All of the staff and PAs and Dr. Boone are so helpful and so friendly…read more I love that it's walk-in and they always provide efficient friendly care.

Dr Bunney is unbelievable. He has amazing knowledge and experience. He is always so positive.His…read morestaff is so capable and caring. We've been using him for almost 40 years.

I have been coming to see Dr. Kado for over 20 years. She knows her stuff is always going past what…read moreyou would expect from your Primary Care Physician. Great office staff and NP and PA. She walked me through several health issues and explained what to expect.

If I could give zero stars I would…read more TL; DR - If you are looking for a practice that offers ridiculously long wait times, an incredibly rude front office staff, and medical care that will feel rushed, careless and like they have no clue that they're doing, this is the place for you! Avoid this place. They will see you for 5 minutes after you've been waiting loooooong past your scheduled appointment time. Multiple times we've waited for over an hour to be seen. This was not an isolated incident as it has happened consistently regardless of when the appt is scheduled (morning, afternoon, etc.). If the care we received was worth it, I don't think we'd mind waiting but in multiple visits the PA/NP (Nicole?) has been neither thorough nor compassionate. I wasn't going to leave a review but was truly shocked to see their high rating so felt I owed the community at large a fair warning. Stay away from this practice unless you are looking for a practice that wastes your time and gives you subpar care. There are better places in the nearby area (Troy, Birmingham) who will value your time and treat you with the compassionate care you deserve. If you are already a patient here, I encourage you to find another practice and potentially look into filing a formal complaint through LARA as well as your insurance company if your "care" was as subpar as ours has been, as I will be looking into. This is absolutely appalling. But at least the front office staff is pleasant! Kidding - they're incredibly rude and unhelpful - negativity attracts negativity. If you're a potential patient give them a call and see how helpful they are about your questions or scheduling before you commit to get a taste of what you'll be dealing with. Then time how long it takes to be seen.

Dr. Hendrick is on staff in the Internal Medicine Department at the Henry Ford Medical Center in…read moreTroy. She is very competent and knowledgeable at what she does and quickly focuses on problems, diagnosis, and treatments. And while she is dealing with all of the normal doctor stuff during your appointment, she is friendly, and understanding throughout. In addition to all of that, she somehow manages to stay on schedule which may be important if you live and work on a tight schedule like we do. I, like many people, had just gotten used to the idea that doctor appointments always run late, until now. So if you are counting on finishing that novel you've been working on while waiting to go in to your appointment, Dr. Hendrick may not be the right doctor for you. So if you count on catching up on your reading while waiting at your doctor's appointment, stay the course. But if you prefer to have a more predictable schedule while getting the best quality care, I can highly recommend Dr. Hendrick.

First, i'd like to say that Dr Hendrick is a very professional & great Doctor. first time i heard…read moreabout Doctor Hendrick was while i was looking online for an excellent physician around my area since most of the physicians i have visited for the past 3 or 4 years provided little or no help. However, Dr Hendrick carefully listened to my questions and provided very clear and detailed feedback about my health concerns. Dr Hendrick is extremely knowledgeable in her profession & i would definitely recommend her to my friends & family.

Dr. Rowe has been my primary care physician for more years than I can remember. Her mannerisms as…read morea physician put you at ease and I believe she truly does care about her patients. Because of this being popular with patients, it can be difficult at times getting an appointment on short notice. If that happens, the staff at Henry Ford Medical Center in Troy will set me up with whoever has openings, including same day appointments. In fact I have occasionally gotten in to see Dr. Rowe this way. This has always been acceptable to me because HFMCT has many talented and proficient doctors on staff there. Like most of the other alternative doctors I have seen here, Dr. Rowe listens while I describe my reason for the appointment, asks questions to zero in on the most likely cause(s), explains the diagnosis to me in terms I can understand, and then prescribes what I need to do and any medications I may need. If you prefer a doctor who cares and gives you lots of personal attention, Dr. Rowe may be for you. I feel confident in Dr. Rowe's abilities and would have no hesitation in recommending her.

Dr. Jaddou is one of the most caring, kind, knowledgeable doctor I ever been too. Been his patient…read morefor over 3 years and couldn't have a better experience every time, staff are very friendly , fast appointment scheduling flexible, he listens, and does his best to help you out!! Definitely recommend him

I scheduled an appointment online and called the office to cancel 4 days in advance. The rude girl…read morethat answered the phone said they did not have an appointment for me. I told her I have a confirmation email for that day and time and received no response. I said, "Well I i guess I won't worry about it then." Their office staff and receptionist are terrible in attitude and communication skills. Not a good experience at all. I always liked Dr. Jaddou, he's very nice and very busy.

Dr. Yalda is not my primary care doctor but when you want to see someone on short notice, the staff…read moreat Henry Ford Medical Center in Troy will set me up with whoever has openings, including same day appointments. This has always been acceptable to me because HFMCT has many talented and proficient doctors on staff there. This time I was scheduled with Dr. Yalda who I have seen occasionally in the past. Like all of the other alternative doctors I have seen here, Dr. Yalda listens while I describe my reason for the appointment, asks questions to zero in on the most likely cause(s), explains the diagnosis to me in terms I can understand, and then prescribes what I need to do and any medications I may need. I feel confident in Dr. Yalda's abilities and would have no hesitation in recommending her.

Dr. Yalda is an amazing doctor and super personal with her patients. I am not the only one who has…read morehad great experience with her, but many individuals I have known have said the same thing. Dr. Yalda has been the only doctor to take my annual exam results, put a chair next to me, and went section to section explaining the results. It felt very comfortable and valued. Dr. Yalda has been beyond understanding and answered all my questions. There are times I have called the office and within an couple hours she has reached out back. Overall, I love my experience with Dr. Yalda and the care she provides.

I have been a patient here for a while. I never have trouble getting an appointment, and always get…read morequick response when I put a message in the patient portal. I love my doctor (Dr. Becker). She listens well, and treats me like a teammate. I like that they have added urgent care appointments. My only concern? I have moved to Harper Woods. It's a long drive! I'd love if they'd open a branch in the GP, SCS, HW area. Side note. About yelp, not Stonebrooke. Interesting that to see the 1 and 2 star reviews (which were all old, by the way) you have to download the yelp app. Things that make me go Hmmm...

I've been a patient at this practice for several years and had been taking the same long-term…read moreprescription without any issues. Originally, my prescription was for 1 1/2 pills, which meant I had to split a pill each day. At my last routine physical, I mentioned to Dr. Kastl that I had been taking 2 pills instead because it wasn't always convenient to cut them, and the difference in dosage was minimal. She agreed and officially changed my prescription to 2 pills. Six months later, when I requested a refill, I was told I had to schedule a medication check before it would be approved. I scheduled and attended the appointment, which lasted about five minutes and involved no meaningful discussion or changes to my treatment. The following week, I received a $150 bill for that brief visit. I contacted Dr. Kastl multiple times to express my concern and pointed out that, based on my understanding of Michigan law and federal guidelines, the medication I take does not require a mandatory six-month follow-up. Rather than acknowledging my concerns or showing any empathy, my messages were dismissed by simply stating "it's our policy". In this situation, patient care took a back seat to billing. After being a loyal patient for years, I was extremely disappointed by how this was handled. I will not be returning to this practice and would encourage others to carefully consider their options when choosing a primary care provider.

I have been a patient of Dr. Grant's "Executive" practice for the past three years. He delivers…read moreeverything just as promised. When you meet for the first time, he explains the practice style which is similar to a concierge . Available for same-day appointments, spends as much time as I need with him when I am in the exam room, and I never wait to be seen. He definitely knows his medicine, how to listen to problems, and develop treatment plans. I highly recommend him to anyone seeking to get away from being just "another number" in an impersonal, busy, get 'em in/out "patient mill." This doctor actually treats you like a person, and gets to know you and your medical needs !!

Dr Scott Grant is a wonderful physician. He takes his time and is attentive. He is dedicated to his…read morepatients and his new offices are clean and well appointed.

I managed a health care clinic for 10 years, so I know a 5 is impossible. A wonderful clinic,…read morefriendly staff, physician that explains his diagnosis . I'm so very glad to have them.

Our insurance switched my(barely adult, lol) son to this office by mistake. He broke his hand and…read moreneeded a referral. So thankful he went in, he was so pleasantly surprised by Dr Ram and the entire staff. The wait is very minimal, staff was friendly, nurses even went out of their way to calm his nerves and make his specialist appointment for him. We will be switching our entire family here.

I recently switched primary care offices and I must say Troy Internal Medicine is a breath of fresh…read moreair. I was a little frustrated when I was informed that the soonest I could get an appointment as a new patient was 7 weeks but after calling 11 different doctors offices and. Wing informed no one was taking new patients, 7 weeks didn't sound that bad. Luckily for me I didn't have anything urgent that required immediate attention. My previous doctors office was a complete shitshow. The staff were rude, barely competent and hated their jobs. The first thing I noticed about Troy Internal Medicine was how friendly everyone was. From the person I spoke to on the phone, the front desk receptionist, the nurse and most importantly the doctor, everyone was kind and, patient and treated me with respect. I saw Dr. Rocco now on two occasions and she is a pleasure. She does not rush you, she listens to you, gets to know you and makes you feel comfortable. I immediately knew she would become my PCP and had to look new further. I really enjoy that they offer most services right in office so I don't need to go elsewhere for things like blood work.

lazy unconcerned office staff with the attitude of they're doing you a favor instead of working for…read moreyou I love my doctor, sadly she transferred to this horrible office. since then I've had nothing but problems. The app doesn't work. They "don't process refill requests from pharmacies". You can't request refills online because of the broken app and the front desk doesn't care about patients, the receptionists are rude, dismissive and accusatory. I had a physical in March. I assumed that my doctor just refilled all my meds then but she didn't. I needed one today so I called to get that handled because Troy Internal Medicine wasn't responding to the pharmacy. After a 20 minute wait a receptionist finally answered and was completely disinterested in anything I had to say. She was rude and dismissive, for no reason. She also didn't pay attention to what I was saying and got the name of the medication wrong. ( I found this out hours later ) A couple of hours go by and I call the pharmacy, Troy Internal Medicine called in every medication OTHER THAN THE ONE I NEED. I called the doctor's office back ( another long wait ), got a different receptionist and she informed me that the medication I needed came up on something called MAPS as being filled in March. I told her that it was last filled in January, read it from my bottle and she all but accused me of drug seeking. I was totally confused because the medication I needed isn't even a controlled substance in any sort of MAPS sense and I've been taking it for decades. she assured me that she would discuss it with my doctor. I call the pharmacy, they confirm that I didn't have it filled in March and ask the doctors office to call them, I call the doctors office and after another 20 minute wait I ask them to call the pharmacy. I wait another hour and call the pharmacy, of course they never received a call from Troy IM. This time the pharmacist answered and he said "they are confusing the medications, they think you are asking for drug A, which was refilled in March, ( and I've taken 2 of ) not drug B which was last refilled in January and isn't a MAPS drug so they flagged you as drug seeking for the wrong medication. FLAGGED ME AS DRUG SEEEKING???? what??? All because ONE receptionist didn't want to bother listening to what I was saying. She shouldn't be working with people and she definitely shouldn't be working with patients at a doctor's office. Bottom line: avoid this doctor's office. the ratings are in the toilet for a reason.