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    Duraid Ahad-Daman, MD

    3.7 (3 reviews)
    Closed 10:00 am - 4:00 pm

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    Troy Primary Care Center

    Troy Primary Care Center

    4.0(4 reviews)
    0.0 mi

    I come here to see Dr. Kado as my primary physician. The waiting area is nice, not run down, and…read morewith covid going on chairs are appropriately spaced. The staff is competent and nice both at check in and check out. I've never had any issues. Whenever I call it never goes to voicemail, and they always make sure whatever I'm calling about is dealt with promptly. If I call for a prescription refill or for a referral, it's usually handled within 24 hours. When showing up for an appointment I've never waited more then 10 minutes to be called back. Dr. Kado herself is wonderful, very thorough and takes as much time as you need to answer your questions. I never feel rushed .

    If I could give zero stars I would…read more TL; DR - If you are looking for a practice that offers ridiculously long wait times, an incredibly rude front office staff, and medical care that will feel rushed, careless and like they have no clue that they're doing, this is the place for you! Avoid this place. They will see you for 5 minutes after you've been waiting loooooong past your scheduled appointment time. Multiple times we've waited for over an hour to be seen. This was not an isolated incident as it has happened consistently regardless of when the appt is scheduled (morning, afternoon, etc.). If the care we received was worth it, I don't think we'd mind waiting but in multiple visits the PA/NP (Nicole?) has been neither thorough nor compassionate. I wasn't going to leave a review but was truly shocked to see their high rating so felt I owed the community at large a fair warning. Stay away from this practice unless you are looking for a practice that wastes your time and gives you subpar care. There are better places in the nearby area (Troy, Birmingham) who will value your time and treat you with the compassionate care you deserve. If you are already a patient here, I encourage you to find another practice and potentially look into filing a formal complaint through LARA as well as your insurance company if your "care" was as subpar as ours has been, as I will be looking into. This is absolutely appalling. But at least the front office staff is pleasant! Kidding - they're incredibly rude and unhelpful - negativity attracts negativity. If you're a potential patient give them a call and see how helpful they are about your questions or scheduling before you commit to get a taste of what you'll be dealing with. Then time how long it takes to be seen.

    Keiko Anne D Hendrick, MD - Exam room

    Keiko Anne D Hendrick, MD

    5.0(2 reviews)
    2.1 mi

    Dr. Hendrick is on staff in the Internal Medicine Department at the Henry Ford Medical Center in…read moreTroy. She is very competent and knowledgeable at what she does and quickly focuses on problems, diagnosis, and treatments. And while she is dealing with all of the normal doctor stuff during your appointment, she is friendly, and understanding throughout. In addition to all of that, she somehow manages to stay on schedule which may be important if you live and work on a tight schedule like we do. I, like many people, had just gotten used to the idea that doctor appointments always run late, until now. So if you are counting on finishing that novel you've been working on while waiting to go in to your appointment, Dr. Hendrick may not be the right doctor for you. So if you count on catching up on your reading while waiting at your doctor's appointment, stay the course. But if you prefer to have a more predictable schedule while getting the best quality care, I can highly recommend Dr. Hendrick.

    First, i'd like to say that Dr Hendrick is a very professional & great Doctor. first time i heard…read moreabout Doctor Hendrick was while i was looking online for an excellent physician around my area since most of the physicians i have visited for the past 3 or 4 years provided little or no help. However, Dr Hendrick carefully listened to my questions and provided very clear and detailed feedback about my health concerns. Dr Hendrick is extremely knowledgeable in her profession & i would definitely recommend her to my friends & family.

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    Keiko Anne D Hendrick, MD - Waiting room

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    Keiko Anne D Hendrick, MD - Exam room

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    Keiko Anne D Hendrick, MD - Exam room

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    Troy Internal Medicine PC

    Troy Internal Medicine PC

    2.7(66 reviews)
    3.1 mi

    lazy unconcerned office staff with the attitude of they're doing you a favor instead of working for…read moreyou I love my doctor, sadly she transferred to this horrible office. since then I've had nothing but problems. The app doesn't work. They "don't process refill requests from pharmacies". You can't request refills online because of the broken app and the front desk doesn't care about patients, the receptionists are rude, dismissive and accusatory. I had a physical in March. I assumed that my doctor just refilled all my meds then but she didn't. I needed one today so I called to get that handled because Troy Internal Medicine wasn't responding to the pharmacy. After a 20 minute wait a receptionist finally answered and was completely disinterested in anything I had to say. She was rude and dismissive, for no reason. She also didn't pay attention to what I was saying and got the name of the medication wrong. ( I found this out hours later ) A couple of hours go by and I call the pharmacy, Troy Internal Medicine called in every medication OTHER THAN THE ONE I NEED. I called the doctor's office back ( another long wait ), got a different receptionist and she informed me that the medication I needed came up on something called MAPS as being filled in March. I told her that it was last filled in January, read it from my bottle and she all but accused me of drug seeking. I was totally confused because the medication I needed isn't even a controlled substance in any sort of MAPS sense and I've been taking it for decades. she assured me that she would discuss it with my doctor. I call the pharmacy, they confirm that I didn't have it filled in March and ask the doctors office to call them, I call the doctors office and after another 20 minute wait I ask them to call the pharmacy. I wait another hour and call the pharmacy, of course they never received a call from Troy IM. This time the pharmacist answered and he said "they are confusing the medications, they think you are asking for drug A, which was refilled in March, ( and I've taken 2 of ) not drug B which was last refilled in January and isn't a MAPS drug so they flagged you as drug seeking for the wrong medication. FLAGGED ME AS DRUG SEEEKING???? what??? All because ONE receptionist didn't want to bother listening to what I was saying. She shouldn't be working with people and she definitely shouldn't be working with patients at a doctor's office. Bottom line: avoid this doctor's office. the ratings are in the toilet for a reason.

    I have been a patient of Dr Carlin's for many years. I find her to be extremely thorough and very…read moreknowledgeable when I have a new issue. I trust her implicitly.

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    Duraid Ahad-Daman, MD - familydr - Updated May 2026

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