I had three estimates and chose the best roofing company! We were never pressured by a limited-time…read morepromo or stuck through a one-hour sales pitch. They're a real, customer-friendly, family-owned business that truly listened to what we wanted. The quality of the work was outstanding, and the entire experience felt honest and professional from start to finish!

Amazing company. Highly recommend. The work is the highest quality. Workers respectful and took…read moreexcellent care of the property. On time and cleaned up so well you would never know they were here.

Gary is an amazing hard worker. All his employees are respectful, considerate and trustworthy…read more Always gets the job done and done correct. I have referred GLD to many people. Theres no other like GLD home improvement.

The Duke company is a well established business. They handle a lot of products ranging from…read morecommercial and industrial building products as well as residential products and tools for the contractors. They have an equipment rental division, they handle pre-owned equipment, concrete forms, bulk salt and bagged also, deicers. A wide variety of tools for most construction needs. They're also handle roll-off dumpsters of various sizes. I think it's safe to say that all your construction needs can be met, both big and small by the Duke company. They have 4 locations, Rochester, Ithaca, Dansville and Auburn.

The company upgraded my rental of a cement mixer at no cost because the one I initially reserved…read morewas sold. They were very efficient with obtaining the rental materials to load in my vehicle and took time to demonstrate the use of the equipment. I would definitely recommend them for your project needs.

I would give 6 stars if I could for Javier and his team! They did a phenomenal job, and their…read moreworkmanship and professionalism was outstanding. They showed up early every morning and worked until dark, barely taking any breaks at all. Every night they cleaned up the work site, even vacuuming debris out of the bushes. Foreman Javier was on site and working himself almost all of the time and was often the last person here in the evenings, inspecting the day's work and cleaning up. Their bid was on the lower end of the ones we received, but I can't imagine any contractor doing a better job. You will not be disappointed if you hire them! They are reliable, efficient, honest, and very skilled at what they do.

LIARS, CHEATS, and THIEFS. Job looks good for about 6 months and then the cheap material that was…read moreused falls apart. To date no response from them.

These guys are absolutely incredible. Hired them a few years ago to do a complicated full bathroom…read moreremodel, which turned out beyond our wildest dreams. Had them back for a second bathroom and basement refinish after flooding. Have referred them multiple times. You will NOT be disappointed. They are a rare find. They are the type of guys you instantly become friends with because of their great personalities. You will NEVER find better contractors!!

Joe did an excellent job. He performed tuck pointing repairs throughout the foundation of my…read moreVictorian home. He did exactly what he said he was going to do, was very respectful of my property and charged me a very fair price for the amount of work he performed. I highly recommend EMS to anyone looking to get masonry work done on their home. Greg S. - Rochester, NY

Service Requested- They poured a concrete sidewalk with a curve in it to create a safe path from…read morethe new front deck to the driveway. It looked hard to do at first but, being the professionals that they are, it turned out amazing. Very reasonably priced for the type of work. Superior quality and workmanship. They answer your questions easily so that you know what the process entails and are ready for each step of the project. Five Stars for sure!!! I would give them ten stars if I could. Thank you. The new sidewalk looks great!

Todd Fritz and his team once again did an outstanding job on my home! His estimate came in on a…read morereasonable price and he had a crew at my home on New Years Eve to complete the roof section that had been damaged by a fallen tree. His team was very responsive, courteous and explained everything they were doing. I highly recommend Todd as he is very accommodating! Thank you Todd for the repairs! Jose T. Rochester NY

Hired Todd Fritz to install rolled roofing on an addition on my home. The project was finished in…read moreSept 2023 at a cost of $4400.00. Leak appeared in January of this year. Tech came out, worked some kind of "magic" and left. The roof is still leaking. Sent a text to Todd which has been IGNORED. HIS WORK IS SUBPAR AT THE LEAST. And his attitude is WORSE.

I am writing this review to share my factual experience with SL Custom Construction to help other…read morehomeowners make an informed decision. Initially, I was highly impressed with the owner, Scott. He presented himself so professionally that I made the big mistake of trusting him completely and didn't even seek an additional quote. That is a mistake I deeply regret. Once the nearly $47,000 project began, Scott never came on-site even a single time to supervise the work, leading to a catastrophic breakdown in quality control and professional conduct. The masonry work performed at my property has since been assessed by multiple independent industry professionals who have verbally clarified that the project is a total loss requiring a full removal and redo. The specific, documented issues include: Structural Damage to My Home: The concrete was poured without proper expansion joints, causing extreme lateral pressure that has physically buckled and warped the structural frame of my Four Seasons room sliding glass doors and damaged my siding. Sub-base Failure & Cracking: Severe structural cracks emerged rapidly due to an improperly compacted foundation and the complete omission of internal structural reinforcements like rebar or wire mesh. Safety and Conduct Breaches: The project suffered from a severe lack of professionalism, including a highly concerning on-site incident where a crew leader arrived under the influence of alcohol--a safety violation witnessed by myself and neighbors. When these structural defects were brought to their attention, management's only solution was to offer a minor balance waiver and an impossible surface "patch" rather than addressing the structural integrity of my home. Because the cost to fix their negligence far exceeds what was paid, I am letting the public know the truth. I have exhaustive photographic evidence of the defects, copies of all correspondence, and firsthand accounts documenting every single claim made in this review. If you are considering hiring this company or its new divisions (such as Rochester Deck Builders or Decorative Concrete) and want to see the proof of this substandard work before you sign, please reach out to me directly.

SL Custom Construction built a custom pool deck for our above ground pool that is amazing! The…read morequality of the construction and materials has become a beautiful asset to our yard and the value of our house. I worked construction and was a mechanical engineer, so I know how to properly build a deck and I am frankly very particular how contractors create a foundation and their fit and finish of the visible decking and stairs. SL Customer Construction did it all right and with constant care and communications with me to be sure that we would be happy with the end result, as we very much are. We were also very pleased about some of the upgraded finish recommendations that they offered to me that have added several wow factors to what could have looked like just a functional pool deck without them. For example, using two colors of decking, a light gray and a charcoal to make a "picture frame" around the main deck, landing and each step of the stairway. They also made a custom main gate that matched the black railings, rather than use an out of the box gate that would have looked more like a jail cell gate. They also recommended using the charcoal decking color for the skirting all around to contrast the light gray decking boards and again, it looks fantastic! As with any complex construction project, there were a few bumps in the road along the way that caused some delays, such as the wrong length spindles that needed to be reordered. But, the SL team was also making sure that everything was done right and to my satisfaction, while responding to any issues quickly and appropriately. As a marketing and branding executive and consultant in my later career, I know that no business is perfect all the time, but the thing that defines a great from a fair business is how they respond to problems and issues, to create a positive customer experience. I live in the town of Greece where their requirements for construction projects is unusually difficult as they have specs that no other town in the county demands. I have worked with the town permit desk directly and working with the town is a frustrating experience to comply with their sometimes unreasonable specs. SL worked directly with the town of Greece for the permit on our pool deck project and they passed the three required on-site inspections with flying colors. SL owner Scott suggested that they build the town required landing/platform a step lower that the main deck level so that they did not have to have the whole side of the railings a foot higher than the rest of the railings as the town demanded. By lowering the landing, he was able to get town approval with only the safety gate a bit taller than the rest of the railings that still meet the town spec at standard height. I definitely recommend SL Custom Construction for your next custom construction project and I have already discussed a couple future projects for our home with SL's owner Scott. Thank you to Joe, Jay and crew for their attention to detail and positive customer experience. .Also, thanks to Elisha in the office and Ed in sales for their quick response to my questions.