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Java Quest Coffee & Tea

4.2 (10 reviews)
Open 8:00 am - 10:00 pm

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Great Coffee and knowledgeable baristas! Love this place!!!!
Mr. M.

We have been RVing cross country and have stopped at plenty of cafes. Java Quest makes great coffee! It makes it on our top three favorite coffee spots. The service is great too!

a cold beverage in a plastic cup

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2 years ago

No longer in business. Go to bull shak not to far away. Great coffee and nice conversation

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4 years ago

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5 years ago

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8 years ago

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6 years ago

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8 years ago

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8 years ago

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6 years ago

Very nice cafeteria with amazing coffee and tasteful bagels and paninis. Definitely a place to stop

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9 years ago

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6 years ago

Good coffee - nice folk and loads of parking.... free WiFi to boot large blackboard menu

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Review Highlights - Java Quest Coffee & Tea

Best little coffee shop in town!

Mentioned in 2 reviews

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Starbucks - Mango Strawberry Energy Refresher

Starbucks

(14 reviews)

On the morning of August 7, 2025, I visited the Starbucks drive-through at Store #65678 in…read moreLivingston, Texas, to order my usual customized drink--a Mango Dragonfruit Lemonade--which is not always visibly listed on the menu. As such, I was being careful in how I ordered it, speaking clearly through the intercom. The partner taking drive-through orders--an unidentified female voice--interrupted me sharply mid-order. Her tone came across as rushed and impatient, as if I was bothering her simply by clarifying the drink. She made me feel that I was inconveniencing her, which was jarring considering I was still mid-sentence. I paused to gather my thoughts to ensure I was speaking correctly, but her tone continued to suggest annoyance, rather than support or patience. At that time, I happened to be on a Bluetooth earpiece call with a friend who is also a Starbucks manager in another state. I often discuss service standards with her, and this situation prompted us to speak in real-time about what was happening as I pulled forward to the window. When I reached the window, I calmly asked the young male barista who handed me the drink, "Is the woman on the intercom having a good day?" He replied, "Yes, why do you ask?" The tone of his reply, again, lacked any sense of customer engagement--it felt defensive and dismissive. My question was reasonable and civil. As I continued to speak with my friend on the call, I made a remark about how I felt the interaction had gone. I was not directing any comments or profanity at the barista or the store staff, but rather was engaged in a private conversation with someone on my own Bluetooth headset. The barista, however, interrupted me and stated that "we have a policy that customers cannot cuss." I was immediately taken aback. I asked him, "Excuse me?" I clarified that I was not cussing at him or even speaking to him. I then explained that I was speaking to someone on the phone via my headset, not to anyone inside the store. At that point, I respectfully reminded him that Starbucks does not own my vehicle, nor do your policies extend to controlling private conversations between customers and their passengers or callers inside their own personal vehicles. I reiterated that I was not speaking to him or any employee, and even if I had used strong language while venting to a friend privately, it was not directed toward staff and was not aggressive. His continued insistence on "policy" and the way he interrupted my private call further escalated the discomfort of the situation. I then asked for a receipt so I could provide formal customer feedback. He appeared to hesitate and held the receipt in his hand as if withholding it. When I reiterated my request, he handed it over. He then asked if I wanted to speak to a manager. I said yes. The shift manager then came to the window. I explained to her, very calmly, that it was inappropriate and intrusive for staff to try to police what customers say in their own vehicles--especially when those comments are not even directed at Starbucks staff. I told her I was on a call the entire time with someone who heard the entire conversation from start to finish and confirmed that I never raised my voice or insulted the staff. At this point, they seemed to realize that my call was with a fellow Starbucks manager. Once that was understood, their tone shifted, and the shift lead offered me the name Melissa Mouton as the Store Manager. I was told I could follow up with her directly. I called Melissa Mouton that same morning at 9:17 AM, left a voicemail explaining what happened, and requested a return call to discuss the issue. As of the time of writing, I have not received a call back. Concerns Raised 1. Rushed and dismissive tone at intercom - I was not treated with the patience or respect expected from a Starbucks experience. 2. Inappropriate assumption about profanity - A barista wrongly assumed my private phone call included offensive language directed at them, which it did not. 3. Violation of personal boundaries - Staff should not interrupt or attempt to control private conversations occurring inside a customer's personal vehicle. 4. Unprofessional behavior - The barista's handling of the situation escalated unnecessarily and was not in line with Starbucks' training or customer values. 5. Delayed or absent manager follow-up - I was given a name and phone number for a manager (Melissa Mouton), but my outreach has gone unanswered.

To the wonderful n kind staff here in Livington, have a pleasant day. Each person there has been so…read moreunderstanding and helpful.

Java Quest Coffee & Tea - coffee - Updated May 2026

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