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    McDonald's

    2.4 (28 reviews)
    Open Open 24 hours

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    the front of a mcdonald's restaurant
    Matthew C.

    It is rare that I would spend the time to review a McDonalds, but this location actually impressed me. On occasion I have to take a trip up to East Texas for work to visit a few customers. This trip, I had a craving for an Egg McMuffin, so I decided to stop at the location in Livingston Texas off of Hwy 59. This could be one of the cleanest and most updated McDonalds I have ever visited. I was also very pleased with the service - quick and the lady who took my order was very friendly. Even if this is just a McDonalds - it deserves the acknowledgement!

    Refund!!

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    Photo of Leo P.
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    11 months ago

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    3 years ago

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    3 years ago

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    1 year ago

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    2 years ago

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    4 years ago

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    3 years ago

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    5 years ago

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    5 years ago

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    3 years ago

    they forgot my chicken nuggets in my chicken nugget happy meal, also our server was rude

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    5 years ago

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    Photo of Kevin W.
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    8 years ago

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    14 years ago

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    4 years ago

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    9 years ago

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    8 years ago

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    4 years ago

    WHOEVER WAS WORKING DRINKS MARCH 14,2022 at 11pm is a blessing best iced coffee I've had , they need they ass ate respectfully .

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    Photo of Maritza M.
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    9 years ago

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    6 years ago

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    5 years ago

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    4 years ago

    It was horrible and they just ignored me and they were very rude. And it's like I had to be Mexican to get talk to.

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    9 years ago

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    9 years ago

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    7 years ago

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    13 years ago

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    7 years ago

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    13 years ago

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    14 years ago

    Love this McDonalds, they have WiFi & various updated seating arrangements plus fast with the food!

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    Starbucks - Butterfly Drink

    Starbucks

    2.1(14 reviews)
    0.2 mi

    On the morning of August 7, 2025, I visited the Starbucks drive-through at Store #65678 in…read moreLivingston, Texas, to order my usual customized drink--a Mango Dragonfruit Lemonade--which is not always visibly listed on the menu. As such, I was being careful in how I ordered it, speaking clearly through the intercom. The partner taking drive-through orders--an unidentified female voice--interrupted me sharply mid-order. Her tone came across as rushed and impatient, as if I was bothering her simply by clarifying the drink. She made me feel that I was inconveniencing her, which was jarring considering I was still mid-sentence. I paused to gather my thoughts to ensure I was speaking correctly, but her tone continued to suggest annoyance, rather than support or patience. At that time, I happened to be on a Bluetooth earpiece call with a friend who is also a Starbucks manager in another state. I often discuss service standards with her, and this situation prompted us to speak in real-time about what was happening as I pulled forward to the window. When I reached the window, I calmly asked the young male barista who handed me the drink, "Is the woman on the intercom having a good day?" He replied, "Yes, why do you ask?" The tone of his reply, again, lacked any sense of customer engagement--it felt defensive and dismissive. My question was reasonable and civil. As I continued to speak with my friend on the call, I made a remark about how I felt the interaction had gone. I was not directing any comments or profanity at the barista or the store staff, but rather was engaged in a private conversation with someone on my own Bluetooth headset. The barista, however, interrupted me and stated that "we have a policy that customers cannot cuss." I was immediately taken aback. I asked him, "Excuse me?" I clarified that I was not cussing at him or even speaking to him. I then explained that I was speaking to someone on the phone via my headset, not to anyone inside the store. At that point, I respectfully reminded him that Starbucks does not own my vehicle, nor do your policies extend to controlling private conversations between customers and their passengers or callers inside their own personal vehicles. I reiterated that I was not speaking to him or any employee, and even if I had used strong language while venting to a friend privately, it was not directed toward staff and was not aggressive. His continued insistence on "policy" and the way he interrupted my private call further escalated the discomfort of the situation. I then asked for a receipt so I could provide formal customer feedback. He appeared to hesitate and held the receipt in his hand as if withholding it. When I reiterated my request, he handed it over. He then asked if I wanted to speak to a manager. I said yes. The shift manager then came to the window. I explained to her, very calmly, that it was inappropriate and intrusive for staff to try to police what customers say in their own vehicles--especially when those comments are not even directed at Starbucks staff. I told her I was on a call the entire time with someone who heard the entire conversation from start to finish and confirmed that I never raised my voice or insulted the staff. At this point, they seemed to realize that my call was with a fellow Starbucks manager. Once that was understood, their tone shifted, and the shift lead offered me the name Melissa Mouton as the Store Manager. I was told I could follow up with her directly. I called Melissa Mouton that same morning at 9:17 AM, left a voicemail explaining what happened, and requested a return call to discuss the issue. As of the time of writing, I have not received a call back. Concerns Raised 1. Rushed and dismissive tone at intercom - I was not treated with the patience or respect expected from a Starbucks experience. 2. Inappropriate assumption about profanity - A barista wrongly assumed my private phone call included offensive language directed at them, which it did not. 3. Violation of personal boundaries - Staff should not interrupt or attempt to control private conversations occurring inside a customer's personal vehicle. 4. Unprofessional behavior - The barista's handling of the situation escalated unnecessarily and was not in line with Starbucks' training or customer values. 5. Delayed or absent manager follow-up - I was given a name and phone number for a manager (Melissa Mouton), but my outreach has gone unanswered.

    To the wonderful n kind staff here in Livington, have a pleasant day. Each person there has been so…read moreunderstanding and helpful.

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