Warner came today to jump start my battery and I'm not sure if I've had a better customer service…read moreexperience than him in a great while ! He showed up in 10 minutes w a positive attitude and explained everything so I could understand it. Took his time and didn't rush . Just a great guy ! Roy's is lucky to have such an asset on their team!

I had an unfortunate accident a few weeks back and Roy's Towing was called in by the police in Simi…read moreValley. Much like a dazed accident victim, I didn't really know where to start the mitigation and insurance process, at the time. After having been treated by the Paramedics, I called the Roy's Towing phone number that was left by the driver to me. It was a little late but I wasn't able to take some important personal items and that'll be critical for my work, so I called the number. Here's the very unfortunate thing that added insult to injury, an older man picked up the phone at about 10 or 11 PM .... very rude and bad-tempered. He lectured me that I called the Roy's Towing number that was only intended for police officers. So I said, I just needed my personal items from my car and explained that I am a first responder too. He began screaming asking me a question, "are you a police officer?" You cannot use or call this number if you aren't a cop, do you understand? Engaged up the phone right away and knead of directing me to the right number, just slammed the phone. NO ONE is impersonating or pretending to be a cop, I will never want that job, with all due respect but isn't the job of a Roy's Towing owner or driver to help those who are I situations where they might not know who to turn to during accidents? As a first responder myself, I always make an effort to ease the tension and anxiety of people under such circumstances. Roy's Towing owner or driver at that time was NOT a good contractor for the SVPD, they are the worst example of public service and customer service. Oh by the way, I was hit by a lady who accepted fault and who cased the accident. There were many witnesses present and the SVPD was on site during the accident! DO NOT USE ROY's TOWING from Simi Valley, they are the worst service people anywhere! Let's not patronize rude and disrespectful people who don't care about their customers!

Overall worst customer service i had in my life. Never…read morethought would leave 1 star for any business. However this is the 1star service. Only concerned about ripping people off & zero considerate about other people's time. My car was towed by CHO or else would never have to deal with them. Wasted 2 hrs just because the person working didn't wanted to cooperate & help. Pathetic!!!

After my mom's accident, they were very helpful, kind, and gave great service. When we had to go…read moreback to get items out of the car, they were understanding about not having all the documents since it was in our car.

Fernando's service was so great! He went above and beyond to make sure that we were well taken care…read moreof. He was professional and kind. We definitely recommend and will be sure to use his services again in the future when needed.

From the owner: 24/7 Medium & Heavy Duty Towing, RV's, Semi Trucks, Commercial Vehicles, Private Property Impoundsread more

This is not a real business, nor remotely professional. Called for a jump. Quoted $50. Guy shows up…read morein a 25 year old Honda Civic, in a soiled jacked, looking like he was coming off of a multi day meth binge. Tries to charge $125, cash only. This company is clearly not a "real" company. They're using the address of an actual gas station that does not do repairs, nor does it have any towing/roadside services. This is a sham through and through, built to prey on people who are desperate.

Quoted $110 over the phone for 2.5 mile flatbed tow. Driver added "labor" and "insurance" for $200…read moretotal, said they were both necessary. Two days later towed the same car on a flatbed by another company 16 miles for $125, the same price quoted on phone, no additions. I will not be using this company again.

Shoutout to Bobby for helping my girls out today, her car broke down late in Camarillo he was quick…read moreto arrive, got the car towed to Oxnard, he was very professional, great customer service.

Eddie and Shaun are so helpful and SO NICE! some really honest hard working people here…read more trustworthy. very professional but genuinely so nice, they actually care about the way their customers are treated. 10/10 they took care of me!

Absolutely I recommend this business. The other day I had a flat tire on my Ford raptor and i…read morecalled AAA to come and change the tire for me, AAA sent couple of different drivers who both had excuses as to why they couldn't change your tire for me. I called AAA the third time and finally they sent Ray who came out and got it done with a smile on his face and with a great attitude. I can't say enough about how pleasant Ray was and he crawled under my truck, removed the tire and changed it with a smile on his face! He is one of the nicest people you could ever meet. I couldn't recommend him more. If I could give him 10 stars I would.

One of the most incredible companies I've ever used. Was also the fastest service I ever got if…read moreyou're concerned about someone that knows what they're doing or have a very expensive car in our nervous about someone damaging it don't use anyone else. This guy was top notch one of the best guys I've ever seen work hands-down.

This is NOT a local towing company. They also go by Thousand Oaks Towing, I think they probably do…read morethis all over the place. They take the order and farm out the job. We paid WLV Towing $70 more than what they paid the (honest) guy that did the work. They also quoted higher than they ended up charging, wanted $255 for a 7 mile tow. The tow was scheduled for mid-morning, 2 days ahead of time but they were making calls starting at 6AM to verify the job. DO NOT USE THEM.

Worst service ever!!! 2 hrs later the driver is still " 5 min away ". They made me wait for 2 hrs…read moreand and driver never called or updated. Worst worst worst service ever !!!