I"m not even a client and they offered to help with my inquiry. Goes to show that they are good…read morepeople.

I lived in Ascot Properties , Arbor apartment for about a year. The experience over all has been…read morenothing short of Great. Everything is taken care of on time. There has always been a great focus on security as well. My resident manager Joe was very professional and always took care of everything without fail. Highly recommend this to anyone who is thinking of moving here.

Terra Property Management in Edmonton has done a great job with our property management for a while…read morenow and things are great. We do not live in Edmonton, but assured our property is being taken care of by a great management company.

Biggest special assessment I had ever heard of. Over $150,000 per unit. Owners went bankrupt & had…read moreto remortgage their units to pay for this insanity. Thank god, im just a renter. My voicemails are not returned. Staff are condescending.

PLEASE READ!!! I had previously left a review basically stating just how awful dealing with KDM is…read morehowever this now this has to do with there lack of care for your safety. The bar in our lobby that holds the realtor keys was cut and all the lock boxes were stolen 2 days ago. KDM was informed about this and it was replaced the next day. That was real swell of them to get right on that but changing the locks to our doors has not been done and the people who stole our keys have access to our building and parkade. I left for work this morning at 620am (a female entering the parkade alone) and encountered 2 masked men scoping out our vehicles. Now having something happen to anyone's vehicle is terrible but my safety is now at risk. KDM said they can't change the locks until they get approval from our condo board and well it's been 2 days you think this would take priority but no I think they would rather someone get assaulted, raped, murdered even before they get there ass in gear to get the locks changed. Avoid any building that is managed by KDM like the plague!!!

Don't move here if you don't wanna be bullied or intimidated for complaining against noise when all…read moreyour trying to have a peaceful night they do not uphold landlord in attendance act at all, and when you on it, they will send you assist, making you the problem unprofessional staff do not believe five star ratings as they are paid for anyone for class action

The worst company to rent from don't rent them they do not take complaints against other other…read morerenters for noise and instead go after you for complaining too much when all you wanted to do was just have a restful night

Very sketchy property management company. I've paid them around $53,000 in condo fees over the…read moreyears. I've been inquiring from the beginning of this year for them to fix a few repairs, regarding damage caused by their cheap contractors. In addition numerous parking lot line painting was missed this year (Meadowlark Village), the condo windows are not cleaned properly, and the lawn maintenance crews do a poor job, often missing sections of grass. I'm very disappointed in numerous aspects regarding Ayre and Oxford Inc's behaviour.

Terrible service. Had an issue with repairs and a fob and had to send several follow up emails and…read moreplace multiple calls to get any response, and even then they were not able to help

The only time this company gives you good service is at the start when they haunt you to sign up…read morefor their services. We are highly dissatisfied with the manner they handle problems that arise with the renter and does not even do the necessary investigations when there is something that comes up. I honestly don't know what you pay for! Do not recommend them at all!

Ikram in particular is an absolute nightmare to deal with. Says one thing, does another. Impossible…read moreto get ahold of by phone. The company doesn't answer the phone when there is anything that needs to be fixed. You have to leave a voicemail and hope someone gets back to you within a day or two. Frustrated tenants have reached out to me (as the owner) as they cannot get ahold of rental advisors but have urgent issues. I'm assuming it depends on who you end up dealing with but Ikram has been terrible. I had other people with the company before that were good but all seem to have left.

The laziest bunch of office staff! The condo complex I live…read morein has had nothing but problems with the rooftop Chiller system and even though numerous residents have complained to BP all's BP says is 'we're having someone look into what the problem is and as soon as we know we'll keep you informed'. BP has NEVER informed us residents about what problems were found with the Chiller system and what can be done to resolve these problems. We all pay our condo fees and you'd better bet if one of us didn't BP would be in contact with us but when we are looking for answers NOTHING! Avoid using them for property management unless you want problems!!

I live in Unit 107, and Blueprint Management has proven to be nothing but a collection of careless…read morejerks and constant pests to the people who actually live here. Their level of incompetence is beyond imagination. My mother works a night shift -- a tiring, physically demanding job -- and yet when she comes home late at night, she's forced to climb four floors because of an ongoing problem they refuse to fix. This has been going on for a long time, and every summer they pull out the same tired excuses. They walk around acting like they manage a property worth over a billion dollars, when in reality they couldn't even handle a place worth $500. The most ridiculous part? The issue we deal with here doesn't even happen in other buildings -- it's unique to ours because of their laziness and mismanagement. This management team is not only unprofessional but also an active nuisance, constantly making residents' lives harder. One star is too kind, but it's the lowest I can give. Blueprint Management, stop being pests, stop being jerks, and start doing your job.

unitiiPM bought the building that I have lived in for nearly three years. in the 6 months that they…read morehave owned the building, the level of maintenance and care for the building has decreased dramatically. This building used to be cared for and the tenants used to be treated like people, until unitiiPM purchased in July. The parking lot has not been cleared of snow at all in the entire winter season. The amount of ice is incredibly dangerous and has been a barrier for many of the residents. There have been locks broken and not fixed for days. Suddenly, packages are going missing constantly. The property is not being cleaned at a noticeable frequency. The building manager(s) do not a give any care for the tenants nor treat them in a respectable manner. Complaints go unheard. My partner and I had planned to stay here long term. We had built a home here, as so many of the other residents in our building have. 2 weeks after my partner complains to the head office about the parking lot accessibility issues, we received a notice of non-renewal for our lease. We will now be leaving a place we once loved that has turned to absolute crap since this building management company purchased the building. unitiiPM, please remember that the places you are managing are people's HOMES. not just a place where you are making money.

From the owner: At unitiiPM, our focus is reimagining Alberta property ownership and enhancing resident’s…read moreexperience. Owning properties should be seamless and stress free. Our senior leadership team has a combined 75+ years of industry experience, managing over 60,000 apartments to create a platform that transforms the rental journey. We make it a priority to stay up to date on all the latest market information, technology, and talent that will provide best in class Alberta property management.

I've been an owner for 11 years now. I have been waiting…read morejust over two years for them to fix one issue. They had a company come in to my suite to access the laundry room and do some HVAC work for the building. In the process, they moved my washer/dryer and tore the linoleum. Over the last two years I have been in communication with or been told that the following people were in charge and are able to help me fix this Janet Milberry Naby Sylla Catherine Douglas Jessica Nychkalo This issue is still not resolved and I am extremely disappointed. Whenever they've asked me to do something or take care of something on the outside of my property, I did it within 24-48 hours. Treat others as you wish to be treated, it's pretty simple yet their company culture seems to be challenged. I've read reviews on Google, glass door, Yelp and everywhere says the same thing about their disorganized culture & leadership. I chose to write this review as I told them I would do, several months ago, if the issue wasn't resolved. No one has contacted me since the last time I reached out to them.

Charged us rent for the month after we had already vacated. Impossible to reach by phone or email…read more They simply never answer the phone, and don't follow up after any voice mails I leave. Will most likely be contacting RTDRS over this matter, as they refuse to communicate at all. Even the building manager can't get a response out of head office. Last summer the building was struck by lightning, and the microswitch to allow the post courier in the building did not work, nor did the buzzers. It took them months to have it repaired, and even then it kept malfunctioning, and we could not get our mail delivered. The site manager didn't receive responses to her calls or emails either. This company is accountable to no one.

100% DO NOT RENT FROM THIS PROPERTY MANAGEMENT COMPANY…read more I'm not sure whether Carolyn Flexhaug still works there, but based on my experience, I would strongly caution anyone considering renting from this company. Before you sign the lease, they come across as friendly, responsive, and accommodating. Unfortunately, my experience changed drastically after I moved in. Once I began having issues with my unit and the building, responses became extremely slow and I felt that my concerns -- including concerns about my personal safety and living conditions -- were not taken seriously. I had multiple repair issues shortly after moving in, many of which I believe should have been addressed before the unit was rented to me. The breaking point was discovering MICE IN MY APARTMENT!! The situation became serious enough that I temporarily moved elsewhere and ended up paying for two places to live. After sending multiple emails to Carolyn without getting the resolution I needed, I went to their office to discuss the situation in person. According to my recollection, her response was essentially that mice "come and go," that she gets mice in her own home as well, and that because the weather was getting colder, it was normal. I was also told that this was not grounds for terminating my lease and was told not to return to their office. I spent approximately 3 months dealing with the issue. Eventually, I contacted Alberta Health Services and had a health inspector attend the property. It was only after that intervention that I began seeing more meaningful pest-control activity. By then, however, the stress and disruption had become too much, and I decided I could no longer continue living under this management. Beyond my own unit, I also experienced concerns with the overall building: inadequate security, unauthorized individuals entering the property, people smoking inside, and broken glass. What shocked me most was that all of this occurred within roughly 3 months of moving in. My interactions with Carolyn were among the most unpleasant experiences I have ever had with a property manager. I found the communication dismissive, rude, and lacking in compassion at a time when I was dealing with a serious problem in my home. I trusted this company when I chose to rent from them, and I deeply regret that decision. Based on my personal experience, I WOULD NOT RECOMMEND RENTING FROM THEM. Please do your research carefully before signing a lease.

This place has multiple health code violations, there are constant break-ins and violence in the…read morehallways, people smoking drugs and ruining the laundry machines, destroying them and vandalizing them, urinating and defecating in the main hallways, people yelling and fighting in the hallways, this is one of the most poorly maintained buildings I've ever been in, there are bugs, the staff are rude and non-responsive for weeks at a time. They also lie about many things and try to tell you you didn't pay something and then when you prove that you did, they play dumb. Also you should know, this place is for sale to developers, which is probably why they don't care about maintenance. There was mold underneath my sink. There was sewage from the unit above me that spilled into my bathroom and they left it like that for 3 days and didn't offer any compensation for a hotel or anything like that. Also the water is undrinkable, that's according to AHS not just my opinion. Also AHS found over a dozen Health health and fire safety code violations just in one hallway, as well as four in my unit. I have over 73 photos and three videos of proof that this is one of the most dangerous and under maintained 55 plus year old buildings I have ever rented.