Let's be real, no one likes going to the eye doctor. But when you must go, Dr Jen is the one for…read morethe job. She is unbelievably thorough, personable, and honest. She spent the time to answer many of my detailed questions with in depth answers and examples. She has a way to translate such complicated science about the eye in an informative digestible way. I'm so grateful to have found her on Yelp many months ago! Special shout-out to Emily! As a first time client, she was inviting and frankly fun to talk to. Also she helped me pick out the coolest pair of new glasses. PS- Dr Jen mentioned my prescription had hardly changed, so I wouldn't need a new pair of glasses. What?!? I don't think I've ever had a doctor not sell me on something. You got appreciate the honesty.

As a patient of several years, it was disappointing to learn that Dr. Jennifer Badaracco has left,…read moreas I always appreciated her excellent bedside manner. My recent appointment with Dr. Lindsay Eisenberg was efficient; however, during the exam, the doctor used her fingers to demonstrate slanted eyes while discussing dry eye and made a comment about Botox in relation to this. This gesture and remark were racially insensitive and have no place in patient care, as comments and gestures of this nature affect whether patients feel safe seeking care. I have decided not to return. Overall, the clinic runs smoothly, and don't forget to request your updated prescription at checkout!

I can't say enough great things about Complete Family Eyecare & Optique. From start to finish, my…read morevisit was seamless and professional. The office is spotless, well organized, and there were no long wait times which is so rare these days. Dr. Krishan Bhima is phenomenal. He took the time to truly listen to my concerns, explained everything clearly, and got to the root of the issue with a solution that was tailored to me. His bedside manner is kind, calm, and never rushed. You can tell he genuinely cares about his patients and their long term eye health. With his extensive background and years of experience in the Atlanta area, I felt completely confident in his care. Chris Jones, the office manager, is also a true standout. Her years of optical experience show in the way she communicates and supports both the team and the patients. She is knowledgeable, honest, approachable, and goes above and beyond to help you navigate your options. You feel like more than just a number here. I highly recommend this practice to anyone in the Cumming or North Atlanta area. It is rare to find a team that combines professionalism, warmth, and real expertise but this office does exactly that. I will definitely be returning and referring others.

The first thing i did was take advantage of the highest allowance, $500 for Medicare Advantage…read more The thing i didn't like was that you have to go the a retail optical shop to pick out the frames, and that's another trip! I wish they would have told me at time of booking because I didn't allow time after visiting I don't like unexpected inconveniences especially when i would not be in that area for another week. I just wonder what other unexpected inconveniences I would recurve there so I switched to Humana.

As an update to my 2023 appointment for new glasses: I recently had an eye exam at another facility…read moreand was given a new prescription that was supposed to be a minor tweak on my current glasses. I compared the new prescription to my latest prescription and it seemed more like a major change instead of a minor adjustment. Not being an expert, I went ahead and ordered the updated lenses from Rome Eye Care. When they came in and I put them on, the vision in my left eye was good but I could see better out of the right lens without the glasses. I figured I just had to wear them for a while to get used to them. After two weeks of constant wear, my vision was not any better out of the right eye. I returned to Rome Eye care and they read the lenses on their machine and confirmed they matched the prescription I had been given, which I figured they did. They agreed with me that the new prescription was a major change from the lenses I have been wearing since 2023. They said I should go back to the original clinic and have them recheck my eyes. The original office I went to could not give me a repeat exam until June. I let Rome Eye Care know that I wouldn't be back anytime soon so they weren't expecting a quick return. The very next day they called and said that Dr. Reeves said for me to come in and he would re-examine my eyes. A new exam was performed and it was found that the prescription I was given by the other optometrist was over corrected for the left eye and was even a bit stronger than I needed for the right eye. During his evaluation he was able to correct my prescription to give me 20/20 vision. I know this is kind of long, but the people at Rome Eye Care center are really great. Based on how quickly they accommodated the exam and the expert treatment I received, I will probably use them as my primary for eye care.

Love Dr. Douglas! Very knowledgeable…read more Spent time with me and addressed my concerns Great, friendly, pleasant staff

I've been seeing Dr.Davis for a few weeks now! Great doc and very informative! He speaks to you…read moreas so you can understand what is going on. I appreciate that so much!

Nice staff, professional and friendly. Dr. McBride is the best.read more

Dr. Patel is wonderful. She's kind, patient, welcoming, and knowledgeable. She takes the time to…read moreknow her patients and you know you are in the best of hands with her. Her office has the latest equipment and her staff is kind and well-trained. I'm so glad we found her!

Windsor has moved to an even more beautiful location! Now across the street in its own stand alone…read morestore, the shop is gorgeous inside. Beautiful touches for the comfort of the patients throughout the spot and the same great service. Staff are lovely and helpful. As always Dr. Patel is the best! She leaves no detail or potential condition untouched, never upsells, and always wants the best for her patients. Highly recommend!!!

I was involved in a head-on collision and my glasses got bent. I purchased them from another store…read moreand couldn't get back to that store to have them corrected. The ladies at Cherokee eye group over backwards to get them just right. I look forward to coming back a little later in 2025 for my exam and new glasses.

Great Doctors and staff. Very friendly and they answer all of your questions and go above and…read morebeyond to meet your needs