1. Jasons Sensory Gym

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Teaneck, NJ

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Jasons Sensory Gym

5.0 (1 review)
Closed • 3:45 pm - 7:30 PM

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7 years ago

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Hand Therapy Solutions - A custom-made splint

Hand Therapy Solutions

1.0(1 review)
0.4 mi

WARNING! DO NOT WASTE YOUR TIME HERE!!! The owner/ OT Michelle is a thief and pathological liar…read more Her office had lied to me and told me they were in network with my insurance which is the only reason I made the appointment. Came in for one consultation which was a waste of time due to her own incompetence. 2 week later I get a bill for that one consultation of $950!!!! When I called to ask her what this bill was about she decided to go with 3 different stories. The first was that there's no way it could be real because she would never charge that much for a single consultation. The second was that the bill was not from her and created by the insurance company and the third was that she had "been working with United for 30 years and they never pay her enough." That was the last straw for me as I knew she had not only done this before to other clients but would continue to do so again and again. In the end she decided to settle with me for an additional $60 which I neglectfully agreed to out of the kind nice of my own heart rather than report her to the Attorney General as she well deserves.

From the owner: Hand Therapy Solutions addresses the total person. Treatment plans are designed to treat the…read moreindividual needs of each patient. Our therapists address diagnosis, age, profession, and hobbies of each individual in order to provide them with the most appropriate care plans. Care plans are tailored based on diagnosis and the individual needs of each patient. Our therapists will use their expertise to provide you with the proper care in fewer visits. Our hand therapy clinic combines progressive treatment plans with individualized patient care. As a Certified Hand Therapists and Occupational Therapists, our therapists specialize in problems unique to the upper extremities. We also perform excellent service for related needs, including wound care and scar management. And because Hand Therapy Solutions is independently owned and operated, each patient receives personalized care and is treated by the same therapist each time they visit. We also guarantee immediate appointments for our patien

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Hand Therapy Solutions - Our office

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Pediatric Occupational Therapy Services - POTS occupational therapists

Pediatric Occupational Therapy Services

3.0(2 reviews)
0.4 mi

I scheduled an appointment with POTS but canceled it several days in advance well before the…read morescheduled time. Despite this, I was charged $103. When I called to ask about the charge, I was told it was a non-refundable deposit to "hold the appointment" for up to three months, since I was supposedly taking a time slot from a therapist. That explanation didn't make sense to me, as there was no active appointment being held after I canceled. When I questioned this, the representative became defensive and dismissive rather than helpful. I was also told I had agreed to these terms, which I do not recall doing. I ultimately disputed the charge with my credit card company and the chargeback was approved. I want to be clear that I can't speak to or judge the clinical quality of the providers themselves. However, the office's billing policies and customer service practices clearly need improvement. I completely understand policies around missed or last-minute cancellations, those situations do take time away from providers. However, charging a non-refundable fee for an appointment canceled well in advance feels unfair and misleading. Based on the interaction, this seems to be a recurring issue rather than an isolated one.

I visited POTS today for business and received the same warm welcome I received 15 years ago when…read moremy child was a patient. I continued to see the same level of professionalism, skill, and talent from the wonderful therapists. The multiple Sensory gyms are highly equipped and plentiful. I highly rate POTS for their therapeutic services and recommend this office with the highest level of care. ABL

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Jasons Sensory Gym - occupationaltherapy - Updated October 2026

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