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    Hand Therapy Solutions

    1.0 (1 review)
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    5 years ago

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    Pediatric Occupational Therapy Services - POTS occupational therapists

    Pediatric Occupational Therapy Services

    3.0(2 reviews)
    0.7 mi

    I scheduled an appointment with POTS but canceled it several days in advance well before the…read morescheduled time. Despite this, I was charged $103. When I called to ask about the charge, I was told it was a non-refundable deposit to "hold the appointment" for up to three months, since I was supposedly taking a time slot from a therapist. That explanation didn't make sense to me, as there was no active appointment being held after I canceled. When I questioned this, the representative became defensive and dismissive rather than helpful. I was also told I had agreed to these terms, which I do not recall doing. I ultimately disputed the charge with my credit card company and the chargeback was approved. I want to be clear that I can't speak to or judge the clinical quality of the providers themselves. However, the office's billing policies and customer service practices clearly need improvement. I completely understand policies around missed or last-minute cancellations, those situations do take time away from providers. However, charging a non-refundable fee for an appointment canceled well in advance feels unfair and misleading. Based on the interaction, this seems to be a recurring issue rather than an isolated one.

    I visited POTS today for business and received the same warm welcome I received 15 years ago when…read moremy child was a patient. I continued to see the same level of professionalism, skill, and talent from the wonderful therapists. The multiple Sensory gyms are highly equipped and plentiful. I highly rate POTS for their therapeutic services and recommend this office with the highest level of care. ABL

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    Pediatric Occupational Therapy Services

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    The Physical Medicine and Rehabilitation Center

    The Physical Medicine and Rehabilitation Center

    3.9(15 reviews)
    1.5 mi

    I went to go see Dr. Philip Tasca at Physical Medicine and Rehabilitation at 500 Grand Ave.,…read moreInglewood, NJ about a month ago because of having lower back pain radiating down my left leg. I had some concerns in the beginning because I had brought in MRI images to him and he did not deem it necessary to review the MRI before he started a treatment plan. I did not follow my instincts and proceeded to get Cortizone shots in my back to relieve the pain. The Cortizone shots did not last long and I am still in pain. I received an automated appointment confirmation the day before my follow-up appointment. I came in after three weeks of the initial visit to let him know I was still in pain, only to find out He is on vacation. The young lady at the front Desk look but surprised and said "oh no one called you"., I reply no, but I had a computer asked me to confirm my appointment. Don't put your trust in a place that will do a procedure without looking at images and not be there when you need them or have a decency to call you to let you know That they won't be there to help you. Researching doctors is very important.

    I appreciate the efficiency both in office and via telemedicine, the admin staff here are great and…read moredeserve 5 stars along with the medical team. Dr Ahmad and his medical assistant Sterling know what they are doing and show a real concern for their patients. Since day one they have made me feel at ease during my appointments even whilst being in pain. I find that to be impressive!

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    The Physical Medicine and Rehabilitation Center
    The Physical Medicine and Rehabilitation Center
    The Physical Medicine and Rehabilitation Center

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    Hand Therapy Solutions - occupationaltherapy - Updated May 2026

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