I stayed for about 30 days and I was pleasantly surprised. The staff was professional,…read moreknowledgeable, and friendly. The staff went out of their way every day to make sure my every need was met. I came in with a serious health issue, and am going home a much better man. I hope that I never need their services again, but if me or my Family ever do, I would choose Oak Glen Acute Care again. BIG SHOUT OUT TO: Irene my wound care nurse... fabulous. Ed, my Physical Therapist. I'm stronger than I've been in years thanks to him. Joanne, my morning nurse, always started my day with a smile. Reyna "the queen nurse," and Sara my day nurse. Everyone was great and made my treatment easier by explaining exactly what was going on and what they were doing. Thank you all for everything!

**I would not recommend Oak Glen Post Acute to anyone that ACTUALLY likes their loved one**…read more My grandfather arrived on August 11, 2026, in the afternoon following surgery. What happened over the next several days was completely unacceptable. On his first day, he was not given a shower or an examination. His pain medication was not given in a timely manner and was sometimes hours late. Even worse, throughout his entire stay, no one came to assist him with using the restroom. For someone recovering from surgery and sent to a rehabilitation facility specifically because they need additional care and assistance, I find that absolutely inexcusable. I spoke with a supervisor, Jojo, about the problems with his pain medication and the lack of assistance. When I called my grandfather on August 12, the same problems were still happening, and he STILL had not started physical therapy. At this point, my grandfather was already fed up with the facility. I convinced him to give me an opportunity to go there myself and speak with staff in person before we made the decision to remove him. On August 13, I went to the facility and again spoke with Jojo because, quite frankly, she seemed like one of the only people there actually doing work. I specifically explained that my grandfather needed to start physical therapy, needed a shower, and needed his pain medication on time. She appeared surprised when I told her that he had received neither physical therapy nor a shower since arriving. I was assured these things would be addressed. While I was there, I was also extremely unimpressed with the condition of the grounds. The property looked dirty and poorly maintained, with dying plants and an overall neglected appearance. I learned that the property apparently used to be an orphanage, and unfortunately the entire place gave me the feeling of a place where forgotten people are sent and left behind. After watching how my grandfather was treated, that feeling only became stronger. On August 14, he FINALLY received a physical therapy session, three days after arriving. However, he still had not received a shower, still was not receiving assistance with the restroom, and was still having problems receiving his pain medication on time. I texted Jojo and told her that I would be removing him from the facility the following day. At that point I was no longer willing to keep giving the facility chances to provide the level of basic care that should have been happening from the beginning. Only after I complained again by text was he offered a shower, close to 6 p.m. He declined because of how late it was. His pain medication issues were also continuing. Once I made it clear that we were removing him, I suddenly began receiving calls from higher-ups. By then, it was too late. I had already raised these concerns repeatedly and had also contacted his insurance case manager. The final experience on August 15 made an already terrible situation even worse. My husband went to pick up my grandfather as we had already told the facility we were going to do. According to my husband, the head nurse (a tall woman with brown hair and glasses) yelled at him, berated and belittled him, and even accused him of stealing a wheelchair THAT WE BROUGHT WITH US. She then loudly talked about my husband to another nurse in the hallway. The behavior he described was shockingly unprofessional and completely inappropriate for someone working in healthcare. Maybe she was possessed by a ghost of one of the bratty children from the orphanage. I was later told that she behaved this way because we were taking my grandfather out against medical advice. That does not excuse her behavior whatsoever. If the facility was so concerned about his medical well-being, that concern should have been demonstrated through timely medication, assistance with basic needs, hygiene, rehabilitation, and attentive care from DAY ONE. You cannot repeatedly fail to meet someone's needs and then suddenly act outraged when their family decides enough is enough. What makes this even more frustrating is that this nurse reportedly claimed she did not know about my grandfather's condition, yet suddenly had plenty to say and had plenty of questions when we were removing him. My husband asked when my grandfather had last received his pain medication and was not given an answer. He also requested aftercare paperwork and was not provided with it. Thankfully, my grandfather's case manager through his insurance helped us get everything sorted out afterward. We gave this facility multiple opportunities to correct these problems. We spoke with staff, raised concerns repeatedly, went there in person, followed up again, and involved his case manager. Removing him was not some impulsive decision. It happened after several days of watching the same basic care issues continue despite repeated complaints and assurances that they would be addressed.

The air conditioning went out in this nursing home 5 days ago during a heat wave and they still…read morehaven't had it fixed WTH

I wouldn't have a dog there. Dirty, rats, etc., can't say enough about it was patient for 8 hours,…read morehad the EMTs take me to a better place.

My mother was sent here due to elderly neglect from her previous home and needed rehabilitation…read more Since my mother has been here she has been shown nothing but compassion and wonderful care from all the staff. This building may be a bit older, but it is very clean. Everyone here is super nice and helpful. I am so sad that it only a short term care facility, as I would love be to keep my mother here long term as my mother seems happier and healthier. If you are looking for a caring facility for your parent/parents, I highly recommend Vista Real Post Acute.

I went to visit my friend who had been sent there from Palm Springs Regional Hospital…read more I walked to the gate, opened it and a siren went off!!! I walked towards the front desk and two male patients had been fighting, shouting and screaming. I was escorted to my friend's room and the assistant was attempting to get ABC on the TV, with no avail. The bathroom was for 6 rooms, no locks, toilets too low. My friend's sister-In-law stepped on 2 roaches and at that moment we all decided to leave because this is not a recovery facility it's a death facility. Every time some enters or exits an alarm goes off. Flies were also observed looking for food to eat. The staff were very nice in spite of the condition of the facility. This is not a place where a Veteran should be sent.

Tyler, Chris and montell and the other lvn's are so helpful and accomodating. They give quality…read morecare to our mother and are so patient and kind. We left feeling good about mom having them around to look after her. I was really surprised how clean and nicely dressed she was, which is really important to me. It's an old facility but the caregivers are young, energetic and so loving to our mother.

Pablo, Chris, and Tyler, thank you so much for taking care of my grandma. I sleep better at night…read moreknowing that she is in such good hands. Thank you for being rays of sunshine

Angelic Mansions in Yucca Valley is a great assisted Living Facility. My Dad told us that we could…read morenot have found a better place for him. The facility is clean and well maintained and the owners and staff are outstanding, very welcoming, friendly, caring, respectful and they treated him and our family like we were part their own family. He loved the meals made by scratch and enjoyed socializing with the other residents. We would strongly recommend Angelic Mansions.

I used to work here. NO bed bug problems, and its clean. Has a home feel to it and smells good. Not…read morea terrible place to live as a resident or work (as long as you have a good work ethic and respect for those around you). Could improve on some things in every department as they are still new. I no longer work here and am in no way connected to them or any staff there for some time, but I would use their services!! Clean, bug free, smells good, great location. Hope they keep improving.

I arrived here 16 months ago 12 days after a 5-disk cervical spine fusion. I was in a great deal of…read morepain and realize now that I was also suffering from depression. For 4 months I was unable to get out of bed. Without exception the staff never gave up on me. In the beginning I couldn't even feed myself. Everyone worked very hard to make me believe in myself, they succeeded. I can say the only reason anyone would, want to do the difficult work that everyone does here is because they truly care, it certainly isn't for the money. My recovery was slow and difficult, but I realized from the beginning it would be a marathon not a sprint. The physical therapy department is staffed with well-trained people who care and always create a positive and friendly environment. The activity department work very hard to provide everything from popcorn and movies to bingo games and many other fun projects. After being told I might never walk again, last Friday I walked almost a full mile. I can now do all the things necessary that we take for granted, showering, dressing myself, putting my shoes on and lacing them. Etc.., etc. I am finally ready to "graduate" from here and move on to another much lower level of care. I will miss all of the amazing people here who have made this possible, they truly feel like family. So, yes, I have no problem recommending this facility with only one reservation. The food, for whatever reason is not up to the level that rates 5 stars, but because everyone else is so exceptional I am willing to reluctantly overlook that shortcoming.

Horrible!!! Some I take care of an elderly lady that was transferred there today April 27, 2026…read more According to there website it says they are open 24 hours. I've been trying to call for an hour. Some man's voice come on sounding very rude and when I try to ask about the patient I get disconnected!!! I will be filing a report tomorrow!

i've done physical therapy many times. This is the first time I feel that the therapist and the…read moreexercises have really helped. Eileen Judy and Mark have all been very encouraging with my rehab.

The therapist was excellent, knowledgeable, and gentle. I was really impressed. They seriously…read morechanged my life and comfort levels.

I'm a hospice nurse practitioner that has occasion to visit various board and care and assisted…read moreliving facilities in the area and beyond. My mother recently agreed to move into a facility after having stubbornly lived on her own with the beginnings of dementia for more than 2 years. Mom has always been very independent and a little "quirky" so moving her to a group living arrangement was an interesting process to say the least. This facility is one of the few I would choose for my mother and she is adjusting well. The owner is conscientious about her staff and the staff is trained well. They are capable of caring for folks as their disease process progresses. The premises are inviting and well taken care of. 29 Palms is a bit out of the way for many, but quality care is quality care even if it's off the beaten path.