Two people in our family have benefitted from care by the good folks at Hi-Desert Home Health…read more(nurse, PT, and CNA). Can't recommend them enough! If you have traditional Medicare, ask your doctor for an order. This is medicine and healing the way it is supposed to be. Both family members have had great improvements in their health, and we will always be grateful for their heart-driven, professional service.

I would like to thank HI desert Home Health services for providing the services of Nelson (my…read morewife's therapist). He really has a lot of knowledge and training.We trust him more than any doctor or therapist we have ever been involved with. He even keeps his appointments well. He always shows up with a smile and a good attitude and tries hard to help rehabilitate her broken back. Nelson keeps her to her exercises and really cares for her continued advancement. She requires less drugs to control her pain currently and can do things like get up from the bed and go to her chair unaided. We know there is still work left to do for sure but she is trying to get well and Nelson helps a great deal. Thanks Mark and Carolyn

Serenity took really great care of both my grandma's! Really kind compassionate healthcare workers…read morewill always recommend Serenity

I have been trying to get a hold of someone to talk to since Friday and today is Tuesday. I could…read morenever have faith or trust in a company that can't even return a phone call. Friday I sent an email, Saturday I filled out a form on their line and said I wanted a phone call on Sunday, Monday morning. First thing I called them and they said they would have a nurse call me that afternoon and she never did today is Tuesday morning and I say forget about it. I could never trust these people to be there if I needed them.

I'm not sure how many of you that their are out there that have been blessed with the actual…read morepresence of an Angel in disguise during your last hospital stay? Meaning...if you weren't awaiting the surgical expertise of Surgeon Dr. Neeroo Do Agarwal? You obviously weren't fortunate enough to understand why it is that there is no doubt. Dr. Neeroo Do Agarwal happens to be the Angel I speak of. Alot has had changed in Joshua tree at what used to be the biggest nightmare from Hell if you needed medical assistance of any kind in the past...NOT ANYMORE SAN BERNARDINO! Due to a rather life threatening hernia I had needed repaired for a little over 8 months in? I had literally given up any hope that there would ever be anybody who would bring me back from that dimly lit corridor of hope that for me then? Was my only option. Once Dr. Agarwal (My Angel and hero) assembled her team and ran all the appropriate tests? The miracle prevailed through her two heavenly hands. Giving me back the chance I never thought was ever going to be possible...ever again. A life. I thank you from the bottom of my heart for the existence of such a fine bunch of rare, down to earth team players. Like those whom assist Dr. Agarwal assembled on a daily basis. Right on down to the credible, caring, wonderfully attentive nursing staff Hi Desert has taken great care in assembling. Because it's plain to see. There's nothing plain about the care you you'll receive nowadays. As to what it used to be. Dr.Agarwal you are a genuine Angel in my eyes. And always will be. Thank you so much for giving me back what I shall in turn give now. To all those I come into contact with. Always a chance. And with every waking hour I will think of you first. Because to me? You and your team will always be...#1! Because you see. Without Angels like you and your caring staff of true professionals? I can now actually enjoy what I think the majority of us take for granted most of the time ...that's our health. Thank you for your compassion and extreme talent that goes beyond what words can hardly express. Fortunate without fail. And wonderfully divine. Still can never hold a candle to the presence of a true angel on call. There's no question you will always and forever be in my eyes and heart Dr.Agarwal. Your biggest fan forever, Jerry (Wordman)Wagoner

Care quality needs improvement. They do not have specialists available for consults. They allow…read moreperfumes and scented smells in this facility. The best care was received by the certified nursing assistants, however, never once was I offered a way to clean my body whether bed bath or assist in shower. Very poor care. If you can drive yourself away from this facility as a default, do it fast. Drive yourself to either Loma Linda, UC IRVINE, UCLA or Eisenhower Medical Centers.

Ardent Hospice of the Desert cared for my husband Bob in our home for 8 months. They were…read morewonderful. They always entered our home with an uplifting smile and greeting for Bob and me. They were caring, efficient, gentle, and explained to Bob each visit the procedure to be performed and patiently encouraged him to relax and help with his own positioning so as to give him a feeling of some control. They promptly responded to our phone calls and requests. We felt as though we had friends coming to our home to comfort and support Bob and family in this sad time of transition. We cannot thank them enough.

I have mixed feelings about this place. My husband Mike is on the program and seems to like the…read moreteam that looks after him. They do offer options that help people. However, awhile back (and on a Sunday) I needed emergency help with Mike when he took too much of his pain meds and it took me 3 phone calls and Ardent 2 hours to respond. I was furious to say the least and refused to even let the nurse in when he finally did show up. Mike was all right as it turned out but this is not the place to call in a rush or a pinch. I was under the impression we were to call them instead of the paramedics, but that is apparently not the case. Following those events nobody at Ardent ever reached out to speak to me or try to understand what happened, and I am Mike's caregiver. I am still on the fence as to whether this was a good idea for us.

Every now and then, someone comes into your life that you will never forget. My whole family is…read moreindebted to Lilibeth and her caring, knowledgeable, reliable, and professional team at Wings of Hope for the care of my dear dad in the last weeks of his life. Dealing with a quick and unexpected advanced cancer diagnosis, we had to act quickly in selecting a hospice provider. My sister and I researched all of the local companies and after interviewing several providers, Lilebeth's attentiveness, knowledge, personality, responsiveness, compassion, and mission stood out to us immediately. We were a bit under the gun to prep things at home, and she sprung into action relying on her excellent relationships with her transport and equipment providers, and we were set up within 2 hours from the time we hired her. We could not have made a better decision. Her whole team seamlessly became part of our family and she gracefully helped educate and guide us through an extremely difficult process. Their company is aptly named, because all angels have Wings of Hope. And believe me, they are angels.

Wings of Hope was nothing less than a Blessing from God!…read more The entire team led by Lilybeth, is a cohesive loving brigade. I felt like I was being rescued by Angels. Lilybeth's organization of Specialists came in and cared for my father in his dying days, with compassion, expertise, and Grace. Alayna provided the utmost gentile ministration. They would clean my father and then massage these amazing oils into his hands, feet, and body. One night my father took a turn for the worse and I was crying and called Lilybeth for help and she responded with, "I will be right there!" and she was! Each aspect of this organization is tailored to your needs. They all work together: the RN's, Lilybeth, the daily caregiving and the ministers who come to minister to any faith. Their wholistic approach left no gaps. And on they day my father passed, Lilybeth's organization worked together from cleaning and preparing him, to organizing the mortuary. I simply had to love my father in his last days and grieve; they did everything else. I'm so grateful for Wings of Hope, Lilybeth, Alayna and the entire team. May God bless this company as they continue to do amazing work in their community. Thank you Lilybeth! The Rainville Family and Leonardo Asuncion David, Kristin, Megan, Konnor & Kenney

Our family looked around at a few hospices, yet something about this one kept drawing us in…read more They're sweet and attentive when we asked questions, and everything has been working wonderfully for us. Definitely worth it for us.

My mother is 95 years old and started fighting me over going to doctor appointments. Her neighbor…read moresaw an incident where my mom was yelling at me and advised me to contact Alta Hospice. A wonderful lady named Anya came to my house to talk to me and my sister about everything they do, the next day they were at my mom's house, setting everything up, we have two beautiful nurses that come Tuesday Iris and Thursday Dioceline, theses ladies are our angels on earth. They check her vitals, report to the doctor, if we need anything they take care of it. Alta is open 24/7, if you need someone to come out they are there within minutes. Alta has made our lives so much easier and my mom loves her nurses. Thank you Alta Hospice for everything you do. God bless you!!

They were caring and attentive, and always there for my friend until she went home to heaven. She…read morewas so happy with them. They made her smile every single day. They were the best.!

The most amazing home care services out here. I highly recommend them. So excited to use them for…read moremy mom this year. Sandy and her husband are the most compassionate owners ever. They have hearts of gold. They have the. Most amazing staff. Caregivers that actually care about the impact they are making for the clients and the families.

We had a lot of trouble securing hospice care for my grandmother in Idyllwild. Many companies won't…read moreservice Idyllwild, and Kaiser was giving us the runaround. Eventually I found Belmont Hospice. I spoke with Yvonne, and she explained that hospice care is a right and even told me if for some reason Kaiser or Medicare wouldn't pay, Belmont wouldn't charge us and that Belmont has never charged a client directly. That night Belmont sent their own doctor out to evaluate my grandmother. She of course did qualify for hospice care so Belmont sent a nurse out ASAP. They provided us with the materials and equipment to properly care for my grandmother. The entire process went exactly as Yvonne described and they were compassionate throughout. They really came through at a difficult time, and I can't praise Yvonne enough for really grabbing hold of the situation and making it all happen on short notice. I'm amazed they don't have more reviews.

Belmont hospice is an absolute nightmare. Every horror story that you can imagine the made real for…read moremy mom being on Hospice. She passed due to neglect by hospice horrible way. They changed every life in my family forever. Its somethimg that won't ever be forgotten. She severely sufferd. I would not want anyone to go through what my mom did. Pleaee really check all your options and read the reviews. ​

I don't know where to start with my praise for Mission Hospice!…read more I knew about hospice but I thought it was reserved for those who are in the actively dying stage. Boy, was I wrong! If you take anything away from this review, please know that hospice can and should start early so that your loved one is comfortable...not just for the days before their death but for weeks or months. Anyway, my Dad had dementia and was living in a memory care facility. They didn't recommend hospice until Dad was in the actively dying stage (we didn't realize). They referred us to Mission Hospice on a Saturday and Dad passed away on Thursday. From the moment Zachary arrived to do the assessment, until my Dad passed away, our experience with Mission was everything we could have wanted during this stressful time. Within 1 hour of Zachary's assessment, Dad was set up with a hospital bed, oxygen, pain medications, etc. Zachary was very patient and thorough, asking questions and allowing us to share our experience even if it was too much information! We received a visit from the Social Worker, Susan, and I must say that she was a blessing. She really cared about my Dad, my family and our experience. She allowed us to laugh, cry and share our fears and regrets. I felt safe to really express my sorrow and cry for the first time since this final stage began. Next came Pastor Don....he arrived in our life at the perfect moment. In the midst of guilt and remorse he helped me see things from a different perspective. Could we have done things differently with Dad's care? Perhaps. But did we do the absolute best we could with what we knew? Absolutely! We received daily visits from RN's, all of which were concerned, caring and took the time to answer all our questions. As for expenses, Mission handled all the paperwork with Medicare so we didn't have to do anything. If you are thinking about hospice but you're not sure if it's the right time, call Mission to talk it through. Don't rely on the hospital or the doctor or the care staff to bring it up...be proactive. I wish we had started sooner. Thank you Mission, for helping my Dad have a peaceful passing!

Honesty. When doing start of care, a provider called their office to ask a question. Someone, not…read moreidentified or at all sounding like an administrator or at all professional, claimed that they would not provide services according to doctor's office order. Duties would be brief, limited, then end despite orders from the physician. The provider then left, claiming to be not aware or informed but unable to "staff".