Pro Autosound & Security is just plain awful! DO NOT GO TO THEM FOR REMOTE START!!
I was gifted remote start for my birthday over a month ago and it's finally working like it should.
My bad experience started when I picked up my vehicle. They wouldn't answer any of my questions about it, instead telling me "it's in the book".
I call them back because the remote will not turn off my car, the car keeps driving without a key in the ignition, AND it sets off alarms in my dash with every start. They make me an appointment, so I bring it back in. Instead of them taking my car in, they send the installer out to tell me that's how it has to be because of the type of car I have.
Another week later I bring my husband in and suddenly the manager is as nice as can be (minus bad mouthing other local businesses). He makes another appointment for me later in the week.
Thursday rolls around and they fix the remote start! It actually turns my car on AND off! We take the car home. The next day I notice that they put my ignition in sideways!! Another call, another appointment, and another trip to the store. They send out the installer again to see what's wrong, he proceeds to try and convince me that the ignition being sideways is "only cosmetic". SERIOUSLY!? I said I want it put back the correct way.
Four trips to Pro Auto, and my remote start is finally working like it should. DO NOT GO TO THESE GUYS!! read more