Upland Jewelry Mart was my dad's go-to jeweler for years. He trusted him to create custom pieces…read morefor all of his daughters, which makes this place especially meaningful to our family. He is incredibly kind, patient, and talented, and the pieces he creates are absolutely beautiful. You can tell he genuinely cares about his customers and takes pride in his work. My dad continued coming back to him year after year, and now I completely understand why. It's really special to have jewelry that was custom made for us at my dad's request, and those pieces mean even more to us now. Beautiful work, wonderful service, and someone my dad trusted for many years. I'm very grateful for everything he created for our family.

Danny made my engagement ring. It's gorgeous. I'm obsessed with it. He was really responsive…read more Listen to what I wanted and executed it perfectly. We will definitely be back in the future. I highly recommend custom Jewlery here.

Gina and her team are amazing they maintain my watch inventory and I'm always a super satisfied…read morecustomer. J

Bought up my wedding ring here and replaced the batteries on 10 watches and couldn't be any…read morehappier. Ricky the owner was so friendly and very fast turn around. Found my new jewelry store for go-to and will definitely be coming back. Thank you Fast-Fix for the great service!

After shopping around at three different jewelry stores, we came back to TQ Jewelry--and we're so…read moreglad we did. Steve, the owner, was incredibly patient and helpful, never pushy, and made the whole experience feel comfortable and genuine. He took the time to make sure we found exactly what we were looking for. We ended up purchasing a beautiful pendant necklace for a graduation/birthday gift, high-quality and perfect for the occasion. The picture honestly doesn't do it justice--it's even more stunning in person. You can tell he truly cares about helping you find the right piece, not just making a sale. We left feeling confident in our purchase and excited to give such a meaningful gift. Highly recommend TQ Jewelry, definitely go see Steve!

Steve was very friendly, knowledgeable and fair. He quoted me a price for a service which was…read moreextremely lower than a quote I received from another jeweler. The turn around for my piece was quick and it came out beautiful!

Came in one day asking if they can reset my diamond into a pendant and set a new diamond into my…read morewedding ring. Linda agreed and was extremely excited for me and my husband. She took the time to make sure she understood all the details we asked for. My wedding ring is Blessed and of high significance for us and it was very important that no Gold was thrown out of given to anyone else. They completely understood and added the gold from the original prongs into my custom pendant. The jeweler did an amazing job at setting everything. Thank you Gemma's Jewlers and a special thank you to Linda for helping us through the whole process.

Came in to see if they carry a large bail for a chain. Was told no, will have to make…read more Paid for new $280.00 bail. Received a call that all work was done, to come pick it up. Linda presents polished necklace and cross with new, so-called bail. I told her I don't think the money has been taken out of my account. I stand there and check. It has indeed been taken, plus tax. Linda wishes me luck and says see you soon. I ask Linda where my original bail is. Linda says, "I don't know, it's not here." Normally the jeweler returns original pieces. I ask, can you call to see where original bail is? Since it is and was paid for separately from the necklace and pendant, one hundred dollars. Linda replies, no, I cannot call him. It is his day off. He is with his family. I ask for the manager or owner, Gemma. She said, no, I'm sorry, she is not in today. I ask Linda for a receipt for my lost bail. Linda writes me on a Post-it that I am looking for a missing bail. She assures me that we will find it and it will be returned, not to worry. I said okay, and I walked to my truck, her saying goodbye. Got to my truck to check out the new bail, because Linda had put it on without me really getting a chance to look at it off the chain. Come to find out, compared to pictures I had previously of this bail, that this bail was indeed the same exact bail I had turned in -- stretched out, worked-over metal, and polished only on the outside. I walk back in to talk to Linda and to tell her what I had found. She claimed she only works there. She has no idea what's going on. And that if she could keep the necklace to show the jeweler what was going on, we'll get this sorted out. I told her I would not like to pay for a brand new bail, new silver and new working, if all you did was stretch my original bail and slightly polish it. Linda agreed with me that that was unfair. I told her I don't believe you guys are trying to mess with me, and this was a misunderstanding, and that we would get that figured out today. Next day, receive calls from Linda stating that it was a mix-up and that I would have the new one in a week. And it was just complimentary that they would make the original one I brought in work. Which, by the way, is what I asked for in the first place. I go down there, Linda lies to my face, insults me. Also admitted that if I didn't notice, she would have gotten away with this fraudulent sale. I have been buying jewelry from them for about 15 years. I will need to find a new small business jeweler. I do not trust that business, Gemma's Jeweler, anymore. They tried to hustle me. I got a full refund after back and forth three times. Do not recommend!

Thank you so much, Mr. Harry, for your transparency, kindness, and honesty. You are truly such a…read moregentleman, and I can't express enough how grateful I am to have found someone I can trust with my jewelry. I came in with a few pieces of jewelry to have them appraised, and unfortunately, I found out they were fake. Mr. Harry personally called me to give me the bad news, and even though he took the time to test and examine my pieces, he did not charge me for the testing or his services. That really showed me what kind of person he is. He was honest, professional, knowledgeable, and very kind throughout the whole process. He has over 35 years of experience, and it definitely shows. I highly recommend Mr. Harry to anyone looking for someone trustworthy and experienced with jewelry. It's not easy to find someone you can truly trust, and I'm so grateful I found him. Thank you again, Mr. Harry!

I called prior and asked if he (it was Harry) could fix a bracket that broke...he said to come in…read more When I got there the door is locked so have to ring bell FYI. He answered promptly. He looked at my bracelet and said it was gold plated unfortunately not solid gold. I told him it was sentimental more than true value. he ended up being able to fix it wonderfully! I am definitely going back for other jewelry issues. Plus he does have a nice display of very high-quality jewelry. I would highly recommend he was quite pleasant and excellent service. Thank you Harry !

We were loyal customers of Alexander Jewelers for over 10 years, and what happened recently was…read moredeeply disappointing and heartbreaking for our family. My husband served on active duty in the United States Navy, deployed overseas between Dubai and Kuwait. During that deployment, both the engagement ring and the wedding band were specially made as symbols of commitment, sacrifice, and family. When he returned home, we wanted those two rings customized into a single ring, which is why we brought them to Alexander Jewelers. Before any warranty was issued, Alexander Jewelers first appraised and evaluated both rings, confirmed their condition, and only after that appraisal issued a Diamond & Gemstone Warranty. They were enthusiastic about the rings, willingly took them on, and over the years welded, resized, and customized the rings in their shop. We also paid for additional services and enhancements whenever recommended. As part of the warranty, we were required to bring the rings in for six-month inspections, which explicitly included complimentary cleaning -- something we did faithfully for many years, including as recently as one month ago. The warranty and inspection booklet were personally issued and signed by the owners. The inspection record is signed by Jake Tekin, and the appraisal was prepared and signed by Raymond Tekin (GIA Graduate Diamonds). Jake himself cleaned the rings many times over the years and has seen our children grow up, which makes what happened next even more shocking. When we recently came in calmly and respectfully seeking clarification about why cleaning was suddenly being refused, Jake became rude and accusatory, claiming we were "yanking his arm," "being aggressive," and "making his staff uncomfortable." None of this was true. We were not yelling, not hostile, and were simply asking reasonable questions about a sudden policy change. He also stated that we "must have been given the warranty by accident," despite years of documented service and inspections. As a long-standing family in Rancho Cucamonga (over 25 years in the community, even before Victoria Gardens was built), being falsely characterized this way during a calm conversation was deeply upsetting. We believe in respect, accountability, and honoring long-standing relationships -- especially with families who have supported a business for a decade. What should have been a straightforward discussion about policy turned into false accusations and dismissal, instead of transparency and professionalism. After years of loyalty, paid services, and trust, this experience was devastating. We will never return, will never refer anyone, and strongly caution others -- especially long-time customers and military families -- to think carefully about whether this business truly stands behind the values it claims. This was a painful end to what we believed was a trusted relationship built on shared American values.

We have been here a couple of times to service my ring and we've had wonderful experiences both…read moretimes. Their pricing is reasonable. Everyone we've ever encountered has been friendly and welcoming. We didn't have any appointment and they were able to assist us.

Took two watches to them too, make a couple adjustments. Resize one band, and change one band from…read morea bracelet to a leather strap. They did a great job with both of them and did it very quickly.

Great customer service. They took the time to work with me on a design I brought in and were very…read morehelpful throughout the process. When things ultimately didn't work out, they handled it professionally and provided me with a refund. I really appreciated their communication, patience, and willingness to make things right.

We absolutely love this family owned jewelry store. From the…read moremoment you walk in, their customer service makes you feel like you're not just a customer, but part of their family. Over the years my husband has purchased beautiful charm bracelets that reflect special memories and meaningful moments in our lives. They've also gone above and beyond to create something truly special for me -a custom -designed necklace featuring the hospital logo where I worked and eventually retired from. It is such a thoughtful keepsake and something I will treasure forever. Their attention to detail, kindness, and genuine care for their customers is what sets them apart. If you're looking for beautiful jewelry with personal meaning and exceptional service, I highly recommend this wonderful family owned business. They truly make you feel like family!

My (now!) husband and I got our wedding bands Angel Jewelers after he had an amazing experience…read moregetting my engagement ring here. Liliana and Dino were incredibly warm, helpful, knowledgeable, and they helped me find my dream ring!! What felt like a huge nerve racking decision ended up being a fun and memorable experience. Saying we're happy would be an understatement. We will cherish our bands and our experience here forever!

So kind and so helpful! Absolutely worth your business, and I promise it's open! Me and my…read moreboyfriend came to fix an old watch and the guy was super fast and gave us good advise on how to continue to take care of it in the future.

Out of the seven times I've been there, they've only been open once. Yes that one time is a good…read moreexperience, but unfortunately I had lost so much time trying. And their phone doesn't work.

Super friendly staff very nice jewelry…read more Truly recommend to my family and friend . Ask for Maria or Luis !!!

They never answer their phone and their jeweler never seems to be there for repair. I don't…read morerecommend for repairs at least. Why be open to repairs and say that it could be done within a day if your person isn't even present.