Super friendly staff very nice jewelry…read more Truly recommend to my family and friend . Ask for Maria or Luis !!!

They never answer their phone and their jeweler never seems to be there for repair. I don't…read morerecommend for repairs at least. Why be open to repairs and say that it could be done within a day if your person isn't even present.

Danny was very pleasant, efficient and reasonable. I had a number of watches that needed…read morereconditioning...new batteries, strap adjustment and some repairs. All were done quickly and reasonably priced. I will definitely be back for any of my jewelry needs, Fred W, Burkardt

I dropped my watch at school while practicing my nursing skills and I was looking for places that…read morewould fit my budget. Got quoted less than 100 dollars to fix a subdial hand for my Seiko Speedtimer SSC813. Compared to other places, this is a great price especially for a nursing student like me who doesn't work as much. Danny is very professional and fixed the watch within one week which is an excellent turnaround.

They have a good selection of gold chains and pendants. Went in for some pricing on a particular…read morepiece, the price was good. He also cleaned my chain for free. The owner was very helpful and nice. Thank you sierra gold and silver.

BUYER BEWARE!!!!…read more They sold me a 14kt ring that turned out to be 10k hen I took it somewhere else to get checked.. called them and the shorter of the 2 girls had a very nasty attitude with me ..she kept saying all sales are final and i tried to tell her that it cant be final if she robbed me and gave me a 1 0kt ring nstead of the 14kt that aid for...was planning on buying way more jewelry here like a Centenario that i liked but not anymore (they tried tricking me on my second purchase here)..Do not trust any of them especially the short girl she lies and has a very bad attitude.If 1 remember her name l'lpost it later.... I posted a Pic so you know this review is100% real. BUYER BEWARE!!! If that wasn't bad enough the diamonds started falling only 1 month into being tricked into buying it.

Called around to find a place that charged a reasonable amount for batteries for my watches... I…read moreneeded 3 batteries replaced and one sized. I was looking to pay over $80 at OTHER places.... and then along comes Margarita. I called Gemma's to inquire about pricing and there was something about Margarita ( friendly and funny) that convinced me that I found my place. Walked in and was greeted right away by Margarita and Ceasar. Took about 45 minutes for services to be completed. This place had many beautiful pieces- from rings, to necklaces, to bracelets, and even jewelery for kids. Not to mention watches too! If you're in the market for a beautiful piece of jewelry- come to Gemma's. Not only will you find knowledgeable assistance, but you'll find timeless quality pieces as well. Battery replacement $15 x 3= $45. Sizing -$10

Wow! Wow! Wow! From the moment I called and Margarita answered the phone, the energy was warm,…read moreuplifting, and genuinely welcoming. She immediately made me feel valued as a customer. I actually told my sister, "I'm not even looking to purchase another ring, but the way this woman is making me feel, if they can't do what I want, I may end up buying another engagement ring anyway!" What made the experience even more meaningful was that I had literally just walked out of another jewelry store nearby after having a very unpleasant experience. The difference between the two businesses was night and day. The moment I approached the door and rang the bell, I was immediately welcomed inside. I met both Margarita and Caesar, explained what I was hoping to create, and Caesar instantly began assisting me with professionalism, courtesy, and kindness. I came in looking to create a custom engagement ring using two rings I had already purchased, and they immediately reassured me that it could be done. Not only were they knowledgeable, but they truly cared about helping me make the right decision. Caesar and Margarita listened carefully to the direction I wanted to go while also offering thoughtful guidance and options I had not even considered. Margarita especially emphasized how important it is to choose the right ring for such a meaningful moment in life, and I completely agreed with her perspective. They provided me with a fair quote, patiently walked me through different possibilities, and then showed me several beautiful rings in the store that were honestly far better than what I had previously purchased elsewhere. What stood out most was not just the jewelry, but the atmosphere they created. They made me feel respected, important, and appreciated the entire time I was there. Their professionalism, friendliness, and genuine customer care completely changed my experience and restored my confidence during what should be a joyful and memorable purchase. Thank you, Margarita and Caesar, for your outstanding service, honesty, warmth, and professionalism. Experiences like this are exactly why businesses like yours deserve to be recognized and supported.

Alex was super nice. They sized my ring with in a day…read more Multiple places wanted to send it out taking over 2 weeks. They're great here Thank you again

Do not come here. I went in to get my necklace repaired…read more The girl who came up to me pulled out a black foldable mat for me to place it on there. Afterwards she told me I could return in about two hours for it, and was about to begin walking away. She did not weigh it in front of me, ask for my name, form on contact. She did NOT have me sign any forms, or even tell me the price until I stopped her and asked. Charging triple for an extremely easy and cheap repair job.

We met with Chris to get guidance on selling a diamond engagement ring, and the experience was…read morerefreshingly honest and low-pressure. He took the time to explain the market, why certain shapes are in demand right now, and realistically walked us through the different paths we could take instead of pushing us into a quick sale. Even though we didn't end up making a decision on the spot, the conversation was genuinely helpful and informative. Chris clearly knows the market and was straightforward about what made sense and what didn't. If you're looking for an honest assessment and professional insight, I'd definitely recommend stopping by.

Update: Chris responded quickly to address the issue, which I really appreciated. He replaced the…read morestuds my friends and I had purchased with ones of consistent quality and also provided the original GIA certificates we had previously requested. From there, everything was handled efficiently, and Chris kept us updated every step of the way. I'm very satisfied with how everything was resolved--excellent follow-through and customer service. Thanks again, Chris!

Anyone know where they located now I dropped off a gold necklace to fix and they moved before I…read morecould pick it up. They said they were moving to waterman swapmeet but I've been going everyday since and can't find it. The number has also been disconnected.

my sisters and I were buying a ring for my mom here since my mom usually buys her jewelry here and…read moreI'm guessing they didn't care to read the details on how to engrave the names and what birthstones belonged there. It was completely wrong and all they said was sorry come back another day. So I asked for a discount from the seller Jesus and he kept repeating himself saying he's not switching the price. Even though they had the whole ring wrong and I had to come twice to pick it up. This just shows bad service from Jesus and this jewelry store. Very disappointed and highly don't recommend.

I happen to call their direct number and spoke to Steve. I mentioned I was willing to make the…read moredrive from Burbank. I'm so glad I did. Steve and his team are amazing. I had the pleasure of working with Jocelyn! She is amazing!!! She gave me a tour of the warehouse and help me find everything I needed. She was so attentive and make sure I had a great experience... I highly recommend them!!! Thank you so much for the great customer service Jocelyn!!!

i found out about Dluxca in vegas jewelry show, I met Steve and Michelle! this guys and 2 other…read moregirls are so wonderful!!! they are so happy helpful and fun! theyre always available to answer my queries and answers with a smile! today I went to see their warehouse and met Jocelyn! she's so accomodating, offering water and Soda, explained where to find the findings and so sweet and calm! I enjoyed doing business with them. I wish that the company will treat their employees well, bec they are the real treasure! More Power and Success in business!

I reached out on Yelp asking multiple jewelers about medium thick chains for memorial necklaces…read moresince we want something durable. Guy from Jeweler's Touch stood out in his quick responses and helpfulness. When we arrived that evening to speak to someone, Brandon was amazing. He was friendly, super patient, and explained everything. He understood how difficult it was to look for rose gold chains, especially when thicker too. I was super indecisive and he gave me all the time in the world to look through their gold book which had all kinds of designs and thickness scaled to life size so I could place my pendant on it to imagine how it would look. He also brought out samples of chain types as I picked out ones to see if I'd like the look in person. He ended up finding an estate gold chain that looked absolutely perfect for my husband's pendant in shine and style. We tried it for a few days (they give you 30 days hassle-free) and my husband knew it wasn't the right length of style for his personal preference and our tuggy toddlers within one day. It was gorgeous and I wished it worked out, but maybe not for us. We came back a few days later after Christmas Eve and Brandon helped me out again with the return and gave me suggestions for the length of my husband's necklace based on preference. I saw people coming in and out during the two times I went and I see why. These people are amazing, patient, knowledgeable, super friendly and not pushy at all. They want to help make happy customers who are looking for that perfect jewelry. Although we are still on the search for the "perfect" chain for each of us (we are not major jewelry people but need this to be just right for us in every way), I appreciate the help that Jeweler's Touch gave and would recommend them for anyone looking for a custom piece or specific jewelry services.

I brought my engagement ring in to get fixed and they were great! Monique was so helpful and the…read moreturn around time was so fast! I picked up my ring and it was perfect and SO SHINY!!!! thank you guys!

I went in there already dealing with my own issues. They treated me with the upmost respect and…read moreprofessionalism anyone in my own humble state could ask for. They were kind, respectful and most of all, honest. They truly helped me when I needed it. This is a place to go if you want a straight deal. No joke. I don't ever have to pawn anything. I was in a tight spot. They truly helped. They shot straight and were very knowledgeable. These guys know their stuff. Truly happy. If I'm ever in a spot again, I know where to go!!! Thank you!!!

GREAT AND FAST SERVICE! Thank you! Will do business in the near future. Fast and friendly and…read morehonest.