I just want to give a shout out to the entire team at the 4A 4th floor for the care I was given…read moreover the last 5days I was treated extremely well & just want to say thank you to everyone who made my stay very pleasant 5star + from room 4 114

Mercy Hospital bombed in a BIG way with their new "AI bot Toni." I have been made aware that this…read more"Entity Toni" has been just rolled out today! What a nightmare it was for me to speak with a HUMAN to talk with my Dr's office as I have been feeling ill for the past week. I finally called Main Mercy who took my complaint & then transferred me to Dr. Pilapil's office who already was copping a major attitude early in her shift today! For all Mercy patients call the following # for Patient Relations @ 417-820-9272 & they did not pick up their phone today BTW. Here is an email address for those people who want to put things in writing: clientservices@mercy.net Mercy you have gone backwards in good old fashioned customer service. When people are sick they want to talk with a human being who understands what another human being is trying to get across. An entity DOES NOT! Lastly, my sympathy goes out to all the people who answer the phones for Mercy as they will get to hear all the unhappy, nasty and angry patients that just want to be heard. Good luck fellow Mercy patients

I cannot say enough about Dr Robert Vorhies and the staff at Cox West Tower. Aerial and Lynn and…read moreall the nurses were awesome. Caring and compassionate and friendly. They treated me so wonderful and Dr. Vorhies is the best Vascular surgeon in the country. He is caring and compassionate and explains everything so perfectly. I have not felt this good in years. Thank all of you for a wonderful experience. Jerry May. God bless you all. You all deserve a raise.​

We are currently here and have been waiting for 8 hours. The people have not been friendly and I…read moredon't think they triage appropriately. not necessarily for me but I saw people that probably needed immediate attention but instead they were left laying on the floor and choking on their own vomit. After 4 hours my gallbladder symptoms were better and I asked about leaving and they wanted me to sign AMA and they said the way couldn't guarantee what insurance would bill. We don't live near here, but definitely won't recommend or ever come back here.

My care through Mercy orthopedics, specifically, Dr. WALZ has been one of the best medical…read moreexperiences I've had in my life. From my initial appointment to my postop for a total hip replacement; the professionalism, the care I received, the bedside manner, the efficiency of the staff, the care of the nurses in the hospital, everything has been great! Dr WALZ is not only immensely skilled in his profession, but he has a caring bedside manner as well.

I had the most excellent experience at the Mercy Orthopedic Hospital in Ozark MO when I just had a…read morecomplete reverse shoulder replacement. My surgeon Dr Rogers is excellent His PA Mary is excellent. The nurses on the floor were absolutely wonderful. I couldn't say anything better about them. They were caring, they were attentive they were kind, they were fun. They managed my ice on my shoulder perfectly; everything was just perfect. The pharmacy did a great job with my prescriptions. The food service did a great job with meals. My stay there was absolutely amazing!!! I recommend this facility!!! Everyone is kind, it was clean, everyone is pleasant, the nurses love their jobs there and that's a wonderful thing. Brenda Seastedt 3/31/2026

I took two of my children in to OCH for well child checks in 2020. In 2022 I received a phone call…read more (not a bill) telling me I owed over $200 for an appointment I was told would cost me $30. I complained and had a horrible conversation with a very rude customer service person. They then sent me these very strange documents in the mail. It was not a bill it was typed medical like documents that were very confusing. All I know is that it said "Bal: 0". So I assumed they had erased the balance since they had called and tried to get me to pay unreasonable bill that I re-fused to pay. Fast forward to 2024 and I actually did get a bill in the mail this time. This time it was for $55. When I called to question why I would be receiving this bill 4 years after the appointment and a different amount than what I was originally quoted they were so rude to me. I mean... blow my mind rude. Accused my postal service of not delivering bills or me of disregarding them. ummmm no.... the common denominator here is clearly OCH. Thank goodness we moved away before going to any additional appointments there I can't imagine the bills we would be getting for appointments that happened FOUR years ago!!!!

...Unlike Elise P, from new york, new york, who can not understand a billing mistake, and, with her…read morenew yuck at everything not near big yuck city, seems pathetic. ...I have had great care from the doctors, and, the doctors DO take the time to listen, AND EXPLAIN things to me without using medical mumbo jumbo; unlike the doctors at the other 2 hospital "system's" in this area. (I have been in them as well, suffering from "mercy's unmerciful uncaring doc, and not being heard by the doctor I had at cox, who re-prescribed a med that almost killed me.) ...Neither of the other system's doc's wanted me to have a colonoscopy. And when it was done at OCH, they found 6 very large polyps, thankfully NOT cancerous. ...When I asked for vaccinations, for measles, mumps, etc; and my reason being that those, like me, that was first inoculated by the vaccines, in the early 60's, that as adults, we may need another round. ..She listened, and agreed with me that I did need it, and I got it. ...Doctors that ACTUALLY LISTEN TO YOU, and are friendly. ...This is the BEST hospital in the area.

I went to Cox North Emergency Room after Cox South told me a minimum of two-six hour wait. I admit,…read moreI had misgivings, but they were completely unfounded. I parked across from the Emergency room door, walked in and a triage nurse was there before I finished checking in. I was taken immediately back to a room where everyone was courteous and friendly. I was scheduled for a CT SCAN, and the wait was the normal two hours I have always encountered at Cox South. The last time I went to Cox South for a CT in the Emergency Room, I waited 8 hours for a room, let alone everything else. The care at North was top-notch. The facilities are a little dated, but it is the level of service you go for.

I brought my 19 year old son to Cox Medical North after he had metal shavings get into his eyes and…read morehe was having trouble seeing (pain and blurry vision). They checked to see if he had a scratched cornea and didn't see any problems, so they diagnosed him with conjunctivitis. I questioned them about their diagnosis since earlier in the day he had been cutting metal before he experienced pain and blurred vision. I also mentioned that this did not present like the conjunctivitis I had seen in the past (no discharge). They assured me of the diagnosis and sent him home with antibiotic drops. His eyes continued to get worse. I called urgent care the next day. They told me to go get an over-the-counter flush and try to fully flush his eyes out (He had used water the previous day but was unsuccessful). They were surprised the ER didn't flush out his eyes. We bought the flush at Walmart and flushed out his eyes. Low and behold, the pain immediately stopped! It did take a few days for the blurriness to go away, but it did go away. Here is my problem: * The ER did not flush his eyes * They misdiagnosed him even with all the info about his job * They billed $2000 for doing nothing If possible, stay away from this hospital.

Do not send your children here. I was a patient here in March of this year in 4 South. I told them…read moremultiple times that I am transgender, and I rarely got any respect. Half the girls would hide pills to snort later, and when it was reported, nothing was done to prevent it. Girls would punch walls, steal art supplies to snap in half and S/H in their rooms, and the staff didn't give two shits. They put us in a hard reset (which is when you have to stay in your room for 24 hours straight) for over 3 days, and pushed the kids to riot. A little girl who should have been in a different unit, got jumped for standing up for another girl. They didn't do shit about it. The food was sickening, and I starved for the whole week I was there because if I ate it, I would just throw it up. The guest area looked like they were trying to hide what all the other places were like. It was dirty, never got cleaned, and almost none of the showers, toilets, or sinks worked. Dogshit mental hospital, wouldn't wish this shit upon satan himself.

The social workers are mostly good but the client is limited to the 40 hour schedule. So what do I…read moredo when I'm having a hard time after hours and weekends.

updating my review, the owners of this hospital I do not believe know what is going on in the…read moreSparta hospital, I feel sure heads would be rolling if so. Back in April the receptionist and the doctor were abusive, no other way to put it. The man was very young and gosh I'm not sure he was a doctor, his name was Erick and he said he hated the hospital and was moving to South Dakota so he didn't care but never say anything to His Girls? He kept yelling at me and talking about His Girls being upset that I had asked the Greenfield office for help because the Sparta place was abusive? I do think the owners can fix this, they have a lot of bad apples in that one place I cannot comment on the others but the others had nice folks on the phone.

So far, I've been very happy with services received. Everyone has listened and been very helpful…read more They have even been a shoulder to cry on, embarrassingly enough.

The staff and doctors at this clinic treat you as a patient with dignity and care. You can usually…read moreget right in and out without waiting (love that more than anything). I live full time in Wyoming and come down here to get away from long winters.This is the ONLY clinic I go to when not feeling well, while here They are AMAZING!!! They are open late and on weekends......what a GREAT thing to have available when you are not busy or working.

The doctors are great, i am not happy over their monthly medical plan. I had gone into office and…read morefilled out cancellation form back in September and have found that they never cancelled it and have been charged for last 6 months. If you do subscribe to their plan make sure to watch your bank account as the administration does not provide these offices with a secretary or anyone to file and check paperwork.

I don't usually write reviews, but I felt like I needed to for this place. I had been dealing with…read morefatigue, hormone issues, and just not feeling like myself for a long time. I had gone to multiple doctors and never really got clear answers. Coming here was honestly a different experience from the start. Keri and her team actually listened and didn't just brush things off. They did more in-depth lab work and explained things in a way that made sense. I ended up starting a personalized plan that included hormone therapy, and over the next few months I noticed a big difference. My energy is better, and I just feel more like myself again. If you've been dealing with ongoing health issues and feel like you're not getting anywhere, it's definitely worth checking them out.

I would not recommend .very incompetent. Lost my blood test. Was reluctant to fix the issueread more