I definitely would NEVER come here. It's been like a prison, I brought a person here just for…read moreprocedure. They absolutely will not let me leave the WAITING ROOM. Just wanted to go to the cafeteria to get something to drink while I waited for hours. They don't give a crap. I wouldn't have a thing done at this hospital!!!

I was sent by the VA to Mercy for a bone scan for cancer. While visiting with the oncologist…read moreafterwards he stated the surgery I had done on my lung at Mayo (wedge section) that they should have taken my whole upper left lobe! How very unprofessional this was! Mayo vs Mercy, who would you believe or trust? When I told my Mayo pulmonary team, they said maybe ten years ago but not in today's medical world. When they called me for a review of my care I stated you don't want to hear what I have to say. I will NEVER go to another Springfield, MO hospital and feel for those Veterans who have no choice but to go there.

very professional and everybody is super nice and helpful. when you come into the hospital, if…read moreyou're not aware of where you're going, there's always an employee that will stop and show you where you need to go. very helpful and very polite. I recommend Cox South

wish there was an option for negative stars. went to the ER with severe abdominal pain (level 8 on…read morethe scale), was triaged and had blood drawn at 8 p.m. At 2:20 a.m., we walked out without being seen. I witnessed staff being rude to other patients and when I asked what defined emergent, because of how long I waited in pain and tears, I was talked down to and got rude replies. Just awful!!!

I had a dream team for a quick finger laceration. The staff from the from check-in were all caring,…read morepersonable, and professional. Cute little place. We are from Tulsa and didn't know where to go.... glad we went there.

I went to the ER at this hospital with a snake or poisonous spider bite this morning. The…read morereceptionist was rude and inattentive. After waiting for 45 minutes we drove to Berryville, Arkansas Hospital. They should close this hospital in Eureka Springs, Ar. While waiting in the Er waiting room at the Eureka Springs hospital, I saw a rat run by the receptionist desk the size of a small dog! Again this hospital should be condemned by the health department!!!

I've had a couple of family members here the last couple of years…read more When you have aging family members, you know it's critical anyway you look at the situations. There's been a few hospital stays and a couple of surgeries. Doctors have been caring. The nurses have been very helpful and supportive. The other staff members are just as friendly and helpful. Their cafeteria and staff has been very friendly and welcoming. I've had to make some coffee runs! Overall, a beautiful hospital. Ample parking. Clean bathrooms. Friendly staff.

Man these people are wonderful! Every single employee has been such a blessing. The amount of…read moreattention given to the patient is above average.

I came here last Thursday for a blood test - so that is what my review will be based on. That was…read moremy first time here, as I come more often (well hopefully I won't have to come often, but you know what I mean) I will most likely update my review. PARKING: There is a decent size parking lot, but I feel like it could be better and it could be closer to the entrance to the hospital. The day I went there it was freezing and it was not enjoyable walking to my car to the hospital because it was somewhat far haha. WAIT: I had to wait in the outpatient area - you are checked in by a volunteer. The older gentlemen who was volunteering that day was very friendly. My wait was somewhat long - about 30-40 minutes. Once they called my name I was taken to a little outpatient office desk and was checked in. Then I had to go to the lab and wait a little more - about 10-15 minutes. CUSTOMER SERVICE: Overall, friendly. Besides the wait, it was good. The nurse who took my blood did a great job as well.

I had a treadmill stress test today with Ashley at the hospital. She was very professional and…read morepersonable. Everything was explained clearly and my wait time was not that much. It was a very pleasant experience and they quickly got all of the information they needed to send to my cardiologist.

Father in law was brought here with heart attack. Great nurses and doctors. Took great care of…read morehim. Only problem was they had $30mil renovation and have. no water fountain #designfail. Sad..would have been 5 stars.