What an honor and privilege to be engaged to my fiancé, I'm still over the moon he proposed. I wanted to gift him a ring because why should I be the only one off the market?!?!! We also wanted to size him up for the wedding band. Ended up working with Julie who is such a doll. Patient and love her suggestions and taste for the babe. The men's selection is limited in general but we got to sample some designs and styles as well as possibly create our own design. Since bae couldn't decide and they didn't carry his ring size, we also shopped for watches. I do love the selections of watches though the Movado and Tissot were quite limited. The price is very comparable and reasonable for their items. Some times there are no words. I highly recommend Julie and she'll take good care of you here. The best brands don't sell, they make you want to be part of the Jared club. read more

Terrible customer service, don't recommend. Getting a watch resized shouldn't be a stressful experience.

I took my wife to Jared's today for our 10th anniversary. I was buying her an additional band for her wedding ring. We had the best service ever from Da'Shaun and Jerome. They took their time matching and cleaning several bands to find the perfect match to my wife's ring. There were no hard pressure sales, only laughs and great recommendations. They even recommended a local restaurant that we tried later. The entire staff in the store was extremely courteous and in the holiday spirit. It felt like home away from Home. We did settle on a beautiful band making our 10th anniversary super memorable. read more

Jared - Jewelry Near Me - Aurora, Colorado

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Face masks and social distancing is a must. My husband and I was in Colorado for my birthday. He said he wanted to upgrade my wedding ring a few months ago. Julie and Michael the jewelers here, made sure that my husband found the perfect ring. On February 26th, a day before my birthday, my husband selected a beautiful ring for me. I have all the paper work for the ring just in case something happens. On February 27th which was my birthday, one of the small diamonds fell out. We couldn't find it. On the 28th we took the ring back, and Vince the jeweler assisted us this time. I had to leave my ring there until the next day. But, my ring received a new stone and the department made sure that the other diamonds were tight and secure. read more

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The one stars is for the Jared company. The store did what they needed to do, great ladies, it's who they work for. In 2020 Jared online sent me crap jewelry, diamond chips vs diamond. Never order online with this company, go to the store to see the item. But, the lady asked me if I wanted to do a 12 month same as cash, I get approved for 10,500.00 and then the main store declines the new card for a purchase. Stating in 2020, when I cut up the card and sent it to them because of sending overpriced crap... chips instead of diamonds, not good, almost gum ball machine quality. And then of course they did send something 2 months late I think was the other issue. So for me to use the card, they wanted me to write them and apologize! Omg! A 33% apr card wants me to apologize for them sending me crap and complaining! I used my other card with a 6% apr. So, a credit card company that wants you to apologize for them sending you crap, is not a card anyone needs. The only reason I applied was for the 12 month no credit payback, not for the card. All good! Remember Jared and 3 other jewelry companies are all the same... Kay, Zales and Jared look at the websites, exact same to include jewelry. Great job at missing out on a very expensive purchase, what they use to say... cut your nose off to spite your face. Fyi, this is a hit on my credit score! Will be talking to someone about that. To the ladies that had apologized to me for how the company treated me, Ty! read more

This is my third or fourth beautiful piece I have purchased from Jared's, the staff is amazing Susan was wonderful on helping me pick out some great jewelry and Armand always helps me seal the deal and make sure that I'm happy! It is very hard to walk in that store and not purchase something! You only live once!! read more

Jared - Levian chocolate quartz - Jewelry Near Me - Aurora, Colorado

Very pleased with my experience with this location! Julie and Michael helped my partner and me choose an engagement ring. Their base of knowledge was helpful and their patience with two people having never gone through the process was appreciated. I never felt like they were trying to upsell us or rush us through, which we were thankful for. The staff was very polite and masking was enforced. I would love to come back! read more

I worked with Julie through the entire process and she was very sweet, thought-full and easy to work with. her transparency and communication was absolutely incredible and she had my name and order memorized every time I spoke with her. THANK YOU JULIE read more

Maddie, Deshawn and the rest of the team there took care of our rings for our wedding! Super patient and helpful. They didn't let us leave without us both loving our rings best experience for such a big time in our lives. Thank you so so much! We will be back read more

Madie and Jerome helped my fiancé and I with our wedding bands recently and their customer service was exceptional. The best Jarred location in Co in my opinion. They made our experience in the store so much fun and we felt at ease making a big purchase! read more

Abilene location (pick-up today) Awesome service whether purchasing new or getting a cleaning. We bring our jewelry in every 6 months. The comparison to what we brought in and what we get in return; is show room new. Always ready as stated. The jeweler never mentioned her name and I didn't see a name tag; shame on me for not asking; she is excellent and can tell the difference between 10 and 10.75 for sizing. Great job! read more

I went in for a ring resize, which really shouldn't have taken long so I stopped by on the way to a client. 3 customers reached the front door at once, myself, a gentleman with a young child and another gentleman. There were 2 sales people. One of the sales people took the one gentleman and got to showing him watches. The other one I watched play with the child and have small talk with the customer before actually sizing his ring (also here for the same thing), while his ring is being worked on she goes off to gossip with the techs in the back. I know because I was right behind her. Her time management skills were poor when I could have been measured, dropped something off and left within a few minutes. Ps. I went to Shane Co. waaaaaaay better experience. Go there! read more

Yesterday, I brought my grandmothers ring in to get resized/fixed. She had recently passed on Tuesday and her ring is the most important thing I own. I was greeted and helped by Millie who was very kind and helpful. My emotions began stirring as I was thinking about my grandma and leaving her ring. I was a bit embarrassed to let my emotions get the best of me but Millie was so compassionate and reassuring and offered to let me meet Jess who would be working on the ring. Jess was so understanding and told me how she would take care of my grandmothers ring as if it was her own. I left feeling confident it was in good hands. Not only was Jess able to repair my ring much quicker than initially anticipated but WOW! She brought it to life. She far exceeded my expectations. I will forever be grateful for their kindness, compassion and wonderful work. They're wonderful ladies read more

SIX STARS ! Heather, Vince and Leo, the store manager were outstanding! First class service at every point in the process, even through some mounting challenges! WOW! describes the experience the best. ASK FOR VINCE! (or Heather) (or Hal) (or Leo, heck, just walk in and expect it! After I shopped around and educated my self on diamond quality and pricing, I am 100% confident that I got and outstanding quality stone, at an exceptional price. And, received very very very very good service. Period, end of story! read more

From the moment I walked in I knew I was at the right place. I was greeted with a smile and shown immediately to what I was looking for. I'd been hunting for a specific timepiece for a while and Armand made my dream come true. He was friendly, personable, knowledgable, and professional. Didn't hesitate to size the piece on the spot, as well as giving me the rundown on the functions of the piece. He made the entire process so smooth and pleasurable I don't think it could have gone any better. He seemed as excited as I was about my selection and I will treasure it for the rest of my life. Thank you to Jared's and Armand for making my dream purchase a reality. read more

With my first visit I was very relieved to actually walk into a jewelry store that was ready to take me serious. Some other places failed to call me back with further details as they promised though I had cash in hand at the time. As a young man it can be hard to get that first impression of a jewelry customer. They really know how to dedicate themselves to all parts of their work. Without any judgement I was shown the store and was really happy to get immersed in the process. We went over many styles in store and I was given all the time I could wish for to find the perfect piece for me. Even down to every millimeter. The quality of their pieces is second to none. Brand new precious metals is what they use,which is a touch you won't find at many jewelry shops. In fact, of all the shops I visited this one was thee only one to offer me unused unrecylced precious metals guaranteed. They called me back faster than expected. So I would definitely recommend Jared if you want something special. They had a team of jewelers working hard to get a me stunning piece in a very decent amount of time. I literally had updates about the happenings of my custom order about an hour after the visit. They were moving the chains quickly. And also at one of the best quoted prices I could find and to be honest,with the craftsmanship quality and all the incentives they offer, this would be the place to get that bang for your buck. If your taste is exquisite they can customize a piece for you. From repairs to fitting they can do it all and then some. A lot of the services they offer are done in special sections of the store which will definitely save time. All I can say is bravo. This is a high quality establishment. These other jewelers have a lot of catching up to do... read more

What a commission factory. I don't shop for jewelry much but came here thinking I could get a gift at a reasonable price. I found something similar to what I had in mind at a very reasonable price. The sales associate, Joe, was helpful and very polite and attentive. Too attentive, in fact. He was laying on the imagined charm real thick, calling me "brother" and all that attempted hip lingo. Now he continues to send me handwritten cards, hoping I'll come back and let him upsell me on coverages for whatever I'm looking for. If you want to be a regular customer, this place is pretty solid. If you're like me and just trying to make a one-time purchase without establishing a strings-attached relationship, you're gonna get stalked like the one night stand who thinks you two had something special together and wants you to call back. read more

We bought a Neil Lane wedding band from Jared in Park Meadows. When sizing the ring they removed the entire Neil Lane signature making the ring next to worthless. Unfortunately, they took full advantage in the selling price and no accountability for what they did to the bad itself. Will never set foot in a Jared's again. read more

I went to this location, as it's near my home, and I was interested in seeing a pair of emerald and diamond studs I had seen online. The store didn't have them in stock, but they said they could order them. What was not explained to me until I was essentially being rung up was that I was expected to buy them in order for them to be shipped to the store. If I didn't like them, then I could return them I learned. However, I felt that was deceptive, as that was not clearly explained, and I felt really turned off by the sales approach of having to buy them in order to SEE them. Once I realized what was happening, I stopped the process, and as soon as the sales associate realized he wasn't making a sale, I was completely brushed off. I left the store really disappointed with the experience. I still wanted to see those emerald and diamond studs, so I decided to call the Lakewood location and they were in stock. However, my spouse and I weren't too impressed with them in person, but because of the fantastic customer service at the Lakewood location, we ended up buying a pair of Levian studs, costing $400 more than the emerald and diamond studs I was initially interested in. I think the Aurora staff can learn a lesson or two about providing customers with a proper shopping experience. read more

This is the only jewelry store i visit in Denver located right off of I225 and Alameda. They have the best selection for whatever the occasion. Knowledgeable staff and sales people that aren't pushy. My wife was super pleased when she went back to get her ring sized. It took less than 24 hours. The management is amazing as well, especially Heather?, who took her time in helping me choose a ring online that they didn't have in stock. Jared, you have a customer for life! read more

LOVE the staff at this Jared location. Definitely ask for Maddie if you go in! She's patient and helpful, and definitely willing to tell you the truth on how they think something looks. I love honesty in a salesperson! The selection is pretty typical of all of their stores, which isn't insanely eclectic but definitely not boring either. I was looking for wedding rings and they got back to me in record time with a price quote for something custom I'm considering. The only thing I wish they did was have a sale every now and then... but this is against all Jared stores policies apparently (?). Bummer. read more

Eric was the awesomest! We truly enjoyed his service and conversation. He has a wonderful personality and very professional. Thank you Eric! read more

I've purchased from this location twice. The first time I had a very attentive team of 2 ladies who were destined to find me exactly what I wanted. Price was no option. They new exactly what I wanted and showed me all options. I found a solitaire enhancer that exceeded all expectations. I ended being approved for quite a large credit line and purchased it without hesitation. 5 stars I went in a few weeks later to purchase a wedding band. Unfortunately my original associates were off that day so I was given an older, much more judgmental woman. I hadn't done my hair or makeup that day and you could see many of my colorful tattoos. She didn't ask what I was looking for, what my budget was, she would just sigh every time I wanted to see something. When I wanted to look at designer rings she tried to sway me away. I had to make myself very clear that I wanted to view all of the Vera Wang bands at which time she pulled one out that looked exactly like what I was looking for. I handed it back and told her asked her to put it in my "maybe" pile and she pulled out the price tag and proceeded to tell me that it is rather expensive. When she told me the price I giggled and said that's fine. Her jaw dropped and she said Oh! I didn't know what your budget was?! I said "oh? You should of asked." I purchased the Vera Wang raised diamond band with hidden sapphire. 3 stars because my second experience left me with a judgmental bitch for 2 hours. Security guards are very polite greeters, and they are sincerely concerned about the store and the surroundings/parking lot. Try a cappuccino in house - they are great! Excellent Disney Pandora selection. read more

Jared - Frontal view of vintage style solitaire enhancer and Vera Wang diamond band - Jewelry Near Me - Aurora, Colorado

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I was waited on by a male with reddish blonde hair, glasses and beard that had terrible customer service skills!!! I had to keep asking if I could LOOK at each piece, try it on (he would not assist me!) and then he just KEPT looking at his watch and seemed nervous!!! I asked him if I was keeping him from something and if he was waiting to get off work! I was glad when another asst (female) came over and started working with me, so he got the hint or whatever & finally left me with her, which I was happy about! read more

Last month, my husband purchased a beautiful pair of Mikimoto earrings and he gave them to me a few days ago. However, he had forgotten to check for nickel (which is a bad allergy for me). We confirmed that they do contain trace amounts of nickel and he took them into the store to try and exchange them for something else (unused and still in the original box). Because he was a week outside the 30 day return period, they said that there was nothing they could do for us. Then, they said that the nickel was only a trace amount so I should wear them and that I would probably be fine. My husband contacted another Jared location who did allow him to exchange them and also offered the option of changing the backings to platinum (which is a great option). I like Jared as a whole, but my advice is to stay away from this location. read more

I've visited many Jared and the customer support has never matched my experience at this location. Keep in mind my biggest purchase with Jared, wasn't even at this store. They're never lacking in greeting me when I walk in, answering my questions, and showing me any items I have interest in. I've seen many items that I haven't purchased and still, the experience is my best and I will pass any other Jared just to visit this location. Great job! Jared, you did good with this location. Shout out to Rose Trujillo for making our experience today exceptional. read more

Jared - Jewelry Near Me - Aurora, Colorado

If you work for your money and expect any quality DO NOT buy your jewelry at Jared. My husband purchased me a Levian Chocolate ring. My first ring had so many issues I was finally given a duplicate ring and was told if I had any issues with that I would get a full refund. The second ring had more issues than the first ring and of course no refund was offered. Who wants to wear jewelry that's always in the repair shop? HEADS UP PEOPLE DON'T BUY FROM JAREDS. read more

Jared - This is the second ring I have received. When they were replaced, they don't match now. I am constantly catching it on things. - Jewelry Near Me - Aurora, Colorado

They were very professional, patient and respectful. They also made very good suggestions.

I've been here twice...once to take links from a watch and again to look at new rings. I was treated amazing BOTH times. The security at the front is friendly, makes you feel welcome and then the ladies have always offered refreshments while I look around and offered great service. I bought a Movado here and have no complaints either. They're such a nice, welcoming staff. read more

I didn't purchase my ring at this location. However, I have it serviced every 6 months. The staff is helpful and friendly each visit.

What a terrible experience. Went in for pandora charms for Christmas. Any "browsing" outside of that was almost frowned upon. Seeing a piece I was interested in I was not allowed to take a picture and they refused to help find online in order to give the idea to my boyfriend. In fact I was told that I couldn't look online ON THEIR SITE while I was in the store. If they want sales they suck at it. Skip this joint and go where you are treated like the money you are spending. I've never left a store feeling so belittled. read more

Today I went to buy a Pandora charm bracelet for my wife for Christmas. I was helped by a woman named Sierra and I could not be more happy with my experience and the wonderful service that I received. Sierra was the perfect person for me as I tend to be indecisive with picking gifts. She was not in a rush even though there were multiple customers waiting. She even took the time to individually wrapped my Pandora charms so that my wife could open them individually when I gave them to her. She was extremely fun to talk to and very easy-going which I cannot say about most jewelry specialists that I have encountered. I will definitely be back to buy more charms in the future from Sierra. read more

I didn't purchase my ring at Jared's. I went there to get my ring sized and it was ready the next day. The guy who helped me was very nice and helpful! read more

It started as 5 star experience - everyone was really attentive and helpful. We purchased total of three rings, one of them being an online special order. We were promised that the special order ring will be received by the end of December and that we will be able to return the ring that we didn't like as we needed only two. They pushed us into buying all three because they said that if we waited until the online one arrived the one in the store would be gone. So we did exactly that..However we didn't receive the online ring at the promised time, we got it almost two and a half weeks later. We tried following up with the online order multiple times however could not get a straight answer on its arrival or polite customer service during any call. Finally they said that they would call when it arrived and never did. When we finally received the ring it wasn't what we expected so we decided to go back and return both of the rings as neither one of them was what we wanted since the first one was molded incorrectly. When we spoke with the manager of the store he informed us that since its past the 30 day mark we won't be able to return the first ring contrary to what he told us the night we purchased them. He called his corporate office and again blamed us that we were late and it was past 30 days. Since he was the one who originally told us we could bring them back when the online ring came in, he finally did the return but it took about a half an hour of him telling us that we are wrong and trying to get us to exchange it for something else. We do understand that they are commission based however we would appreciate an honest and polite customer service rather than pushing us into buying 3 rings (the quality of which is not great) and then blaming us for not liking them and bring them back. Advice beware of what you buy online from JARED, it doesn't look at all like on the pictures and know that it's never about the customer it's all about the commission. read more

I enjoyed the shopping experience that Rose offered while looking for engagement rings. I felt cared for as their customer and look forward to continuing my business with them. read more

Nope. When we were browsing for engagement rings, Jared was one of the first places we went to. At this time, I had no idea what I liked and wanted to look at different styles first before making a decision on anything. We we clear and upfront about our intentions to the sales associate but she insisted that we had to fill out an application first. We insisted back that we did NOT want to fill out a credit application and really just wanted to browse styles and probably was not going to purchase anything that day. She said this was the only way and it was not a credit card application she assured us so we reluctantly filled it out (looking back in hindsight we should have known better but this was our first ring shopping experience so we were eager to start looking at rings). Lo and behold it was indeed a credit card application. We still have the Jared account open but never use it. Pretty upset she was deceptive in her tactic. After we opened up the account and got "approved" she let us browse styles but kept eyeing us like a hawk every time I feigned a tiny bit of interest in something. Leave me alone lady - I already told you I just wanted to browse today! We left after 10 minutes. read more

After two years of being married I decided it was time to actually get a wedding band. We walked into Jared and immediately experienced great customer service! I had no idea what I wanted in a wedding band but Chula Hart was extremely patient as I tried on different styles and made recommendations based on which style I liked the best. She was interested only in what I wanted which was very important to me. Thanks Chula for making my experience awesome! read more

I went into this store with my boyfriend, excited to look at their engagement rings. I chose Jared because my positive experience with the Jared in Boca Raton, FL. The Jared in Aurora, CO, on the other hand, was a completely different experience. I don't know if it's the sales strategy that Jared is now teaching their employees, or if it was these two saleswomen who just didn't stop pushing, that drove me to walk out. This is something I have never done before in a store. Their overbearing sales strategy not only turned me off for that day, but I will never go back. I feel they did not honor the customer's blatant wishes when verbalized, seem to not allow me to speak or think about what I am looking at/what just was handed at me, or let me explore at the cases (as I had told them why I was walking in, just to look) without handing me rings I wasn't interested in. "You're just not getting excited, are you!!!" When I didn't spot anything within minutes, then leading me to another something (just a setting--tried a few, then "when you buy the" diamond by itself (return it in 30 days if you don't want it!) which we had no plans on doing without a setting that matched, then the Jared credit card application which they put the form in front of us "to get him prepared" when I said I did not want to buy anything, as I didn't see anything I liked... She then asked me for my contact information. I told her I already receive mail and email from Jared because I have a Pandora bracelet and other jewelry so I already shop there. She then asked me to fill out my personal contact information on a paper form on a notepad to remind me..... As I was standing up deciding it was time to end this situation and leave, the long blonde haired saleswoman began pushing the pad and pen towards me as I looked down at it, realized how ridiculous this is, and grabbed my coat off my chair, and walked as briskly as possible towards the door, leaving my boyfriend following behind. They did not allow for thought or listening to what I had to say in numerous scenarios they presented to me in the pitch. It was a whirl-wind, when all I said up front is, "I'm not here to buy anything, I just want to look. I've been to 3 stores today and I want to explore the different styles." I didn't get to, really, explore their styles like I wanted to because of that sales pitch duo going full-force-nonstop-train-that-will-not-let-u-go. Perhaps I would have come back another day to look at more of the rings in the galleria. I will not now because of the sales strategy tornado that hit me. I have been shopping many years of my life for high end items, and have never been pushed like this, even when shopping with a car salesman for my BMW which cost 10x the price of something like this. read more

After going to another jewelry store I figured I'd give in to the commercials and go to Jared's. I found what I was looking for for my mom and the staff was very nice. They seem very knowledgeable and open with any questions I had. The only reason it's not 5 stars is because I spent a little bit more than I expected but I feel it was well worth it. read more

My boyfriend is in the military (stationed out of state in NC) and ordered me a promise ring for Christmas of 2015. He ordered it in October and had it sent to his home address in Colorado from the online Jared Galleria. There it sat, unopened for two months (I opened it straight from the UPS box because he came home a day before Christmas) and the day after Christmas we take it to this location near the Aurora mall to get it sized. I live near Lone Tree and suggested we go to the Park Meadows location, but we were staying out past DIA making this location closer. We arrive and of course I'm super excited to get it size, so we head over to the counter to try different size bands on. I find the size that fits perfectly and an associate says she's going to examine it and then get the process started. She calls us over a few minutes later and explains to us that the ring is missing two small diamonds side by side. I was crushed and starting to get extremely frustrated so we tell her that it was just opened yesterday. She then goes to figure out how much it'll cost to get it fixed/what they can do because we obviously want it fixed/and want an explanation. She comes over and says that ordering the two missing diamonds (keep in mind they are tiny side accent diamonds) it'll be worth more than the ring itself because they have to have them shipped in, so we can either just get the ring sized and keep the two stones missing (!!!!) or we can pay to fix it. By this point I am flabbergasted that she made us feel so minuscule telling my ring at that point would be worthless that I'm pretty much telling her that's BS because it's right out of the box and we could've just contacted the online Jared Galleria supply and get the ring exchanged (apparently they are so misleading that bringing things in from online purchases are not the same as having purchased it in store??). She says she will go speak with her manager. She comes back saying they can size the ring and replace the stones, but it'll cost us $29.99. Ok, $29.99 is not a lot of money, but it is when you literally have no idea why you're paying someone money to fix THEIR problem. I didn't want to pay it and wanted more of an explanation, but my boyfriend wanted to resolve it as quickly as possible and paid the $29.99. So we are given our slip with a promise date of 1/6/2016, with the two missing stones to be replaced and the ring sized. So I go in on 1/10/2016 to pick the ring up after calling prior to make sure it was ready. The associate goes to to get the ring and he comes out with a technician after several minutes. The technician comes out and says "We're sorry, we're not sure how it happened but it looks like a few stones have popped loose while we sized the ring, but we are going to replace them and we will be getting in touch once it's completed". Um what?!?!?! At this point I'm just fuming, and I ask the technician what's even going on because the stones were missing when we originally brought it in, and they were supposed to be replaced and the ring sized by 1/6/2016. He says he's sorry but there was no note made on our slip about the ring missing two stones and disappears back into the repair office. So the associate we originally dealt with two weeks prior charged us for nothing, because it was never recorded that the ring was missing the stones and that they were to be replaced. I head over to customer service and I explain to a manager, Veronica, what's going on, and she tells me that the associate had no reason to charge us in the first place, because the ring was purchased in the last six months, therefore it's a new piece (information we were not made aware of by this lovely associate) and immediately started the refund. She took my order slip, made some copy's, got down our phone numbers, and ensured me it would be taken care of and I'd hear from her soon. So a week passes by and I still receive no call. I call and ask to speak with a manager and it was Veronica again. She lets me know the ring is ready and she inspected it for the final look-over, and I finally picked up my ring, three weeks later. My family is retired military and my boyfriend is active duty, he doesn't have a Jared close to him, and his first purchase from the online Jared was wonderful, no issues. But the way these associates treated us was just straight up ridiculous. Clearly they do not know how to communicate with customers. Just looking for a sale (like a bogus $30 charge!) Safe to say we will NOT be using Jared or at least this location or purchasing from online anymore. read more