I love hibachi! I love the art of watching the chefs cook right in front of you. I also love going to places where they let you build your own and then a hibachi chef cooks it up for you. This is not that place. The website is confusing and lacks clarity for making the dish the way you want. I would call in any orders and talk to Japan if you want quick food. Other than that I would pay a little more and order from Ippai. read more

Avoid! Inedible food and a headache for a refund. Rating: I'd give Japan Denver zero stars if it were an option. We ordered Teriyaki, but they sent out Hibachi instead. Usually, a wrong order is just an annoyance, but this was actually inedible. The meat was so burnt I had to spit out the first bite. To make matters worse, when we called to fix the issue, they tried to push a "food credit" on us. After tasting that char, the last thing we wanted was more food from them. My husband had to argue back and forth with them before they finally agreed to a refund on our card. The lack of quality control in the kitchen and the initial refusal to give a refund is unacceptable. We will NEVER be back. Save yourself the trouble and go literally anywhere else read more

Japan Restaurant - Ticket for what we ACTUALLY ORDERED - Japanese Near Me - Denver, North Carolina

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First time eating here and I dined in. At first I was thinking the service would be terrible as they were not very busy (7:45) and the hostess took a minute to notice I was there, however after that the service got better. My waitress checked on me probably 3-4 times in total which I feel is good but not to much. I went with hibachi steak and added broccoli it was as you would expect pretty good. Nothing was extremely under or over cooked which was nice. I also got the egg rolls and honestly for almost $5 I feel like these didn't offer much value or flavor. I was expecting something like a Panda Express kind of egg or spring roll but it just wasn't hitting. Won't get these again. Probably try again but just do takeout. read more

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Teriyaki' chicken Teriyaki chicken and shrimp Teriyaki steak Shrimp tempura role All was void of flavor and 3 of us are having stomach issues. Very disappointing, a lot of money for nothing read more

I have been to 'Japan' many many times since it opened. Ignore the bad reviews because it is worth it!! I love their cooked sushi rolls and the bento box. In the bento box you get 4 pieces of sushi, chicken and rice, carrots, and a miso soup. It's perfect if you're hungry! read more

Extremely small portions, tasted okay but for 2 plates being $32 you think it'd be much more food.

A couple months back my aunt and grandmother both got food poisoning after eating here. my fiancee and I both defended Japan because we love eating here. we ordered takeout last night and now my fiancee was up all night with food poisoning. we will not be returning. read more

Food and service is great! We come almost once a week- it's my daughter's favorite restaurant

Every time come here the food has always tasted excellent and we never had any problems with dining in or takeout. Our drive through experiences have always gone smoothly. We have ordered different combination plates, sushi, soups and steamed dumplings and everything has always tasted great! Also the staff has been friendly every time I go in there! read more

Terrible sushi. I've had grocery store sushi waaaaay better than this. I didn't even have the luxury of drowning it when spicy mayo or soy sauce. The rice was a gelatinous globule. Anything with "crunchy" was more than half crunchy. The spicy mayo was just mayo. Just all awful. read more

We saw this place just out for a drive one day and decided to stop in and check it out. The restaurant is very clean and the food is nice and fresh. They actually have a drive- thru which I think is pretty cool. They have hot sake and a selection of beer and wine. The food portions were great. read more

i got chicken and it tasted cold and also it was pink why will your chicken suppose to be cooked why is it pink

Have been here multiple times before and haven't ever had any issues. This last time I went I got filet and it came out completely raw. Like fully red, not just rare. Sent it back and came back with the same steak just cooked some more and it was the toughest and lowest quality steak. Our server was sweet and tried to help but we still got charged for the steak and paid WAY too much for the low quality. Won't be going back here anytime soon. Not impressed. read more

Love this place! Food is always delicious and staff super friendly. We come here at least twice a week.

Meh. It's just OK hibachi food. There really are better options if you want to go to Huntersville, which we do regularly. I had higher hopes for this place when they moved to the new location, but it is just OK and the food is bland. read more

Japan has moved into a new building and both the atmosphere and the food have improved with the move! The old Japan quality is back! Sushi is fresh, hibachi is flavorful and the tea is still perfection. Give this "new" Japan a shot! read more

Japan Restaurant - Bento box with Chicken Hibachi, fried rice, Crunchy Roll and sweet carrots. - Japanese Near Me - Denver, North Carolina

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Food was pretty good. Kinda higher end pricing. Presentation was good. Sushi was ok. Good but not the best. Slow on refills...staff friendly though. Didn't like door opening near us for staff to hand out drive through food constantly with freezing air. overall ok. read more

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The only thing keeping this place afloat is that it's the only Japanese restaurant in Denver. I used to go pretty regularly but the food quality has steadily declined to the point of where it's hit or miss every time you go. But even worse than the food is the waitstaff. To be fair, the service was always the worst in Denver but last week I reached my breaking point. I was the ONLY person in the restaurant and sat waiting for them to take my order while they sat two booths away texting and gossiping. This went on for 5 minutes before I could order a water. When I ran out of water I had to wait another 15 minutes for a refill, which is only because I had to hail the waitress WHO WAS SITTING 5 FEET AWAY. She apparently didn't like this and didn't speak to me for the rest of the time I was there, slamming down each water refill and walking to the next booth to text on her phone. Oh, and don't bother calling for take out because even when the restaurant is empty they let the phone ring will they sit less than ten feet away gossiping. Terrible food, ghetto service. This soiled backwater bargain bin of a "restaurant" will never get another penny from me. read more

Usually I don't have problems with this place unless it's with staff but this is disgusting. I barely took two bites out of my food when my husband showed me the worm he found in his food. Being pregnant and going out to eat is a risk I take everyday but this is just horrifying. I was so disgusted I couldn't even continue eating and neither could our nephew or my husband, of course. Japan, you need to do better. The Asian waitress didn't even want to get me the manager either she just acted like this was normal. read more

Japan Restaurant - Worm found in food. - Japanese Near Me - Denver, North Carolina

I am really surprise about all the bad reviews for this place! We recently moved to the area, and are trying restaurants one by one. I am loyal to yelp, and when I saw the stars we almost did not visit, but we decided to give it a shot! One of the reasons I wanted to is because it has 100% sanitary rating! And you never really see that anywhere! The restaurant is no frills. It is not going to be the hibachi place that has the flames go flying in front of your face. But, it is inexpensive for what it is, and tastes pretty good! They have hibachi, sushi, and all of the appetizers that most Japanese places have. The restaurant is clean, and well taken care of. The portions are very big! I got the low-carb chicken, and had plenty for the next day. I I did see people complain on here about orders not being right. Our orders were correct with the exception of the sauces we ordered were wrong, as well as I asked for no carrots and I was still given carrots. If you are not looking for a fancy experience, check this out. They also have a drive-through, and you can order online as well! read more

This place it's nasty it was a hair on my sushi rolls and the food was bad cook grease noodles this place will disappoint you read more

Japan Restaurant - a plate of sushi and vegetables - Japanese Near Me - Denver, North Carolina

We have been to this place a few times last night was a big mistake the staff only seated us but about 20 mins before someone came over to us needless to say they never asked us was anything we needed another 15 mins passed we finally got food needless to say no chop sticks no soy sauce for our sushi and no sauce bowls we had to ask and I got up and got them no return to check in us no sweet tea and coke products the worst experience I have had customer skills not even the manager their was joking with staff I would hate to see them in a rush we want be returning here no time soon and a price of $46 Thai pieals From Walmart would fair be better read more

Unbelievable unacceptable lack of hospitality and decorum. I felt like I was in the way. Try the competition around the corner instead. It's far better. read more

I ordered by phone and picked up at the drive through. I saw wait staff and those loading boxes wearing masks. People who were cooking were not wearing masks. Is that allowed? I've messaged this manager before when I saw a kid (too young to be working) walk out of the kitchen and scoop ice with his cup. State law requires a scoop be used. Cups cannot go in the ice. I don't know if that cup was new, clean, or if he had drunk from it, BUT it should not gave been dipped in the ice machine. The manager never answered my message. read more

Japan Restaurant - Salmon and noodles - Japanese Near Me - Denver, North Carolina

We ordered dinner. Hibachi steak and steak with scallops. Some bratty girl took our order over the phone.. i would imagine it was the same girl who was rude when we picked it up as well. Customer service is nonexistent here. When we started eating my husband found metal shard in his rice. Maybe from a can? I'm not sure. Doubt I'll ever go back, not worth the hassle or the possibility of going to the hospital. read more

Japan Restaurant - Here's the piece of metal he almost ate. - Japanese Near Me - Denver, North Carolina

Slack cooking procedures, portions either out of date or thawed and refrozen . Undercooked!!!!!

Food was horrible tonight. I could barely chew the steak and the rice tasted like it was a week old. Called the store to let them know and they didn't seem to care. I will not be back! Waste of money. read more

The best sushi/stir fry restaurant in Denver!!! Great service compared to most in the area!

Absolutely inedible. Rarely have I ever ordered food that I literally could not eat. That happened here. Ordered steak and chicken hibachi combination and it was so bad I couldn't eat it. read more

Been here a couple times and majority of the time we get takeout thru the inconvenient call ahead only drive thru. 50% of the time our orders are wrong and the food is very inconsistent for the reasons below. If you read other reviewers you will see the same story here! Try somewhere else. You never know what day you will actually get what you have ordered. The reason this place has a decent amount of customers is because it is the only place to get affordable Japanese in the surrounding area. The area does not have a good Chinese place so this is the only option for Lincoln County residents for any Asian food in general. The main problem with the restaurant is majority of employees are all teens. No management, no real structured process. Every one in this restaurant, including the owner is completely incompetent. Visit 5/8/2020: We decided to support local restaurants on a Friday night during the Coronovirus Pandemic of 2020. We call ahead on the phone and make a take out order for about $50. The young girl on the phone confirmed my name and told us it would be 30 min. Got to the establishment about 25 min later after we called and the order was not ready. 10 cars in front of us in the pick up window. Finally got to the pick up window 30 min later to be asked what our name is, which we gave the employee. Employee then informed us that there is no order under our name at all. Ok, so what about the order itself with a different name put in? Nope. We ask to speak to the manager and a oriental gentlemen came to the window that was the owner and had zero opinion or options for us other than telling us that we need to go online or call in an order again! We proceeded to inform him we had already done so and whoever was taking the call in orders (probably the 16 year old girl on the phone that we could visibly see in the window) is not doing her job nor caring to. Owner gave us no apology nor a solution. Here we are over an hour later with no dinner... The correct thing for the owner to do was give us an order from someone that just called in that was not at the store yet and make a new order. Not difficult when majority of the orders are Hibachi chicken. read more

Service is horrible, more like a fast food sushi place. Will never go back. The food wasn't the greatest.

We have ordered online from here for home dining and were impressed with the taste and quality of the food. However, today we were quite upset with everything. The carrots were spoiled, and the taste of our entrees were absolutely awful. We will not be returning to this establishment for anything in the future. It's quite appalling to pay inflated prices for really bad food. Don't waste your time or money with these people. No way to contact management even on their website xypqe2-vyxpyj-qijnuP read more

Extremely disappointed and upset. My husband and I waited in their two row deep line for 30 minutes to find out that our order "wasn't received" and the POOR management didn't even offer to have us pull forward and re-order our food to be able to avoid the 30 minute line we had already sat in. I've worked in the restaurant business and I've also been a general manager for a customer service based company and if I ever would have pulled something like that I would have been fired. I get that the restaurant was busy, but to make a loyal customer move to the back of the line for an error due to their website is ridiculous. If I could give 0 stars I would. read more

Japan should stop selling sushi. Their Tuna tataki had no taste whatsoever. Yellowtail also had no flavor. I mean totally bland. The fried rolls were well, fried. So they were ok at best. Also they just built this place. It seriously lacks in any kind of decor or feel for Asian food. It is no different than a Hardee's. Same feel. You would think that they would have a sushi bar and an actual bar. Anyway good luck Japan. I won't be back. read more

First and last time here. Everything sushi tasted the same. Nice service . When getting ready to leave my husband used the mens room, only to see two cockroaches walking by the urinal toward the toilet. read more

The food here is excellent. I got the teriyaki filet mignon steak and it was great. The steak was flavorful and tender, not tough like other places with this type of steak. We'll definitely eat here again. read more

This is my favorite place to eat. I live in Charlotte and I drive here all time just for japan.

We called in the order and then when we got home I had the chicken terryaki and no terryaki sauce...

So far I'm not excited about Japan's new location. Although it's brand new and very clean and well decorated, it seems SMALLER than the old location and it is LOUD !!!!! inside. The To-Go phone is right next to our table and it has been ringing since we sat down. Who puts a phone right at the edge of the dining area? Taylor, our server, was GOOD LORD !!! Answer the phone !!! Anyway, Taylor, our server, was delightful. Very nice, personable and made us feel welcome. Our soup and salad came late, but ANSWER THE PHONE!!!! Anyway, soups and salads came after our entree, after I asked, but they were pretty busy. Have I mentioned the non-stop phone ringing? The food is really good. Hasn't suffered due to the move. ANSWER THE PHONE !!!!! Overall really good. We had been going to the old location for about 15 years but I think I'm not coming back. Service was good, food was great, but like Huey Lewis told The Pinheads in Back to the Future. " Hold it, fellas. I'm afraid you're just too darn loud. Next, please." My ears are ringing... Maybe it's the phone. Seriously, the phone rang the ENTIRE TIME WE WERE THERE. Move the phone!!! read more

The service was terrible. We listened to the three servers talk about how they were getting their nails done our waitress is obviously getting hombre because that's all that will look good on her hands according to her. This is while no one was taking our order or refilling our drinks. We have eaten at a lot of sushi places from coast to coast. I have had better sushi from a gas station.They use imitation crab meat in a every thing. It was disgusting. I had the steak and shrimp. The steak was over cooked the rice tasted like a wet dog smells. The shrimp sauce is mayo and ketchup mixed. I think they were trying for yum yum sauce. The salad well it was all ginger dressing so I couldn't really tell if there was any salad to it. But the soup was ok. I have to give this place a one because that's as low as it will go. I hope I can save someone else from eating here. read more