Tragic. I would give a negative star if I could. Took my dog…read moreto them for more than a year, no problem. Then, after a routine 6-week grooming, I picked him up. I notice he had a small tuft of hair on his tail that looked odd, but I just figured he had nipped at an itch. I was not told of anything happening during his session and even called, once I notice it was bothering him, to see if maybe a new shampoo had been used that was causing irritation or other dogs were having reactions to something. I was assured nothing different had occurred during his grooming. I was never expecting what came next. Two days later his tail had become super irritated and was losing fur due to his chewing on it. A couple of more days of his not responding to anti-itch meds and a cone, and I went to my vet. She discovered his tail had a 'guillotine' cut at his base, where the tuft had been, and the blood vessels were severed, like something heavy had dropped/shut on it. His tail was dying. After daily treatment, meds, and artificial skin attempts he literally ate his tail. $1500 later and major trauma to my pet and my family, he is recovering now with a bobbed tail. Throughout this entire devastating experience, the groomers never admitted to the chance that something happened during the grooming and at one point suggested I might have shut his tail in my vehicle's door! Really?!! All I know is that he went in as usual: beautiful, happy, and healthy. He came out with a dying tail.

Can't get in touch with anyone! I've sent an email inquiry & have left two voicemails over the past…read morefour days asking to be contacted for a new client quote....NO RESPONSE AT ALL!!

Angela is fantastic with our miniature poodle. He's a bit of a hot mess but she's patient and kind…read morewith him. She gives an excellent groom and is very accommodating with style preferences and scheduling. She's a touch pricey ($75 per groom for Avery) but worth the money both in quality of service and convenience.

I've never seen my dog so happy after a haircut!!!! It is a bit pricey, but well worth the…read moremoney:-). I would recommend everyone that's not happy with their regular groomer, or has doubts, try this company. You won't regret it!!!!!!

First i will say my Moyen poodle is very timid but is not scared to go in the door. That says…read morevolumes. Second, i am a picky person and it has taken a few trips for me to figure out how i like her. Ut and the staff are patient and work with me. They do a great job.

They are THE BEST pet groomers in Tulsa! Our little toy actually gets excited to grooming day!…read more Sabrina is an awesome groomer and we love her. They are a great grooming place.

We love Bows and Bones! Jamie and Tina are amazing. They're CPR certified for dogs in addition to…read moregroomers. It's a fear free environment without cages. Owners are welcome to stay and watch. I find the prices fair and Stevie always comes home smelling great and silky soft!! I also love that Jamie and Tina donate their time to local animal rescues whenever they can, and even had an angel tree this Christmas season for one. Jamie specializes in grooming dogs who wouldn't do well in "traditional" salons, and does a great job with all of them. Doodles, corgis, aussies, Pyrs, they all get amazing care. Couldn't recommend them any more!

New to Tulsa and decided on Bows & Bones after searching Yelp and Google. While it helps they are…read moreclose to my house, I have traveled quite a distance in the past to get Arthur the Bedlington Terrier groomed because not a lot of people know how to do a decent Bedlington cut. I was so impressed with Jamie--she did a beautiful cut. She was also attentive to his ears, for which I am grateful--they had not been plucked well at my just-before-moving appointment and she took care of it with an extra walk-in quicky. Now he's been groomed twice and I am SO SO PLEASED! Delighted to have found this great little salon. Love that you can find gems in the midst of a lot of costume jewelry, if you know what I mean . .

NEVER use this place for dog grooming. The entitled little brats who work there think that they're…read morebrain surgeons and are selfish, rigid, and rude. I've been using this Petco for a year, but I arrived 4 minutes late to my dog grooming appointment. There was nobody in the dog grooming area or the rest of the store, for that matter. After knocking and waiting I wandered around until I found a "worgker" who went to fetch the groomer. She eventually arrived and blithely informed me that I was 15 min late and she couldn't take my dog. Sure, "NOW" i was 15 min late but the bulk of that time was waiting at the grooming door and walking around trying to find somebody who worked there. She said there was no time but I pointed out that my dog is 10lbs and probably a fraction of the time they normally alot to appointments would be enough. She said 'no' but she was clearly more interested in sitting down with her lunch than her client. Here's the kicker: she offered to re-schedule me but I said "why would I ever want to work with you again?" at which point she shrugged, gave me the finger, and walked back to grooming to eat the bowl of whatever green-haired tatted millenials eat. I will never go back again. Just notice how many 1-star reviews here relate to grooming. Hire crappy workers, you lose customers. Period.

After the usual place I buy dog food was out, I found what I needed at Petco. So I placed an online…read moreorder for store pickup after checking that they had it in stock. I also signed up for text messages to update my order status. In the morning I had received a text stating my order was cancelled. But my email confirmed the order. After calling the store to confirm they fulfilled it, I proceeded to pick it up. I've never shopped here, as it's about 15 miles from me. So I decided to look around. I also found the dog food I had ordered online, with the store price being lower. Umm, not happy about that! But they do have a wide variety of pet foods and supplies, as well as live animals. I saw a ferret for the first time! They also had Guiana pigs, and several other small animals. But they were busy cleaning their cages, so I just got a glimpse of the ones closest to me.

Overcharges every one. Dont get the yappy hour because they never take th dogs out for the yappy…read morehour. Dogs water always soured. Stay away

Our Rosie just recently started boarding at Carmik Pet Daycare and we love her being there. Rosie…read morehas room to stretch her legs with the indoor/outdoor runs. Everyone loves Rosie there. She gets a good bath before we pick her up so she is super clean and soft. She comes homes so much happier

Rhonda and her crew are awesome! We've been taking our dogs there for 4 years and we love it. When…read moreour dogs recognize where we are going they get excited and that tells us they like it there. We've used their grooming service with great results. It's not every groomer who knows how to groom a Brittany, but they do! We're very glad we found them!

So we have bored our dog at other kennels and this one seems to make her happiest of all. Seriously…read morewe have had what we thought were going to be near death visits to the vet after getting her back from those other places. They aren't just any kind of boarding place that just wants to take your money, they actually care for your dog and play with your dog! This place is a little bit off the beaten path and a little out of the way, but for our dog to enjoy going there and to be happy when she comes home speaks volumes and I would drive farther if I had to.... The last time we had her there they ended up giving her a bath because she got all muddy and they didn't want her to smell and look dirty on her way home no charge. Thumbs up and happy camper here!

This review has nothing to do with the store. It has all to do with online ordering. I have been…read moreordering Hills Science Diet Small Bites for dogs in 33lb bags online for a while and picking it up in this store. I just received a coupon for 20% off on any online order. Much to my surprise I could no longer order this size bag online which is the only way to use the coupon. I went to my account and looked at my previous orders and hit Order Again. It went into my shopping cart but I could not submit the order. I called the support number and was told that size bag was for purchase in store only which means I could not use the coupon on it. I was, however, eventually able to order it when I added another item. I can't believe Petsense is so greedy it would sucker-punch the customer so that they cannot use their coupon online for products they have consistently ordered and because it is a large size bag of dog food. That being said, if I cannot order this online in the future there are a lot of of other stores online or in person I can order it from instead of Petsense.