1. Janelle Pieros, DO

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Chula Vista, CA

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Janelle Pieros, DO

3.3 (3 reviews)

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Polak Lucy, MD - Citations and Medical License Probation for Gross Negligence

Polak Lucy, MD

1.9(54 reviews)
0.6 mi

Dr. Polak is great! Very friendly and kind. Listens to your concerns, cares and gives reasonable…read moreand affordable treatment options. The office staff however is on the more unprofessional side. They don't do well with greeting people, and giving quality customer service. They sometimes gossip or chit chat while you're sitting right next to them and don't acknowledge patients in the room. They could be friendlier and put patients first a little bit more. The wait time is also extremely ridiculous. I spent 2 hours waiting for a 15 minute visit. My mom spent 4 hours one time as well. Clear your DAY if you want to be seen.

From my preteen years until my mid-30's, my family had Dr. Monk as its primary health doctor. Some…read moreyears into my early 30's, Dr. Monk allowed Dr. Polak to also practice at his office. Fast forward about 2-3 years later, she failed to maintain proper care for my father that had a heart condition. On his end, he had done everything preventative for about 2 decades after finding out he had the heart problem, to maintain a healthy lifestyle. Due to her negligence, my dad's cardiologist notified us that dad's heart was no longer functioning well and he had a very short life left. In our discussion with him, he stated that Dr. Polak was a very poor doctor due to other experiences had with her work. A bit before all this happened, Dr. Polak had also recommended that my mom had heart assessments. My mom had never displayed any symptoms, so when she met with another cardiologist, that cardiologist, basically also had the same poor opinion of Dr. Polak. He didn't understand why my mom was referred to him or the assessments due to mom's great cardiac condition. BEWARE!!

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Polak Lucy, MD
Polak Lucy, MD - The cards they give you for appointments.

The cards they give you for appointments.

Polak Lucy, MD

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Scripps Coastal Medical Center Eastlake - Scripps Coastal Medical Center Eastlake

Scripps Coastal Medical Center Eastlake

3.0(73 reviews)
6.9 mi
Locally owned & operated
Certified professionals

I have Scripps insurance and my PCP is here. It's literally a 5 minute drive from my house…read more Usually when I'm here I'm due for an annual physical and when I do I see Dr Brunsting. He is such a great doctor - super nice and very thorough with the few concerns I did have. Because of him my physicals are quick and easy, which is very alleviating when I see doctors as a patient! I've also gone here once on a non-physical appointment. On that appointment I saw Dr. Tran. He addressed my concerns to my satisfaction and his prescriptions helped me get a lot better. The support staff from the check-in desk to the RNs and even the lab staff are super friendly. Whenever I go here they ensure that my visit is hassle-free. I also have good medical insurance so no surprise bills to come out of here. PS: My only concern is that Scripps doesn't have an urgent care location south of the 52. I know that as of my last visit they were promoting HealthExpress so at least there's an option there but it just sucks that I would have to drive the equivalent distance of going to work just to be seen.

***PLEASE READ ME***…read more After three years of having my children as patients, I cannot recommend Dr. Singh or the pediatrics office at Scripps Eastlake. Over the past year, three last-minute cancellations, repeated communication failures, and consistently long waits have led me to seek care elsewhere. First, appointment times have meant very little in our experience. We arrive 15 minutes early as requested, only to wait another 30 minutes to an hour past the scheduled appointment time before being seen. These delays mean more time away from work, more school missed, and additional childcare disruptions. The bigger issue is that appointments for my sons were canceled on three separate occasions the morning of the visit--sometimes approximately 30 minutes beforehand--without notification reaching me. The office said it called my wife's number. My wife is deployed in the military and cannot reliably receive and relay these messages. My number is on file as the primary contact, and I have repeatedly explained that they need to call me. I raised this with the front office and nursing staff after each incident, yet the same problem kept happening. I understood the first mistake. After the second cancellation, I filed a formal complaint and changed pediatricians for one of my sons. My other son still needed an appointment while I waited for availability elsewhere. What happened next was especially frustrating. When scheduling contacted me about an appointment, I specifically said I did not want another appointment with Dr. Singh because of the previous cancellations. I was considering an available appointment with another doctor that same day. The scheduling representative reassured me that Dr. Singh would see my son, or another provider would see him if she could not. Based on that assurance, I accepted the appointment. I took time off work, pulled my son out of school, and rearranged childcare. When I arrived, I learned the appointment had been canceled again that morning. The assurance that another provider would see him was not honored. I filed another formal complaint, as well as a complaint through my insurance provider. Over roughly three years, Dr. Singh personally saw my children only about twice; other doctors covered most of their visits. I understand that doctors have emergencies and personal circumstances. What I cannot accept is repeatedly leaving families without care or effective notice, especially after the communication problem has been explained and formally reported. Parents deserve reliable appointments, accurate contact information being used, and scheduling promises they can trust. If a physician cannot consistently see their patients, families deserve an honest explanation and help arranging care with someone who can. Based on my family's experience, I strongly encourage parents looking for a pediatrician in Eastlake--including military families using TRICARE--to consider another practice. This is my firsthand account, and I am sharing it so other families can make an informed decision.

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Scripps Coastal Medical Center Eastlake
Scripps Coastal Medical Center Eastlake
Scripps Coastal Medical Center Eastlake

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Eastlake Family Medical - Maria Oseguera, M.D., Board Certified Family Practice

Eastlake Family Medical

2.4(31 reviews)
7.1 mi

Considering our insurance doesn't cover annual check-ups, I called around a few clinics and…read morehospitals and found this place to be reasonably priced for an out-of-pocket visit, which included a pap. When I checked in, I was given 2 pages to fill out, and within about 7 minutes, I was called in. Anna was the medical assistant who took all my vitals and asked me some health history questions to complete my chart. Soon after, she lead me to another room to be seen by the Nurse Practitioner. Within a couple minutes the NP came in-- I thought wow, that was fast! The NP was really nice and did the whole exam, and even asked if I wanted to run some blood work to check cholesterol levels, etc. My entire appointment took less than an hour, and I felt my physical exam went pretty well. Now, I just need to schedule a separate appointment for my blood work.

Frustrated and Disappointed After Years of Loyalty…read more I've been going to this clinic for years, and the quality of care has seriously declined. This is now the second time they've failed to submit my prescription--something that directly affects my health. Meanwhile, they're quick to take your copay and will cancel your appointment without hesitation if your insurance isn't perfectly in order. They'll call you to schedule a follow-up after bloodwork, but while still on the phone, they're checking your insurance coverage--like your care is secondary to your billing status. It's clear that money comes first. Worse, I've only seen my assigned doctor twice in all these years. Every visit is with a nurse practitioner--often still in training. There's no continuity, no personal connection, and certainly no accountability. I will absolutely change providers and will actively warn others about this clinic. I also plan to report this experience to my insurance provider. This place no longer deserves anyone's time or money.

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Eastlake Family Medical - Edward Schumaker, D.O., Board Certified Family Practice Physician

Edward Schumaker, D.O., Board Certified Family Practice Physician

Eastlake Family Medical - Eastlake Family Medical- Medical Care for all Ages

Eastlake Family Medical- Medical Care for all Ages

Eastlake Family Medical - Call our clinic and speak to our friendly staff about an appointment

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Call our clinic and speak to our friendly staff about an appointment

SBPMG - South Bay Primary Medical Group

SBPMG - South Bay Primary Medical Group

2.8(19 reviews)
3.3 mi

I am writing this review at the request of my elderly mother who is a patient of Dr. Leticia…read morePolanco. My 80 something year old mom is completely overjoyed with the care she is experiencing at South Bay Primary Medical Group. Mom has been in and out of the hospital recently for various reasons. Both her and I have been very impressed by the concern and availability of Dr. Polanco. Key points that my mom wanted me to mention were: Outstanding communication: Everything regarding her health is always clearly explained. Compassion: A true sense of sincere caring has been always been demonstrated. Availability: Dr. Polanco is easy to contact by phone. It is never difficult to schedule appointments. I personally witnessed her wonderful bedside manner while visiting mom's hospital room. My mother has been depressed and discouraged. Dr. Polanco was actually able to lift her spirits. Very encouraging. I also need to mention Dr. Trace Polanco, who is the primary care physician of my autistic brother. Dr. Trace is able to effectively deal with administering medical care to a challenged individual. A great amount of trust has been established, and I thank him for that. In closing, I would highly recommend SBPMG. If I were not in the Kaiser system, I would be seeking care with them.

I have been a patient in this practice for almost 4 years now. The doctors are okay however the…read moreinefficient staff here made me switch practitioners due to their incompetency. Dr. Polanco had ordered me a chest x-ray and upon taking the time off to do the chest x-ray, they had failed to send it to the imaging center not once but TWICE within a span of 2 weeks! Their excuse is that they don't have the correct fax number to the imaging place. Like seriously?! After that hoopla, I've been contacted to appear in person for an appointment by my doctor and upon reaching the office, they informed me that it was scheduled for the following week. All those time off work been wasted for nothing and yet i'm still not getting any better. I will not be coming back to this place again. DO NOT RECOMMEND AT ALL. I'd give this place negative stars if i could.

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SBPMG - South Bay Primary Medical Group - Mom and Brother

Mom and Brother

SBPMG - South Bay Primary Medical Group - Great office space! I'm so happy they got set up so quickly.  Dr. Polanco is the very best for me.

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Great office space! I'm so happy they got set up so quickly. Dr. Polanco is the very best for me.

Bahia Family Medical Group

Bahia Family Medical Group

3.0(6 reviews)
0.9 mi

We have been very happy with the knowledge, care and professionalism of Dr. Efrain Valladolid. We…read moreare new patients ourselves (me and my husband) but he took great care of my inlaws for many years and he was terrific and very compassionate. When my husband needed to change Dr.s because of a change in medical insurance, we knew Dr. V was a good fit for us. We have not been disappointed and are very pleased with the care and the attention with our health concerns knowing that Dr. V is there to give us his recommendations. Bahia Family Medical Group is (based on our experience) caring, efficient and a professional medical group. We know that we are going to be patients of Dr. V for many years to come. God willing. Thanks Dr. V! We know that we are in good hands with you! m~ & M

Don't come here. This place is unprofessional. I called to make an appointment and a female by the…read morename of Pricilla answered very rudely. She said she was busy to call back later.I asked to speak with the manager and she's told me the manager is not there she comes in late and leaves early. Who hires these people? I walked in the office to speak with the doctor or manager and as I walked in it's cooler outside than at this place. it's 85 degrees outside Pricilla said the manager and the doctor are cheap they don't like to pay for the AC. That just tells you who the doctor hires. I don't think I will bring my son to this doctor. Seems like this doctor is ignoring what's going on at his place of business. He needs to hire friendly staff and a better manager.

Janelle Pieros, DO - familydr - Updated October 2026

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