I've seen Dr Sonander for many years. He is a smart compassionate family physician with an 'old school' manner that makes him positively unique and caring in a medical world full of corporate influence. read more

Outstanding Doctor Who has been my physician for 20 years. I am always willing to wait for him because he takes his time listens carefully and explains everything very clearly. I know he treats all patients the same so he sometimes runs late, but I don't mind. He is very smart and comes up with very interesting and appropriate options for treatment and analysis. I highly recommend him. His staff too are excellent and are always willing to try to squeeze patients in if it seems to be an urgent situation. They are friendly and welcoming and very efficient. read more

I have never been to Dr. Sonander's office but with everything that I Have read and having spent the last 25 yrs in pcp practice(5yrs) and 20 yrs in cardiolology with Dr. Hunter, I have learned alot. Trade offs are often nececssary. Waiting to see the doctor and having a good nurse/partner are well worth the wait. You get return calls with as many answers to your questions as possible. You also get personal care for your family members as well as develope a relationship with that person. The bottom line is that if they office can help, they will. You will will quickly learn who to reach out to. Do not dismiss the physician due to a wait to see him. See if the wait is worth it. Medicine is not like it used to be so we need to except this. Except the changes and consider the changes. Are they really worth it? read more

After my insurance wouldnt cover the full amount of a doctors visit i was dismissed entirely from his practice with just a letter and without any arrangement to make payments for a 238 dollar bill for one checkup my daughter and i had and was told not to contact the office ever again. Im a single mom with a child with a disability!This is the worst doctors office ive ever been too. Very unprofessional with my daughter. Could also not get her shots for school on time because the office ran out of vaccines????? read more

Dr. Sonander is an excellent doctor, who listens, and seems able to fix even what specialists are unable to. He works with Nurse Practitioner Terri Spentz, who is also thorough and equally dedicated to her patients. The support staff are very kind and attentive. I'm a big fan of the entire office. Oh, and yes you might have a bit of a wait at times, because Dr. Sonander and Nurse Terri take their time and listen to the person who is in front of them, who they are examining; you'll appreciate that when it's your turn. read more

I have never written a yelp review but I will never ever return to this practice not because of the doctor himself but because of the way that his staff specifically front desk Lisa is completely demeaning and unhelpful and his billing staff sent me to collections for $40. I have never had this happen and was never sent a letter stating i owed them anything. as they did collect a copay at all my visits. because of the $40 to collections they dropped me as a patient. I find this completely unprofessional and almost inhumane for this to happen in the healthcare field. these people should not be working in healthcare, it's quite despicable that multiple people have mentioned this in reviews and she still works there. read more

Worst experience ever as a doctor. No one ever answers the phone or gets back to you in a prompt time. Even their billing department is the worst!! I would never recommend this office to anybody horrible place read more

I've been going to this office since Dr Glodowski partnered w Dr Sonander. I was lucky to get Dr Sonander after Glodowski left, and I love the nurse practitioner, Terri Spentz. Yes you do tend to wait at this office. I find it's bc they do a very thorough job. Front desk has always been very supportive. I worked w Dr Sonander at the hospital before my disability and I know he's a very knowledgeable and helpful MD. Unless u have been in the office the past 3 years, they probably aren't taking new patients but one never knows. read more

I was a patient there for 8 years until a couple of weeks ago when out of NO where is released me as a patient and told me to not contact his office, or the answering service, or the contracted billing agency. I did nothing wrong except ended up being in two car accidents and umpire softball; so over the last 4 years I have had a lot of appointments. So, maybe the billing people were getting tired of doing their job. When Dr Glodowski left last August I noticed my wait time went from 5 - 10 minutes to having to wait an hour (60 min) just to see the doctor. I was considering changing offices but needed to finish my process with my second motor vehicle accident first but that didn't happen. The front staff is friendly at times, watch out for those billing people though, I love the nurses & the nurse practioner, and I was getting adjusted to Dr Sonander's personality. read more

I would not recommend anybody to see this doctor. He is always over booked, and does not care about his patients. He is also not willing to work with other doctors to get you healthy. Does not listen to what you are saying, went in for a neck issue and came out in a wrist brace on. If you like spending over an hour waiting for a doctor to see you and then spend no time actually listening to what you need, then this doctor is for you. read more

We have been patients of Dr. Sonander for many years and have referred several of our family and friends to his office. He has always been very sensitive and compassionate to our needs. He is very knowelgable with medical conditions and has helped us through some very difficult problems. He has a wonderful staff and Nurse Practitioner. We even found out that he will make house calls to his patients that are homebound. Personally, I have experienced and understand that there can be delays in waiting to be seen but it is a medical office and emergency's do happen. Dr. Sonander has always been considerate and will apolgize for any delay. He has told me that he would much rather take care of his own patients then send them to the emergancy room. And I agree. I would much rather be seen by my own physcian and I am sensitive enough to allow other patients the same treatment. Regarding hospial visit delays - maybe it was during the week when the doctor had a full schedule from 8 to 5 and couldn't get there til after he was done with a full days of work. (wonder if he even had dinner yet?) People tend to forget this when they are having a medical emergency. With paying cash - My adult children have paid cash to be seen in the past so I find it interesting that there is such a comment from one of the reviews. I assume that someone may have difficulty with any doctor office with a non emergency if they are past due and refuse to pay. Physcians need to get paid just like everyone else. Be your own advocate and call his office. His staff is courteous and professional and I can always get an appointment when needed. read more

I have nothing great to say about this doctor or his staff. His office staff are very unfriendly and not very helpful and when my husband was in the hospital he waited around for hours and hours for the doctor to even show up. Even the nurses at the hospital were irritated. read more

Dr Sonander was my Dr for about 5 years and his administrative staff would rank as the worst I have ever had to deal with. On several occasions lisa has forgotten to give messages to the Dr and his nurse practitioner. One of these occasions had to do with severe stomach pain my wife was having. My wife called about getting an appointment or stronger ant-acid meds and she said "ok Ill have the Dr call you right back". after 24 hours had passed I called myself and when I asked her what happenned to them calling back her response was the same as every time... "oops I totally forgot". I had to yell at her to get her to remember to tell the damn Dr. Today I learned that they wont refill a perscription for diabetes meds (that I requested last week) because we have an outstanding balance due (very small balance). I never received any kind of letter or call and now Im out of my meds but oh well... its only my life right? Dr Sonander and his Nurse Practitioner Terry are very nice and compassionate as well are the nurses there. Its too bad that it all comes down to being denied medical services because of money, not to mention an absent minded receptionist. p.s. I dont have insurance but I make $52000 annually so I could have paid any balance had I known. read more

I was a patient of Dr. Glodowski's for about 25 years and was very sad when he left to go to a much better practice on the east coast. I was given the option to stay and see Dr. Solander instead which seemed the easiest. I saw him one time after waiting over an hour, something that never happened with Dr. Glodowski. After that every time I scheduled to see him my appointment was canceled, I was then told it would be easier if I saw the nurse practitioner instead, so I started seeing her. I called one day to ask a question about a new medicine---I was told by Lisa (in a very terse tone) that no one would talk to me because there was a problem with my account. The billing office did not bill for one of these visits for 88 days---then there was confusion with my insurance and the billing agency was told that I was suspended from my insurance and to bill me directly. I called the billing office to find out what was going on---the woman started yelling at me that I didn't have insurance and had to pay the full bill. I told her I did have insurance, that there was a mistake and she should talk to my insurance company, she yelled at me even louder (actually over me yelling back) and told me to pay my bill! I called my insurance company and they called the billing agency and told them they had to resubmit the claim and that I had already paid my copayment! Instead I got a letter dismissing my entire family from his practice and told not to contact the office, staff, answering service or billing agency! I hope Dr. Glodowski hears about what has happened to some of his patients, being dismissed from care, I'm so glad that I will never be going back to that horrible and rude office. Not the same since Dr. Glodowski left!!!! read more

I got a bill for an office visit which was 215.00 just to get my blood pressure checked. My appointment was for 11:00 but got there 15 minutes early. Didn't get out of there till 12:35. Would like to know why they charge so much just to get your blood pressure checked and to get a refill. We should be charging them for the time we wait. More patients should start doing that. If he is running late they never call to let you know but if we are late we pay for it by waiting longer. The front desk needs to book patients for a half hour visit. That would cut down on their patients but at last you won't have to wait an hour in a half. When does a doctor start charging just to give a shot? Almost fell over when I got a bill from them a couple of years ago. Charge me for the shot then charged just to give it to me. Though that was part of the service. Pretty soon they will charge just to sit in their office waiting o be seen. read more