Dr. Jennifer Lee is a fantastic physician and human-being. She is extremely skilled. She always…read moretakes the time to see that your issues are fully addressed. She is an excellent M.D. and I feel blessed to be in her care. I also appreciate the people who answer the phones. Today I would like to acknowledge Alyssa who was most helpful and very thoughtful!

Dr. Lee is super great!…read more She's a wonderful, empathic doctor who knows all the routine stuff 110% and isn't afraid to do a bit of research if she encounters something uncommon. She's respectful, and no-nonsense about what her patient needs to do to get better, but she's also got a great sense of humor. She's willing to work with you to find the treatment that meets your needs. The back-office staff is very friendly and competent. Although we are adults, I think she'd be fantastic with kids, too. I wouldn't hesitate to bring my (hypothetical) child to see Dr. Lee. Five stars well earned!

My sister applied for the caregiver position. She was discriminated and humiliated by the staff…read morebecause she didn't speak English fluently as she knew that the staff that she was talking to can speak the same language. She knows how to "SPEAK ENGLISH" and has been working with the elderly without any problems communicating. At-home caregiver staff even asked her to rate her English from 1-10. This is disrespectful. The staff assumed that my sister could not speak english basing on her accent. After the phone interview, my sister felt down and discourage because of this. Please don't apply to this agency. There's a lot of agencies who are respectful, and knowledgeable to help applicants, and clients. So unprofessional and bias. #racist #discrimination.

I have used At Home Caregivers for nearly a year to provide daily care for my aunt who has…read moredementia. There were stumbles in the first few months, however, their senior management made sure all the issues were corrected. Since then there have been times when staff has had to be replaced either due to my aunt becoming moody with them or the caregivers situations changed - the management made it a priority to get suitable replacement staff quickly. They not only filled the openings quickly they filled it with the RIGHT person, not just a body to fill a slot.

Really professional. Since I joined Kaiser, sadly I don't use this dentist anymore because he is…read morenot on my insurance plan. I use another Dentist that I frankly don't trust like I do Dr. Chera. If I am ever asked, I always recommend Dr. Alin Chera. Simply the best.

Unfortunately I would not recommend this dentist anymore…read more I have been going to this dentist for around 20 years. This place has gone down hill the last few years... The wait to get seen can be up to 6 months. This was the case when I had to reschedule. I guess they were low on staff or punishing me. I don't know if it is because the dentist doesn't pay his staff enough or or what. But darn near every time my wife and I are in, he has new staff. A revolving door of new staff never seems to be a good sign. As for Dr. Chera he is a friendly but not overly friendly person. He definitely has the feeling of being in a rush when he comes in the room. He is very knowledgeable and try's to connect your whole health with your teeth. Very minimal contact with the dentist, on checkups he pokes his head in and looks at the x-rays pokes around in your mouth real quick gives a few notes and is OUT! For the last 5-6 years he must be partially retired because he is rarely in the office to look at your teeth or X-rays. When he was in his old office before he bought his current location it felt like he was trying to make a name for himself and went the extra mile. He would go out of his way to stop in and say hi and chop up a little conversation. He was ALWAYS in the office. He didn't exude the feeling of being in a rush. The funniest part of him acting all rushed is sometimes his personal office door is open and he's just kicking back in his office. In a rush to get back to your solitaire game or something? He isn't overly pushy about filling cavities that don't need, but his staff are not so much. Example the Dr. Says we need to keep an eye on a couple teeth and I'm like ok, he says it's no rush like you need a filling now. The staff asks if I would like a quote, I was like sure may as well see what I'm getting into since insurance is a joke these days and doesn't cover the whole job!!! The front desk gives me a quote and then calls like every 2 months asking if I want to schedule the filling. Sheesh the dentist just said we want to keep an eye on it not that I needed it done. Then I get a notice that they are dropping our delta dental insurance because they don't pay enough... sheesh I already have to pay the difference what else do they want! My wife calls them up just to be courteous and let them know that we will not need our dental appointments in the future. The lady asks why and then says we aren't dumping your insurance for another month, do you want to schedule those fillings before we don't accept your insurance... Hell no! We have been loyal patients for a huge portion of your working career and we are kicked to the curb?! You are still trying to push one last squeeze of our money before we go... Sorry the relationship is over. You aren't the nice family dentist that I reffered so many patients to. You are just resting on the existing clients and doing the bare minimum to keep the money rolling in. It's a shame this place was great for 15 years!

Fear of dentistry be gone!!!!! Thank you thank you to Dr Henley and his staff for renewing my faith…read morein dentistry! Honest, friendly, approachable, reasonable, fair, and just an overall amazing human are the best ways I can describe Dr Henley. My 14 year old son had such a horrible dental experience that he literally hit our last dentist during a numbing procedure. After one visit with Dr Henley, he actually became fearless of the dentist! I, myself, have had a lot of dental work done. They have been so flexible with my work schedule. The staff made me feel right at home. Once paralyzed with fear, now I sleep through most procedures! My daughter will come down on her breaks from college in Sacramento to squeeze in her cleanings and treatments. The staff always accommodates her schedule. For a top notch dental experience, shop no further. Dr Henley is where you want to go!

ive known dr. henly for 43 yrs. he is the best! ive lived everywhere in the usa! and when i go to a…read moredentist elsewhere, they always tell me whoever my reg. dentist is does "beautiful work:! ive had my work from henley still going and good still, after 40 yrs. truth! he"s thee best!!!

I have been going to Dr. Malkemus for about 9 years, or so. I chose him, after moving back into…read morethe area, because my previous dentist office did not offer conscious sedation and he was also planning to retire. I have always had issues with my teeth, and for that reason a dentist is lucky to have me- I've had to shell out a lot of money. On that score, I did initially compare Dr. Malkemus with a couple of other dentists in the area, price wise. He was neither the least or most expensive. More importantly, the extensive work that I needed was performed with care and to my satisfaction. It is all holding up perfectly. This includes repair/replace broken caps and repair of sunken old metal fillings, a root canal, preparation and aftercare for 3 implants required (no permanent teeth after loss of primary teeth). I was steered clear of having the fourth one done since the primary tooth is holding strong and problem free. I actually credit Laura, the dental hygienist with my (still new to me) continued and current dental health. She did everything she could think of (rinses, flosses, dental irrigating device, etc.) to get me up to snuff with at-home care. For cleanings, we used various methods to make me comfortable (to say that I was scared is an understatement): sedative, numbing agents, plastic planer... These days, I need none of that. It's been a long road, but I'm finally the person who leaves a routine cleaning and check up with a good report for a good 6 years + now. Because of this, I hardly ever see Dr. Malkemus anymore, and it's very brief when I do. This office, and everyone in it, has truly been good to me. They are kind, concerned, helpful and respectful and they never give up on me, even though they have to attempt to contact me time and again to come in for my checkup and cleaning twice a year. Old habits and fears die hard!

The personnel in this office do not use masks, even as we are currently in another covid surge…read more Alameda County is re-imposing a mask mandate, and these "health experts" refuse to follow best practices for public health. If you are concerned about covid, you should go to a different dentist. They also do not require patients to wear masks. Avoid!

From my first call, to a hospital visit the very next day and throughout home hospice Ili and her…read moreteam were terrific. Caring, sensitive, well-trained, experienced and helpful - incredibly helpful. And Waji Sitokeni who was our home health aide was terrific. Her professionalism, dedication and hard work made my wife's last few weeks more comfortable and helped my daughter and myself get through the toughest time of our lives. I cannot thank Ili and WaJi enough.

MaiFiji Home Care LLC…read more The caregivers assigned to my husband's 24-hour care in March 2020 were very good. They were caring and efficient and seemed to be well trained. That being said, I have no issue with the care he received. My issue is with the lack of transparency with how the fees are collected. The quote they gave me the day before my husband was to be discharged from the hospital, was that my charge would be $20 per hour. I was also told they do not take credit cards, so I was ready with a check for the first week in advance ($3360). The first I saw of their "Client Agreement" was the day of discharge minutes before my husband was ready to leave the hospital. The transport ambulance EMTs were there, ready to move him. I was given the Client Agreement to sign, and was told that I was also to pay an extra $3360 for a "Placement Fee which is a one time fee charged for every new client and is equivalent to one week of the Caregivers pay and paid once we place the Caregiver on the case." At no time in the days previous was I informed of this extra charge. Had I known beforehand, I might have gone with a different service whose rates were slightly higher, but included all charges. The person who handled all of this, Elena (Helen), was my contact with the administration, and the person who gave me the quote and subsequently, the Client Agreement, and collected my check in the amount of $6720. A few days later I called to ask her why the "fee" was not discussed prior to the presentation of the Agreement. She actually yelled at me asking why I was "kicking up a fuss" and continued to tell me I should "talk to Ili about your 'judgements'." She repeated this in an email she sent the next day apologizing for being "rude and yelling". This was not very professional, nor was it something I appreciated with my husband very ill and in Hospice care. After my husband's passing 3 1/2 weeks later, I was told my invoices would not be submitted to the insurance company until I paid the last 1/2 week owing. It was a very stressful time, but I hand delivered the check to her to facilitate the timely submission of the claim.

It has been over a month since my emergency visit to Dr. Toms office. It took me this long to…read morerecover from the incident and it was more than traumatic. Never having a tooth problem and not knowing what was happening; when the pain started I was confused and it was like nothing I've ever experienced. Bone crushing pain in my jaw that I understand is like or worse than childbirth, I give homage to all of the people who have gone thru this type of pain, no one really knows that this is the worse pain possible. Confused, I had two emergency room visits and was trying to figure out how to get to a dentist? It turns out my dentist scheduled me for an appt for a week out. When I arrived to him, he insulted me and kicked me out of the office for being in pain and limiting his access to my mouth (please read my review of him). And he referred me to an oral surgeon whom I immediately called; they saw me right then. For some reason they scheduled a surgery for another date, I think that doctor was actually trying to save the tooth in mention, seeing I could not open my mouth no one actually saw the tooth, so in this pain I waited yet again. By the time for the actual surgery I had been in this pain that had caused shock for about 10 days; violently shaking, no food, only pain pills and Ice...anything to help with the pain. I went to her office in Healdsburg. When I got there she realized that she would not be able to make me numb enough to do the job, so she called Dr. Toms office and they even drove me over which was close. I did have to wait for a while because the doctor was in the middle of working on a client, totally understandable and he and his staff stayed there after hours for me. At this time I do have to say that the Doctor that works with Dr. Tom saw me first and asked me if I had had anything to eat, in order to put me under general sedation, and I said that I had had some water in the morning and it was after 2ish. He said he didn't want to do it because he thought I would die, and then when I was crying in pain, he actually asked me if I wanted to die then! Turns out he had an appointment. Dr. Tom couldn't have been nicer, he is a big bear of a man and his personality is as large, in my opinion I felt safety because he was totally in control, and his staff has the humanity that I have not seen on this planet since the 70s. These folks saved my life! Their sense of urgency and compassion is stellar and the service didn't stop there. He insisted on seeing me numerous times after, in the healing process to make sure I was "out of the woods." The last time I went there for my final check up, I was overcome by gratefulness for the sincere humanity of this remarkable group of people. I will always be indebted to you because this was to date the worst event of my life. Thank you from the bottom of my heart!

Dr. Tom extracted two of my teeth and did a bone graft in April, and the final result was very…read moregood. However, the office didn't give me much information at all about what the recovery would look like. When a problem arose post-surgery, Dr. Tom saw me right away. During the appointment, though, he was unkind and unprofessional. We spent only a few minutes together, and he seemed angry throughout. I pointed out that he was yelling at me, but he didn't change his manner. I asked a few questions and he barked his response at me each time. The door was open and my husband was able to hear much of the exchange and his impression was that Dr. Tom seemed impatient and unsympathetic. Dr. Tom went as far as to say that he only cared about whether my husband made his doctor's appointment in Santa Rosa, (which we'd scheduled around) and didn't care about me. I can't imagine Dr. Tom would treat a male patient this way. Please choose another provider if you want to be treated with respect.

Best dental office in Sonoma county. They fit me in for emergency appointments TWICE and were…read moreincredibly polite about it. Don't waste your time or your money anywhere else. Both Drs. Reyda and Romero really care about their patients. They care about your overall health, not just $.

BEWARE! This place is a scam! The office lady Lyn is trying to bill my husband because she…read moreapparently received the wrong information from delta dental PPO. Lyn the office manager, (short for she never went to college and sits on her booty all day) is so behind in the times that she does not use internet to get her patients information. She mailed us a letter stating that she spoke to Delta Dental over the phone regarding my husbands benefits and they gave her the wrong information. How about getting an email or a fax of something in writing so you can see the benefits? But no, this lady depends on good old fashioned word of mouth. So now since they are stuck with an outstanding balance we have to pay for it. However how come they didn't let us know when we were waiting two hours listening to Dr. Romero chat away on the phone about his ski weekend get a way. Lyn called me today and I told her we were not going to pay. Let her move forward with this and I will take her and Dr. Romero to court. Did I mention that my family is a bunch of nasty successful lawyers, and they are good friends with plenty of UCSF dentist who are so much better than these phonies? Oh and by the way, one of the hygienist must smoke because her hands through her gloves smelled of cigarettes and it was so nasty. I feel sorry for the young dentist who works there because he is going to be forever associated with this office and the scams they pull on patients. Also I tried to get me xrays sent to a new dentist and they would not release the xrays. What a joke!