I happened to find this service on Chino Hills Connection. I was very surprised how quickly the owner responded to me when I inquired about service. He was very professional and fit me in there schedule within the week. The crew he sent was efficient and did a little more than requested. My house smelled clean! I was very happy and have been utilizing this service for 2 months now. Give Jamie's cleaning service a call! read more

I highly recommend Jamies Cleaning Service. They are very thorough and quick! So far, I have had two different crews come to clean and both were excellent. Todd does his best to schedule around my needs. If you want good, dependable cleaning, this is the one to choose. I love how they put their little finishing touches on the towels, tissues, toilet paper, etc! My house is clean from top to bottom and smells so fresh! A very good value for the great work they do. read more

Jamie House Cleaning is the best in Chino Hills! I've been with them for over 20 years, and I absolutely love my ladies--they are trustworthy, hardworking, and always do an amazing job. Todd, the owner, is fantastic and truly cares about his clients. I highly recommend them! read more

I was incredibly impressed with the exceptional service provided by them. Katia and Celene came to my house to clean the carpet and floor, on very short notice. Their dedication truly stood out. Todd, the owner, demonstrated remarkable understanding and empathy, going above and beyond to ensure my needs were met. The entire experience was outstanding and I will definitely recommend this company to others. read more

As previously stated by reviewer Bam M. (5/2019) make sure you receive a FIRM QUOTE from Todd. His strategy seems to be to hedge on the telephone quote, then after the crew (Jackie & Raquel) completes the work, Todd tells them to tell me something outrageous. For me, the final price was $60 more than "quoted" (Quote $164, Final $224). No good reason to do this to customers. It's wrong and I do not recommend them. read more

I have used Jamie's Cleaning Service for over 10 years. I highly recommend them. Always on time, great service and the ladies are very nice and do a great job. read more

I have had the service for more than 20 years. After Covid, however the service changed not the same ladies and they were wonderful! My ladies did a bang up job! Then Todd sent me different girls and they were ok, but then he sent them late, not to my liking. We had a conversation and couldn't come to an agreement, so we stopped the service because he couldn't send me the workers I wanted and the time after all the years they cleaned my house! No loyalty for customers who are old and probably pay less than the newer clients. Anyway just wanted to vent, It was good while it lasted. read more

This home cleaning service is by far, superior 2 any other we've had in the past:) Truly trustworthy,reliable, professional & thorough !! We would refer them 2 any person that wishes 2 have their home or apartment treated with such great care read more

It took JCS MAINTENANCE 10days and this is after several messages and phone call, to finally give me a lame excuse of not being avail. Todd u Truly do not have concept of customer service.... Thank goodness worked with a five star service org and got services needed in time . JCS (Todd), teach out to Miraculous cleaning services 5 Star .org on how to treat your customers !! read more

I only used this company because my MIL said it was rated really well on Angie's list. I wanted the Move In and Move Out service. The people who lived in my condo before me had kids, dogs, a bird, and obviously didn't clean much. We were told the cleaning crew would do floors, bathrooms, bedrooms, kitchen, etc. They would not do full walls but would spot clean the walls and ceilings. Keep in mind there was literally NO furniture in the condo, it was just cleaning, not cleaning around furniture or cleaning the furniture itself. Flooring is all laminate and tile, no carpet. Bathrooms-good. Mirrors were good. Bedrooms-ok. They DID dust the ceiling fans. They did a quick wipe of the disgusting blinds. Blinds were still dusty. Did not spot clean walls or ceilings. Living room/dining room- ok. They did dust the ceiling fans. They did a quick wipe of the disgusting blinds. Blinds were still dusty. Did not spot clean walls or ceilings. Kitchen- Bad. One lady spent 2 hours on the kitchen, I really don't know what she did other than wiped the counters down. I still had to put in a few hours of scrubbing to get nastiness out of the tile grout on the counter tops. She did dust the kitchen and clean out the cupboards. Windows-good. I still put in hours of work in the kitchen, spot cleaning the walls, spot cleaning the ceilings, cleaning the all baseboards, and then re-sweeping the floors once all the dust was off the walls and ceilings. I told them when they arrived, the biggest things were the kitchen, all the cupboards, bathrooms and floors. 2 hours, 3 workers. I really don't know what they were doing for all that time with amount of things I still needed to clean. None spoke English well. When I asked how much I owed them, one lady had to go get an amount. I was exactly what I was quoted but it seemed odd that she wanted payment but couldn't give me an amount, it had to be written down. No hiring them again. Period. Waste of money. read more

Let me first start by saying I'm surprised to see any negative reviews at all for this company. I have used Jamie's for over 20 years and have trusted them to clean all of my homes. Not only is my crew beyond exceptional to true care of my home but will always resolve any concerns or problem areas I might point out. Cleaning homes and all the details can be tricky and there is plenty of room for error or oversight. To me it is how this is resolved and the ownership that matters most. Todd & his crew are always there to resolve and go above & beyond. Todd's communication & responsiveness is at the highest customer service level. I am appreciative & grateful to have a working relationship with Todd and my wonderful crew of ladies. Thank you! read more

Love them. Highly recommended.. Reasonably and awesome service.. Always on time.. Payments via PayPal... Very accommodating...

I have lived in Diamond Bar for 33 years. I have used Jamie's Cleaning Service for at least 15 of those years! During that time, I have blessed to have the same experienced dedicated crew of experienced talented, thoughtful, through, ladies take care of my home with exceptional dedication! The Owner of the Business, Todd, is professional, easy to work with, very pleasant and has treated me very respectfully. His attention to the need to adapt to the restrictions of the COVID Crisis has been exceptional! His pricing is very reasonable. Todd's response to scheduling adjustments is remarkable! If you are looking for someone to take care of your home safely, like you would, look no further! read more

I like my cleaning service. Two ladies come. They are friendly and polite. They work and work. They know how to clean. I have used other services, so I know if they clean well or not. I am sensitive with chemicals. So I provided some of the cleaning agent. Some natural cleaners do not clean well enough. Then, the ladies would tell me it is better with other cleaner. So I let them use some harsh cleaning agent with chemicals. But over all, I am happy with their service. After they clean, the house looks clean. I enjoy their service. Very once in a while they come late. But that is the nature of their business I guess, since they have other customers. The owner of the business is very understanding and helpful. I am getting good help from them with my house work. I recommend this service. It has been good last few months with them. I have no complain. read more

Make sure you get a legit quote before using their service. Was originally told 105-140 and after I already paid he came back to me that I had a balance of 140. Only reason I agreed to do the cleaning in the first place was because it was affordable but I ended up getting screwed in the end. Sad that I had to tell my co-worker who raved so highly of their service the news and he is very disappointed as well. Just from the beginning I thought it was awesome and was already giving friends the companies phone number, that changed immediately today. Overall the ladies did a good job, not worth 245 though. read more

I became a client of Jamie's after my favorite house cleaner moved to Colorado. After 5 - 6 years with Jamie's, my pricing was going to increase. I have never been completely happy with Jamie's so I decided that I should look around. I felt my loyalty and referrals would be enough to keep my price the same. After receiving 3 quotes at the same price I was originally paying, I decided to cut my ties with Jamie's. Today after 2 cleanings with my new service, I am happy I did. My house sparkles when I walk in. My floor looks fantastic. Many times I questioned if my floors were being mopped. While Jamie's does an o.k. job, I am happy I made the switch to a new company. read more

I Used Jamie's cleaning service every week for about 6 months. I loved the ladies who came, however Todd the boss whom I never met, bullied the woman to finish my house in an hour and a half. Impossible to do. I needed at least 4 hours a week and would happy to pay whatever Todd charged. Todd is a slave driver. I paid him $93. An hour, I always tipped the ladies well, but Todd refused to let the ladies stay as long as it took to clean my house. Some things never got done and it was upsetting to me. I kept the ladies coming every week, thinking this week it will be better, but it never got better, and I had to let them go. None of the employees are legal citizens, and Todd did not give his employees any benefits. Don't hire JAMIE 's house cleaning, you don't get what you pay for. read more

Was helpful, accommodating, and reliable. Provided good rate and was clear and upfront on expectations. Overall great communication and got the job done! Have used their service twice! read more

Hard for me to believe anything bad about this cleaning service! The owner, Todd, is such a sweetheart on the phone--goes out of his way to accommodate my requests--& even cancellation, once, when he had to re-arrange his crews/no big deal he said. His crew are lovely, very hard-working & my house shines once they leave, tho not for too long cause of messy family, but it's worth it, for sure! I've had other cleaning services before, & none were as easy to work with, cooperative, & very reasonable price for quality of work. Highly recommend. read more

Fast , friendly , on time , dependable , trust worthy and thorough. Todd , who co-ownes and manages the office is the best in getting ladies out to your space to clean who are definitely proffessionals. read more

I have been using this cleaning service for over 20 years!! Todd always does his best to accommodate my schedule...absolute best! The cleaning crews are always professional & efficient. And the best part for me is that a crew of 3 or 4 persons can have my place completely clean in 2 hours. read more

The employees at jamies came to my home and did a fantastic job,cleaning my home. I knew they were good not the job was excellent. Seemed like no one was there no residue. Just nice clean floors and Windows bathroom spotless kitchen spotless. Very great work. read more

I have been with Jaimes cleaning for 10 + years. My in laws recommended them and they have had them for 20+ years. I have then recommended them to my cousin who is still with them. Todd the owner is really easy to work with and communicates with me with scheduling times. I love how they thoroughly clean my house that includes my oven and even places I don't look at on a regular basis (top of my refrigerator). Staff is also friendly. If there is an issue (which is rare) I know I can just call Todd and he will always take care of it. read more

A+ Todd was a pleasure to work with. I'm a very particular person and his cleaning crew went above and beyond. My home was spotless after the cleaning crew did their magic.They were timely and their pricing was competitive. I have used them for the past 3 years and I have referred them to my family and friends that also are very pleased. read more

The wonderful women that care for my home leave it very clean and tidy. I enter my home feeling as if I'm staying in a hotel and my rooms are ready, which is a luxury. read more

I used this cleaning service for about 6 months, as a result of the company coming every month I had a standing appointment every month for this company's services. However, the 3rd time the cleaners were scheduled to clean my house they never came, I waited and waited and heard nothing from them. A few days passed and I called the owner and he profusely apologized for the mix up. I made light of the situation and the cleaners again started coming on a monthly basis and then one day I had another appointment scheduled and they never came. i again called the owner and again he apologized stating that he did to know that we wanted to continue to have the cleaners come every month. He then stated that since we had an "understanding" he would never miss an appointment again. So the cleaners started coming again on a standard basis and then last September they missed their scheduled cleaning. This was the third and last time that I wanted to deal with this...I never called the owner and he never called me to reschedule or to see what happened, no follow-up, absolutely nothing...needless to say I am very disappointed with this horrible company and am sorry that I gave so many chances to a company that obviously wasn't very concerned about proper customer service or trying to keep me as a customer. I will never use this cleaning service again even if someone paid me to use them. read more

jaimies cleaning does the most thorough job the girls r the best todd is very punctual and effissient and they r very fair in pricing for the exelent work they do read more