I went willis music store for looking to replace my heavy bass amp for a lighter one with good…read morequality sound for me being a former funk bass player. I with Gino absolutely great. I on stay on using them from now on.

Getting a guitar restrung on the spot and drooling over their guitars lol. Great shop, something…read morefor all budgets

I took two new guitars in for a professional "set up" and I couldn't be more pleased. The work was…read moreimpeccable and the service outstanding. Highly recommended!

Chris is a master. The shop has a fairly quick turnaround and competitive prices. Highly recommend!read more

Slow service, which I wouldn't mind had the work done been quality and it is not! I took my Tele in…read moreto get upgraded locking tuners, owner said a few days. I called 3 days later, they said a few more days (the tuners holes already existed but needed to be enlarged and small tuner peg holes needed to be added). Ended up being 2 weeks! On pickup day, there was clamp marks/Indentations on the body that caused damage. The owner said he'd fix it but it will take another week. I can only hope the finish looks the same as I when I brought it in undamaged. If he was to busy to do a job in a timely manner then don't take the customers guitar for 3 or more weeks. I'll update next week and revise my review, I just want my guitar back.

I'd try one of the other Cincinnati music shops like Mehas Music. Willis has always been one…read moredisappointment after another for me and my family. I've tried to do business with them and have never been successful. They declined a brass repair of mine at one of their instrument repair locations which is now closed, but was very unprofessional about it. Last week my 13 year old and I spent several days choosing a new trigger trombone for him stepping up from his entry level trombone. We ended up choosing one on the Willis Music website with his middle school band instructor's approval and placed the order with Willis online late one evening. This was one within our budget and checked all of our boxes plus it was new...we thought we were going to need to take our chances on a used model. Credit card was charged. I woke up the next morning to my son still super excited asking when it would arrive, and that he had already been awake two hours watching videos and reading about it. I was really excited for him. Later that morning I received an email that the order had been canceled and a refund would be issued with no alternatives offered. They said it had been discontinued, but the manufacturer still makes this model just with a new backpack style case which is the one they displayed in their listing. They ended offering to get us that same trombone we had purchased (because it wasn't discontinued), but it would be $600 more than I had paid on their website the night before. They also assured me this $600 additional was a great deal. Such a scam and a waste of time. They certainly don't attempt to make things right in any way...unreal let down for my son. I wouldn't trust them and especially their website/online ordering. This also had our budget tied up in the authorization on my card for a week. We ordered a used trigger trombone on eBay, and will be taking it to Mehas Music to have it checked out, cleaned and any repairs.

This has been our source for instrument repair for years. The repair shop is friendly, reasonably…read morepriced and quick when there are time constraints. They also run a fabulous program to rehab old instruments and make them available to students who cannot afford one on their own. We're lucky to have this gem supporting school band programs.

I'd try one of the other Cincinnati music shops like Mehas Music. Willis has always been one…read moredisappointment after another for me and my family. I've tried to do business with them and have never been successful. They declined a brass repair of mine at one of their instrument repair locations which is now closed, but was very unprofessional about it. Last week my 13 year old and I spent several days choosing a new trigger trombone for him stepping up from his entry level trombone. We ended up choosing one on the Willis Music website with his middle school band instructor's approval and placed the order with Willis online late one evening. This was one within our budget and checked all of our boxes plus it was new...we thought we were going to need to take our chances on a used model. Credit card was charged. I woke up the next morning to my son still super excited asking when it would arrive, and that he had already been awake two hours watching videos and reading about it. I was really excited for him. Later that morning I received an email that the order had been canceled and a refund would be issued with no alternatives offered. They said it had been discontinued, but the manufacturer still makes this model just with a new backpack style case which is the one they displayed in their listing. They ended offering to get us that same trombone we had purchased (because it wasn't discontinued), but it would be $600 more than I had paid on their website the night before. They also assured me this $600 additional was a great deal. Such a scam and a waste of time. They certainly don't attempt to make things right in any way...unreal let down for my son. I wouldn't trust them and especially their website/online ordering. This also had our budget tied up in the authorization on my card for a week. We ordered a used trigger trombone on eBay, and will be taking it to Mehas Music to have it checked out, cleaned and any repairs.

Fixed my daughter's flute within minutes while I waited. Super friendly and great service. Highly…read morerecommend.

Great people fast shipping great customer service. Great selection great value check them out…read moresomething for ages

Listing said the item is "brand new". After I purchased it, they did a bait and switch and told me…read morethey don't have the AC adapter ($45). They refused to adjust price and hoped I would accept the worse offer or refund me. Seller is at best incompetent, unaccommodating, and unaccountable, and at worst a malevolent scammer. BE CAREFUL! chat logs: https://imgur.com/a/lDfhI4a

Doug and Dmara Guitar repair are TOP NOTCH. Excellent work and very fair pricing. Very fair!…read more Had Doug do a fairly extensive project requiring routing for pickups (adding a MM pickup in the sweet spot and moving the treble side P pickup up) and a separate passive (for the P pickup) and active MM preamp all in a P bass cavity, with a 3-way selector for the MM pickup (single, series, parallel). And it came out BEAUTIFULLY! Highly, highly recommend. Watch out for luthiers that have an "open checkbook" policy, i.e. you drop off a project and are hit with the price at the end without any estimate or notice of exceeding the estimate. Another well-known luthier operates that way, which led me to Dmara. Doug will give you an upfront and honest estimate and contact you if he might go over before doing the work.

The best guitar tech in the State of Ohio. Period. I've had over 20 guitars built by Doug. No one…read moretouches my guitars but Doug.

Bass-ically speaking, these guys know their stuff!…read more When you walk in, you know you're in a die-hard Luthier zone. The smell of the wood, the shavings and sawdust on the floor, the parts hanging on the walls and the tables of work in progress says it all. I needed some tuning up on an Englehardt M1 3/4 upright of mine. I can play but I'm not a Luthier. My M1 is not the finest of basses. It's basic but solid. I knew that I wanted another set of strings on it and some tuning up of the bass itself. The previous owner seemed to get adventurous with some of his set up techniques and she needed a good professional workover. The boys cleaned up my fretboard, adjusted my sound pin, replaced my bridge with an adjustable used bridge and put on a set up used strings for me. The price for all of the work was about $600. Not bad. Now, if you're questioning the "used" bridge and strings.... A bridge for an upright bass is usually made from scratch. This can get a little pricey. The previous owner decided to "customize" the bridge that I had on the bass in a way that was not helpful. New strings can also get very expensive as well. I told the guys that I typically pluck but, on occasion, I like to bow. They set me up with a used set of flat strings that work beautifully for both. Not only that but the previous strings were chewed up and eating the fret board. Also, the former strings were more of a round wound type that were tearing my fingers up and would not bow for anything. The set that they put on there was perfect. In all, I was extremely happy with what they did. The best part is that they had it done in a just a few days. Now, this turnaround time won't always be that fast, but it was a huge bonus for me. Here's probably the best part of the experience. These guys are Craftsmen. They know what they're doing and they know how to explain what they're doing and why they're doing it. I learned more about the construction and inner workings of my instrument, during the drop off and pick-up, than I had ever learned before. They were extremely friendly and helpful. Overall a very educational experience. Would I go back? 100%. This is the number 1 place that I would recommend, as it was recommended to me, and I had a great experience. They are professional, friendly and do great work. Whether you have a $500 instrument or a $50,000 instrument, the Luthiers at The Bass Cellar will treat you and your instrument right.

This shop is so friendly! Bill has been doing all my bow re-hairs and repairs/tonal adjustments on…read moremy violins and violas for years and his work is the best. The work is done quickly and professionally and they are really good about communicating with you--and the pricing is very reasonable when you consider the skill level required for the work.