Santa Cruz Appliance Repair technician Ethan arrived on time and was clearly familiar with my older…read moreWhirlpool range. He quickly assessed its condition, explained common issues with this specific model, and offered several solutions. He also performed a thorough leak test on the gas connections. Ethan was efficient, friendly, and took the time to answer all of my questions without ever making the appointment feel rushed. I am very satisfied with his professionalism and would highly recommend Santa Cruz Appliance Repair.

The technician came out to repair a leaky washer. Hewas very friendly and knowledgeable. The price…read moreseemed fair. I haven't tested the washer yet, but I'm optimistic there are no more leaks.

My oven mysteriously turned on by itself a few times today. Stressful! And strange!…read moreVlad was able to fix my thermostat, and I am so grateful Plug-in Services was able to address my concerns so quickly. Thank you!

Knowledgeable, multi skilled in HVAC, appliance repair, and electrical. Fixed by central heater…read morerather than trying to sell me a replacement for $8-9K. The heater is operating like new. Gave me a reasonable estimate for zoning my house and redo wrapping my flume. I will higher him again. Thanks Matt.

We had double errors on our LG dryers. Cristian was very forthright/conservative with his estimate…read moreon potential cost, given they would really need to troubleshoot on sight and determine repair effort. He was professional and fair. I got other quotes but my "gut" told me Cristian would be best to work with. I was right. Technician, Joseph, came out and was very personable and thorough. He didn't DO more work than he needed, and was very honest on that. It seemed our LG app was maybe not accurate and machines were ok, but for the need for a vent clean (we hadn't done maintenance in 4 years since we purchased). End of the day, they only charged me 38% of what was originally quoted ($300) even though they could have probably done lots of "extra" work and charged wayyy more. Highly recommend working with these guys. Honest. Dependable. Timely. Affordable. I plan to call them for ALL future appliance needs/repairs/maintenance (they work on everything).

It's really difficult to get competent repair people who respond quickly to the needs of folks up…read morehere to the Santa CruzMountains. Christian is phenomenal! He and his team were quick to respond. Christian is so knowledgeable and accommodating. Thank you for fixing my washer for a fair price!

I highly recommend Victory Appliance Repair for their prompt response, professionalism, and…read morereasonable rates. They responded quickly to my inquiry for LG dryer service on a Sunday. Sergey came right on time the next day. He took the time to put covers on his shoes and was very patient while listening to my explanation of the problem - including dealing with folding mirrored doors that needed to be removed to access the dryer. Sergey was very organized and methodical. He skillfully removed the heavy doors and pulled the dryer out, being careful not to damage the track the doors roll on. He checked the back of the dryer and then the vent on the roof. He showed me photos of the clog in the vent and gave me a price for cleaning it. He said he may need to clean inside the dryer as well. After seeing how much lint came out of the vent hose, I told him to go ahead and clean inside the dryer as well. I'm glad I did, it was a fire hazard waiting to happen! Sergey cleaned everything up and carefully put the mirrored doors back on - making sure to adjust the screws so they move freely. I will be using Victory for all of my appliances and will recommend them to friends & family. Thank You so much!

Diagnosed and fixed our dryer (motor failed) for a very reasonable cost. The very friendly…read moretechnician Sergey explained the cause of the failure, and tested to make sure the dryer was functioning at the proper temperature. Sergey and Victory are awesome! We will call on them for all our appliance repairs.

Excellent, excellence communications, service and outcome from Marian Appliance. We had an issue…read morewith our Weber Grill and the solution was resolved quickly and thoroughly. Big fan of Marian Appliance - highly recommend and will use again for sure. Thank you!

I scheduled Marian Appliance Repair through Yelp and Marian was super responsive right away. My…read morefridge had been making a weird noise, but it actually stopped after a couple of days. I let him know, but he still suggested coming out to check it just in case--which I appreciated. When he arrived, he was on time, very friendly, and professional. He checked everything and noticed my freezer had a lot of ice buildup, which was likely the cause of the noise. He mentioned we could wait for it to defrost so he could clean it out, and I was like... are we really going to wait for that? Then he casually said he had a steamer and could take care of it right away--I was honestly impressed. He cleaned out the ice buildup quickly and explained everything clearly. Super helpful and easy to work with. Overall, great experience--honest, knowledgeable, and went the extra mile. If he ever offers full fridge/freezer cleaning, I'd book that too lol. Highly recommend!

Great response time and the issue was fixed immediately. You don't like being without your dryer…read morefor long and with this company, you'll be up and running in no time.

Needed a new furnace install. I had a 1957 ranch with old wall heater, and Andrew and his team…read moreinstalled a new furnace in the attic, ran vents, etc. Arrived on time, was professional, clean and fast. Great value - best price in town. Quick, clean, reasonable prices - what else could one ask for? I wish I would have found him years ago!!

Very professional, very quick, no gimmicks, clean transaction…read more I need ASAP help and they came right away ! I compared the prices to others , they were right around the corner. Thumbs up!

Super fast service and loved how smooth the communication was! My washer broke down and the…read moretechnician (Elnur) was able to come and do a diagnostic on the day of. He seemed to be very knowledgeable and knew right away what was broken. I then reached out again another time to get my washer fix and again the service and communication was super fast. He was very upfront about the price, and came within a few days with the correct parts to fix my washer. It only took about an hour and the fix was all so smooth! I'm super happy with the service, and would definitely recommend him for any appliance fixes, especially washers. Will definitely bookmark him for any future repairs if needed!

Fixed our dishwasher. Fast efficient. Unremarkable Came…read moreover quick notice. Small business but personalized.

We contacted Kyle to check a water leak from our washing machine. He arrived on time was courteous,…read moreprofessional and knowledgeable. After running the machine through all functions and checking all hose connections he determined the washer was good but there was a plumbing issue within the wall. He referred a plumber to further investigate. Kyle was honest, thorough and competitively priced. We will recommend and contact ASE if needed in the future.

I think they're gone. No hours, called and left message, drove to vacant lot. Too bad.read more

What I liked: convenient location and hours, pleasant people, competent service…read more What I didn't like: high price, scare tactics about a minor issue, mixing religion with business I paid $185 for a routine cleaning/service on my domestic sewing machine. That is double what another shop (in San Jose) charges for the same service, and there was no mention of God. I wish them well; I just won't go back.

Talked on the phone twice. Nice guy, seems like a solid person. Had some great recommendations…read more Never showed up for appt. Never called. Never called back from call next morning. ???????????

Henry has serviced my refrigerators and dryers over several years. Top notch. Highly recommend.read more