Santa Cruz Appliance Repair technician Ethan arrived on time and was clearly familiar with my older…read moreWhirlpool range. He quickly assessed its condition, explained common issues with this specific model, and offered several solutions. He also performed a thorough leak test on the gas connections. Ethan was efficient, friendly, and took the time to answer all of my questions without ever making the appointment feel rushed. I am very satisfied with his professionalism and would highly recommend Santa Cruz Appliance Repair.

Early arrival, professional and quick. Ethan seemed to know his stuff and took care of our…read moresituation.

Very professional, very quick, no gimmicks, clean transaction…read more I need ASAP help and they came right away ! I compared the prices to others , they were right around the corner. Thumbs up!

Super fast service and loved how smooth the communication was! My washer broke down and the…read moretechnician (Elnur) was able to come and do a diagnostic on the day of. He seemed to be very knowledgeable and knew right away what was broken. I then reached out again another time to get my washer fix and again the service and communication was super fast. He was very upfront about the price, and came within a few days with the correct parts to fix my washer. It only took about an hour and the fix was all so smooth! I'm super happy with the service, and would definitely recommend him for any appliance fixes, especially washers. Will definitely bookmark him for any future repairs if needed!

My oven mysteriously turned on by itself a few times today. Stressful! And strange!…read moreVlad was able to fix my thermostat, and I am so grateful Plug-in Services was able to address my concerns so quickly. Thank you!

Knowledgeable, multi skilled in HVAC, appliance repair, and electrical. Fixed by central heater…read morerather than trying to sell me a replacement for $8-9K. The heater is operating like new. Gave me a reasonable estimate for zoning my house and redo wrapping my flume. I will higher him again. Thanks Matt.

James is my go to repair guy. He's extremely knowledgeable. Very fair with pricing and just a nice…read moreguy to boot. Very reliable.

James has helped me twice now with my appliances in Aptos. Both times, he was very responsive,…read morepunctual, and professional. He texted me back right away and was right on time for the appointment. He definitely knows what he's doing and was able to help me with just one visit both times. The second time I needed him (separate issue), the problem was very minor so he offered to help me with any other appliance issue I needed since he was there. His prices are very reasonable as well.

Excellent, excellence communications, service and outcome from Marian Appliance. We had an issue…read morewith our Weber Grill and the solution was resolved quickly and thoroughly. Big fan of Marian Appliance - highly recommend and will use again for sure. Thank you!

I scheduled Marian Appliance Repair through Yelp and Marian was super responsive right away. My…read morefridge had been making a weird noise, but it actually stopped after a couple of days. I let him know, but he still suggested coming out to check it just in case--which I appreciated. When he arrived, he was on time, very friendly, and professional. He checked everything and noticed my freezer had a lot of ice buildup, which was likely the cause of the noise. He mentioned we could wait for it to defrost so he could clean it out, and I was like... are we really going to wait for that? Then he casually said he had a steamer and could take care of it right away--I was honestly impressed. He cleaned out the ice buildup quickly and explained everything clearly. Super helpful and easy to work with. Overall, great experience--honest, knowledgeable, and went the extra mile. If he ever offers full fridge/freezer cleaning, I'd book that too lol. Highly recommend!

5 stars for the customer service, responsiveness, and communication…read more I needed my Viking range serviced as my oven would reach temperature and then fluctuate below/above by 50 degrees. Not a good thing when you're baking and end up with dry cupcakes and flat cookies. I called up Airport Appliance where I purchased my range but no longer in business and given the Viking Range (1888-845-4641) support. Based on location I was referred to De Anza Appliance in San Jose. Chris was very friendly, responsive and mentioned at the onset the visit would be $200. Ouch! Whaddya gonna do when you need it fixed and only trust and Authorized Viking Repair place. Ofa was sent for the service call and arrived within the timeframe promised. Friendly, thorough and professional. Fortunately, not a big issue and corrected with a visit as wiring was hitting metal and throwing off the temperature. Highly recommend De Anza Appliance as quick to get an appointment and professional service. Oven is working great again. NOTE: https://vikingrange.com/support-and-documentation/customer-support You can find the authorized service center based on zip code

Our fridge was on the blink and we called De Anza appliance. They were able to send someone next…read moremorning 8-12 window. The tech came promptly at 8. In 5 mins he had diagnosed the problem as a faulty compressor. Unfortunately repair would cost more than the fridge so his recommendation was to buy a new fridge.

I highly recommend Victory Appliance Repair for their prompt response, professionalism, and…read morereasonable rates. They responded quickly to my inquiry for LG dryer service on a Sunday. Sergey came right on time the next day. He took the time to put covers on his shoes and was very patient while listening to my explanation of the problem - including dealing with folding mirrored doors that needed to be removed to access the dryer. Sergey was very organized and methodical. He skillfully removed the heavy doors and pulled the dryer out, being careful not to damage the track the doors roll on. He checked the back of the dryer and then the vent on the roof. He showed me photos of the clog in the vent and gave me a price for cleaning it. He said he may need to clean inside the dryer as well. After seeing how much lint came out of the vent hose, I told him to go ahead and clean inside the dryer as well. I'm glad I did, it was a fire hazard waiting to happen! Sergey cleaned everything up and carefully put the mirrored doors back on - making sure to adjust the screws so they move freely. I will be using Victory for all of my appliances and will recommend them to friends & family. Thank You so much!

Diagnosed and fixed our dryer (motor failed) for a very reasonable cost. The very friendly…read moretechnician Sergey explained the cause of the failure, and tested to make sure the dryer was functioning at the proper temperature. Sergey and Victory are awesome! We will call on them for all our appliance repairs.

WARNING: Do not shop here! Owner, John Hamlin and his staff…read moreLori, mislead, lie, cheat and overcharge! Not to mention they are utterly incompetent, inappropriate and lack any knowledge in kitchens or baths. We had so many problems and so many things went wrong, that it is hard to list everything in one post. We had to order and re-order the the bathroom hardware three times. Because, they didn't know what worked in California or not. After that, they did know what values covers matched what values. And, of course after the third time it was still wrong and we had already installed the valve, so we had to compromise and take the value cover we didn't intend on. During all this chaos, Lori lost track of all the parts we had to return and exchange due to her own incompetence and accused us of taking and not returning the parts. Parts that she could not find! Wow, really! Turns out they had them the entire time! She never apologize, coward! We also ordered wall cabinets and a bathroom vanity, from John. Like other customers reviews, we too did not get the correct cabinets for the space intended, as we were told. Our contractor had to take the time to correct cabinets for the kitchen and correct them to work in the bathroom, which was more money I had to pay! He even ordered the wrong sink, twice! Finally, the counter top vendor came and told us the sink was wrong and he could get the correct sink size(sink number 3), and cheaper than John could. The counter top guy was correct. And when confronted, the Owner; John's Hamlin's response was a shoulder shrug and a lame fake smile. Then, he mentioned the counter top vendor has done this many times, and John felt he had sinks to unload. Either way, it is not good. It makes John look week by letting a vendor over power him and his business or he looks incomplete that the vendor has to bail him out and he makes so many mistakes with sinks. If that wasn't enough, they overcharged us on parts, they changed us for things we did not have or use and they had things we paid for listed twice at two different prices! As an example, they changed us $442.46 for a faucet, which they said the gave us the "maximum discount"on! Turns out you can buy the same thing at Ferguson's, Home Depot or Amazon for as little as $379.90. When we went to dispute the final amount due, it took them an hour and twenty five minutes to comprehend and explain their own bill they submitted to us. And, they finally had to reduce the amount due from $958,75 to $588.54 because it was staring them in the face they were wrong! John clams to have over 34 years of experience, in what? If it is in Kitchens and baths, he must have been sleeping those 34 years. He and his business are a complete disaster.

831 kitchen and Bath designs is a friendly wonderful place to visit where they will help you with…read moreall your bathroom and kitchen needs. Staff will help you understand, what will best fit your space, style, design pulls for drawers and make your space as warm and functional as possible. With so many wonderful options to choose from. I highly recommend visiting 831 kitchen and Bath designs for all of your needs:) Jenny

Our 25 year old gas furnace wasn't starting, even though our "smart" thermostat said it was…read morerunning. (This happened during a very cold stretch of weather in December.) Two techs were able to come the next morning (a man and a woman, whose names I don't recall). They arrived on time, diagnosed the problem (a dirty flame probe that detects whether there is a flame when the gas is turned on), and fixed our problem. Other companies that I contacted couldn't come out for a week. One offered me an appointment 4 weeks in the future! I highly recommend Fuse Service!

These guys really know their stuff and they're reasonably priced. I'll be coming back to them for…read moreany appliance repair needs!

Great response time and the issue was fixed immediately. You don't like being without your dryer…read morefor long and with this company, you'll be up and running in no time.

Needed a new furnace install. I had a 1957 ranch with old wall heater, and Andrew and his team…read moreinstalled a new furnace in the attic, ran vents, etc. Arrived on time, was professional, clean and fast. Great value - best price in town. Quick, clean, reasonable prices - what else could one ask for? I wish I would have found him years ago!!