scheduled me quickly , super friendly front desk. On the day of the appointment, did me the HUGE…read morefavor of an impromptu unscheduled, but much needed minor procedure for my pet rabbit . It was just supposed to be a first check in/check up , but they recognized the urgency of my bunny's condition and decided to offer the tooth filing for that same appointment, rather than scheduling another followup for the next week. AND they even charged me way less money than what the estimate was for. They are rock solid and I'm so grateful. Even with though I don't have insurance, it was very cheap, quick, and easy with them . And they do uncommon animals like rabbits and birds !

These guys are the very best. I was referred to them by my sister after a 'sticker shock' from…read moreVCA. I will never go anywhere else-

Wonderful staff. Very organized, easy check in and out. They treated my girl like family! Dr Atkin…read morewas very loving towards my pet. She listened to a multitude of questions and concerns, very patiently. She gave lots of great care, and an excellent treatment plan. I drive from Cloverdale and it's worth it!

Good experience Our…read morelittle puppy needed to get his annual vaccines and we were not happy with the services of the place we took him to in San Francisco. We often visit Petaluma, usually to get out of town and have a meal in a more quiet place. So, we decided to make an appointment here and hit two targets with one stone! The receptionist was very welcoming and professional, as was the assistant who met with us in the room. She took all the information down and answered all the questions we asked. She then took the little guy to the back room without us and this was the only part we did not like, but she explained to us that this was a temporary arrangement due to the pandemic. About 10 - 15 minutes later, the young doctor/vet was on the case came and met with us. She must have spent about 15 - 20 minutes with us to explain a few things and answer our questions. It was altogether a good experience, except the part were they took the little guy away without us. We had to take him back for his second shot a few weeks later. That too was an equally good visit and experience.

Took my cat possum here for some skin issues and they were amazing. The veterinarian listened to my…read moreconcerns and came up with a treatment plan and gave my cat a steroid to help with her inflamed skin. They explained everything very well and were very personable. Highly recommend this vet clinic.

Extremely helpful and kind staff! Dr. Boutilier is a great veterinarian who actually takes the time…read moreto explain things to me each and every time. She is always a wealth of knowledge and I really appreciate her attitude and perspective. I never feel rushed or like any single one of my concerns isn't addressed. When she sees you and your pet she offers you her full attention, and you can tell she actually cares. She has given me some great suggestions and advice, and she offers helpful insight and a kind approach to helping you care for your pet's health and wellness. Everyone in this office is friendly and helpful, every single person who's worked the front desk or helped me on the phone, all of the techs, and every veterinarian who has helped us in the past. They are really great with my dog and always kind to me no matter how busy they are. I really appreciate the entire staff because no one wants to take their pet to the vet, but they make it less of a drag here and they run a smooth operation from online bookings to the online pharmacy and offering me digital invoices/receipts after each visit that I always receive immediately. There's almost never a wait and the appointments start on time. So they also respect your time as well and I personally don't think I've ever waited more than five minutes even on the absolute busiest and most crowded days. My dog hasn't always been the easiest for them to work with but with their help, she has become so much less fearful of the vet's office. She's really shown so much growth coming here over the years. Thank you to Washington Square Vet for always being available for any of our pup's health concerns, and I feel lucky to have you as our trusted vet's office for many years and for many more years to come.

Can't say enough about this Hospital! If you have a cat,…read morelook no further. It's a calm, environment, with knowledgeable staff, that genuinely care, and available to assist with your needs. Just picked up my kitty and she's happy! Purrrrrring A first, from any vet, in 12 years!

We have been coming to Petaluma Cat Hospital for the last 14 years with our two kitties, Leo and…read moreRex. I appreciated them so much for their excellent customer service. They would do nice things like leaving special diet cat food on the porch so that I could pick it up after work, and they would add the cost to our next bill. They would also make a point to us that they appreciated that we paid our bills in a timely fashion. Nice. All that has changed. I just got off the phone with them. I was trying to make an appointment for a check up so they could resend Leo's prescription. They found an opening for us for the very next day. Cool. Well, apparently they have a new policy that they need a $50 deposit just to make the appointment. I don't at this moment have $50 to spare but I explained to them that I just deposited a large check and that funds would be available tomorrow. I also reminded them that we have been long time customers and that we have a good record paying our bill and asked them that since this was a new policy and we were all paid up if they could just give me a pass this time and I would bring them cash tomorrow at the appointment. The receptionist put me on hold. The second woman I spoke with said to me, a good customer for 14 years, no. She said she wanted to backup her receptionist rather than accommodating a long time customer. I then told her that she was forcing me to go to another vet and that I would rather stay with them as my cats have been going there almost their whole lives. (They are 18) She then told me, that was fine with her. Over the years we have spent thousands of dollars at PCH. No more. I fired them and now we go to another vet. It didn't have to be that way.

This is a great spot to take your dogs! I have had a few surgeries done here on my pittie and they…read morehave done an awesome job. My dog even gets excited to go back into the exam room. Prices are fair and they will advise you on ways to save money on products instead of forcing you to but directly from them. I drive 4 hours round trip to bring my dogs here

Wonderful veterinary facility! Great staff and Dr. They are very thorough and detail oriented. Warm…read moreatmosphere also!

I highly recommend Country Care Animal Clinic. I have 2…read moreelderly cats who I wasn't sure were ready to cross over and unable to take them into their clinic. Shilo Bath and her assistant came out to my house after 5 and gave both cats an exam. Shilo determined they weren't ready to say goodbye and made a few suggestions to their diet. The end result is I am happy to have every day with them and appreciate the kind and professional care from Shilo and her assistant. They are close in PENNGROVE!

Best veterinary clinic I've ever been a client of. Very knowledgeable and kind. They are not pushy…read more You can tell everyone really cares about your pet. Dr. Wood has always been very personable and I love how he explains everything for us to understand.

Amazing care for our Boomer! We brought him in when he suddenly started squinting, and the team…read morequickly discovered an ulcer in his left eye and glaucoma in his right. They were incredibly thorough, compassionate, and gentle with him, and got him started on treatment right away. We're so grateful for how well they cared for our little guy and made a stressful situation much less scary. Thank you, Tru Vet! And special thanks to Dr. Marcus

Here is the updated review with your closing statement added:…read more 1/5 Stars -- Charged $880 for zero care and predatory pricing tactics We brought our cat in for one specific, urgent reason: a benign tumor mass had ruptured, and we wanted to make sure the area was properly cleaned and cared for. We brought full diagnostics and reports from a recent veterinary analysis of the lump. Instead of addressing our primary concern, the clinic immediately hit us with an astronomical, predatory estimate of $6,000 to $7,000 for surgery. When we declined their inflated quote, they ultimately did nothing for our cat, stating he was unmanageable and too upset for them to handle. Yet, despite providing absolutely zero care and failing to clean the ruptured mass, they still had the audacity to charge us $880. Charging nearly $900 for nothing while trying to pressure owners into thousands of dollars in unnecessary surgery is completely unacceptable. Pet owners deserve honest, competent help when their animals are in pain, not financial gouging. Look elsewhere. I am fully intent on reporting this clinic and reviewing elsewhere so people know.

Can't say enough about this clinic. Our dogs have been treated here all their lives, and every doc…read moreis stellar. Dr. Kristensen has been above and beyond for us lately, reaching out to us consistently to follow-up and consult on a complex and frightening situation. If you want top-shelf care for your pets, this clinic is all that.

This place has a lot of goodwill because of the sign and past vets who have worked here, but after…read moregoing here for over a decade, I'm switching vets. It cost me $564 to have them do two exams on my two cats, one set of shots, and flea medication. This is much higher than any vet I've used in the area. On top of that, this bill is after fending off constant upselling on the part of the vet. She couldn't tell me what was wrong with my elderly cat because, despite a $90+ exam, she needed to do a full panel of blood work to even guess why the cat is acting a little low-energy (he's 17 years old). Despite being unable to diagnose anything with my cat, she suggested I get him a monthly shot that "some people" feel helps elderly animals with arthritis. When she told me that, I watched her write $170 on my chart, as if she was calculating how much money she could get from these shots every month. Also, she said she couldn't tell for sure if the cat has arthritis or not. Likewise, when she learned my younger cat's vaccines were out of date, she told me she would have to start the whole thing over and that I would have to take the cat in AGAIN in 6 weeks for boosters. When I pushed back on this, she dropped it and gave the cat his shots. This isn't the first time she has done this. When my cat had an abscess in the past, she used it as an excuse to send me home with bags of medications, bandages, a cat collar... all for a fairly routine and not serious injury. It truly feels like a car salesman trying to add expensive seat warmers or stereo upgrades I don't want. It makes it so I can't trust anything she says. I was also shamed by this woman. She scolded me repeatedly for letting vaccines lapse and not coming to see her sooner, even though the last few years have been really hard on my family (unemployment, deaths in the family etc) and bringing healthy cats into the vet wasn't a priority. Here I was trying to catch up on the lapse and I was told how negligent I am as a pet owner. She also discovered one of my cats had a flea and acted like it was the most disgusting thing she'd ever seen and told me *three times* how I was going to have to clean my whole house. She was in the middle of telling my how quickly fleas breed before I asked her to please stop. It was way over the top and felt designed to make me feel like a filthy person because the cat had a flea. This is ironic because the office is feeling really dingy these days. There was also a toxic atmosphere between this vet and her underlings, and they passive-aggressively bickered in front of me. The assistant also gripped my cat in such an uncomfortable, harsh way during the exam that I intervened and told her I would hold the cat instead. It wasn't hurting the cat, but it was intrusive and was adding stress to an already upsetting situation for the animal. Overall I think this is a vet to avoid.

Came in for an evaluation for my senior boy today- to what was the best veterinary experience I've…read moreever had. The entire team was extremely present, compassionate, kind, personable, supportive and knowledgeable. I felt like I got spacious time with the Vet to go over all my concerns and felt like I could trust them (and not like they were pushing for any unnecessary procedures just for $). I left with an extremely generous dental goodie bag- with maintenance things so that I might not need to go to the anaesthetic cleaning route. The space is so beautifully and thoughtfully designed- definitely check out the bathroom if you can! You will always spend more going to any specialist, but I felt like I definitely got far more for the more that I was spending, than I have any other vet (specialist or not). 12/10 would recommend.

Alls I have to say is these people changed my pets life and my life for the better. I am forever…read moregrateful. Words can't express. All vets should strive to be like them.

My husband and I recently moved to Santa Rosa from the city and had to find a new vet for our two…read moredogs. After reviewing all our options we settled on W&W. The vet tech was great and so was the veterinarian. They were kind, gentle, and very accommodating to our two anxious pets.

A vet came to our house who is associated with this clinic; he sees pets that can't come in to the…read moreclinic for various reasons. In this case it was my very skittish rescue fat cat. Her name is Fur Elise but my son calls her "Fur Obese". The vet came with a truckload of vet stuff; he spent a good half hour with me before coming in to the house, talking about the cat issues and giving her a pill sedative so that he could examine her. He managed to corral her safely, wrap her in a cat blanket with a secure closure, and gave her an exam. He prescribed her some medications and gave me advice on feeding portions and types of cat food to consider. Very grateful for his thorough discussion with me. My cat is fine now, no longer vomitting, and has lost a little blubber.