First off, I am no longer in Monrovia CA. I've since relocated back to Buffalo NY. Anyway, I used…read more5-Star to tow my car to a dealership (they were the contracted service for the dealership). While the driver was towing my car, he somehow lost my Mercedes key fob. I've left several messages asking for it to be replaced. I've even sent follow-up notes on their website. There was literally no response. That is BULLSHIT. It shouldn't be my problem because a worker lost my key fob. What y'all think ?

Dec 8, 2023 Admitted they dragged my car. Damaged the front end and refused to accept…read moreresponsibility... Don't Trust them.

Came for a collision repair estimate. After a few moments for the service rep to look over my car…read more He came back with a quote, that I felt was very reasonable.

After 6 months of shopping around looking for a new 2023 SUV.. I finally found one and couldn't be…read morehappier. I never shopped at Basil Ford on 1540 Walden Ave. Cheektowaga, so I was a little nervous until I meet Andrea Zona my salesperson... Who was so knowledgeable, kind and patient with me and help me through the process... Everything went perfectly! Vinny Cotroneo was also incredibly helpful, he made me feel very comfortable and I genuinely think he did everything to get me the best deal possible. I would highly recommend them at Basil Ford ...

Another great experience at Military Towing. Got 4 new tires and replaced the front axle. Fast,…read morefriendly service. The team at Military goes above and beyond and the pricing is more than fair. I won't consider going anywhere else from this point on.

Yesterday I had a wheel fall off my truck, requiring a tow service to the dealer. Justin from…read moreMilitary Towing arrive quickly and did a great job getting my truck on the flatbed without any damage. He was very professional and helpful!

Says it all in the name. This was my first time scrapping a vehicle, and I had a great experience…read more Paul was a pleasure to deal with! He was super transparent & respectful with the whole process, and offered me $100 more than I expected for the condition of my car, out of all the other yards I've spoken with. No sketchy vibes, and even let me know about where my car will go & what it'd be used for after the transaction. A quote was given within 5 minutes of being on the phone & was honored in person with instant cash. He has a towbed of his own to pick-up your car if you can't make it over, but I drove there so I'm not sure if that would affect the amount of money you'd receive. Also I would recommend calling in advance because he operates the whole thing on his own, he recommends to let him know at least an hour in advance in case he isn't on site. HAVE YOUR DRIVERS LICENSE AND PINK SLIP/TITLE READY. Everything was quick and easy. Highly recommend supporting this hardworking Burmese dad to get the best value for scrapping your vehicle. :)

Awesome, talked on the phone, he made me an offer picked up car and gave me cash on the spot...read more

I want to share my limited experience with this company. On 9.27.25 I was waiting to turn out of…read morethe parking lot at the Hampton Inn on slade ave after spending a wonderful evening with my grand kids. Your tow truck came speeding down the road. Thank heavens I didn't decide to turn out of the parking lot too soon. I then followed behind the truck onto interstate 90 when they then started to drive erratic and fast. Then I was blinded by a very bright light from the back of the truck. It was very difficult to see for the remainder of my trip home. I was a ways back so I cant imagine how the car in front of me could see anything. It is already difficult for me to drive at night. This could have caused an accident. Thank heavens it didn't.

Excellent and professional service with towing my vehicle to the mechanic shop. They arrived quick…read moreand the driver was prompt and took care with getting my car up on the flatbed. Thanks for the taking care of my baby!

I took my motorhome to Larry's for a lack of power and it turned into a nightmare, they never fixed…read morethe problem and this is not a misprint had my motorhome for over a year week after week lie after lie it kept going on and on. When I said enough was enough I pick the coach up and had to turn around because not only did it not have power but not the transmission would not shift which it did when I dropped it off. The bull... story's started up again week after week until I gave them a deadline or I was going to the DMV to file a complaint and wouldn't you know they met that deadline! Transmission now shifted but still had lack of power problem. I took the Motorhome to a company called Merj in Cheektowaga and they found the problem in like 2 days got it back and it runs great that where you need to go Joe the owner is a great guy!

Blew an airbag on I94 split in Buffalo NY. Came to our location, got us up and running in order to…read morerelocate to his shop. The bill was expensive but was also after hours and they took a cc.

I have been going to Rusiniak's for years. they only charge what definitely needs to be done. Give…read morerecommendations for future to make sure all is safe . Definitely would recommend them.

Had a blow out yesterday on the 90. Tight spot and unable to change the tire. Charles from…read moreRusiniak's showed up quickly, had my truck flatbedded and off the thruway. Changed the tire in a parking lot and I was on my way. Thanks Rusiniak's keep up the great work.

The driver was prompt and courteous, and even diagnosed the problem, which was no where near as bad…read morei feared. He really put my mind at ease and I will happily use their towing service in the future

I went to pick up my motorcycle from the pound and the worker was joy riding, popping wheelies on…read moremy bike!!! Then had the nerve to ask me "what's it to you?" When I asked if he usually joy rides impounded vehicles. Disrespectful and unprofessional!! I feel bad for those who have to get towed here