Prompt. Courteous and easy to work with. They made the process so easy and effortless. 10 out of 10…read morerecommend.

From the owner: A1 Towing & Auto is your go-to source for all of your towing and roadside assistance needs. Give us…read morea call today to schedule a pick up.

Actually called me back, I called 8 other places. Chris, the driver, called me back quickly, and…read moreimmediately helped me arrange a time and gave a reasonable price. He was courteous and humorous and knew his job and did it quickly and safely. I appreciated his personality and humor, and willingness to help me out in a difficult situation. That's customer service, a rarity today it seems.

El Cheapo is mucho bueno! I traveled to New York to take care of my dad's affairs and needed to…read moretow a vehicle. They set up an appointment between 2:30-3:00. I received a text at 2:45 telling me he was on his way. He arrived, loaded the motorcycle and delivered it as promised. I found him to be very personable and I was comfortable with his professionalism. I enjoyed my time with him and would hire them again if needed.

Zac arrived at the time the lady on the phone estimated. Towed my car and got me to where I needed…read moreto be. They quoted me lower than most people that I had called. Very nice and great service.

From the owner: Need help on the road? Look no further than Niagara's Roadside Recovery! We are available 24/7 to…read moreassist drivers in any situation. From towing to winch outs, tire changes to fuel delivery, our comprehensive services have got you covered. If we happen to meet during difficult times, you can trust that our assistance will exceed your expectations. We truly wish that such situations never occur, but if they do, we'll always have your back. In case of an emergency you can reach us through text or phone at (905) 931-6315

Very friendly staff and quick response. Thanks to the driver Andre who came quickly and helped us…read more I will use their service again, highly recommended.

From the owner: towing and roadside service , machinery moves , heavy towread more

I cannot stress enough how unprofessional and careless Parkway Towing is. They towed my friend's…read moreMcLaren from a repair shop to a storage facility, and when it arrived, there was a massive crack in the windshield--over $8,000 in damage. This damage was NOT there when the car was picked up. When I reached out to ask for proof of the vehicle's condition, Sherry, the owner's wife, claimed their drivers always take photos before and after each tow. But when I asked for those photos, she immediately got hostile, REFUSED to provide ANY documentation (despite being legally obligated to do so), and told me, "I'm not giving you anything... you sound like a smart girl, you'll figure it out yourself." Even worse, before I even requested proof, Sherry admitted their driver saw the crack in the windshield but STILL refused to show any evidence of what happened during the tow. It's clear from NUMEROUS other reviews that I'm not alone in this experience--Sherry's rude, dismissive attitude is a constant pattern. She is downright miserable and doesn't care one bit about her customers or their concerns. Parkway Towing completely disregarded my repeated requests for any documentation or insurance details. They sent me a few irrelevant pre-tow photos and flat-out refused to provide anything else, despite my clear request for proof that they dropped off the vehicle in good condition. This level of negligence and dishonesty is disgusting. Do yourself a favor and STAY FAR AWAY from this company! They simply don't care. If you've been wronged by this company, I highly recommend filing an official complaint with the Ontario Ministry of Transportation. Don't let them get away with this.

the driver was screaming at us and threatening not to give the car back, and also they one employ…read moreinside the hotel looking for cars to tow

Broke down on Ward Rd and Lockport Rd. Sheriff called for tow because we were blocking road and our…read moretruck couldn't get pushed to the side out of traffic. truck was dead and break system had locked up. United Auto towing can within a half hour and did take husband to dealership with the truck. Not complaining about service. that was alright. It,s the fact that we did not get a receipt as promised either through texting to my phone, email or paper. $381. I need that receipt to turn in for reimbursement. plus we gave the driver a tip for his trouble. Called next day and girl said she would give the guys my info and request and have one of them call me right back. ALL I WANT IS A RECEIPT FOR THE TOWING CHARGE. No one has called back nor have I gotten the receipt. Very unprofessional in communication. Always use a credit card , do not give them cash.

Called Niagara towing to get my truck unstuck on Saturday and they didn't even attempt to get the…read morejob done because they got stuck . But it still didn't stop them from taking $135 . I wouldn't call this company again if they were the last company on earth. Just wanted to let Niagara towing know that a suburban got my truck out . A 15 year old truck can do what your "professional" tow truck guys cannot . Better luck next time .

11pm on a Wednesday, tried about 10 other numbers from Google and he was the only one who gave me a…read morecall back. Great price, and even better service. I would probably be sol on the side of the 400 still. Thank you!

From the owner: Broke-Down Towing stands out in the towing industry by combining reliable service, customer-centric…read morecare, and a deep commitment to professionalism. What truly makes us unique is our unwavering focus on making tough situations easier for our customers. Whether it’s a minor breakdown or a more serious roadside emergency, our team is always just a call away, ready to deliver fast, efficient, and affordable solutions. We pride ourselves on transparency—no hidden fees, no surprise charges. Our pricing is clear and upfront, ensuring peace of mind when you need it most. Plus, our drivers are highly trained professionals with a focus on safe, damage-free towing and timely service. We know that being stranded can be stressful, which is why we treat every customer with respect and handle each job with care, whether it’s a luxury vehicle, a commercial truck, or a family car. With a fleet of well-maintained, modern tow trucks and 24/7 availability, Broke-Down Towing offers unmatched convenience, accessibility, and reliability. We don't just tow; we provide a lifeline when things go wrong. Whether you're stuck on the side of the road, in a parking lot, or need roadside assistance, we get you back on your way quickly and safely. Our reputation is built on honesty, quality, and dedication to service—making us the towing provider you can trust in any situation.

I had a car issue. They came at 10:30pm on a cold night, assessed the issue, and towed it to their…read moreshop. It was repaired in the morning for a nominal cost. Friendly service with an eye to keep my expenses to an absolute minimum. Thank you so much.

Steve's is reliable, diligent, and friendly! I trust them 100%! they are honest, which is…read morerefreshing! Especially being a woman, a lot of places take advantage of the lack of knowledge of cars and screw you over. Not Steve's! Taken my car here for the last few repairs and I haven't had an issue yet! Fairly priced and very transparent They are also pretty close to my house too (which is a bonus!) Highly recommend!!

I showed up to pick up my vehicle and the process was horrible stressful. She kept on insisting…read morethat my son could not drive and called him a lair to my face multiple times. She then proceeded to tell me that I had the option of having my son arrested for taking my car without permission, so my insurance would not go up. I ignored her derogatory remarks and tried to get through process of the release as soon as possible. She called the police to have my son's license verified and he was given a sobriety test and breathalyzer, which he passed and we were able to secure my car. She said it was NYS procedure to verify the license; for all pickups. It is not. She called the police because she thought my son was aggressive on the phone for insisting he was allowed to drive. He did not enter the building and was waiting in the car. She approached his car with the police present. He did not yell or swear at her, slightly aggressive from both of them, is what I witnessed. They both need to work on their people skills and this could of been avoided all together.

Paid the guy to tow my car from 1 location to another, he brought it where he wanted which was not…read morewhere it was supposed to go. Then stopped answering. Don't go to these guys, you're better off going any and everywhere else