Actually called me back, I called 8 other places. Chris, the driver, called me back quickly, and…read moreimmediately helped me arrange a time and gave a reasonable price. He was courteous and humorous and knew his job and did it quickly and safely. I appreciated his personality and humor, and willingness to help me out in a difficult situation. That's customer service, a rarity today it seems.

El Cheapo is mucho bueno! I traveled to New York to take care of my dad's affairs and needed to…read moretow a vehicle. They set up an appointment between 2:30-3:00. I received a text at 2:45 telling me he was on his way. He arrived, loaded the motorcycle and delivered it as promised. I found him to be very personable and I was comfortable with his professionalism. I enjoyed my time with him and would hire them again if needed.

Zac arrived at the time the lady on the phone estimated. Towed my car and got me to where I needed…read moreto be. They quoted me lower than most people that I had called. Very nice and great service.

From the owner: Need help on the road? Look no further than Niagara's Roadside Recovery! We are available 24/7 to…read moreassist drivers in any situation. From towing to winch outs, tire changes to fuel delivery, our comprehensive services have got you covered. If we happen to meet during difficult times, you can trust that our assistance will exceed your expectations. We truly wish that such situations never occur, but if they do, we'll always have your back. In case of an emergency you can reach us through text or phone at (905) 931-6315

11pm on a Wednesday, tried about 10 other numbers from Google and he was the only one who gave me a…read morecall back. Great price, and even better service. I would probably be sol on the side of the 400 still. Thank you!

From the owner: Broke-Down Towing stands out in the towing industry by combining reliable service, customer-centric…read morecare, and a deep commitment to professionalism. What truly makes us unique is our unwavering focus on making tough situations easier for our customers. Whether it’s a minor breakdown or a more serious roadside emergency, our team is always just a call away, ready to deliver fast, efficient, and affordable solutions. We pride ourselves on transparency—no hidden fees, no surprise charges. Our pricing is clear and upfront, ensuring peace of mind when you need it most. Plus, our drivers are highly trained professionals with a focus on safe, damage-free towing and timely service. We know that being stranded can be stressful, which is why we treat every customer with respect and handle each job with care, whether it’s a luxury vehicle, a commercial truck, or a family car. With a fleet of well-maintained, modern tow trucks and 24/7 availability, Broke-Down Towing offers unmatched convenience, accessibility, and reliability. We don't just tow; we provide a lifeline when things go wrong. Whether you're stuck on the side of the road, in a parking lot, or need roadside assistance, we get you back on your way quickly and safely. Our reputation is built on honesty, quality, and dedication to service—making us the towing provider you can trust in any situation.

Jayne Kaiser was a delight to work with at first, when I made a call to book our first EVER cruise…read moretrip. Made me feel comfortable and less stressed. Was told "I got you"! And to feel free to send any questions her way. Was sent an email label Frist time cruiser and was told she will follow later that day with another email. So of crouse we had more questions and I email her with those. Never heard back, Sent a follow up email that Monday as this was Friday. Nothing! Tuesday I called, the tone as to how she answered the phone made me cringe. I let her know I spoke to her Friday about a cruise and I sent emails? Jayne responded yes, I saw you emailed me a few times, have to had time to read them. Her tone was very unprofessional. To the point I asked her if she was, ok? I was told they were having issues with a Co Worker and was trying to figure out where all those clients were going. I had more questions and I was made aware to set up an appt to go over the rest. So I did. I felt like I was drawing straws to even have her talk to me. To the point I said, so do I need to call you for the appt, or will you call me? She said for me to call her at 10:30 am and if she didn't answer she would call me back. So, at the end of all this, again first-time cruse, long time member. Would have thought we would be a priority and a door in our face, this has left nothing but a bad experience. Thank you SOOOOO Much Jayne! Do BETTER IN LIFE!

My car broke down just as I was pulling into my driveway on Niagara Falls Blvd. The assistant on…read morethe phone was very helpful and put my call for roadside assistance on priority listing as my car was blocking traffic on a busy street. Ken from Transit Towing arrived soon and he was great. He immediately realized the problem and worked to get my car up on the flatbed without any further damage. We appreciated his attention to detail and his quick work. Thank you, Carol B.

Great experience, Mike met me at my car at the agreed time and safely towed my vehicle to the…read moredealer for repair. He is someone you can trust. Price is what I expected for the service. Highly recommended.

good work by Tony and Troy. will be coming back in the future. nice and professional.read more

These guys were great! It is a two-man team, they got to me and my family in 30 minutes, maybe even…read moreless, (we were waiting all night on a different company). They got the vehicle up and loaded in no time. Brought it to the desired location and boom done. They asked if we needed a ride to the location, which we did not. I felt that was nice. Good team call them!

From the owner: Roadside Assistance / Mobile Repair Service / Emergency Auto-Truck Service / Emergency Battery…read moreService / Emergency Tire Service

Chris went above and beyond for me. His prices are extremely fair. Hundreds, below the…read morecompetition, he got me out of the jam. I own a Landscaping in Snowplow company called Calandra Landscaping and Snowplow and my truck got buried in one of our storms that we had. Spent almost 2-3 hours trying to get me out. Moving his truck and so many ways that I thought he was gonna give up. Not to mention he's probably one of the nicest people I've ever met. If you're ever in a jam and you need a tow or in the need of recovery services. Call this guy you will not be disappointed in any way whatsoever. If I can give him 10 Stars, I would. Thanks, Chris. You saved my life man.

Good luck, tried getting a tow, and was denied a service call, sounds like who ever answered the…read morephone didn't care about services,try some other companies first.