Been going to Dr. Dale for over 10 years. After trying a few other docs around town with little…read moresuccess, he was the only one that came up with a proper diagnoses and treatment plan. He is happy to try multiple different and even lesser know treatment approaches until you get the results you're looking for. His small, quiet office is conveniently looked and he makes you feels cozy and at home. Only offers self-pay but most of the good docs do--totally worth it!

This man is brilliant. I could talk to him all day about non-therapy-session-related topics. E.g…read more peek the corner of his office for cryptocurrency mining rig. His knowledge of the esoteric details of medication allows him to find that perfect combination or brand or alternate approach. He has mentioned more alternative medications than any of my previous doctors; options I didn't come across in my research. I love doing my own research (which he supports) and as a result I occasionally, inadvertently challenge him with obscure pharmacological questions I read in a random science journal article -- but Dr. Dale is a walking textbook. Yes, he doesn't submit your insurance, but when you get to only needing quarterly med maintenance appointments, it's totally affordable. My normal BCBSTX gov marketplace discounted healthcare coverage still covers my medications, but I've also used the drug coupons conveniently included in the equally convenient auto-text you receive when Dr. Dale submits prescriptions to your pharmacy. (Also, I have noticed the "submit claim" button on my healthcare provider's website, who is constant improving their website UX -- all things considered it's possible using insurance is simple as paying my insurance bill? The money feels so well-spent I never think to investigate!) He builds you up. Somehow in a brief conversation -- that rarely feels medical in nature -- he identifies the one thing you need to hear that day and says it. Things you didn't even realize were stressing you. It's like he has intuition super powers. I seriously leave every appointment the happiest person on the planet. Comfortable and confident. Easy parking. He doesn't have a front desk person, which is nice in many ways, but I really appreciate not needing to repeat conversations about appointment times. Instead he sends you a calendar event invite reminder for your next appointment as you set it. Billing is automated. He responds to emails same or next day. The only times I've waited to see him were appointments I arrived early to. Quite an all-around efficient business he is running. I found him on Yelp after moving here from Los Angeles. Short on meds from the move, he saw me quickly without issue. I'm LGBTQ so it's always important for me to find someone who understands the culture. He has been nothing but unflinchingly welcoming. He worked with me in planning continued treatment while traveling Europe for work for over a year. When I had a boarder-line stalker ex post breakup, Dr. Dale even checked my ex's social media that month to make sure there were no bad signs. FWIW, I was being treated for depression and anxiety. Once that cleared up ASD1 and ADHD were identified to be the cause of my virtually life-long depression and occasionally social-phobia level anxiety. Today I know I have a healthy brain. I have experienced the triggers and easily moved on from them. I'm more creative and balanced. Since seeing Dr. Dale my sluggish life has started to transform, I snagged a dream job after years of interviews, I have become financially secure for the first time in my 34 years of life, better than I'd ever have imagined. I used to be a heavy drinker and today I don't even crave it when I'm around drinking. I am comfortable and no longer feel the *need* I used to feel in almost any social or public environment. When I do crave beer it is like someone turned off whatever that switch was that made me drink them so quickly and in college-life quantity. I usually forget forget I opened a beer halfway through! I credit all of this to Dr. Dale's continued support. Worth more than every penny, because he compliments my shoes.

I am of an age where I could not tell you how many psychiatrists I have seen over the years, I can…read moreonly say that Dr. McKay is the best of the best. He is professional, compassionate, and perceptive. He makes me feel that I am intelligent enough to have insight into my condition, and that we are working together toward a solution -- which I have found is a very rare quality. I feel valued and respected by him. Dr. McKay suggested that I get ketamine injections for my depression, which has been persistent and not very responsive to medications. I am part way through my treatments, but I am already feeling noticeable improvement. The RNs and MAs are attentive and very knowledgeable here. They treat me like a queen, every time I see them. Personally; if I have done my research (and I have), then I have no fears or worries. But I can see how the kind and reassuring manner of the staff would be a great comfort to someone who is uneasy. I did a -lot- of research before trying ketamine. When I am at Roots Behavioral Health, I feel that I am among people who know what they are doing from the inside-out. They are very well-informed and do not hesitate to answer your questions with courtesy and thoughtfulness. I feel well taken care of and completely safe with them. And - thank heavens - they take most insurance!! I don't think you can find better care than at Roots Behavioral Health, unless it is at their other location, lol!

I haven't been a pt here since 2022, but their communication skills were awful…read more If you need care go elsewhere. Place is a mess.

I didn't know exactly what I needed but as a baby boomer, I am concerned about losing my cognitive…read moreabilities at some point in the future. I had recently had a major illness and wanted to know where I stand now. Once I met with Dr Chavez, he and his staff performed a variety of comprehensive cognitive testings. The appointments were easy to make, the staff put me at ease and Drs. Chavez and Pesero explained all the findings in an understandable way. Fortunately, the findings were positive and with recommendations on keeping my cognition intact and improving as I age.

I did TMS treatment here because medication wasn't helping. The TMS treatment was much more…read moreeffective than being on medications, and the people at the office were amazing. I worked mostly with Tee and she was very knowledgeable, easy to talk to, and always made sure I felt comfortable. My evaluation with Stephanie and my talk therapy sessions with Kehri were very helpful as well, and Chris, Megan and Gloria always gave me a warm welcome when I came in for my appointments every morning. Now that I've moved out of state I'll miss everyone at Neurolimits who helped me through some particularly hard times.

i recommend jennifer boos: she is very knowledgeable, willing to work with a client's needs, and…read morecares deeply for her patients. i adore her!

One of the best psychiatry offices I have ever step foot in. The friendliness of the ladies at the…read morefront always make me smile! Megan Jacobson and David Scala, they are some of the best I have ever encountered. Please consider Westlake Psychiatry, as they truly care for your mental health AND they listen to all of your concerns and treat you like family! Could not recommend them enough.

This clinic is excellent for evaluation services. Securing…read morein-depth neurocognitive testing is often a long, stressful process here in the post-Covid era. We found this clinic after months of searching, when we were on several multi-month waitlists at other places and running out of patience. We were so lucky to find the Neurobehavioral Institute! The process of setting up appointments was always so easy thanks to the organized and communicative office staff. There was a bit of a wait between intake and evaluation, but it was so much shorter than anywhere else we had looked. Scott Hammel was an amazing provider - he is thorough in collecting and reviewing data, careful in making sure the diagnosis is correct, and knowledgeable in optimal management options.

My 12-year-old son who has PANDAS needed to do all-day educational testing here. My husband and I…read morewondered if he'd even be able to go, let alone sit through six hours of testing in one day. (He has been in and out of school because of the disorder and has severe school anxiety). He was nervous but went. From second 1, Lisa was so kind, calm and enthusiastic. When I picked him up for lunch, he came out smiling. Smiling! At lunch he told me, "She is so nice. Like, I can't imagine anyone else being able to do her job as well as she can. She lets me take breaks whenever I want and she's just awesome." That's a 12-year-old with severe school anxiety! He hasn't taken any kind of test for several months. After lunch he went back without any problem. He went until 4 and then will need to go back for a couple more hours another day and is FINE with it. I'm just overjoyed and thankful to Lisa and Scott. A day that I was so concerned about and not looking forward to turned out to be a wonderful day. I'm so looking forward to getting the results so we can figure out how to help my son even more.

I've been a patient at roots for about a year now and have received such incredible service from…read morethe front desk staff to the physicians. They are always quick to answer questions and eager to help in any way that they can. They offer ketamine assisted therapy and psychological care. The ambiance of the office is incredibly nice as well. I refer roots to anyone I know!

This business is a terrible resource for mental health. They add stress and chaos, don't relieve…read moreit. The office administrators at this business worked in tandem with the psychiatric provider to rob me of money. They took up my time for a scheduled virtual appointment addressing billing questions, and when that was done, the provider said she wasn't available to see me, but they still charged me anyway. I'm now receiving more bills from them, for nothing! I have requested to speak with a manager several times, and the crazy rude woman in the office says she's the manager. Save your mental health and go elsewhere!

I was scared to take steps to find a counselor because I had many thoughts running through my mind…read more Will I find a counselor who will actually help me walk out into deeper freedom? Will this counselor just listen and not provide much feedback? Will I be judged? All I can say is that I am so happy I gathered the courage to reach out to Joseph. He has the ability to accurately pinpoint root issues and isn't afraid to journey with you to those dark and hard places to help usher in healing. I appreciate his honesty and I welcome feedback. I know with each step forward, I am giving my heart permission to be healed, free, and whole. Life is too short to be bound by pain.

I specifically sought out a Christian counselor and I was very happy I found Joseph. Not only is he…read morecompassionate and a wonderful listener, but he is proactive in giving you things to work on and issues to confront in your life. After previous counselors I saw simply listened to me, I was looking for someone who would lead me through confronting my problems and issues. He encourages you to do the hard work that therapy truly is and reminds you of the rewards when you finish the process. I wholeheartedly recommend Joseph and feel confident that he has given me the tools to successfully go through one of the hardest periods of my life.

TLDR: Dr. Sierk is hands down the most amazing medical professional I have ever worked…read morewith/seen/been treated by and I cannot recommend her enough. The 1 star reviews I am reading below are not indicative of her quality, professionalism, or abilities as a psychiatrist - but instead seem to be confused that while she is a doctor, she is also running a business too. Their issues would be the same regardless of who their physician was if that stuff happened elsewhere. I have never had any issues with front desk staff either. Anywho, back to the good stuff - I credit her with bringing me back from the brink - twice. I was a patient for over 4 years, and even drove quite a distance to return to Austin to be seen by her every 1-3 months for 3 of those years. What she has been able to do treatment wise with me, was worth every single penny it cost me and more. I had to find a new psychiatrist in the town I moved to eventually due to a job change that no longer allowed me the freedom to take the time to come up to Austin. However, after two different psychiatrists here in my area did FAR more harm than good for my mental health, I returned to Austin and am thankfully back to being a patient in her office. I finally have hope for my mental health future again, and will continue to be a patient here for as long as she continues her practice.

Dr Sierk treated me for (I think) over a year. I recommended her to several friends in fact. When I…read morecalled her office the day Prince died to excuse me from work because I couldn't quit crying and I was out of FMLA for that period, I of course left a message. When I did hear from her, her nurse advised me that she would not grant me three additional hours of FMLA. A week later, I got a letter that she was discontinuing my treatment. I blamed it on her training as a "Doctor of Osteopath," not a "Medical Doctor." Many people believe they are the same. My research says they are not the same. She prescribed a very old drug for my HBP and my GP changed it immediately. He questioned her competence as did I after being "fired" as a patient. Looking back, I question it too. She favors certain patients over others.