I reached out to Deep Eddy to schedule a appointment with a PA or NP of psychiatry for medication…read moremanagement because I was finishing up a 12 week program at Meadows outpatient Center. I really only needed them to manage 4 medications (lithium, Quetiapine, lamotrigine and propranolol) no controlled substances. The dosages were already figured out. All the work had already been done for them. I also listed a bunch of other PRNs that I had tried while in treatment that i wasn't currently taking. Again no controlled substances, they were trazadone, gabapentin, hydroxyzine. I've been a RN for over 12 years, I was the supervisor on the first acute care floor in central tx to take on covid. The first wave really did a number on me that caused a lot of my PTSD. Anyway, what im trying to say is I tell people when they haven't been honest with me, to avoid being resentful toward them. When I tried to set up this appointment to see a PA for medication management I was denied because I was too "high acuity." What happened before that was me giving Christopher Keener some honest feedback on his response time. They wouldn't confirm the appointment until they had a credit card on file. Before I could put my husband's credit card on file I had to fill out a release of information form. Which made me feel like a criminal that had to prove my innocence. Credit card information has nothing to do with HIPAA. I have never heard or been asked to do this before. I was told I would be called as soon as it was in. I did it right away, waited, emailed to see if he received it, waited a little longer, tried to access my portal to enter the card but it hadn't been set up, I called back got someone different they said they sent him a message and he would be calling back in 20mins, it never happened that day. I wanted to get it done because I was finishing up treatment the next day and wouldn't have my phone on me. They would only hold the spot for 24hrs and i was worried I'd loose it. No attempt was made to reach out to me for clarification, no doc to doc was requested. Just a refusal. The corespondance is copied and pasted below. Notice the times. I gave him some honest feedback about response time at 11:46 and the refusal was sent at 11:52. I think somebody(Christopher Keener) may have got in their feelings and did this passive aggressive lash out. I'm really surprised that a therapist(Christopher keener) could have such thin skin. I love his its not you its me response. "Please know this isn't a reflection on you in any way; it's simply about making sure you receive the support that's best suited to your situation." On Tue, Dec 30, 2025 at 11:52 AM CST, Deep Centered Mental Health scheduling@deepcentered.com wrote: Hi , Thank you so much for taking the time to complete our pre-screening! As I mentioned, our team primarily focuses on more routine psychiatric support, and I want to make sure you're connected with care that fully aligns with what you're going through right now. Based on what you've shared, it sounds like your current needs may be better supported by a provider or clinic that offers a higher level of care than what we're able to provide here. Here are a few referrals who may be able to better support you: BlueSky (telehealth) Legion Health (Austin) Mindful Behavioral Health (Dallas) Please know this isn't a reflection on you in any way; it's simply about making sure you receive the support that's best suited to your situation. Warmly, Christopher Keener -- Christopher Keener (512) 956-6463 On Tue, Dec 30, 2025 at 11:46 AM CST, RN 45319 rn wrote: I left a message(called and emailed)and u ignored it/me. U promised to call back. U flat out lied to me. Why? Not a great way to start to building this relationship. The card has been entered into my portal. On Tue, Dec 30, 2025 at 10:39 AM CST, Deep Centered Mental Health scheduling@deepcentered.com wrote: Hi RN, Sorry for the delay in getting back to you. Yes we have received all the forms, I was reaching out to you to add the card on file. If you can give us a call back at 512-956-6463, that would be great. You can add the card yourself if you'd like. Just log into your profile. You can click on 'Bills' followed by 'My Card' to input this information. Thank you, Chris Keener

My therapist after my first session set me up with what she said would be a weekly time slot, and…read morewe agreed on that. The next week, she did not show up for our scheduled session. Later that day I got a notification for an appointment the following day, which I was not available for. It was very confusing and I wasn't sure who to contact. The therapist later apologized and said she would get in touch about our next session, even though we had established a weekly schedule, but she never followed up. A week later I canceled services and had nothing but $300 in fees.

I've been seeing Dr. Jordan for ten months and feel that she mixes equal parts neurological and…read morebehavioral research with genuine human warmth. Dr. Jordan offers me two types of therapy. Firstly, a traditional psychological approach based around an intellectual analysis of my problems. Secondly, an right-brained approach where a safe space is provided for me to feel uncomfortable emotions. This latter component has improved my life significantly, in terms of my personal and professional success.

Dr. Krista Jordan is an incredibly caring and skilled clinician, and I would recommend her to…read moreanyone seeking therapy, as well as to therapists seeking additional training. I worked with Dr. Jordan as a postdoctoral resident under her supervision from September 2017-January 2019, and am so appreciative of the guidance and knowledge she shared with me during that time. In terms of her work with clients, it is rare you see a therapist work with so much compassion, skill, knowledge, and flexibility. Dr. Jordan takes her responsibility to clients seriously, and it is inspiring to see the ways she goes above and beyond to ensure that her clients make progress and see positive change in therapy.

My first review of Julie D. Lee, LCSW was posted 1/9/19 so it's time for an update…read more I originally found my way to Julie a few years after severe and permanent injuries caused me to lose my health and career, which put enormous strains on my personal relationships. I wasn't sure I would survive at all, much less figure out how to make sense of the predicament. Prior to the catastrophe I defined my worth as a human being, my actual right to live and breathe, through work and the ability to provide for my family. That's generally a good thing, right? Workaholism is complicated. That issue alone can cause serious problems if it gets away from you. In my case, it blew up in my face when I became bedridden and unable to perform even the most basic functions, dressing and feeding myself, bathing... It took many years of excruciating effort, surgical interventions, daily physical therapy, pain management, etc., to regain a life worth living. Part of that process was accepting the fact that my injuries were permanent and I would never be the person I was before. As it turned out, I also lost a parts of me that had been causing harm to my loved ones for decades... workaholism and all the nasty little traits that were hammered into my personality in childhood. Long story short, I was raised in an extremely violent home by whackadoo parents. In the small West Texas farming community in which I was raised during the 60's and 70's, it was perfectly normal for adults in schools, churches, etc., to ignore obvious signs of child abuse. The overlapping bruises and open wounds on my back, arms, legs, and torso rarely had time to heal before more were added. My brothers and I were manipulated into fighting one another like cats and dogs and to wage emotional warfare. It seemed there was no escape from the cycle of epic violence. I followed a stereotypical path through the criminal justice system in my teens, left home at 15 years old, and became a business owner just before my 20th birthday. I became a lifelong business owner and high producer...never looked back and thought I "had it all figured out." News flash: I did not have it all figured out. I would not be alive today if I hadn't reached out for help -- not just from surgeons and such, but also those wonderful people in the behavioral health specialties -- psychologists, psychiatrists, and social workers. Each played a roll in the seemingly impossible task of essentially un-hammering my mind and guiding me back to a life worth living. This is where Julie comes into the picture. My wife and I rely on her for couples counseling and we are both happier for it. Julie does an outstanding job untangling communication issues and helping us see and understand underlying issues that cause stress and confusion. My wife and I also rely on individual counseling with Julie to focus on issues more specific to our own life experiences and to better understand really...everything. I still don't "have it all figured out." But I do know this: Before the injuries that broke my body down and left me a basket case, the things that I thought were most important in life, and the tools I used work my way through it, were partly correct but also intolerably self defeating. And worse, I was inadvertently hurtful to those I cared about the most. Those are tough lessons for an old billy goat like me. But I am a better person for it and I can very clearly see how much happier my life is now. So thank you Julie Lee. Thank you for going above and beyond.

I don't think I can say enough great things about Julie - besides being a wonderful therapist and…read moreperson, she genuinely cares and is extremely insightful! This shows in how well she listens and interacts, is able to pinpoint the issue(s), and also with just how easy she is to connect with. She has a way of putting a person at ease while getting to the root of things and working together for a solution. She has done so much for me personally, and I am truly grateful for her! If you are looking for an amazing therapist, you should look no further!

Upon first meeting, I could tell Dr. McLean was very thorough and competent. She really knows her…read morestuff! I like that she uses evidenced-based treatment as I think research and outcomes are important and therapists should be using treatment that has been shown to work empirically. I would recommend her to anyone looking for help. She is an excellent therapist!

Erika has been instrumental in helping me see more of the full picture and how to navigate…read moreconsciously through some of the hurdles life throws your way. She is a wonderful listener and is great at honing in on the epicenter of what you are trying to work on. She is very easy to talk to and we actually end up laughing a lot during most of our sessions. She has taught me some practical and useful meditation skills to help when things get a little tough, as well as tools to help ground myself when the path gets a bit hazy. I can't recommend Erika enough! Thank you Erika!

Erika is an incredible Mindfulness Counselor. I came to Erika with a problem I have struggled with…read morefor most of my life, sticking up for myself. Erika changed my life by helping me to identify my self limiting belief that is causing my issues, where it stemmed from, and how to mindfully change my habits and my life. Every hill that I encounter she helps me over it with grace. She is dynamic and willing to intuitively cater the session to exactly what I need; sometimes it's advice, sometimes it's meditation, sometimes we just get caught up in a healing conversation. She is warm, emphatic, honest, and what she does is unique. I have never felt like I have walked away with so many practical tools before, I can hear her voice in my head when I am about to repeat a negative pattern. She is someone you want in your support system for a mindful life.

I have recently begun seeing Dr. Patty again and I truly love her new "office setting." In keeping…read morewith social distancing due to Covid, she has created a open screened tent office set in the woods. I have met with her several times there now and I must say I have never felt so open to feeling my feelings. There is something about not being in the confines of four walls and air-conditioned air! Being surrounded by nature has made our sessions 100% more productive - I'm quite astounded about that, and so pleased! I feel safe in the environment and I encourage all to try this new concept.

I have been a client of Dr. Stephens for six years in multiple capacities of her practice:…read moreindividual, group, and couples therapy, as well as career counseling and participating in group seminars. Dr. Stephens is incredibly intuitive and insightful, and draws from a broad base of knowledge and experience in her work. I am grateful for Dr. Stephens' guidance in my personal and professional growth as I have worked toward understanding my core values and living authentically and in alignment with those values.

We had a 9am appointment scheduled which she confirmed, we received two email reminders of said…read moreappointment and then she no-showed. I rescheduled my day to make 9am work. Unprofessional..

Dr.Ashton saved my life! Seriously! Dr.Ashton is amazing! I started having panic attacks in March…read more It progressed into me not leaving my house. I had no idea what was going on. I went to several doctors who couldn't seem to tell me what was happening. After some research I realized I was suffering from panic attacks. My DR put me on Xanax, I guess this helped but all if do is sleep. After just a few visits I was able to get off the medications. After 6 visits I felt I had control of my life again. If you're suffering from panic attacks or anxiety try DR.Ashton you don't be disappointed!

My 1st Yelp review in 2017 HAS to be for Dr. Janet Kinney, Licensed Psychologist with Austin…read morePsychological Counseling...she is the BOMB.COM!! I just can't say enough POSITIVE things on how much Dr. Janet Kinney has helped me get back to myself & helped me remember my strengths when I was dealing w/ anxiety & depression. Why is Dr. Janet Kinney the bomb.com? Read below to find out :).... -Flexible Hours for counseling sessions...Dr. Kinney offers evening AND weekend counseling sessions..awesome I know! -Dr. Kinney provides individual, family, & couples counseling & not only did I have my own counseling sessions w/ Dr. Kinney she was very flexible w/ letting my hubby come w/ me to my sessions, if needed. -Her style of counseling..she is just SO relatable & real & does a great job @ making you feel comfortable & is NOT one of those therapist that is always looking at the clock..ugh, don't you just hate that kind of therapist?!! -Did you know there is a Gene Test you can take if you're dealing w/ depression, anxiety, ADHD, chronic pain, & a few other things to see which medications work best for YOUR specific gene makeup? Taking this Gene Test is SO HELPFUL because instead of just taking medication after medication until you find the best one that works for you this test actually lists meds that have severe gene interaction , moderate gene interaction, & take as directed meds..which means these meds will work best work for you w/out all the nasty side effects! On my very 1st session w/ Dr. Kinney she told me about this Gene test & at that time I had already tried 4 different types of medications to treat my depression & anxiety so at my next doctors appointment I did ask & took the Gene Test, which my insurance did cover & WOW!!! I now had a list of meds that work best for ME & because of Dr. Kinney I learned of this test!! So to sum it up YES, YES, YES, I 100% recommend Dr. Janet Kinney!!! THANK YOU Dr. Janet Kinney you really are awesome sauce!! drjanetkinney.com -Rebecca out

Dr. Kinney is the best! She is so easy to talk to and gives great advice and recommendations. I…read morewould advise anyone who has issues to see Dr. Kinney - talking to her has helped me so much!

Emily O'Shea, LCSW-S, at The Raeda Group, PLLC, is truly an exceptional provider, and I feel…read moreincredibly fortunate and grateful to have found her. Sometimes I genuinely don't know how Emily always seems to find a solution to problems that feel completely unknown. Emily is exceptionally knowledgeable, thorough, attentive, compassionate, and thoughtful in her approach to care. What I appreciate most about Emily is her wonderful ability to make you feel comfortable, heard, and understood. She truly cares, thinks through the situation, and helps me find practical and thoughtful ways forward. I am breathing. I feel safer and calmer. Her support and guidance have made such a meaningful difference in my life. "I always learn something new from my visits" I feel so lucky to have Emily as my provider, and I am always grateful for the positive impact she has had on my life. Emily truly has remarkable ability to bring hope and good things into my life, even during difficult moments. I pray that life brings you the same kindness, peace, and goodness that you bring to others. Highly, highly recommend Emily O'Shea!

There are free parking spots in the lot located behind the building, which is always a downtown…read moretreat. The office itself is calm, cozy, and clean. Dr. Kaitlan Gibbons helped me a lot. She's very responsive, easy to talk to, and has a genuine interest in seeing her clients get better. She's keenly observant and adept at connecting the dots. Her judgment is sound. The process she applied was CBT, which is an interactive and challenging treatment. But she never pushed too hard, and made sure I was okay with the pace. She guided me to my own rational conclusions, and knew just when to tell me something I needed to hear. I found myself looking forward to the collaboration. We identified practical exercises to keep me from backsliding into the proverbial abyss. They're working for me. I feel fortunate to have been referred to Dr. Kaitlan, and I'll definitely return if I want to work on other areas. If you're considering seeing her, I believe you will see good results if you put in your share of the effort.

This is just regarding Diana Schaefer. The facility has been beyond kind and helpful, and I hope to…read morefind a therapist here that fits my needs. -- Years and years ago, a therapist told me I was a whore for kissing a boy on the first date. I thought that would forever be my worst story of therapy gone wrong, of a therapist superimposing their own beliefs and issues on me. Diana hit a new record. She "fired" me as a client and pulled wildly unethical moves before doing so. I wholly believe that there is a time to part ways when therapy isn't serving the client or when a client is rejecting help from the therapist to everyone's detriment. Therapists have just as much of a right to end the relationship as clients do. The reason I'm writing this has nothing to do with the farewell and everything to do with how it was handled. I have an eating disorder. I made it clear from the start that I didn't care that she didn't specialize in them. I'd had enough therapy around eating disorders and wanted to take a new approach. I also told her in our first session that if she thought it wasn't a fit to have open communication because I would be doing so. I've played the "suffer through a relationship that isn't working" game too much at this point in therapy. We had weekly sessions for months. I thought many of them were helping. But then I told her how many calories I consumed during the week. That was undeniably the point where she flipped. We talked for a month or so more. She started talking to my dietician more. That seemed logical to me. And then she started telling my therapist I needed to go to treatment. Asking her why she hadn't suggested it or wasn't pushing it on me. (She has.) I am in no way a high risk anorexic. Perhaps treatment wouldn't hurt but my life right now prioritizes above something that isn't necessary. She pressured me and I said no, several times. And then the day came where she let me tell her about my life before interrupting and starting the conversation of removal of services provided. Like I mentioned, that alone wasn't the issue. What WAS the issue was that she had also called my dietician and tried to pressure her into leaving me. To the point of my dietician's discomfort and recognition that abandonment on that level would be detrimental and more harmful that good. (How Diana didn't see that, I don't know.) She gave me an ULTIMATUM of treatment or no therapy. She told me I COULD NOT go to therapy ANYWHERE until I dealt with my eating disorder. (And no, this wasn't just in reference to being cognitively unable to proceed with EMDR.) She wouldn't give me referrals. She made fun of the shirt I was wearing that day that said, "Mental health is health," because I wouldn't go to treatment. I was in utter shock during that last session so I didn't really have responses beyond saying no to treatment and that I understood where she was coming from. But none of those things are okay and I should have said that to her then. I regret that. Fuck that. I deserve therapy. Everyone does. She clearly spooked when eating disorder stuff came up, was not educated on it, and chose to bully and threaten me instead of just saying, "I'm not qualified in this topic and don't feel comfortable proceeding." Period. Period. Period. If you don't fit in her little box of qualifications, stay away. And if you pick up any of her own anxieties, leave. It's not worth wasting your time.

Excellent collection of mental health professionals. Depression, social anxiety, spousal abuse,…read moreobsessive procrastination, anorexia, grief, et al. They provide tools to help clients grapple with all of these issues. If I could offer more than five stars, I would attach as many as possible to this review. Outside of their counseling expertise, they have great administrative staff. Many payment options available. I needed receipts to submit last minute before my FSA money was deleted. They mailed them the day I called and I got them the very next day!!! No charge to me for the postage, which was greatly appreciated. Seriously. A lot of other offices would have been like, "You can drive over and pick them up at our front desk."