My family has been seeing Psychiatrist Dr. Shripal Makim since 2017. One of my children was…read moreseriously over medicated by our well meaning Pediatrician. Dr. Makim changed and eliminated meds, and within that 1 year, my son grew close to a foot taller and had his amazing personality back. With me, in Jan. 2021, I got Long-COVID and my mental health completely bottomed out for about a year. At that time, Dr. Makim insisted on FaceTime visits ONLY! (This was when the world was shut down due to Covid 19.) He insisted on being able to SEE me and made his diagnostic advices and treatments based on not just my voice and words, but also on how I appeared. I feel like he saved my life. I KNOW that he saved my life!! Outside of the doctors care is the business side. Some of their policies are a little strange, and sometimes the staff seems off, but they are always friendly, efficient, and none of us has ever waited more then 10 minutes - if we wait at all.

If you're black, DO NOT SEE MAHENDRA SHAH, MD. He is racist and lacks empathy for black people. I…read morethought because he was a poc he would be more empathetic. I was VERY WRONG. He did not try to make a emotional connection when I was struggling with the loss of my dad and moving to another state. He was very stoic and would pass judgement on me using cannabis at the time to help get through it. Instead of listening to my formal previous diagnosis of PTSD and binge eating disorder, his inability to connect or care about a black person left me with only the diagnosis of Bipolar (I have stable moods, I was literally experiencing mania due to being on a high amount of a antidepressant and I was in a state of panic due to being alone in a new state- something he chose to not acknowledge). Not only that but the only other diagnosis was Obesity. He did not help me, only was in it for the money. He would grunt when being asked to do calls instead of seeing him in person because of how uncomfortable he made me due to being insensitive and because I worked multiple jobs to *survive. He would rush me off the phone and in appointments and didn't care to empathize my lack of financial literacy and why I was having trouble with my life insurance. He offered no solutions, only made me see him every month then every 3 months for my medicine. He was not kind, did not try his best to help me, offer solutions or be empathetic and make me feel comfortable and seen. I regret wasting my money and time seeing him and wish I had chosen someone who cared more about helping me and diagnosing in a way to create a treatment plan instead of just for money and to meet a quota.

Dr. Rubina and her staff are always accommodating. I was already established with someone who…read moreretired and I did my research and Dr. Rubina was the obvious choice. Dr. Rubina is very thorough and asked a lot of questions. She worked with me and changed a few things to make my care better. If you want a thorough psychiatrist that will take the time to establish a plan of action directly for you, and follow up regularly, then you found your psychiatrist!

If I could give the staff a negative number I would. First off let me say how rude these people…read moreare. Loud tones, vulgar language and laughing at patients. The staff DO NOT CARE ABOUT ANYONE THEY SERVE!!! How on earth these "woman" have there jobs is beyond me. No time management, rude tones, improper billing, cursing and thr

Terrible communication Calls rarely returned when inquiring…read moreabout a love one. My husband was in excellent physical condition when he went in and was in terrible shape when he was released. Using a walker. He has dementia and unfortunately had made comments to the wrong people about wanting to die so that's how he ended up there, he was classified as a 1013. I would never recommend this mental hospital to anyone. He was still pretty sharp when he went in but came out worse mentally. I read reviews and totally agree with the negative reviews. Not many positives other than the food.

I was just released from here. The staff is horrible, telling a patient that had a seizure that if…read morethey had another one they would be sent to the violent ward. One nurse fell asleep when she was supposed to be watching us. I saw my psychologist twice in one week. I was promised, by him, that I would get treated by medication a certain way, and when I got there he said that he did not want to do that anymore. I would not recommend this even to my worst enemy. I do not recommend.

If I had read the reviews prior to going, I wouldn't have gone. Honestly, zero stars is more…read moreappropriate. I went to the walk-in and spent the better part of a day there, filling forms and answering the EXACT SAME QUESTIONS to an intern (who was very nice... we sat together in her office for over an hour waiting to see the doctor after the questionnaire was completed). Dr. Hashmi spent less than 15 minutes with me and made me feel very small. He prescribed a medication and gave me a free sample... a medication that is fairly well known for being rejected by insurance companies until you've at least tried a cheaper alternative. I guess I shouldn't have been surprised when their own pharmacy sent me a message that my $650/month medication was ready to be paid for and picked up. I ended up having to do all the leg work with the insurance company to find out why it was rejected and what medications had to be looked at first. I spent over 2 weeks calling on a daily basis, sometimes being forced to leave a message (that was never responded to) or speak to every single pharmacist they have (all of which said they would talk to the doctor and get back to me... of which a total of ZERO called me back). Now, a month later, I finally get a hold of someone at the front desk and they inform me that they overcharged me for the deductible. It should have been $60 but they charged me $125. She refunded the $65 but refused to refund the $60 even though I have to do ALL this again with another doctors office. Even if they called me before clicking the Post Review button to tell me they approved the alternative, I wouldn't take it from them. How can I possibly trust them now? The front desk said I need to see Dr. Hashmi again to get the alternative prescribed, which I DON'T. He can easily change the prescription since he's already seen me but after a month of trying to get this resolved, I give up. If someone is thinking "Just charge back the $60"... I already thought about that and tried. Unfortunately since the doctor walked into the room, it's not a winning case for me (and I'm sure they know that). The doctor is a business man with a PHD, not the other way around. You're a $$$ to them, not someone that they care about. One review said "Run, don't walk away from this place" and they were exactly right. I knew I should have done that the second I walked into their waiting room and saw a young woman have a mental breakdown in front of me. She had to be carried out (not carried to the back where she'd be cared for). The second sign was after being forced to sit beside someone who hadn't showed in weeks and was arguing with himself. It was like a scene from a movie. They could have just refunded the $60 to try and undo the stress this all caused, especially since I have to do all this over again with another doctor (somewhere else, which goes without saying at this point). Don't take my word for it, the other reviews speak to what care you'll receive here. Seek help from a professional (doctor, not businessman).

Be prepared for an absolute disappointment in regards to mental health practices or standards when…read morecoming to this clinic. All but one of the doctors are mentally competent (Dale who is no longer there) enough to assess your needs, but prepare to be a legal science experiment. Kris in particular will prescribe you an excessive amount of "trial/ sample" medication for none of the symptoms you are there for all because of a few catered lunches from drug reps. Unfortunately the lack of experience shows when they prescribe stimulants to people who have anxiety or prescribe antidepressants/SSRI to patients who have bipolar. So if you value your mental health and do not want to risk a life crisis through a mid-diagnosis. Do not come here.