I've had nothing but good experiences at this dental office ! I've always been someone who gets…read morenervous at my dentist appts but Dr. Roach has a way of helping me relax and feel safe every time I'm there which I appreciate ! The whole team is friendly and welcoming and Dr. Roach does excellent work so I highly recommend this office !

Yikes. One and done for me. Weirdest dental experience of my life. Dentist called my old dentist…read moregay. Sat and talked with his assistant about his wife becoming Catholic the ENTIRE time he filled a cavity. Super weird vibe. Gave off... mania. Never going back. Soooo awkward.

Long time patient. Always confident going there and they are very professional and keep track of…read moreany items they need to watch to be proactive.

I highly recommend this dental practice! Ten stars! The front desk is super amazing, kind, helpful…read moreevery single time! The dentist is excellent! Had my first dental implant- I was quite afraid- but he made the whole process very comforting- it went very well! Dental hygienists are very good and explain things very well. Love this practice!

Never disappointed by this place and the wonderful people who work there. So often you go places…read moreand the front desk people act rude or irritated. Not at Kennewick Dental, even when there was a question about my Insurance, they never flinched, and put me at ease that they would figure it out for me. As I have said before, I am so glad I chose them as my dentist office all those years ago!!

Everyone there is great. Office staff is very helpful. Sorry Dr Barney left but my new dentist…read morethere is great.

I had been a loyal patient at Southridge Dental for over seven years! Then during one visit DDS…read moreSimper made a mistake, which is only human. He broke a very visible crown, while working on another tooth. The accident I can understand, even if I thought he was spending far too little time with each patient. His actions next are what I find deplorable! DDS Simper then dropped me as a patient, not because of something I did, or some unpaid bill. He dropped me as a patient because of something that he did, and he did not want to fix! Which is why I was forced to take legal action against DDS Simper, and Southridge Dental. Be warned loyalty to this dentists will not be returned, if it inconveniences him; BEWARE!!!

I was once a dental assistant myself before having gotten cancer and gastroparesis which paused my…read moredental career and destroyed my mouth. I went to Dr Safford in desperate need looking for help. I was in so much pain and shame. I cried every night in pain super glueing whatever teeth I could into my mouth crying upset I was probably giving myself cancer again. I was so depressed. I had already lost my oldest son 5 years earlier to an unsolved murder. I had been trying to fix my teeth then but life happened and this was the first time I was able to get back for help. At first they seem to care and want to help. Made the best promises to take care of me and quoted me almost $23k to fix my mouth with partials. I thought I would be able to fund my mouth pretty quickly when I first visited the office or I wouldn't have even gone in. However long story short it ended up taking longer then expected. At first we got denied loans because we had just bought a house. We were also denied care credit until we got a co-signer. In the mean time from me not getting the money fast enough they went from a very caring office to a very not caring office overnight. They would cancel my appointments before I could even though I would call to cancel it over a week and a half before and no one could find my appointment to cancel it cause the office manager did it herself when she thought I couldn't pay fast enough. I ended up getting some carecredit with a co-signer up to $6k to start some work approved. So I did end up getting a appointment with Dr Safford to start in my mandibular anterior teeth at the end of it. I was still working on funding the rest of procedures I would need. They assured me they would take the best care of me. I had my doubts after the way I was starting to have been treated. If you look at the photos the first time Dr Safford fixed my teeth the colors did not match and there was a huge hole in the composite material on the buccal surface of the tooth that you could easily stick an explorer into. The tooth was very rough in many surfaces, and my bite was way off as they never once checked it with articulating paper I did not find this to be acceptable work nor work worth $23k. So I had to reach back out to Dr Safford staff to get an appointment for her to fix it. They were not happy about this. When I left Dr Safford said if I wasn't happy she would fix it later. I feel like she rushed her work and she knew it or she wouldn't have made the comment. Even after fixing it...the color match was better but it wasn't really matching or very pretty. It's now been fixed properly by another dentist in Costa Rica. She sat me up in the chair after 2 hours or having to fix her previous work and tells me I need to go home and really think about it she's the dentist for me because she felt like their had been a breakdown in Dr patient communication and trust. She felt like our last appointment had went very well and she didn't agree with me needing her to fix her work. I hold her why I felt the way I did. How I was very hurt they were so wonderful when they thought I had money only to be so horrible when they thought I didn't have it. They the promised me the best care when I found some money, yet did not deliver, and then told me I needed to go home and think. No I don't need to think. For my health and mental health we agree to disagree. I let her know at that time I was gifted the entire loan amount plus $24k in cash and that I need that care credit refunded because I would be paying in cash from now on. That's when she unhappily had me sent to the front to check out. That's when I found out they went ahead and over charged my care credit for $6 at once even though I didn't have that much work done yet. They had to refund me $6k and I turned around and paid them $197.40 that owed out of pocket. I asked them twice for my dental records to be emailed to me because I was going to be looking at Mexico or Costa Rica for dental care since I had been gifted cash and I wanted to see if I could find better for my health and mental health. I walked away. I found a great dental tourist company in Costa Rica and I got my dream treatment plan with full mouth restoration with implants and crown. 6 implants, 18 crowns, 5 root canals, iv sedation, flights, hotels, sight seeing..two trips..all expenses paid...$20k in Costa Rica. $4k under budget and I got the best care in the world. Lifetime warranty on my dental work if I return once a year to Costa Rica for a cleaning. It's not expensive to travel. Amazing care! Beautiful country! I'm so happy that Southridge Dental was mean to me. However the same day I'm getting implants in Costa Rica Southridge is still sending me certified harassment letters talking about how they won't accept me as a patient anymore because I called them out on their sloppy work. . I absolutely would NOT recommend Southridge Dental nor Dr Safford.

Terrible business. They charged my credit line $1,800, just for a pulled tooth. All that after i…read moreconfirmed would only be charged for the tooth being pulled but they instead wrote up a whole dental plan and charged my credit line without doing the work. Beware of the scammer finance dude.

Tried to talk me into pulling out all my teeth and get implants. I only had one bad tooth…read more Most dentist want to take care of teeth we have. I had them price implants just to see $ and with my 2 insurance coverages 4,000.00 was their bottom dollar. Check around. Much cheaper at other places.

I was visiting Kennewick and had a tooth that needed to be pulled. My daughter said Dad I've got…read morethe best dentist ever and you will love them. She was right!! The entire staff was friendly and knowledgeable. They were able to get me in the same day and Dr Lopez was wonderful. I definitely think they deserve their 5 star rating.

Had an emergency and the people at Tri City Dental Care took me is as a walk in. Really nice…read morepeople, they stepped up and fixed my problem. I was without a dentist at this time. I think I'll keep them! Thank you for your cares.

I am 75 years old and have gone to many dentists over my lifetime, including my father. I found…read morethis Office to be friendly, clean to the point of looking sterile, efficient. I was impressed by the technology which helped the staff communicate what was going on in my mouth and what the plan was. I was given a printout of an estimate before I made the next appointment. I would highly recommend Creekside dental.

They said they took my insurance, took me vback for a consultation, and then when I was done they…read moresaid they actually didn't and forced me to pay out of pocket the full charge even though it was there fault. Absolutely ridiculous and felt cheated. The Dr was very nice just very upset about everything else.

Superb service, experience and professional opinions. skilled staff and provide coordination of…read morecare with other HCPs.

Do not visit this office whatever you do. If you are poor,…read morethey WILL treat you like dirt. Talk to everyone else about this and they will say that this is their reputation because it is. These are the dentist that actually make real dentist look bad. These dentists are the reason people don't go to the dentist and why there is a stigma and a stereotype. This office right here. I had been having a dental infection for THREE YEARS on and off. I broke down in the ER weeks ago and called this office and was told by the call center supervisor Julie to go to the ER in Richland and that there was a dental surgeon that contracted with them that could help me. I went to the ER and they looked at me like I was stupid because it was a stupid thing to do because it's not true. They sent me away and then I went back to the ER later that night because I'm in pain. Horrible pain that makes me want to end my life. Horrible pain that I have been dealing with for three f****** years. So would emergency consultation was scheduled for Monday morning and I was told that I did not have to have anybody with me in that I could be dropped off. I show up. All of a sudden one thing can't happen. And then another thing can't happen. And then it turns out someone was actually supposed to stay with me and not drop me off. It is my emergency but I am working with the schedule of my ride. What is so hard to understand or consider around that? And why is that the thing that prevented my care? Not having someone with me WHEN YOU YOURSELF SAID THAT I COULD BE DROPPED OFF. IF YOU HAD TOLD ME AT THE ER THAT I NEEDED SOMEONE WITH ME THEN THAT WOULD HAVE HAPPENED BUT YOU SAID I COULD BE DROPPED OFF AND THEN YOU TURNED ME AWAY BECAUSE I DIDNT HAVE SOMEONE WITH ME AND YOU DID NOT ALLOW ME TO RESCHEDULE. My friends have a life, like everyone else, and this is not their emergency. The earliest I could reschedule to fit in a time where my friend could be with me was Friday. Dr Cooper I think it is told me that this is an emergency and it needs to happen that day and if it's not happening then it's not going to happen. And doctor, YOU may not think that I am important enough to reschedule for but my friends do think that I am important enough to schedule around. What you think of my worth does not define who I am as a person and I think that you are a worthless dentist and doctor for that reasoning. You should be ashamed of yourself and I hope you are. I pray that you are. Cuz then at least, maybe there's some humanity in you? Maybe. I have fantasized everyday about throwing myself off the blue bridge because I am still in pain. After you turned me away, after you refuse to see me because I left two negative reviews because you turned me away while I was in emergency dental pain, yeah I do think of you when I fantasize about throwing myself off the damn bridge because I felt so f****** worthless and small when I left your office. You showed me that my pain and my trauma is completely insignificant. So why would anybody care. I'm sure you're going to laugh when you read this but I did have to go get help so that I didn't end my f****** life over this. You are dirty for that. Julie I truly hope that you are terminated from your position because what of a waste of space you are in it. I left in tears and sobbing because they refused to reschedule me. I called there a couple weeks ago because I still have a dental infection and I am still in pain and I was told by Julie that they would not be rescheduling me because I left two negative reviews. Thanks Julie. The same one who told me to go to the ER and that there would be a dentist there to help me is the same one who told me that they're not going to further schedule me anymore. Did I get you in trouble? Or did you get yourself in trouble? Consider this a third one Julie. I hope you get fired because you are a horrible person. If any of you take the sacrament- you shouldn't. I pray that it rots in your mouth the way you let other people rot in their pain. Also I noticed the string of fake five-star reviews after I left my review on Google but there's no string of fake five stars here. Guess you're going to be busy for the next 2 weeks making those ones too.

I asked for to be seen in the near future due to a tooth that was bothering me. They got me in in…read more2 days. Dr. Braithwaite was very patient and understanding trying to determine the problem. It turned out it was something minor and after several x-rays, an exam, and a small bite adjustment my problem was solved and the charges were very reasonable. Everyone in the office was kind and pleasant.

Moved here from California, and had a temporary cap fall off. They took me in immediately and put…read moreit back on for no charge. I promised them I would return, and not am I glad I did. I won't lie, I am a baby when it comes to a dentist, and I have never felt so confident that my comfort was their primary concern. I had to get some deep cleaning done. They did such a great job on the fist half, I did the second half the next day. Their hygienist are the best. They also work around my insurance to minimize my expense. Highly recommend!

So far the most generous and honest quote ive gotten for a single dental implant. I liked these…read moreguys so much im gonna drive 2.5hrs to get my back molar done. They took exrays and consulting for free right now and the staff was cordial and very tolerant of my socially innapproriate language. Will update when i go back 3 months to get implant. They were very professional and showed me the imaging and explained the best course of action which as a man of science i appreciate. Because you know i aint letting just anyone put anything in my mouth.

Myself and wife had implants at Smile Now. BEST decision we…read morecould have made for this dental work. There concerns and care thru the total process was 2nd to no one. Dr. Tolbert and his staff took time to explain all the procedures at every step and answered all our questions. If you are considering implants these are the folks you want doing it. A+ Mike