To the credit of the practice I was contacted (likely after…read moremy review appeared) and was offered a refund which was subsequently made. Anytime a business owner takes responsibility for bad practices it can be only a good thing. I inquired if the practice intends to change the rotten policy and heard a lot of hemming and hawing (thus the 2 star update no higher). Hopefully, a change will come. But I did appreciate the effort to make the Bad policy right in my case

Excellent endodontist with so many awards! So glad I found Dr. Battista to help me! Pain free and…read moresuper nice doctor!

Excellent care at Precision Endodontics. Dr. McCann is wonderful! He is knowledgeable,…read morecompassionate, & communicates clearly. Kamesha is a excellent dental assistant whose gifts of compassion & humor adds to the high quality patient care. Robin at the front desk & on the phone is not only friendly but very informative. Great care from everyone. Thank you!!

I was very nervous after finding out that I needed my first root canal…read more Upon meeting with Dr. McCann for my procedure, all my worries quickly faded away. The receptionist is as nice as they come and as a dog lover I happily shared pictures of our dogs as I patiently waited. The procedure was literally painless. Every single cavity I have ever had filled was more painful than the root canal Dr. McCann did. He is also very down to Earth and made sure to take every measure to ensure that I was comfortable, and entertained...while waiting for the Novocain to set in. We spoke candidly before and a bit during the procedure and I honestly enjoyed my morning appointment here. I don't ever want another root canal, but if I ever have the option to choose Dr. McCann's office in the future it will be a no brainer. This was the first ever Yelp review I have ever filled out and it's because I felt compelled to share my awesome experience.

Dr. Stern is one of the nicest people I know. He is kind, compassionate, and truly cares about all…read morehis patients. If you are nervous, he will most certainly put you at ease.

Just had a root canal this morning and it was less unpleasant than a normal filling. Dr Stern is a…read moreskillful and efficient practitioner who made the experience painless for me. Of course I felt sore later when the anesthesia wore of but that is simply normal and readily handled with ibuprofen. I'd recommend him to anyone needing this procedure. PLUS his staff is very informative and friendly.

Best root canal...EVER!!…read more And, I'll say this...I definitely want to be Dr. Sandra Shostad when I grow up [all the way]! I had an excellent experience at this endodontist. I wasn't in any pain, but I needed a root canal and this office is in-network for both my GEHA and Cigna dental insurance plans. The office is located on Main St. in Williamsville. You turn onto S. Long St. and you'll see that it's on the tail-end of the building. The signage isn't super obvious, so keep an eye out. And they do have parking spaces for you. Check-in was quick and simple. The front office (Lisa) had already called my general dentist to get the tooth and insurance information. So, I filled out a couple standard forms and was almost immediately called in to be seen. The root canal went perfectly, as far as I can tell. It was near painless during the procedure and I have yet to experience much discomfort afterwards. What more can you ask for? It did seem like my tooth presented a couple surprises and took awhile (as is typical), but Dr. Shostad kept me at ease the whole time. Her and her assistant (Jacky) have a great chemistry. I felt like I was getting a personal comedy show and it was hilarious...Dr. Shostad the comic and Jacky the straight man. Hey, hopefully you don't need an endodontist anytime soon...but, this is definitely the place to go if you do. :-)

Wonderful experience, gentle and professional treatment, all the staff was very concerned about my…read moretooth pain. Thank you so much for doing such a good job.

No one wants to need a root canal. But if you do, you want a team that's empathetic, kind, and…read morepatient. That means you want Apex. From the first call, I was treated like a person in serious pain who was anxious to get it resolved. The person I spoke to got me in quickly where other practices I called couldn't see me for days. I can appreciate that people are busy but I felt like the receptionist at Apex was really making an effort to get me in fast. Dr. Weber did a great job explaining the problem, talking about what they would do fix it, and what sort of complications could come up. I felt confident I had made the right decision. Dr. Czaperacker did the procedure and she is just outstanding. She has a great chair-side manner, very kind, very patient, and fully attentive to you. I hope I never have to see them again but if I do I would gladly go back.

My dentist recommended Apex for my first root canal. I've heard horror stories about how awful this…read moreprocedure can be, so I was anxious from the jump. The building is clean and modern. Staff is incredibly kind and knowledgeable. My root canal took about 45 minutes and I was at ease the entire time. There were no issues afterward, and they even checked up on me 2 days later to make sure everything was still OK. Highly recommend for anyone requiring this procedure.

Precision was a great experience. The process was quick and painless. The doctor and assistant…read morefunctioned well as a team and ensured I had a complete understanding of the process prior to completing. Could not have gone better!

I was referred to this establishment by the VA and had a root canal performed on my top rear molar…read more Which, as im told, is the most challenging of teeth to perform a canal procedure on. The procedure went phenominally, pain free and was rather even enjoyable given the fluent care i received throughout. Im extremely pleased. So much so i downloaded Yelp! for this specifically.

Dr. McCann was recommended to me by my favorite dentist, and I'm so glad to have had the procedure…read moredone at Precision Endodontics. I mean, who WANTS to get a root canal?? My anticipatory anxiety was unfounded as the doctor and the office made sure I was comfortable (in every way) the entire time. And no, it did not hurt. Perhaps minor discomfort that evening, Tylenol managed fine. The office was pleasant with a view out a window to distract yourself (unless you close your eyes and go to your happy place instead). The office manager was amazing, taking phone calls, greeting patients, doing it all with the most cheerful attitude. That sure helps reduce hesitation when you walk in. The dental assistant was kind, and even asked what music I'd like to hear. Clearly, the doctor leads this stellar team and when he walks in, you are confident you're in good hands. I'm hoping not to return any time soon, but if you need a root canal, Dr. McCann is your endodontist. As these things go, I felt he had all the features of a great doc you'd hope for, besides training and skill, including patience, compassion and understanding. Getting all that plus an exceptional personality is just grand.

I went into precision endodontics in West Seneca for a route canal around the middle of January. Dr…read moreMcCann was excellent , procedure went well and he is enjoyable to talk to. I left and was told I needed to have a permanent crown put on within a few weeks. I recently moved home and am uninsured so I had to pay out of pocket which was not cheap but I was happy with the procedure. Unfortunately it is 2 months later and I still have temporary cap on my tooth. I have been attempting to find a dentist having moved home to do the crown and get it squared away. This leads me to my dilemma and being extremely unsatisfied with my interaction with one of the secretaries who stated her name was "Chris". I have called in probably 5-6 times over the past weeks to try to get my records sent to me via email in order to relay the data to a new dentist. Every time she has stated she would do it and has not been able to send a simple email as well as seeming short and extremely unprofessional. Last week on Thursday I called again and she stated she would send them but was having "computer issues". I then called back on Friday again where she said the same and then followed up in the afternoon where she said the same thing. I had another dentist waiting both days for the data from them. It is very strange that a simple sending of an email has turned into this. I am not sure what is going on with that but it is very strange and has directly affected my health and time and scheduling and I will be following all this up thoroughly as Ive had to scramble and get emergency health insurance and the temporary filling is coming loose. Terrible terrible experience bc of her.

What started out as a good experience turned poor after actually getting my teeth worked on. The…read morehygienist was great, thorough and explained her process. The doctor was nice but I walked out in pain which was expected. The pain I still have over a month later was not expected. I've had my teeth worked on before and have never been in this much pain post-operation. My gums surrounding one particular tooth are still swollen and red. I still cannot brush/flush without my gums bleeding. The tooth feels jagged and my filling is too tall. I still am eating with my front teeth because it's too painful otherwise unless I take 600 mg of ibuprofen beforehand. Also, this particular tooth has become a food trap with a large gap at the back of my tooth which catches everything. I never leave reviews but hoping this will come as a warning for anybody coming here for anything other than a teeth cleaning. Friendly staff and doctor. The actual work done is the problem. It's hard enough finding/trusting dentists and it was disappointing to have a poor experience after years of not having dental insurance available to me.

I have been a patient with Dr Perison since I moved to Buffalo about 12-13 years And have always…read morereceived exceptional care. I had to cancel at the last minute and was told there would be a hefty fee and when I asked to reschedule an appointment, I was treated rudely and then given an appointment 6+ months out plus. I'm am surprised that staff person was not only red but ccondescending. I am now debating whether to go back. As a health care professional, you do not treat patients in a rude condescending manner.