Dr. Shah seems like a very competent physician, although I would appreciate a less condescending…read moretone at times. That said, he absolutely took the time to explain things thoroughly and answer my questions, which I genuinely appreciated. My one-star review is primarily about my experience with Jasmine, a medical assistant at the Novato office. For several weeks, I had been working with Almendra to obtain a referral for physical therapy. Despite multiple follow-ups, the physical therapy office never received the referral. I was also told a paper copy would be mailed to me, but I never received that either. I then contacted the call center to try to resolve the issue and received a message from Almendra on 5/7 outlining possible ways to get the referral to me. I responded the same day and followed up again two days later, but never received a response. I understand things happen, but the lack of communication was frustrating. On 5/11, I called the call center again and spoke with Kelly, who was kind and empathetic. She suggested that I could pick up a printed copy of the referral from someone named Connor at the Novato office on 5/12. When I arrived at the office today, Jasmine, Connor's medical assistant, approached me and asked what I needed. After I explained the situation, her response was: "You came all the way here for that? It's in MyChart." I explained that it had been three weeks since my appointment, I still had not received the referral despite repeated efforts, and I had not been able to access it in MyChart. At that point, her tone felt increasingly dismissive and condescending. She responded, "You know Dr. Shah is your doctor, right? Not Connor," to which I explained that I was aware of that, but had simply followed instructions from Kelly to ask for Connor specifically. Jasmine then corrected me by saying Kelly was from the call center, not the office. I'm not sure where the hostility came from, but this interaction felt unnecessarily disrespectful and dismissive. Patients who are already trying to navigate delays and administrative issues deserve to be treated with basic courtesy and empathy.

Arman T. Serebrakian, MD, MS - WOW!!! I have had my share…read moreof people in healthcare who clearly should be doing something else for a living, NOT Dr.Serebrakian, he is kind, clearly has a high work ethic, clearly cares about what he is doing and cares about his patients. He shares information about procedures and issues patients come to him for. He explained everything in the exam room, was very thorough, never spoke down to me, he is amazing. Best orthopedic surgeon I have interacted with in a good 10 years. In my experience with other orthopedic surgeons, I have met more surgeons who are arrogant, apathetic, dismissive, and even abusive, nor Dr. Serebrakian, my experience left me with hope that there are orthopedic surgeons out there who still deeply care about their patients and their profession. Thank you to Dr. Serebrakian and the staff at both Marin Health Orthopedics and at the Marin Surgery Center. You all gave me hope again. My surgery was handled professionally with lots of care, concern and kindness tossed in for added measure. I'm truly thankful and grateful for the high quality of care I got from EVERY EMPLOYEE HERE, directly involved with my care of not, they all treated me with respect and kindness. Can recommend 100%!!!!!

Dr. Belzer and his team did their job as well as one could want. Professional, on time, competent…read more My knee is healing very well. I had no problem with wait times, as some others have had. I'm very happy with the office and will return if needed.

I am a past patient who received excellent care from both Dr. Donatto and Dr. Valone. What I…read moreexperienced today while attempting to make an appointment for a new injury seems unjustifiably wrong. And cruel. The appointment person told me they would not see me because I mentioned there *may* be legal action as a result of my fall (not workers comp.) I explained that I would personally be covering all bills. They still refused to accept me as a patient. The individual I spoke with didn't seem to understand the nuance here - I asked why they wouldn't see me if I was 100% covering all payments myself & would agree in writing to do so. So unhelpful. Makes me feel like a idiot for ever thinking these providers have patients best interest and health in mind.

Sure to amaze. After so many car accidents, I found a Doctor who genuinely…read more cares and can actually get rid of my constant pain! Do not walk but run if you can to this doctor. Serious neck pain for so many years, Dr. John Monagle treated my neck twice and it has better ever since, going on 4 years now. He also treated my scars from a C-section & a broken leg- Much better, this doctor is truly superb.

Dr, Monagle, User friendly, sincere and knowledgeable. He's…read morehelped my friend's wellness

I came to Muscle and Joint Clinic dealing with tendonitis in both ankles that had pretty much taken…read moreover my life. At my worst, I could barely get through a workday, let alone exercise and do the activities I love to do here in Marin. Dr. Anderson was a turning point. He spent serious time with me figuring out the best course of treatment, and when things weren't progressing the way we hoped, he didn't give up. He kept looking for new approaches and stayed just as invested in my recovery as I was. He also figured out that I'm hypermobile, which is invaluable information to have as I build strength back and return to activity. I also genuinely love the whole team there. Alex and Joel are wonderful and made every visit feel like I was in good hands. If you're dealing with pain that's keeping you from living your life, I can't recommend this place enough. They really do help you get back to the things you love

The doctors are some of the only ones that have been supportive and understanding. They take such…read moregood care of there patients listening to what hurts and working on making it better.

The kindest podiatrist ever. One day I went to find a podiatrist because my left big toe was…read moreinflamed, tender to the touch and oozing pus. PAIN!!! I didn't know where to go for help so I contacted a podiatrist's office and while waiting Dr. Robison walked over to me looked at my big toe and it WAS INFLAMED AND TENDER AND SCREAMING and he pulled out his tweezers bent down and cut a small triangular piece of my toe nail off. It immediately relieved the pressure of the ingrown toe nail. He TOOK AWAY MY PAIN. That is what Dr's are supposed to do. No paperwork, no waiting three months for an appointment. He saw the need and he took away my pain with one cut of my toenail. The moment he cut that ingrown nail the pressure was gone. Wish there was someway to say THANK YOU Dr. Robison I found out who you were and I giving you a big Hug! I will never forget what you did for me. You saw a need and you filled it. Andra Carson RN

Clean bright offices and friendly staff. Dr. Robison is the best podiatrist I've been to over the…read moreyears and I've been to many. He knows his stuff and his steady and personable manner is a big plus. Easy parking and the office seems to run very efficiently.

Dr Goff is a consummate professional I've gone to him on multiple occasions over the past ten…read moreyears. I've always gotten excellent care and feel that Dr Goff is looking out for my wellbeing and health. I highly recommend him and his team to solve your shoulder problems.

Completely frustrated with this office for way too many reasons…read more Not patient friendly at all. I'm now at the ER b/c Marin Health messed up the appointment and I could not get through to this office for 15 mins to let them know I was driving from the incorrect office they sent me to. Did not wait for us to arrive. Arrived 10 mins after schedule appt. Doctor left for the day. Was given nothing but "sorry it's not our fault" and " sorry we can't help you". Oh..and don't worry about the pain, "we can see if we can fit you in on Monday" Total clown show. Have already started to look for a more professional office for my family's medical needs.

I usually don't write reviewed unless it is a 100% true and helpful to others. I need to share this…read morestory & amazing treatment to help others not go through what I have. Dr. Handlemen is truly my hero. I had an accident that led me to a very painful dark area in my life in my back. He is honest and upfront . He is one that actually cares about his patients and well-being. I have seen him a couple times and had him do the procedures. For five years I've been through it all. All the doctors kept steering me in so many directions including surgery which is a 50-50 chance. I've heard good and really bad stories about surgery. There was nothing doctors recommended that would work. I truly tried everything possible out there besides surgery. I can honestly say I see my life is back . 5 years I lost don't let it happen to you. I wish I knew about this much earlier. But I'm grateful to know now, and not let another minute pass me by. Not only DR. Handleman is amazing but his whole entire staff is incredible. I'm so grateful for his honesty, suggestions, and his amazing work. The light is back in my life and the joy of living . Amen

The care and knosledge of Dr Handleman is superve, the help in the office is great and they at…read moreleast stop the progress of my hip arthritis so I highly recomend this place

Not only is Dr Teasdale an excellent surgeon but he has a warm and relaxing bedside manner and is…read moresomeone you would want on your side particularly after suffering a nasty injury. I feel fortunate that he was on call at Marin General when I shattered my patella, which BTW is functioning very well now thanks to Dr Teasdale's skills.

I worked at Marin Health as an RN in the ICU, and encountered Dr Teasdale there , long before I…read morewent to him as a patient. I always found him to be a nice man. I recently went to him for a partial hip replacement and he did a great job. Every medical practitioner who has looked at my incision site has commented on how neat it is. Also he sees his patients himself on follow up visits, and does not fob them off onto a PA, as most other doctors do.

I've been seeing Ryan for many years now, and I can honestly say he is the best acupuncturist I've…read moreever been to. His care has supported me through some of the most important moments of my life. After experiencing two miscarriages, Ryan was a huge part of my healing process, and with his support I was able to get and stay pregnant and now I have a 2 year old boy. I'm forever grateful for that. Beyond fertility, he has helped me with so many other health concerns over the years. He is incredibly gentle, knowledgeable, understanding, and thoughtful--truly everything you could hope for in an acupuncturist. Every session feels intentional and grounded, and I always leave feeling better than when I arrived. Another thing I deeply appreciate is that his rates are very reasonable, which makes it possible to go regularly without stress. High-quality care that's actually accessible is rare. I truly could not recommend him more!

With caring, calm, and a light touch, Ryan Dempsey has consistently alleviated my pain, neuropathic…read moretingling, headaches, and more at an incredible price. He is wonderful and now several of my friends work with him regularly as well.

Major continuity of care problem, please call your insurance if you are having problems with Active…read moreMarin PT switching out insurance rapidly at the end of 2025 or billing you a ton for appointments you booked before 12/28/25. I learned this behavior is not allowed and violates both patient notice requirements as well as Continuity of Care laws and No Surprise laws in the state of California. Forcing a post-surgical patient in severe pain to make a rushed financial decision at the front desk is considered administrative coercion and poor medical ethics. I had foot surgery in mid November and was referred for post-surgical PT for hip and low back at my 12/22/25 follow up with my surgeon, due to issues that developed from an uneven gait in the walking boot. I contacted my insurance for referrals and was referred to Active Marin PT as well as a few others that were IN NETWORK. I was in pain and not sleeping well, so when I called Active Marin PT on 12/23/25, and was booked in for eight appointments beginning 12/29/25, I was very relieved. In my booking call, I provided my insurance information and Active Marin PT confirmed they were IN NETWORK. I showed up, in pain, on 12/29/25 and was told verbally that Active Marin PT had ended their contract with my insurance the day before, 12/28/25, but Active Marin PT would file something called a "gap form" on my behalf to bring their services back IN NETWORK. I was very confused as I had been booked for eight (8) appointments before they ended their contract on 12/28/25, and because PT was part of my post-surgical care. And I had made sure with Active Marin PT that I was IN NETWORK. I was induced to continue with care because Active Marin PT stated a plan (the "gap form") to deal with their contractual changes so my services would be covered In Network. Importantly, no one from Active Marin PT contacted me BEFORE of my appointment to explain they had cancelled their office's contract with my insurance (Blue Shield of CA, not a small provider) and obtain my consent to different charges or give me alternative options. I was instructed to keep my three appointments that week and wait out the gap form, and frankly I was in terrible pain that was making it hard to walk, and needed help at that point. I have since learned that the medical provider must give written notice to all patients when a master insurance plan is changed. I also learned that the Continuity of Care doctrine means my care continues for a period of time at In Network rates due to the booking date of 12/23/25, and I learned about the Post Surgical Care laws. Both laws disallow Balance Billing, or upcharging the patient to enrich the medical practice above what insurance allows. I followed up daily on the "gap form" both with my insurance and with Active Marin PT; after the first week (3 appointments) I became concerned about the lack of progress and I cancelled the rest of my appointments. The reception did not seem to have a handle on when or how the gap form might be resolved. I also asked how billing was going to be handled and no one seemed to know. I moved on to an In Network PT who is great, but I had to wait a while to get in for care. Active Marin's behavior cost me additional time in pain. Flash forward - not only did Active Marin PT NOT bill for the three visits at In Network rates ($15 per visit for me, total $45), they Balance Billed a total of $590 for three appointments. Before I knew the laws, I offered to negotiate the bill. Per my insurance, these appointments would have cost me $15 per, or $45 total. I offered $250 (5X what my bill would have been to try and be fair) in resolution. While I understand business contracts can change, Active Marin PT owed me full and complete disclosure of this change BEFORE booking me in for 8 appointments, taking me on an emotional roller coaster while in pain, confusing me with insurance jargon, and forcing me to start my care over, all while Balance Billing and violating California Continuity of Care Laws and California Post-Surgical Care Laws. Active Marin PT refused to even discuss the problem or work out a solution with me, instead inserting their billing coordinator into a quasi-lawyer position to go back and forth with me. It is important for the community to take extra steps with this business and triple check insurance contracts have not changed before each appointment or risk expensive and fake Balance Bills and a dismissive and rude attitude. If this happened to you, please file a complaint with your insurance company so you do not pay false and expensive Balance Bills like I did. I am out $590 and a lot of headache due to this bad behavior.

Super impressed with Active Marin Physical Therapy. I elected to go there based on Yelp reviews and…read morehave not been disappointed. I went in for lower back and sciatica pain. The physical therapists are all highly skilled, professional, and knowledgeable. I love the online system for tracking exercises and watching videos to ensure you're doing them correctly. I've been very pleased with Ming & Nikki.