I usually get my watch batteries replaced at Ewings but wanted to try this place. As soon as my…read morehusband and I walked in I stepped in one of their dogs poop.... I dropped off 5 watches for the batteries to be fixed, expecting them to get done by the next day which was Saturday. I called Saturday afternoon and no one had started working on them. I finally got them all back on Thursday after having to call and seeing what was taking so long. They let me know that my watch was missing a screw and we're fixing it. When going to Ewings they replace them that day and it takes about 5 - 10 minutes for each one. I just wish there was more communication and there was no dog poop on the mat...I love dogs but when going inside a business, the first thing I do shouldn't have to be going back outside to try and get that off my shoe....

I had a ring I was looking to sell and have heard of John's upstanding reputation in the Owasso…read morecommunity, so I decided to reach out for an estimate. I was met immediately by a seamless and easy jewelry sale experience. I stopped by the shop, apprehensive because I had my kids in tow, but as soon as we walked in, a Tv show was placed on for them to watch. They had a kid-friendly area complete with toys and complimentary drinks. This local shop has thought of everything for customer comfort. I got to speak with John and he even increased his initial estimate, so I walked away with more than expected which was a delight. The real gem was how kindly we were treated (like one of the family)! Everyone was so genuine. I've worked in the customer service industry for 10+ years, and it is evident John and his family really care about their customers. They took my kids behind the counter, handed them a black light they got to use to illuminate some gems, and even let them pick out 2 gems to keep! It was the highlight of their week! When I mentioned they are homeschooled, John said any time if they ever have any questions about gems/rocks to bring them in! Thank you John and Family, you earned customers for life by us. I would recommend stopping by the store for transparent, fair pricing, and outstanding customer service in all jewelry needs.

I happened to run into my favorite jewelry salesperson as I was out Christmas shopping. She…read moreremembered me from previous interactions, and was able to source the item I was needing for my wife. Cheryl explained the benefit from buying from Moody's and why she chose to recently join that team. I chose to pay a little bit more than I would have online because I don't know of anyone behind my computer screen that truly cares about customer relationships like she does. Moody's, you may not know what an absolute jewel Cheryl is, but be glad she's on YOUR team. Value her! Thanks. DH

Unfortunately I'm going to have to update my review. While the original appointment to get my…read morejewelry repaired and appraised went very very well, everything kind of went South in the actual appraisal and repair.... I receive my appraisals back About two weeks later. I really don't have anything negative to say about them. They were very good very thorough and useful. Then time went to a standstill. I didn't hear anything about my for repairs/adjustments until July 14. Two full months later. I didn't know if that's just how things went in Tulsa. But then I received a phone call asking me if I wanted my jewelry back. I thought that was a really weird way to let some one know their jewel repair was done so of course I hop to it and drove out there right away to pick up my repairs..... Having three charms put on a charm bracelet cost me $90. That was well done, but super pricey. One piece of jewelry that I sent in for cleaning and a small clasp repair was returned to me exactly in the same condition that I left at saying that they "don't work on James Avery pieces". Ironically, the charm bracelets were James Avery and the jewelry piece in question was not. So that made zero sense at all. They didn't even bother to clean it. No charge, but WTF? Finally my pearl restringing was done very nicely, however I had to ask about the job and they spent about 20 minutes searching through bins and shoeboxes and drawers and finally they found it. I will not be going back to Moody's or any of its offshoots and I will have to find another jewelry store in Tulsa to meet my needs. Sad.

lovely service, incredibly kind workers. love this place! come all the time. great prices and tons…read moreof variety; if you want it they probably have it!!

We have been working with Jim and his staff for decades. They are so kind and helpful we just keep…read morecoming back. Recently needed a repair on a ring and they went over and above to make sure my daughter was happy. She was thrilled and it turned out beautifully. Great price and wonderful results. Good to know that they also pay more for gold than any one else in town!

I would look elsewhere for services. I took my citizen watch for repair. I was quoted a price, and…read moretold 1-2 weeks. Two months later and twice the quoted price, I finally got it back. One week later the pins in the band broke. I gave him one more chance ( bad idea) and now it no longer keeps time. I will never go back. Buyer beware. He is shady.

I took in my antique wedding ring in to have it repaired. I was told that the "basket" part of the…read morering needed to be replaced. I didnt think that was the case but I caved and let them do it. When I received my ring back my stone looked different. I was told it was just because it was clean. One week later my 1ct. diamond fell out and was lost. I contacted Plum Gold about it but they told me it wasnt their fault, but they kindly offered to sell me a very expensive new diamond.

I went in to have my wedding ring appraised for insurance purposes. The moment I walked through the…read moredoor I could feel the amazing energy and was personally greeted by the sweetest soul, Kaitlynn. We talked a minute and she asked if I wanted something to drink and I told her no thank you that I had just had a chocolate shake from Braum's...my favorite! I left with an appointment to come back the next week when the appraiser was there. I walked in today at 3:30 for my appointment and to my surprise, I was greeted with a chocolate shake from Braum's. That is absolutely the sweetest thing ever. Kaitlynn, Faith and the rest of the staff there go above and beyond to make you feel special and welcomed. I will now always use J. David for all my jewelry needs. And...a BONUS...I now have new friends!!!

I needed my wedding ring repaired. They were honest and were able to repair my ring…read more It was beautiful when I received it back. The staff is amazing! They make you feel like family! Everyone is so nice and helpful!

The Vintage Pearl is a wonderful store to get unique and personalized jewelry. They create hand…read morestamped pieces that are great keepsakes since they're customized with whatever you want (names, initials, dates, phrases, etc.). They use sterling silver, fine silver, gold-filled, fine pewter, freshwater pearls and Swarovski birthstone crystals for their necklaces, bracelets, rings, and key chains. Their pieces are truly one-of-a-kind. Because of this, it is good to place the order with plenty of time in advance to not have to worry about whether it will be ready or not in time. They do have rush shipping available though! They also have non-personalized pieces available if you don't want to customize it. You can order through their website as well!

I know the world is crazy right now, but I have ordered 2 items this year and both packages were…read morelost. My items had to be remade. A wee frustrating. I have been waiting on my necklace for 4 weeks now, and it is lost.

My wife needed batteries changed in a few of her watches and we went to JewelTech after a brief…read moresearch. The lady worker provided a reasonable price and would have the three watches ready within one hour. Upon our return arrival, the watches were ready and in good working order. Subsequently I took three more of my father's watches for battery replacement. Once again, a great experience. I highly recommend JewelTech for your watch or jewelry repairs.

I've taken my rings to Suzy for 30+ years. They are the best, no nonsense, safe and professional.read more

Moody's Utica Square. My experiences here have been limited…read morebut good. I first visited them a few years back when a hospitalization had necessitated that my wedding ring be cut off. That's pretty devastating. They were extremely sympathetic when I tottered in for repairs. Here we are several years down the road and I thought my ring had somehow developed a burr. Sadly, no. They were prompt to show me that it had broken all the way through. Needless to say, it was out of warranty from the previous repair. But I surrendered it once more. They are always so accommodating. It's a pretty store with gracious employees and timely customer service. No pressure, just service. It's a fun environment.