I stopped in while shopping around for some good deals on tools and I definitely found what I was…read morelooking for. But what really stood out to me wasn't the prices, it was the character of the people working there. While I was checking out, an older woman came in trying to pawn some of her late husband's tools. She was a mother and newly widowed, and you could tell it wasn't an easy moment for her. At first, the staff didn't know the full situation, but once they understood what she was going through, they immediately stepped up in a way you just don't see often anymore. They offered to nearly double their original offer close to 100% more. From what I could tell, they absolutely paid more than the tools were worth, but they did it purely out of kindness and compassion. That kind of integrity and heart is rare these days. For what this review is worth, I truly hope they receive tenfold in blessings for the way they treated her.

absolutely awful service from the older woman at the counter. the younger woman is very nice. the…read moreolder woman gave me attitude about my television, said it wouldn't turn on when it was on in front of her it just took a second to load. tried to tell her it wasn't connected to the internet and she was rude. WILL. NEVER. BE. BACK.

Decent selection of items but very unwelcoming worker. Thought the other comments were lying but…read moredefinitely not.

These guys are awesome. By far the most knowledgeable and helpful gun salesmen I've dealt with in…read moreTulsa. As a new gun owner I am grateful for their expertise they so willingly shared.

I had a great experience with the staff and owner, the whole transaction only took about 15 minutes…read moreand the value was extremely fair.

Fat boy walked away with my payment. Counted out over 1300 in twenty dollar bills. Had just…read morewithdrawn the money from an atm. Put all the bills face up, counted in the car, counted out on the counter. Ass wipe scoops them off the counter and walks away. Comes back saying I'm short a twenty. I tell him there's no way I just withdrew the money. He hid behind a desk counting. I was not short, he stole a twenty for himself. I protested and their sheriff comes over and sits closer, fat boy says he'd be upset too if he'd lost twenty dollars too. I'll remember you asswipe...coming at you! Damn theives work there...don't let anyone walk away without counting in front of you.

We came in not knowing what the heck we wanted. All I know is that we wanted to get some gold as…read morewell as silver. We ended up getting a beautiful gold necklace rope and a double eagle gold with basil to match. Needless to say after two hours, we left completely broke. Customer service was fantastical and they were fairly reasonable but with current markets for silver and gold. It was fluctuating as much as $10-$15 just in the time we were there.

Amazing service. Very polite and patient staff. Nice selection of watches and jewelry…read more Here is my experience: I walked in wearing my weekend "Around the house clothes"... shorts and $5 t-shirt. I am a watch collector. I have went into other jewelry stores and have been borderline discriminated.... lack of service based on looks..... even though I was wearing a 2024 Rolex no Date Submariner.. ... BUT NOT AT Diamond Cellar They were great. The gentleman there Took his time and went over several different watches. I finally settled on A new Blue Dial black bezel Tudor 68... beautiful watch..... Now I did go in looking for a new Rolex to add to my collection, but none were available that day ..... but I am used to being patient and waiting..... I still got a great watch for my B-Day Thanks. I will be back for more!

Barrett is always a friendly face when I walk in. I originally met him when looking at a Rolex 41…read moreOyster Perpetual and ended up buying different pieces sold in the store. He is quick to communicate and never pressuring us into buying anything. Hoping to do business with Barrett and Diamond Cellar in the near future.

What an INCREDIBLE place for an engagement ring. It can be difficult trying to find a jewelry store…read morethat really cares about the product they're selling and who they're selling it to. Abby was responsive, hard at work, and a fantastic sales woman. I could not be more satisfied with my ring. BUY FROM ABBY!!!

I just had the most unhinged experience at their Harvard location with what I believe may be Abby's…read moreson. I took my ring in to be resized in late April. I picked it up several days later and it fit, so I left not thinking anything of it. Put it in my jewelry armoire as soon as I got home. Took it out several weeks later to put on and noticed the stone was loose. It's loose enough I don't feel comfortable wearing it, so I put it on my to-do list to take it back for the prongs to be adjusted. I called the store earlier this week explaining and they advised to bring it in. My dog got sick not an hour after I hung up so that consumed the next two days and I was unable to make it back. I went in today since I'm off work and explained and the man at the desk said he remembered speaking with me. He then inspects the ring and says it will be another $150 (on top of the $250 I paid for the resizing) to fix the issue. I explained it didn't seem logical for me to have to pay additional money for what was clearly an issue caused by the resizing. The man went on about how it wouldn't be fair to them, so I said, "Okay, I'll take my ring back, then." He wouldn't give it to me! He then said, "You have some options: you can either stand there and be hard, or you can take a seat and we can see if we can work something out with you." Appalled by his aggression and his unwillingness to hand over my ring, I stated again, "I'm good standing, and I'll take my ring back now, please." He proceeds to demand I leave "his" store, to which I replied, "I will GLADLY leave as soon as you give me my ring back." He finally returned it after I asked for the third time, all while getting even more aggressive and raising his voice about how they "don't want my business" as I was walking out the door. I was shaken by the aggression as it was, and then he started following me to my vehicle, still yelling; what, exactly, I don't know as I couldn't hear over the traffic noise. I immediately locked my doors as soon as I got to my car and left. There was a security guard there who witnessed the entire incident. I was never aggressive, never raised my voice, etc., yet was met with utterly unhinged behavior. Do NOT give this company your business. Women are clearly unsafe with this unstable man.

The only place you need to go for firearms and related products. Great guys and extremely…read moreknowledgeable.

This is my favorite sporting goods store! Dalton and the other guy give great customer service!…read more They are easy to talk with and offer their knowledge and experience in the industry to help inform you to make the best decision. I have never felt rushed or pressured. They are very attentive and give the best service. The also have the best value in town (after I shopped around).

Great customer service, awesome inventory. Just a great experience! Some of their items are…read morebeautiful antiques and a lot of western artifacts. Bought several guns here also had some transferred there. They are great to work with.