Overall, the doctor himself seems knowledgeable and does not rush through appointments, which I…read moreappreciated. He took the time to discuss my concerns and explain things. During my visits, he repeatedly complained about insurance only covering a 21 day supply of certain medications and how that creates more work for his office. While I understand insurance limitations can be frustrating, hearing those complaints several times during the appointment felt unprofessional and uncomfortable as a patient. Something that he could not control is that the pharmacies could not fill the prescription he prescribed, however, when I expressed the issue with his nurse, she was extremely rude and did not seem interested to what I was trying to explain.

This is a copy of my review on Google. I was blocked from being able to respond to Robin Dale's…read morepathetic response. To Robin Dale, you reported me to Google and tried to deny the fact that my story is 100% absolutely true ? How dare you. My name is Kenneth Hernandez. Yes the username on my complaint was my Google name and a name people know me by since I was in middle school. Here is my story: Edited 3 months ago If you want a good, caring, supportive doctor, do not go to this doctor. 5 years ago I chose Robin Dale as my primary care doctor. I had been a patient approximately a year and visited him a few times. I was healthy and suddenly fell down and couldn't breathe. My wife found me on the floor in the bathroom and I couldn't breathe. She called 911, I was rushed by ambulance to the hospital and was admitted into ICU. I was 65 at the time and caught double pneumonia, Sepsis shock, MRSA virus and was experiencing kidney failure, blood clots and many complications. After spending 4 days in ICU I was admitted. I was hospitalized for a total of about two months. On several occasions I was visited by pastors and a priest who had given me my last rites while I was quarantined. During this time my wife tried contacting Robin Dale several times and was basically blown off. By the time I was released from the hospital I had lost 40 pounds and was unable to walk. I was told to follow up with my primary care doctor, making Robin Dale as my provider. His nurse or receptionist, insisted I come in right away. My home health care advised that I couldn't walk that it would take time with therapy to walk again. I was under home health care for months. Within the first week I received a letter from Robin Dale informing me he is no longer my physician. When my wife called to ask what was going on she was told that because I didn't come in that he was releasing me. Absolutely unreasonable to expect me to be able to travel the day after being released. He had all of my hospital records. I can't emphasize enough the feeling I got at a time when I was dealing with this. I would not recommend this guy to anyone. He will not be there for you when your life is on the line. I thank my Lord and Savior Jesus Christ, all glory to Him and thanks to my team of doctors that saved my life. To all of you people with the five star reviews that were seen for non- life threatening reasons, please pray you never need this doctor for one. If you notice his responses to the bad reviews, it's never his fault, he's never wrong. I don't take pleasure in writing a review. I don't think I ever have before but looking back when I was literally fighting for my life, have a doctor dismiss me because he couldn't give me time to recover enough to travel to his office is absurd. It took me a week just to get acclimated to being home, having nurses helping me to eat, get cleaned up and start the long process of recovering. I know of many people who did not survive what I had. He could have shown a little compassion. It took me about a month to be able to use a walker to get to physical therapy then gradually crutches and lots of hard work to walk again and a compassionate doctor that was vital to my recovery. This is Robin Dale's pathetic response. Not to my surprise judging by the irresponsible correspondence I had with him. You take all feedback seriously ? By asking Google to to review my post to determine it is a genuine experience ? Really ? You know very well who I am and this is 100% a real experience and you abandoned me when I almost died. This is a short list of just some of my diagnosis. Go ahead and do what you do for all negative reviews, make excuses, blame the patient, dodge accountability. I prayed for you and for your patients. I know many family and friends that didn't survive this. It turned out to be a blessing that you discharged me at a time like that. I was able to find a competent doctor to see my recovery through. First 4 nights ICU Sepsis Sepsis shock Double pneumonia SAW Mrsa virus entered BS Kidneys Blood clots Oxygen levels Yeast infection Parainfluenza Severe malnutrition Severe weight loss Thrush, to name a few. Robin B Dale Md FAAFP (Own... 3 months ago We take all feedback seriously and strive to provide compassionate, high-quality care. After reviewing our records, we have been unable to identify an individual matching the information provided or verify that this review reflects an actual patient experience with our practice. If you have used a different name or believe this review was intended for our office, please contact us directly so we can investigate your concerns. We have also requested that Google review this post to determine whether it is based on a genuine patient experience. Thank you for your attention to this matter. Kenneth Hernandez

Dr Walker has been my husband and my primary doctor for a year…read more His is nurse is wonderful and I feel any conversation I have with her is listened to and directed to Dr Walker in a timely manner. Dr Walkr himself has been a good doctor but it's his staff that makes a difficult appointment. The office manager told me a straight up lie. Told me I could not bring a bottle of water in because OSHA said so. Little did she know I use to work at OSHA and their rules are for employees not patients. Also there are no laws for bidding taking a drink into a doctors office. I called to make sure. OSHA just laughed. Bad lie lady (Tiffany I think is her name) If it is office rule that's fine. Just post it at the desk and be nice about informing people. Debbie is at the front desk and I don't think she has ever been nice to me or even smiled. I can tell you about a mother that put their kindergarten student on the bus the first day of school. Scandelous and bad mothering. I can tell you about the lady in the store cutting in line or I can tell you about bad service at Mc Donalds. I can tell you these things because I had to stand and listen to her fuss with other employees while I am waiting for her to acknowledge me and check me in. I can also tell you how she was demanding co-payment when I have 2 insurance policies and don't have co-pays. I can also tell you when she did figure it out she didn't say "Im sorry for the inconvenience " she just threw her hand around and told me to go sit down. I have spoken to other patients who have similar stories and complaints about Debbie. I have tried to address these complaints with the office manager and have gotten no where or just lied to. Make a it very difficult to see a doctor when you see him for 5 - 10 minutes but have to go thru an hour of BS by bad employees. I want to say again that his nurse is a different story and is very pleasant and knowledgable. If I could skip and just see her and Dr Walker it would be nice

From the owner: Durwin D. Walker, MD is Board Certified in Family Medicine. He treats common cardiovascular,…read morerespiratory, gastrointestinal and psychiatric disorders including high blood pressure, high cholesterol, diabetes, COPD, ADHD, anxiety and depression. Dr. Walker treats adults, adolescents and children beginning at age 6 months. He pursued medicine after admiring his uncle growing up, and realizing his own passion for science and people.

I saw her once. Never again. She is rude, combative and unprofessional. If you want to be talked…read moredown to, argued with or insulted, the this is the gal for you. If you want to be listened to and treated with respect, look elsewhere. I wish I could have given her -5 stars.

When I first started seeing her I got better care but it has been down hill from there. If you are…read morelooking for a doctor who actually listens to you keep on looking. She doesn't care if you can't afford the medication that she wants to write for you. She refused to write a script for a less costly option that I previously took that worked great for me. She was forcing me to take a higher milligram of my ADD medicine than I needed. I also found out I wasn't taking a medication correctly because she didn't clearly explain to me that I was supposed to take both capsules at the exact same time the bottle just said take 2 a day. When I told her I was taking the second pill 2 hours after the first one and it was working great for me instead of schooling me on proper way to take it going forward she just refused to write my prescription. She also prescribed for me to take potassium supplements when my blood work showed that my potassium levels were on the high end of the normal range. When I questioned why she was prescribing that she got angry that I questioned her. Too much potassium can lead to a heart attack. It was a reasonable question. You should never be afraid to ask questions related to your health. If you are unahappy with the service she is providing don't let her know it because once I made a complaint she treated me differently and instead of helping me with simple things told me to see a specialist about everything and found ways to punish me (like not writting a script for an affordable in stock option). Got a rash see a specialist. Got a nail fungus see a specialist. There are good doctors at this clinic but Tracey is not one of them. I got stuck with her when my primary doctors client base got too big. She started off doing ok but the quality of care declined. I stayed as long as I did because I had been going to that clinic for 25+ years, but sticking with them when I got switched over to Tracey was a big mistake that I hope I can help others to avoid. You only get one life and you need to be able to trust your doctor. I don't trust her and for that reason I will be changing doctors.

Love Dr. April McCullough. I've been going there about 2 years and she's awesome. The five stars is…read morefor her, not the office. She is kind and helpful, and I can get everything I need done in one visit.

She really listens! She provides general practitioner care and is absolutely wonderful!read more

From the owner: Dr. Cardozo's clinical interests include preventative health and adult and pediatric health. She…read morereceived her medical degree from La Universidad del Zulia in Maracaibo, Venezuela. She completed her residency at University of Nebraska Medical Center in Ohama and at Regional West Medical Center in Scottsbluff.