I began coming here about a year ago and am glad I found Dr. Mat and Kyle. The staff is always…read morefriendly and accommodating. Dr. Mat and Kyle take the time to listen to my concerns and seem genuinely interested in making sure I am doing well. I will continue returning to this clinic.

This is the worst staff I've ever dealt with in all of my medical history…read more I've been a type-1 diabetic for over 30 years and I've worn an insulin pump since 2001. For over eight days, the staff at Grady Endocrinology Center has neglected to do their job by simply providing my Pharmacist with a simple diagnosis code for blood testing strips. My insurance requires that I test at least four times per day, so when I was running low on testing strips, I called the Center... The first issue is that when you call, you don't ever get to consult with an actual human being to discuss whatever needs to be discussed. You're sent to the desk of a woman who promises to "get back to you within 48 hours". When she finally returned my call, I informed her of their fault. She immediately acted as if everyone at my local pharmacy didn't know how to do their job and blamed them, telling me that she'd take care of the problem. She called half an hour later to confirm that she sent the information. I should mention that I'd already had to purchase strips out-of-pocket due to all of this. I have medical insurance for this very purpose. Upon returning to my pharmacy, I encounter the same problem -- a new prescription was sent in, but with no diagnosis code. So, I call Grady Endocrinology Center again... My call is returned the following day, and met with the same routine. Repeat pharmacy visit/repeat the SAME problem. Finally, I decide to call after hours so that I can get the answering service to put an emergency call in to Dr. Justin Matriciano directly. He returns my call within five minutes and I relay the situation that I've been dealing with to him. He immediately defended his staff, saying that he'd have to check with them about this in the morning. He continued to say that pharmacies have a tendency to make mistakes like this and even told me that this was an Emergency Call and that unless I was in the ER, I shouldn't have contacted him. This let me know that he didn't care and didn't consider a patient waiting over 8 days to get a proper prescription from their doctor was an emergency. I felt like my intelligence was being challenged at this point so I pointed out that I saw BOTH prescriptions with my own eyes and BOTH lacked the diagnosis codes necessary for the pharmacy to fill the prescription. He made it clear that he didn't want to be on the phone with me and tried to speak over me for the duration of the short conversation. He then hastily repeated that he'd have to check up on things in the morning and hung up on me. He didn't say that he'd fill the prescription himself and see it through, he said that he'd "check with his staff in the morning" -- a complete lack of responsibility. The following day, the pharmacy had no prescription for me. No call from Grady Endocrinology. At this point, I decided to call my general practitioner and explain the scenario to see if they could aid me. In less than 20 minutes, my GP filled the necessary prescription and the pharmacy called to say my strips were available. I am now actively looking for a new Endocrinologist. Lack of action like this can really screw up certain aspects of particular Insurance Company requirements and even potentially land patients in the ER. Thankfully, my prescription was for glucose strips and not insulin -- I would've been in the ER by day 3.

LT Beaton wrote this review:…read more Going to a doctor is never fun although I was pretty upbeat today when I walked into this clinic in the hopes that either Dr Taylor or Dr Moore was going to be my new doctor. I was sent by several strong referrals but never made it past the receptionist. The first thing catching my eye was a sign at the sign-in window warning everyone of EBOLA. Wasn't Fox News scaring people with that just last year. I think 2 or 3 U.S. citizens even contacted it? Why not warnings about obesity and substance abuse.....or mouth cancer from the 35 flavors of Skoa sitting on a store shelf just down the street? I wasn't there for pain but 1 of the forms said (in BOLD letters) "We don't treat people with chronic pain". Isn't that why people go to a doctor? Are there that many pill heads that doctors won't treat their patients anymore? After watching General Hospital in the waiting for 15 minutes, I decided to change the channel. There wasn't anyone in the room so I didn't see no harm. In the middle of changing it a young receptionist sarcastically said, "excuse me MISS but please don't touch the TV". I turned to laugh but there wasn't a smile on her face. She was genuinely angry. My shoulder length hair probably threw her but geez. I started getting really uncomfortable because obviously I had rubbed her wrong. After another 10 minutes finally left. I'm still looking for a good doctor (and a staff) that are compassionate with their patients.

Dr Taylor has been there for me for the last five years. He takes the time to make sure you get the…read morebest possible care.

Truly a compassionate physician that takes the time to know each and every one of his patients. He…read moreis always there to lend an open ear and provide valuable insight for treatment of the issues at hand. Dr. Dickerson as well as his staff treat you like family, easing your mind and providing encouragement every step of the way.

Love love Dr Lafranca ! She have been my doctor since I move to Baton Rouge. It have been 7 years…read more She deliver both of my kids. She is very caring to her patients. You won't regret going to her ! Best Doctor Ever! Her staff is all very friendly. Only down fall is you might wait awhile if she is out delivering a baby! But that is part of her job ! She is such a great doctor and person !

Can't say enough great things about Dr. Lafranca. I was pregnant at 45 years old & my last 2…read morepregnancies were miscarriages, so I needed someone that was smart but caring and she was both. I have used her for over 5 years now and she is such a delight. She looks like a teenage girl, but she's an experienced doctor and mother of 2 children. Her nurse Dana was also very caring and helpful. As a woman, choosing your Obstetrician or Gynecologist is extremely important. I highly rec commend Dr. Ann Lafranca, although she's probably booked up.

Dr Michael Robichaux has been pleasantly professional. I came to him perplexed regarding the…read morecondition of my hands. He answered most of my questions and offered immediate assistance for my pain, swelling, and stiffness. The staff persons moved me swiftly through the clinic and I am now receiving therapy.

Urologist Dr Annaloro is the best! I've received excellent…read morecare from him and his staff.

Dr. Yolunda Taylor deserves a five star rating simply because she has the best personality I've…read moreseen in a medical professional in a very long time. Even the staff was awesome! We didn't know a single Gyn physician in the Baton Rouge area. I've been in labor and delivery for 31 years and couldn't get a reference from anyone in our department. I went to Yelp and saw a small review and took a chance. We struck triple "Platinum"!!! The office is clean, classy, and diverse. Everyone seem to enjoy their jobs and the overall vibe was calming. My daughter had problem and needed to be seen. After working a 12 hour shift in Gretna, La and driving through all of that BR traffic I was exhausted but, after meeting the staff and Dr.Taylor I forgot how tired I was. She assured me she would take good care of my young adult. I left feeling completely satisfied! So guys if you're looking for a good OB/GYN physician Dr. Yolunda Taylor is your best bet!

Nakeya was amazing. I haven't met her face-to-face, but our communications were all over the phone…read moreand by email. I had a unique situation where I needed an unbiased opinion from someone with a medical background. She delivered! There's not a doubt in my mind God led me to her for a reason!