The NP asked me about symptoms that I did not share. When I told her that I wasn't experiencing…read morethose things, she said "oh, that must have been the lady from this morning." I don't know which system is being used here to chart, but I did not like the care here, and will not return.

This place is brand new.. this place is nice and clean and so new that you can still smell the new…read more They have a hand sanitizer machine as soon as you walk in and another one as you walk in or out of the bathroom. They are located across from the UPS drop off Mail center by WALMART. I came here with my husband to get his Covid Vaccine today and the Receptionist were so nice and so was the Nurse that gave him the Moderna Covid 19 Vaccine so with the Moderna vaccine you get the second dose in 28 days after the first dose.

Slow as Christmas, I'm here now. Took my Grandson here for a work screen. We've been here since…read more9:15 it's noon and still not finished. Slowest place I've ever been. They have a sign if your sick you must have a appointment and then they have the sick ones waiting their turn in their cars so you'd think if you came here for a work screen to get a new job you'd be fast in and out. This place should be called the SLOWLANE not Fast Lane!!!

Waited in ER FOR 1 1/2 hours with my daughter passing out, blood pressure low, rapid heart rate…read more And no one came to see her. PATHETIC for a small hospital. Rather drive to Baton Rouge general. They had her hooked up to IV FLUIDS and EKG within 10 minutes.

I was treated at the urgent care clinic 12-21-23. Last week I got a letter from Lane telling me my…read moreinsurance company rejected my claim saying I was not a member. I called BCBS who said they never received a claim from Lane. I contacted Lane and discovered they used insurance info from over 10 years ago! I gave them a copy of my card when I checked in, but apparently that was too much trouble to put into the computer...UGH! 1 1/2 hours of my time calling ROUNDTO FIND OUT WHAT THE PROBLEM IS, and I'm told I will get an updated bill in 30 days or so - BETTER NOT! I expect BCBS to reject the claim as untimely filed. I will NOT be responsible for the bill, trust me. I was an inpatient there several years ago and was mistreated so badly by an RN there I never went back. I thought their urgent care clinic would be different- nope.

This was the best experience I have had at an urgent care facility. I was a walk in patient and was…read morecalled to the back within 20 minutes of hitting the door. The gentleman who did my intake was thorough. I saw the Dr. for about 5 mins, but he listened to me, provided feedback and could tell I was in discomfort and went over his plan of care with me. Nurse Haley I believe her name was, made me feel comfortable considering I needed a shot in my behind and checked on me. When I tell you I could have cried from relief after the experience I had with this team! I came in at a pain of 7 walking like a robot and left at a 5 feeling comfortable. I left with knowledge and prescriptions for how I could continue to feel better. Thank you Dr. Abasi, Nurse Haley and anyone involved. I know healthcare isn't commonly on recommendation but 10/10 would recommend.

I got charged $50 to get nothing done at this clinic when I came for a extraction for a exist on my…read morejawline and on my cheek and under my chin and they tell me it's nothing we can do right now and try to give me some anabiotic cream and tell me when it get bigger, we can do something. What the fuck I'm coming here for I am pissed the fuck off that I paid $50 to get nothing fucking done.

Very clean place including bathroom. The front staff as well as the nurses and doctors are friendly…read moreand do a excellent job. It's super fast here most of the time. I recommend this place

Everything about this office is amazing. Their staff are some of the most friendly, professional…read moreand genuinely caring medical professionals I have ever met! I've had more than one last minute appointments to this location and they've always been ready to help with a smile on their face. I won't go to another Urgent Care anywhere in AP.

Didn't see a doctor. I saw a "service provider" who told me I had a cold and fever isn't considered…read morefever unless it's 100.5 or higher. Nothing to see here.

From the owner: Patient Plus Urgent Care is a fast and friendly way to take care of your minor illnesses and…read moreinjuries - the sniffles, rashes, fevers, aches, breaks, and other conditions that deserve prompt treatment but are not serious enough to require a visit to the nearest emergency room.

Dr. Whitney is the best...ever! She's so wonderful and actually listened. She truly cared about…read morewhat was ailing me, and was even proactive in her diagnosis. Tell me the last time you saw a doctor truly listen!?! She is a gem - protect her at all costs! I was in and out of the clinic in no time (35 minutes) including my strep test, and they even called my script in to Walgreens. The facility is very clean, and everyone from the front desk to the nurses, was so kind. Absolutely wonderful place if you find yourself having to run in for Urgent Care. Bonus points for having a television in the exam rooms, so one doesn't get bored. Great distraction! We were in BR to move a niece into LSU, but if we ever find ourselves in need of care and in Baton Rouge again, I would not hesitate to return - as well as recommend to anyone who needs urgent care.

I went in to get covid tested for work. The process is streamlined and setup so that minimum…read morecontact is made with other patients. You come in, sign in on the tablet, show ID & insurance, then wait in your car until you are called. I waited for more than an hour. It was long, but I expected it. And at least I got to wait in the comfort of my vehicle versus a cold waiting room. The technician that took my vitals and performed the test was very hospitable. The front desk staff greeted me and were nice as well. The only negative is the parking lot. Spots are few. However, I would visit this location again.

The type of care we received was five star from the front desk experience to the health…read moreconsultation. Fast appointment setting and easy to follow paperwork. The care quality is the same as you would receive at a hospital. I will recommend this place to all my friends because believe me when I tell you when I say "They listen they truly listen" to your concerns and provide you with the best options to get you back to your everyday life.