Dr Walker has been my husband and my primary doctor for a year.
His is nurse is wonderful and I feel any conversation I have with her is listened to and directed to Dr Walker in a timely manner.
Dr Walkr himself has been a good doctor but it's his staff that makes a difficult appointment.
The office manager told me a straight up lie. Told me I could not bring a bottle of water in because OSHA said so. Little did she know I use to work at OSHA and their rules are for employees not patients. Also there are no laws for bidding taking a drink into a doctors office. I called to make sure. OSHA just laughed. Bad lie lady (Tiffany I think is her name) If it is office rule that's fine. Just post it at the desk and be nice about informing people.
Debbie is at the front desk and I don't think she has ever been nice to me or even smiled.
I can tell you about a mother that put their kindergarten student on the bus the first day of school. Scandelous and bad mothering. I can tell you about the lady in the store cutting in line or I can tell you about bad service at Mc Donalds. I can tell you these things because I had to stand and listen to her fuss with other employees while I am waiting for her to acknowledge me and check me in. I can also tell you how she was demanding co-payment when I have 2 insurance policies and don't have co-pays. I can also tell you when she did figure it out she didn't say "Im sorry for the inconvenience " she just threw her hand around and told me to go sit down. I have spoken to other patients who have similar stories and complaints about Debbie. I have tried to address these complaints with the office manager and have gotten no where or just lied to.
Make a it very difficult to see a doctor when you see him for 5 - 10 minutes but have to go thru an hour of BS by bad employees.
I want to say again that his nurse is a different story and is very pleasant and knowledgable. If I could skip and just see her and Dr Walker it would be nice read more