After this visit, this Jamba Juice location owes me stars. They deserve a negative rating. I went inside and paid for a Large Chunky Strawberry smoothie bowl. It was $15 and change. Only 3 customers ahead of me. 20 - 25 minutes later, I still do not have my order. I walk up to the counter to ask for my order. I told the employee that if my order is not ready that I need my money back because it has been over 20 mins and I have to go to work. The employee looks back and grabs a smoothie bowl from the counter behind him. He says, "Here it is!" After waiting over 20 minutes, they try to hand me a regular sized Chunky Strawberry smoothie bowl (I had paid for a Large). Not only was it the wrong size, the container was only half full. I told the employees I need my money back immediately. They try to offer me other Auntie Ann's products from the case, but I told them I am not looking for any freebies. I just wanted my Large smoothie bowl that I paid for and since they could not produce the correct item then I need my money back. Well, apparently, there was no manager on duty to process a refund. They asked me to stay another 10 mins until a manager arrived just to give me back my money! I told them to issue me a giftcard with the amount that I paid. Employees took over 5 mins to figure it out. Meanwhile, the young man that made the smoothie bowl, was standing in the back smiling and laughing as if he was the Employee of the Year. Worst experience ever in a Jamba Juice. Horrible. Never going back and I will be glad to share my experience with corporate. I HIGHLY do not recommend this location. Let me add that their prices for Jamba products are little more than every other location. read more