Very disappointed. I ordered three açaí bowls, and all three were significantly underfilled. They looked closer to half full than a full serving, especially considering the price. The flavor was fine, but the portion size was unacceptable. When you're paying for an açaí bowl, you expect it to be filled, not left with so much empty space in the container. I left feeling like I didn't get what I paid for. Unfortunately, I won't be returning unless the portion sizes improve. read more

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this location is criminally understaffed. they had one person working on a Saturday afternoon with a line out the door. awful management to allow this to happen I feel bad for the employees left with no support. My smoothie was great and I give the workers sympathy read more

i dont normally leave reviews but i had to for this one. I came in today around 9:40am and ordered a smoothie, when i walked out my purse got stuck on the door causing my smoothie to spill all over me and my purse. I came back inside and asked for a new lid for my drink and the man who was working was extremely nice and didnt make me feel embarrassed at all. he put the rest of my smoothie in a new cup with a new lid and gave me the left overs from when he made my smoothie so i could still have a full smoothie. i used many napkins and the whole counter was soaked and he cleaned it up for me and told me not to worry about it. once i was all cleaned up he told me he was sorry that happened to me and to have a better day. thank you so much for making me feel not embarrassed and helping me clean up. superrrr nice guy! thank you!!!!! read more

Shout out to the gentleman working alone this morning with multiple large orders, mobile orders and walk in customers. He was efficient and had a good attitude. Happy to wait a little extra for a bowl. read more

I always have enjoyed Jamba Juice Smoothies. The thing I like about this location is the staff is always very nice and drinks are always consistent. I went with one of my favorite - Mango Go Go. I added soy protein powder but usually go with a different option which I like better. I was impressed that they do enforce and limit people in the store to be safe as well as cleaning the store. A good experience as always... you can go wrong at this Jamba. read more

Jamba - a view of a coffee shop from above - Juice Bars & Smoothies Near Me - Crystal Lake, Illinois

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Please remove review . I was upset with the staff attitude but love Jamba Juice so three stars

New to the area and figured we'd stop in for Jamba Juice on a hot day. We've had Jamba Juice before, but never this bad. Got chocolate Moo'd and it was such a thin mixture it was more like chocolate milk (not to mention none of the cups were full). We also got Strawberry Wild, which is supposed to have strawberries and bananas....it tastes like rancid Kombucha. No strawberry or banana tastes at all. The menu board no longer lists the ingredients. Very disappointed and will not return. read more

Love the variety of smootie and food options here, not only that but you basically have the ability to create you own drink when you use the app and they have awesome options like 3g energy, whey boost, vitamin and zinc boosts you can add as well to make it that much better for you! At this location they were friendly which I always appreciate, it was clean of course smelled amazing, lots of natural light very good vibes for a health smoothie food place. Only this is I wish the watermelon breeze was year round it the only smoothie I'm really partial to being so picky read more

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Have loved Jamba Juice since moving to Chicago. Too bad this is the last location in the far NW suburbs of greater Chicagoland. There used to be one on Randall Rd in Algonquin and another one on Rt 31 near Spring Hill Mall. But not any more, sadly. Now I have to make a special trip to Crystal Lake just to get my Jamba Juice fix. Absolutely love their Pumpkin smash and their new pumpkin protein drink. If you love pumpkin give these two Fall drinks a try. You might just fall in love. read more

I can't give more than 3 stars because I used order ahead, got there when my drinks should have been done, and the person working had not even started them yet. She was very fast in recovery, under 5 minutes, but order ahead should stop your wait time and let you get in and out. Instead, I STILL had to park and I STILL had to wait. My wife likes the Vitamin C boost (it used to be called Coldbuster) and their product is really good. Fix the order process and you might see me again; fail again and you are off my list forever. read more

Happy we went! Been a long time since I've been to a Jamba Juice. Super clean inside, very friendly staff. I got a Small PB Banana Protein and my wife got a Medium RazzMaTazz* hopefully I spelled that right. Suppppper fresh tasting on both. SO GOOD. Guy made the pb banana a little large so I got a "free" upgrade to a medium. We will be back everytime we shop at SamsClub. Going to try the coffee one next! read more

Worker prioritize the remote orders over customers trying to order over the counter. My wife tried to get service and was told to leave the store . As she left they made sarcastic " Merry Christmas" statements to her. I would order online if you intend to go to the store. read more

This was the best service I had. I ordered online and with the whole social distance going on everyone knows how the pick up process is anywhere. But what made the experience more amazing was the note on top. I understand it's just a note but that's just it. They didn't have to make a note but the fact that they did made it a special experience. Thank you jamba team in crystal lake read more

Jamba - Juice Bars & Smoothies Near Me - Crystal Lake, Illinois

Don't expect much for service from a place staffed by high school aged employees. I placed an online order and it seemed like my presence in the store was an inconvenience on their day. read more

Always my favorite place to stop when I'm out in the Crystal Lake area! I love the smoothies and have a hard time picking what I want because everything is so good! I love getting a Belgian Waffle as well to go with my smoothie! So glad this place is still around and close to Huntley since the one in Algonquin is gone. Always a good time for a Jamba Juice smoothie! read more

Again again again - go to Jamba locations and order at will - fresh and tasty. In love.

The phone is off the hook, I can't reach the store to make sure they don't put something on an order for someone with an allergy. Very frustrating. read more

Denied a wheat grass shot an hour before closing. No welcome and looked at like I was the biggest inconvenience while ordering. Sad because I just moved back to town and was so excited to stop by. Not to mention there was no one else inside. Sorry to bother you guys! read more

I just placed an order from the parking lot. She told me to come inside to get it in 5 minutes. Waited 8 minutes just to be sure - the employees were all standing around and no one had started my order. You're paying 3 employees right now. Just an FYI. Oh, and I cancelled my order. I had hot food waiting for pickup next door. read more

I've been coming here after the gym a lot recently. I get the protein berry workout. I love it! I was just in there a few hours ago and I had the best service so far. His name was Jay, he was super friendly and very knowledgeable on the difference between soy and whey. (For my protein) Also, I asked for a medium but there was a tiny bit left (like always) and he put it into a large size. Every time I come there is always left over smoothie and no one else has ever done that for me. It was awesome:) thanks again Jay, give that guy a raise, SERIOUSLY! read more

I wanted to try something different and I tried the greens n' ginger drink. I did get a $2 off coupon from their website. It doesn't have to be expensive look for deals online. I got a healthy drink out of it. Thanks! read more

Jamba - Not bad, pretty tasty! - Juice Bars & Smoothies Near Me - Crystal Lake, Illinois

It was my first experience at Jamba Juice. I felt dumb because I didn't know what I would like. The staff member was so kind and helped me figure it out. My 8 year old saw that he was helping me and put money that he earned himself into the tip jar. The staff member thought that was so nice that he gave my son a free drink. My son was so happy. It's customer service like that that keeps people coming back. read more

Meh is right. and also overpriced. I had the green tea smoothie---Dare I say Starbucks makes a better one? No I will not say it. Good but not good. Sorry but not sorry. read more

I have been meaning to write this review for a few days now, but have not had a chance. I stopped into Jamba last Wednesday April 26th . I was getting over being sick and don't have much of an appetite so this was the perfect meal! This is a very small shop so can get crowded if there is too many people. They didn't choose the best layout when modeling it. Smoothies are good and always exactly what I asked for. I always get good customer service, as well by being greeted when I walk in and and today a young man named Lucas said "have a great day Jen" which I thought was very personable. And this was just off his memory of writing it on my cup because I have only been here a few times. I like the Caribbean passion and razzmatazz smoothies. I usually get energy boost as well which is nice and you can't taste it at all. I am always that crazy lady that always ask for extra ice so I get my drinks extra thick so they are super cold and it's delicious! Last longer too! I would recommended trying that! Great quick stop if you are craving a smoothie though. read more

The workers were nice but had awful service. Making the drinks were super slow for them and they didn't seem like they liked their jobs so overall it did not enlighten the mood. It took them 20 mins to make my bowl and another 10 to make my smoothie. Would not recommend this one in crystal lake. read more

I love that Jamba now offers lower calorie smoothies! I can enjoy my smoothie with less sugar and calories. The light strawberries wild was really good I could barely tell the difference. Their banana oatmeal is really tasty too. read more

I've had positive experience here! All my drinks have been very consistent in taste. One time the manager had my drink made over again because they didn't feel as though it was full enough. It was a bit unnecessary but it was nice that they cared. I've also haven't had to wait too long here. read more

The staff is always SO funny and nice! They go out of their way to make conversation with their customers if it's not too busy. I love going in there. They give such a good vibe and never get my order wrong. I love the apple and greens smoothie :)) read more

I love going to this Jamba Juice location! Every time I come in the staff is very friendly and up beat. I always ask for my smoothie to be customized for me, and the staff is very accommodating. Drinks come out in a timely manor, and the store is always very clean. Highly recommend checking this place out if you haven't yet. Its nice to have healthy options on the go! read more

It's my second time going here they do need a counter in there instead a dirty shelf so we can give them the money

I stopped in last night to try the new chia pudding and was helped by the nicest guy. I've been to this location a few times and Lucas was a breath of fresh air. Some of the other staff members are not so friendly. Lucas was so pleasant to speak with and had a smile on his face while helping me. I would hope that the manger would take notice of a good employee when he/she has one. read more

The manager Nick is always super duper helpful! Always come here and the service is fast and friendly. Smoothies usually delivered to table and the shop is so clean you could eat off of the floor! Most importantly, the drinks always taste AMAZING and super fresh! By far the best Jamba in the Chicago Northwest burbs! read more

Great smoothies with all kinds of fresh fruit and a clean inviting atmosphere. My little sister goes here just about everyday to get her "berry wild." Staff is friendly but sometimes a little slow. read more

My wife and I are from California and love Jamba Juice. Moved to Crystal Lake IL and couldn't believe there is a Jamba Juice. I went in with my wife to get a smoothie, however one of the employees that made our smoothie made one of our smoothies very runny. I knew it when she was pouring it into the cup as they usually have to smack the blender to get the smoothie out while this one just poured out. Employee knowingly turn her self so no one could see the runny smoothie!!! I was very agitated with her that knowingly she would serve juice rather than smoothie!!! I took the smoothie but I just couldn't just leave so I went back in and told the other employee that I didn't want it due to the smoothie being runny... He was amazingly helpful and immediately apologized and made me a new smoothie... He was literally so amazing on how he Handel it. The thing is in California every Jamba Juice you go to is packed and people will wait because the quality of the smoothie is amazing!!! I will wait just don't make me a smoothie with crappy quality. read more