1. Jalil A Khan, MD

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Lewisville, TX

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Jalil A Khan, MD

5.0 (2 reviews)
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7 months ago

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2 years ago

Would very much recommend. Dr. and staff were so nice and accommodating in addressing my issues. TM

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Dignity Primary Care

Dignity Primary Care

3.1(17 reviews)
1.3 mi

Wow! After reading the negative reviews, I can't believe they are talking about the same doctor…read morethat I see. Dr. Goyal has always been nice and good to me, and so has the staff. She listens to my concerns and offers advice that I can either agree or disagree with, but her yelling, never! They could do better with the time you're actually seen by her.

WARNING.....***DO NOT GO TO THIS MD***…read more My name is Holly and I have Severe Chronic Fatigue/Myalgic Encephalitis. I have disabled and a shut in for 15 years. I am severely disabled! (see photo). After 3 months with Dr.Goyal, I am so much worse that I can barely care for myself. After bloodwork, I was told by Dr. Goyal that I was diabetic. The degree of neglect constitutes a Breach of Medical Ethics. The Staff was Horrible!!! I was treated rudely, angrily, and with a complete lack of compassion. During one phone call with Dr. Goyal, she hung up on me. I literally begged the staff to help me get through to her, to no avail. I have been trying to research Diabetes myself. I have never complained about an MD before but will be sending this to the appropriate board for review. Take note, Dr. Goyal first appeared to be very kind. Do not let that fool you. Please read all of the other bad reviews. 1. Never explained Diabetes at all. 2. Never discussed Diabetic Diet at all. 3. Never prescribed Metformin, when I could not afford $700 a month for Ozempic. 4. Never discussed any of the many other diabetic medication which could be less expensive. 5. Never suggested a Glucose Monitor. 6. Never ordered Physical Therapist to access me for Wheelchair. 7. Never ordered Home Health. 8. Never explained Chronic Fatigue/ Myalgic Encephalitis to Staff. 9. Never explained to Staff my Extreme Sensitivity to Light and Noise and need to speak to me very slowly and quietly. 10. Never returned my 5 phone calls placed every Monday for 5 weeks. 11. Never delivered a month of Wegovey samples to my home as promised in July. 12. Never explained Wegovy must be taken at the same time daily, which is impossible with Severe Chronic Fatigue/ Myalgic Encephalitis. 13. Never acknowledged that Wegovy is not approved for diabetes and therefore would not be approved by insurance company. 14. Therefore, I did not have any diabetic medication in three months. 15. Did not understand Severe Chronic Fatigue/Myalgic Encephalitis, because she said, " I do not have any physical or biological means to prove you need an electric wheelchair." 16. Staff was rude and even accused me of lying. 17. At this point, I canceled all future appointments,and in search for a new MD. 18. However, without a wheelchair of any kind, I cannot walk from my front door to a car, to get to a new MD. 19. I have been disabled and a shut in for 15 years. 20. My overall health and ability to care for myself has been greatly reduced because of Dr. Goyal's complete disregard for my care. This is a question of Medical Ethics which must be addressed.

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Jennifer M Bontreger, DO

Jennifer M Bontreger, DO

3.4(9 reviews)
2.4 mi

Dr. Bontreger is the best doctor I have ever had, hands down!!…read more What she is: very smart, very thorough and a straight shooter. She knows her field, has a great personality, and is direct. What she is not: she is not a liar, nor will she tell you what you want to hear. She will not play games. Her staff is absolutely outstanding. Jeannie at the front desk is always nice, always happy and I can hear her smile over the phone. She is the sweetest lady ever and has a great sense of humor. Brittany is amazing! She has drawn blood from my left arm (no one has ever had luck with it) over and over, perfectly. She is very good at her job, very thorough and very nice. Everyone in her office is amazing. I see a few negative replies and they cannot be correct, these folks were either somewhere else, or they were the biggest a-holes to ever grace the state of Texas. I cannot imagine what it would take for the front office folks to not be professional. Do yourself a favor - try Dr. Bontreger - you will see the minute you meet her that she is the right doctor.

Im a small business owner…read more I use 'obama care' for my personal insurance because its the most cost effective. we have the gold level plan, or whatever. United Healthcare assigned me to Jennifer Bontreger - I called to schedule an appointment to find out that she's no longer accepting new patients for 'Obama care' people. (Their words) Rude staff. If I'm judged by what insurance provider I use before even getting into your office, Im glad that you're not my doctor, I suppose. Pick ANY other doctor but this one in my opinion.

Bridlewood Family Healthcare - Dr. Brian Glaser, DO

Bridlewood Family Healthcare

3.2(35 reviews)
3.0 mi

The lovely Victoria Thomas is this group's Nurse Practitioner, and I choose to see her. For about a…read moreyear now I've made appointments with her for general health and cough-cold stuff. She is supportive, knowledgeable, thorough and personal. Always. Either she takes very very good notes and reads them before she comes in, or she's got an amazing memory. Truly engaged in making a difference in my health and life. Overall Pros - Clean, beautiful facility. Feels like they stay on the leading edge of current medicine and practice. Overall Cons - There have been a couple ladies who work at the business desk that are not enjoyable. Not awful! Just meh.

After my beloved PCP retired/moved out of state, I decided to try Bridlewood Family Healthcare due…read moreto proximity to home and because my prior PCP had stated that my medical records would be transferred there. The front desk staff was nice and the MAs friendly. They apologized and thanked me when I mentioned that I found a 6 day old urine sample in the restroom. Dr. Glaser was not friendly towards me. My visit was to be a new patient physical. He did not engage or try to get to know me at all. My face to face time with him was less than 10 minutes, and the only thing memorable that he said was that my insurance might not pay for my updated tetanus shot (they did). I went downstairs to do lab work and was there for about 30 minutes when they finally realized that Dr. Glaser did not order lab work because I had done lab work 7 months prior. Fairly certain that lab work is part of a physical...but whatever. I had already made up my mind that this man would not be my new PCP. A PCP should be warm and engaging, and someone who will listen to their patients when they are concerned about something - Dr. Glaser checked none of these boxes. Fast forward a few weeks later to the billing nightmare that followed, my insurance covers an annual physical (including the lab work he wouldn't order) 100%...but the first bill was coded as a new patient appointment, but they left the physical off. So I had to call the office about this...they made my patient responsibility $0 in their system, but then rebilled my insurance company with duplicate charges and overbilled by almost triple. I decided to call BCBS directly since I had yet to find a competent individual to help me at the practice. The insurance rep told me that one of the codes used on the new bill was for a psychiatric evaluation...OMG! I explained the whole situation again, and BCBS filed a grievance and the billing did eventually get situated. I have talked to others who have noticed similar billing issues on their statements from this practice...so definitely watch your EOBs here. Unreported overbilling is sadly something that happens too often in the medical world. I have given up on ever seeing my 7+ years of medical records from my prior PCP. I am fairly certain they went into an abyss of some sort in this Bridlewood office of confusion.

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Bridlewood Family Healthcare - Dr. Bryan Wasson, DO

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Jalil A Khan, MD - internalmed - Updated November 2026

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