I ordered online from this store a week ago, so far I have had no updates on my order. I am going…read moreto the beach at the end of next week and thought 2 weeks would be plenty of time in order for the shoes I ordered to get here, but now it has been a week since I placed the order and that does not seem to be the case. Horrible customer service, I have emailed twice and left a voicemail all for no response and an order that is apparently in limbo.

The manager is so curt and rude. She didn't even stop to address the situation going on at the…read moreregister. She just "couldn't be bothered". If I owned the store it would be time for a new face of the business. Not this woman at all.

I visited this store twice today in Chatham, MA. I am a 62 petite woman and was dressed nicely in…read morewhite pants and a cute top with sandals. I selected 5 items to try on - there were 3 women working in the shop and were standing around talking amongst themselves. Not one of them asked if I needed a fitting room. The main woman behind the counter saw me go into the fitting room. Nobody came to check on me. When I exited the fitting room without the items - the main woman behind the counter sort of looked at me and smiled but said NOTHING. I DID find one item that I would have purchased - a very cute Z Supply dress - but there was NO WAY I was going to purchase it after this experience. I did, however, go online and purchased it to be delivered to my home in California. I liked the brands that this store carries and did like the fact that they offer free alterations but if nobody is there to assist you - then why purchase? I will not be back.

The perfect selection of "Cape friendly" clothes. I transformed into a local overnight! The quality…read morematches the prices.

Great location, right on the main drag. They're a little smaller than most of the other US…read morelocations, however they still have a great selection and very friendly staff.

Expensive, especially for a chain where the "British" clothing is mostly made in Asia. I bought a…read moreclassic cable-knit cotton pullover sweater, marked $99 and then marked down to $48.50. With the discount, I paid $40 - which I felt was great, considering what I pay from places like Land's End or LL Bean. Be smart, shop on sale, and you'll be fine. At full price? Too high. Sales gal (young) was helpful and friendly.

Winter trip means winter footwear, but fleece lined mukluk boots aren't really good for long…read moredistances. Especially on a forty-eight degree day. Which brings us to Mahi Gold Outfitters. The MRS decided a supplement footwear would be a good idea. I thought, "Oh my, not an Outlet Strip?" This would shoot the whole day down. This Red Barron wasn't going to let this happen. As we walked the charming Town of Chatham, I schemed, no matter what the price, she's getting a pair of "sneaks"! We entered the commercial area of Town & no more than 5-6 shops in was Mahi Gold! "How about this place?" I said. Her brows lifted with glee and immediately headed to the door. She said, "Aren't you coming in?" "No, I trust your decision and I'd like to take in the sights from this bench." SCORE. It looked like a really nice clothing shop and after 15 or so minutes I heard exactly that. She found a white pair of Deck Sneakers (Spring Fashion) on sale! Price was like I said of NO concern. We had our walking shoes and it only took one stop!!! Mahi Gold I am forever indebted. Off to our hike. Men, take my advise, if you want to enjoy your stay on the Cape.

I used to love ordering from this store until I had to return something because it was damaged when…read moreit arrived. They initially refused to give a refund, offering a half-credit, and claiming they had sent photos of the item to PayPal in response to a dispute I didn't even initiate. I tried to contact them by phone, chat and email but I got no response, and this was long before the store closed for the day. Today I finally got a reply and was granted a refund, but the agent "Lexi" was extremely rude about it, saying "only so this matter can come to an end." Two hours later she made another rude response to a complaint I had made about the bad customer service at this store. Apparently she is the store's customer service department. She only came across as a bully, and if you have bought something there and are considering returning it for any reason you're better off just keeping it. Thanks to their horrible customer service, I won't be shopping at this store ever again.

A great store right on Main Street in the Chatham Shopping District…read more A chain store, I believe. This location closes at the end of January and will open up in late March. Wide selection of men's and women's clothing, right out of the Preppie Handbook. We stop in each time we are in Chatham with the purpose of picking up a bottle of eu de Toilette, Blue one of Southern Tides signature men's colognes. I love it, light, summery, and with a faint hint of wildflower - lilac - lily. My brides loves it, and I do garner a lot of comments when I wear it in public. Very nice staff. No negatives to whatsoever.

From the owner: In 2018, we brought the Tide to the Cape & Islands via our Southern Tide Signature Stores in…read moreNantucket, Chatham, & Mashpee. Southern Tide combines fresh trends with cherished classics to offer all of your 'go-to' outfitting for your summer on the Cape and Islands. From beach, boat, brewery, or golf course to a summer night in town on the cobblestones, Southern Tide offers all of the necessary basics for seasonal living for men, ladies, and boys. Southern Tide is classic, coastal, and adventurous; just like our treasured Cape Cod & Nantucket, and we are pleased to indulge our customers in this lifestyle brand.

SUPER cute store with a ton of trendy and stylish apparel. The price point was a little high for…read moreme, but if you're in the market for something more unique, this is definitely the store for you!

4% Charge on a $700+ order because I used a credit card. Absolute ripoff and was not broadly…read moreposted. Severely regret going here and will not be shopping here again.

We love to stop by every time we visit Cape Cod just to see what is new and have picked up many…read moreitems because the logo is fantastic and we like the tagline, "Respect the Locals," which means the sharks :) The seasonal items are always really cool and the quality is outstanding.

Love Love Love this brand! Very cute everything! Always something new coming out…read more Great selections for a child or adult. Can't wait to see what they come up with next.

If you are a fan of the "Life is good" items you will be in heaven here…read more Prices are a little steep, but they do have a lot of cute items. Plenty of nice shirts and sweatshirts for men and women. I browsed the clearance in the back and there were some good deals on t-shirts for $13. If you are looking for a less expensive option, they do also carry stickers. They do carry limited pet items as well, I spotted dog bowls and collars. Nice that they have some Cape Cod specific items too!

They have cute merchandise. I purchased some "goodies" and I would have purchased more except that…read moreeach time I was in there (I was in there on two separate occasions) the employees were not at all friendly nor welcoming and, on the contrast, they made me feel incredibly uncomfortable. The second time, I brought my mom in to shop with me and when we left she said "Did you feel like they were treating us as if they were suspicious we were going to shoplift?" I was so surprised she got the EXACT same vibe as me brought it up to me without saying anything, because that is exactly how I felt! Was not a comfortable shopping experience.

This really is just a toy store, but if you have littles, this is a great stopping point on main…read morestreet. We popped in and they have almost everything you'd see at Toys R Us. There is a little area with Cape Cod centric books and clothing that make for great souvenirs. Fairly priced for a touristy toy store.

The girls who work here were very sweet, patient and helpful with my niece and nephew. They have…read moresuch a wonderful selection of toys, games and clothes - We always look forward to coming here every summer!