Poor customer service. The office wouldn't pick up the phone to verify our insurance coverage…read morebecause they said it's our responsibility to have a card available. We've never been told by a dental office that will not call to verify, so that's a first. The insurance company told us they always call! Our new dentist office told us we won't have to worry about it because they'll handle it all. On another instance, they refused to see my child because grandmother took him and didn't login to my chart to confirm appointment, however they showed up on time. I called from out of town and they said they wouldn't see him. There's a dentist office on every corner, so avoid this one if you can.

My daughter went in for her cleaning on Friday. We learned that Dr Freddie has returned to Memphis…read moreto be closer to family which broke ours hearts we loved him. He's seen her since she was 6 months old but we are now using Dr Ayer and he seems to be nice and informative. We have some major work to complete soon so time will tell. Front desk is overall great ! i'm

When I say HANDS DOWN THE MOST AMAZING DENTIST I truly mean it!!! They were absolutely amazing at…read moremaking my kids comfortable and not scared! They really made them feel heard and happy! Not only was this the absolute fastest and best experience we've had, but the dental assistants were well trained and the dentist was incredibly knowledgeable and helpful with care needed for my daughter. He even provided input on a past procedure from a different dentist and told me even he wouldn't have done what they did. This made me truly feel like I could trust him! He was also incredibly kind and funny!! At the end, they gave my kiddos goodie bags with dental hygiene kits and coins to get prizes!! HIGHLY RECOMMEND!!!!!

I called looking for a dental office for my child as I am new to the area and they were nothing but…read morerude & short with me when I was asking if they could fit us in & take our insurance. For a place that's supposedly friendly & welcoming to kids it does not seem that way.

If I could give this practice, DrReddy & her staff more stars I would…read more We made the switch mid year and we could not be happier with our decision. We took our very "terrified of dentist" 4 year old to Dr Reddy and she has been nothing short of wonderful. She radiates calmness as do her staff, she has been kind to our child, literally talked her through the process and to put in simple words GONE ABOVE AND BEYOND! While providing the best dental care for our child. Our little one now says she would like to be a dentist like Dr Reddy when she is older to help kids that are afraid. & there is no better testimony than that of how wonderful this practice truly is.

We always have a wonderful experience at this Dr.Reddy's office. From the moment you walk in, the…read morestaff makes you feel welcome with their warm smiles and caring attitude toward both parents and kids. Everyone we encountered was incredibly knowledgeable and patient, taking the time to explain each step in a way that put my child completely at ease. The office itself is immaculate, i mean spotlessly OCD clean, comfortable, and clearly maintained with very high standards of hygiene. That gave us a lot of confidence, especially when it comes to dental care for children. It's hard to find a place that combines a truly friendly atmosphere with top-notch professionalism, but this office really delivers on both. I highly recommend them to any parent looking for a pediatric dentist who goes above and beyond to make the experience not only stress-free but genuinely positive.

Dr. Alexander Zhu, an oral surgeon, recently performed surgery on my son, and we are thrilled with…read morethe results. He took the time to explain the procedure in detail and addressed all our concerns, making us feel comfortable throughout. The surgery went smoothly, and my son is recovering well. I highly recommend Dr. Zhu for his expertise and compassionate care!

I had an appointment for a general cleaning but the Dentist, Erin Farmer Evan, did a exam. She…read morepoked on my gums so deep and insisted I need a deep scaling. She sent in the financial guy to talk me into it. He said it would be $480 something and my insurance would cover the rest. I said no, I'm only there for the cleaning. She would not do the cleaning. My gums were so sore after her exam. I don't have bleeding gums or anything wrong with my gums. They just wanted to make money off me. I called my insurance company and a deep scale would only be cover if it was approved by insurance first. So glad I said No. Still looking for a good Dentist.

What should have been a routine visit turned into multiple return trips due to issues caused during…read moretreatment, along with repairs that didn't hold. Even more concerning was the lack of acknowledgment and accountability from Dr. Loren when things went wrong. That level of care is unacceptable. You should be able to trust your dental professional--especially with something as important as your smile. If you're like me and rely on coworkers' recommendations for where to go--and where not to go--consider this one of them. I won't be going here.

I'm writing this review to advocate for another patient whose experience with this dental office…read moreraises serious concerns about both quality of care and accountability. What should have been a routine teeth cleaning quickly escalated into a series of preventable issues. During a standard visit on April 2nd, the hygienist chipped the patient's front tooth (#8) while flossing--despite being informed ahead of time about existing resin work on both front teeth. This alone reflects a lack of appropriate care and attention. The patient was then required to return the very next day (April 3rd) for a repair--and was charged for it. Just three weeks later, on April 28th, the same repair failed completely, requiring yet another visit. At this point, the situation had already become frustrating, but it worsened significantly during the follow-up. While repairing tooth #8 again, Dr. Loren chipped the adjacent front tooth (#9) and did not acknowledge it. The patient only discovered the damage by requesting a mirror and had to point it out themselves. Even more concerning was the initial response--denying responsibility and suggesting the damage existed prior to the visit. Only after being confronted was the issue addressed. This pattern--causing damage, charging for corrections, and failing to take accountability--undermines patient trust and raises red flags about clinical standards and professionalism. Dental care requires precision, transparency, and responsibility, especially when dealing with highly visible areas like front teeth. Patients deserve providers who stand behind their work and communicate honestly when something goes wrong. Based on this experience, that standard was not met here.

Very caring staff & doctor is wonderful. She has had many of the same staff for years so that says…read morea lot right there. They work with you on payments and follow up to check on your child at home. I 1st took my son when he was 5 (he's 19 now). Never used anyone else for him. BUt now he's older I will have to tell him to go to adult dentistry. I highly recommend Dr.Bui to all in the area!

The technical staff here were very nice and demonstrated very professional behavior. The dentist…read more(GP) who saw me was abrupt and dismissive unfortunately. This was not favorable considering that I as the patient clearly stated that I was uncomfortable with dental visits. More over, I'm a healthcare professional and was somewhat embarrassed to see let alone be on the receiving end of such poor professional behavi When I tried to get a clear understanding of my dental findings, it was the dental technician who took the time to listen and explain.

Took my daughter in to get her teeth fillings. She just turned 5 years old. I was told by the…read moredental assistant that the dentist didn't allow parent/guardian to be in the room while the procedure was being done "Fillings". This didn't sit right with me, so I spoke with the dentist, and she allowed me to sit in the room! During the filling, after oral sedation, they placed her in a full body restraint as "Safety measure". Which was fine, she was sedated and didn't realize she was in restraints.

This dentist office is amazing! They are polite, punctual, and get the job done! Dr. Pham is…read morediligent and seems to really care about what she does. Judy G. the dental assistant is so kind, great at her job and will have your teeth squeaky clean. Definitely recommend this office!

I came to Kam Dental as a first time patient and was extremely impressed by the impeccable service…read morethey provide. I can't brag enough on MY NEW dental office. Everyone is so friendly and go above and beyond to make sure all my dental needs are met. Thanks to Dr. Kam and his entire Humble staff for making my dental experience priceless. Renea Coleman

Never have I ever been to a worse dentist. My family and I attended this dentist office while it…read morewas under another doctor and wanted to continue going, but after MULTIPLE negative experiences, we will not be returning. Aside from the interns/techs, their bedside manner is awful, and they do not explain anything they are doing beforehand. I've also never been to a dentist or doctor where the receptionist comes into the exam room while you are getting work done to have you sign random forms and charge you for God knows what. Since when is there a charge to "reserve" an appointment for a cleaning or cavity filling? And a cancellation fee, even if it is 7+ days in advance? The dentist himself spent less than 5 minutes in the room and was not personable at all. We will not be returning. I would put negative stars if I could.

Great and compassionate dentist with awesome office and other staff. Highly recommendable.read more

No need to worry about a dental visit at Huffman Family. Dr. Damien and his staff are not only…read moreprofessional, thorough, and good at what they do; they are nice and fun to be around.