Incredibly courteous, friendly, and professional staff at this dental office. They listen to your…read moreneeds and are very considerate and kind. One of the best dental offices around.

I have had severe dental anxiety for 15+ years due to one bad experience. And this place magically…read morereverses all of it! I have never stepped into ANY type of facility and feel so safe with the staff where I was able to relax while they did a procedure on me. Whether it is dental cleaning, or a surgical procedure, I don't even get jittery sitting in the chair! They accommodate to my requests. Whether it be Music, TV, blankets, numbing, Laughing Gas, or even talking me through everything they are doing, they are willing to do it all without thinking twice ! I will forever be grateful for this establishment. A dentist office where I feel safe, taken care of, and listened to.

I had a fantastic experience at Baytown Modern Dentistry! The staff was incredibly friendly and…read morewelcoming. I want to give a special shoutout to dental assistants Nancy and Jacquelyn for their excellent work during my deep cleaning. They made the process comfortable and thorough. Additionally, Anna and Kyle at the front desk were super helpful and always greeted me with a smile. I highly recommend coming here for any dental needs. If you're in the area definitely check them out!

I am having a dental emergency so I go online to my insurance company to do a search for dental…read moreoffices that are in network. I am referred to Baytown Modern Dentistry. I used their online service to request an appointment for the next day (Nov. 20th, 2025). I had a voicemail later that day from them saying they do have availability for that day. When I call them I am told yes there is availability, but suddenly when she finds out that my insurance is HMO their doctor for my insurance is not available until Dec. 1st. She knew it was an emergency from the start. So why all the sudden is no doctor available?

Probably the best dentist I've gone to in the Houston area, very gentle and quick and will tell you…read morehow it is! He will give you the best option for you. Let me not get started on the knowledgeable staff! They are really sweet/friendly and they talk to you during process to make you comfortable Update: First time completing a procedure without anxiety medication. The staff made me feel completely comfortable and confident during the process it went smoother than I thought. We have a second timer (no anxiety meds) got through a root canal and like it said before the dr and his team are the best! Definitely recommended dynamic solutions to my family!

Dr. Sea is the most caring, technically proficient, and patient-centered dentist I have ever had…read morethe pleasure to go to. The same applies to the entire staff at Dynamic Dental. Whatever your dental needs are, you should see Dr. Sea first.

Worst dental experience I've ever had. I was not properly numbed on one side, and when the dentist…read morestarted working, he hit a nerve. I reflexively jumped and grabbed his hand because of the pain. Instead of checking on me, he started yelling and told me to just raise my hand if it hurt. When I tried to do that, my hand accidentally hit him in the face, which made him even angrier. At this point my mouth was numb and my teeth were already filed down, so I couldn't even speak properly. I became overwhelmed and started crying out of frustration, and he responded by telling me to "calm down," which was incredibly dismissive. After a few minutes, he continued the procedure but was very rough, jerking my mouth and handling me aggressively. I left the appointment red faced, upset, and in tears. Completely unprofessional behavior and zero compassion for a patient in pain. I would never recommend this dentist to anyone.

This group does not know what they are doing/ very rough with their patients/ care quality is way…read morebelow average

I have only one negative about Baytown Family Dentistry and that is that the waiting room is always…read more5-10 degrees too warm. Other than that, this is the best practice my husband and I have ever been to, hands down. From the office staff to the dental hygienists to the dentist himself, they are all fantastic. The receptionist, Susan is friendly and warm and makes you feel like family every time you walk in. We don't feel awkward coming here and she really makes this a painless experience. Nobody likes coming to the dentist but this isn't so bad. I've also found that they don't charge as much as other practices. Our other dentist in Deer Park wanted almost 7,000$ for 7 teeth removed, a full set of dentures and the other costs included while Baytown Family only asked for 4,000$. They were also way friendlier and kept in touch with us more. I highly recommend them for all of your dentistry needs. Best dentist in Baytown.

I found the overall experience was good. Friendly professional staff nice building and equipment…read more The cleaning wasn't that great however.

The staff here are so professional and courteous! Going here for the first time....the atmosphere…read moreseems very calming. I went here to get my teeth worked on and the dentist made it as painless, and hassle free as he could! I really appreciate the fact that I didn't sit in the waiting room for hours after my appointment time to get treated! Anyone looking for a good dentist I'd recommend giving here a try!

Everyone was so caring for "Bubba" our brother who has downs and is non verbal. He was made to feel…read morewelcome, treated well and respected. We could not have prayed for a better experience. I highly recommend this place and all of the compassionate staff inside. Bravo Baytown Gentle Dental!

If you don't mind a long wait while you listen to Elevator music. I just wanted the music to…read morestop! A bit pricey by comparison.

I wen to see Dr. Cumberbatch and she and the staff is so friendly and made me very friendly. They…read moreexplain everything in detail and make a plan for what you need done. I will continue going there and making her my new dentist

I absolutely love ideal dental office! From the moment you walk in, the staff is so friendly,…read morewelcoming, and professional. The office is always clean and has such a calming atmosphere. Every concern l've ever had has been addressed thoroughly with absolutely no pressure, which I truly appreciate. Maribel has been AMAZING since day one - she's kind, patient, and always makes me feel comfortable and heard. And Dr. Deshmukh genuinely cares about her patients. She explains everything clearly, treats you with so much care, and creates a completely judgment-free environment. You can really tell she wants the best for her patients. If you're looking for a dental office that makes you feel safe, respected, and well taken care of, this is the place!

I came in on a Saturday knowing that I was probably not going to be able to be seen today and asked…read morethe front desk person if I would be able to fill out a new patient form so I would be able to come back throughout the week and be seen. The lady took my insurance and we waited for 45 minutes for her to tell us that she only needed those so we could be seen today. so she ignored what I was asking to do but also just wasted our time and gave me attitude over asking for my insurance back. all I wanted to do was enter my information as a new patient and that didn't happen in the hour that we spent there. the attitude for the desk lady telling me I was wasting there time was extremely unnecessary and will not be going back to this unprofessional and rude place again. Thank you for wasting my time

I hate dentist care - not them personally - although some aren't very nice - just the whole…read morepainful, super traumatic experience I've had my whole life. But Dr Hurd was recommended to me and I've had an ongoing issue with an ever-worsening FRONT tooth loosening after a facial injury many years ago. Dr Hurd was the first dentist I've seen who took this issue in hand, dealt with it immediately, and gave me a very positive outlook and prognosis. Not guaranteed but positive. I was expecting to lose this tooth either through eating or because it had to be removed. From the first interaction with this practice I was impressed. Insurance issues - resolved. Front desk - great. Nurses - Julie and Sneed (sp?) lovely, and Dr Hurd himself? So gentle, so caring, so kind, such a nice man. I've been to 'gentle dental' clinics and they don't know what they are talking about. Dr Hurd is an angel and he is the first dentist to whom I ever said "I could hug you" after my visit. I cannot recommend this practice enough. Oh , and by the way, if you need it? They supply 'stress balls' at the front desk! :)

Excellent visit! The staff are wonderful, Heather was perfect and took great care in cleaning my…read moreteeth! Love Dr. Hurd, highly recommend his practice!

I scheduled an appointment for my daughter and me well in advance, providing all necessary…read moreinformation, including our dental coverage. However, upon arrival, Jessenia at the front desk informed us that we would be checked in as self-pay because "the website indicates that our coverage is inactive." This office had access to our insurance details beforehand but failed to verify them. To clarify, I called my insurance provider, as I had already done prior to scheduling, and once again confirmed that we both had active coverage. I even put the agent on speaker so they could speak directly with Jessenia. Instead of handling the situation professionally, she responded with an attitude, rolling her neck and eyes. Because they failed to verify our insurance ahead of time, our appointment was delayed by 25 minutes, causing unnecessary inconvenience for me and my daughter, who had to return to work and school. While dealing with this issue, a dental assistant came from the back, looked at me and said, "I'm ready for you all." I questioned my daughter's and my name, and she replied, "Yes, the three kids." I looked at her confused and a bit irritated because again, this office lacked to verify information. I did not have 3 children with me. It was just me and my daughter. I even mentioned our names. I then pointed to the actual family she was supposed to be calling. Once we were finally seen, I was informed that neither my daughter nor I could receive our scheduled cleanings because there was no hygienist available today. Despite booking an exam and cleaning, whoever scheduled our appointment scheduled us on a day when cleanings weren't even possible. Instead, we were only booked for an exam, meaning we would have to return for a second visit. After my exam, I was offered the option to get a filling done the same day. Jessenia told me the cost would be $27. When I asked if my insurance covered it, she assured me that all expenses were fully covered. However, after the procedure, she suddenly informed me that I had to pay $27 because my insurance "only covers 80%." I told her that was incorrect but, against my better judgment, paid the amount and planned to follow up with my insurance for reimbursement. Then, she informed me that I also had to pay an additional $10 for my daughter because "every patient is required to pay $10 per visit due to inflation." That policy is completely outrageous. After leaving, I called my insurance provider and confirmed what I already knew--my coverage should have fully paid for the procedure. I returned to the office because I forgot to request work and school excuse documents. While there, I addressed my concerns with another receptionist. Instead of allowing the conversation to continue professionally, Jessenia butted in with an attitude, interrupting repeatedly and making unnecessary comments. The situation escalated, and we ended up yelling at each other in the lobby in front of other patients. I was originally scheduled to return on Friday for our cleanings, but I canceled the appointments and will not be coming back. Jessenia lacks accountability, is incompetent, unprofessional, and disrespectful. This office is disorganized, does not respect patients' time, and has rude staff. I would not recommend this location to anyone as long as Jessenia is the manager. I called corporate and left a message around 1 PM, but as of now, I have yet to receive a call back.

I'm very new to the area from Dallas, TX but went to get X-rays of tooth due to sudden pain and was…read morereferred to their oral surgeon after they took X-ray. The dentist just looked at X-ray. He didn't even look in my mouth. I was told that Dr. Frank couldn't pull tooth as it was too complicated. Due to fact I've had heart surgery I needed surgeon's consent for sedation. I did get antibiotics for infection. Since I don't know the area at all their office manager, Jess, got frustrated with me because the offices where their surgeon works out of are in places I have no clue of how to find. Plus the sedation and bone graft (for last molar on bottom right) was going to be $1100.00! She told me all this at the front desk in the open with many patients in waiting area. Very unprofessional! I'm 74 and have no plans to get an implant. Jess said she'd call me when they got surgeons consent for sedation. While waiting for consent I got copies of my X-rays and sent them to my dentist in Dallas. He said it was simple extraction so when I got surgeon's consent that was sent to me (and Lovett) I drove 250 miles to Dallas and had it pulled by him for $120. No sedation or bone graft needed. Jess was so arrogant and dismissive. I'm now back from Dallas with tooth extracted, no pain. Oh, my heart surgeons office called me to let me know they faxed consent to Lovett Dental the day before I left for Dallas. Jess has yet to call me to let me know she got consent and it's been 10 days since that occurred! Don't go here. They are overbooked, overworked and very unpleasant.