I'm a former patient of around five years. This place is not affordable, flexible, or reliable. I…read morewas not able to pay off my account (owed around $400 left out of the thousand already paid to them) and so I was not able to get my braces off until I came up with the money. This dragged on for three years until I finally got them off yesterday. They do not offer flexible payment plans and customer service is not good. The office staff and hygienists are unprofessional and gossip about patients while other patients are in the room. They do not help you or greet you whenever you walk in. I had to go up to the desk and make myself known for me to receive help and even then the staff member was short with me. Do not expect them to do you any favors as far as flexibility with your appointments. I was caught in traffic and was late getting to the office to pick up my retainers and they were about to close. I called to let them know that I was down the street and caught in traffic but was on my way. I was two minutes late after they closed and they locked the door on me. Your best bet is probably to look elsewhere for treatment. There are definitely more flexible and kind providers out there.

I am currently in treatment for Invisalign and I love my results so far. The office is really clean…read moreand staff is extremely friendly and helpful. My only complaint is you don't see the actual doctor each appointment like you would if you have traditional braces. I would still like to have the doctor check out my progress each visit. The DAs are very helpful though and will consult with the Doctor to see if refinements need to be made.

Extremely thorough and exceptional customer service. I started my Invisalign journey in November…read more2019 and I'm scheduled to pick up my retainer this week. Dr. Paige and his staff patiently answered my questions and kindly addressed every concern I had along the way. The office environment is very fun (they have old skool arcade games!) and is a great place for young and "old" kids to get orthodontic treatment. Dr. Paige is very warm and friendly and his staff is on top of everything. They ensured that I was happy with my teeth. I really enjoyed my treatment, and I love my new smile! I highly recommend Paige Orthodontics.

The level of UNPROFESSIONALISM is unmatched I have NEVER experienced anything like this in my…read moreentire life. I set up to receive treatment, Invisalign, took the scans/pictures and set up my follow-up appointment to begin treatment. I called them the day of my appointment to see if I could get an early appointment only to find out my appointment had been canceled. I inquired as to why my appointment was canceled and was told they were unable to confirm that I got the previously scheduled work needed completed. I ensured the receptionist that the treatment had been completed. She then stated she had to call and confirm with my dentist office. I then thought, well if that is the protocol why didn't/hasn't that already taken place, but no worries let's move forward. The receptionist verifies treatment has been completed and schedules my appointment for the following day. Today, I take off from work arrive early for my appointment only to be told "We can't start your treatment today". Why can't treatment be started, you may ask, THEY NEVER ORDER THE INITIAL TRAYS! Is that a huge issue not really, HOWEVER the amount of time it takes for the trays to be produced is WEEKS. They had all the information and payment, might I add, to send for the trays to be created and be available to start treatment TODAY. Did they know yesterday that trays were not there? I'm sure. Did they know when I called the office this morning that the trays weren't available? Absolutely! Did they know when I arrived that the trays weren't available? You guessed it, they did. Why waste someone's time as if any of us have time to waste. Needless to say, Paige Orthodontics is not helping me smile with confidence and I am highly disgusted in the manner that I was treated well in the case of treatment, I guess, not treated.

Love Dr. Colon and her staff. Best kept secret in Kingwood…read more This was our very first dental check up. Their staff is very friendly and helpful. The dental assistant was very knowledgeable and let us know what to expect before the doctor came in. Dr. Colon was able to calm a two year old down and had him relaxed and cooperating throughout the visit. While they don't have the largest lobby, the back of the office where the hygienists and dentist actually work is very large and spacious, with several rooms for patients - which is probably what matters most. We had a great check-up so we can't wait for our follow-up appointment.

How do you say PHENOMENAL without saying PHENOMENAL? Through service. My kids and I visited for the…read morefirst day recently because they were conveniently open on Labor Day- shocker. That alone and providing that option was exceptional. I appreciated not having to pull my child out of school just to go to an appointment. But the warm welcome was felt from the moment we walked in until the very end after meeting with Dr. Claudette. They made my kids feel very comfortable with games, toys, conversation, and even prizes. Giving them a goodie bag and a personalized certificate for no cavities was such a reward. To me this shows that they truly care about their patients; they don't try to push anything extra on you and discuss any tips or suggestions. Needless to say, we will definitely come back for our regular checkups, and I highly recommend them.

From the moment I came in the door & was pleasantly greeted by Jessica, the outstanding customer…read moreservice just kept on coming. The Dr. was running a lil bit late, but I didn't mind at all, because the ladies kept things moving. Roxanne was very kind & patient while taking my x-rays. Bianca was very nice & informative while explaining my dental plan & insurance coverage. Dr. Gonzalez & Myra took very good care of me, my extraction was a difficult one; however, I didn't feel any pain. Dr. G was very pleasant, kind, thorough & professional. While performing the procedure he explained every step. Myra was very professional & a great conversationalist. Dr. G & Myra worked like a well oiled machine. I would & have referred Trinity to family & friends.

I went in recently for a cleaning and Dr. McKee and his staff were incredibly friendly and…read morerespectful. He did a great job cleaning my teeth, and I didn't feel any pain at all. My teeth haven't looked this great in a long time

The staff is extremely friendly and professional. Went in for a cleaning which was very thorough. I…read moreended up needing a filling which was scheduled quickly. This went very smoothly and the office called to check the next day. Overall, great customer service!

I had a deep cleaning today and I know since it's been a while it would be a lot of work. Isis did…read moremy cleaning and she was very thorough but also worked very hard to make sure I got great quality service that took almost 3 hours to do. Everybody I encountered there is so nice and I would recommend this dental office to anybody.

My husband's first cleaning visit wasn't the best experience, but we decided to give the office…read moreanother try, and we're glad we did. His second visit with Kelsey completely turned things around. Kelsey was professional, thorough, and took the time to clearly explain everything she was doing. She made him feel comfortable and well cared for. The dentist and the entire staff were friendly and welcoming, and the office is beautifully decorated and very clean. We truly appreciated the improved experience and the quality of care provided.

I am a disabled veteran and was referred to this clinic by the VA. They fit me for a new partial…read morecontaining my missing front tooth in record time. I was so worried I'd be waiting a long time. The dentists are excellent. Friendly, plus they know their business. I wholeheartedly recommend!

Genuinely such a wonderful place. I struggled to find a dentist I liked within my insurance network…read moreafter moving to Texas, but HLFD was amazing! Shauntel was wonderful over the phone, answering all my questions and promptly booking me an appointment. She was there at the office to greet me along with the other office girl Liset, who was super welcoming. I had Jatera as my dental assistant - she was very bubbly and friendly and made the whole process instantly less nerve-wracking (after all, being at the dentist isn't exactly the most fun). Dr. Mai then came in for my teeth cleaning - she was as sweet as can be, and super thorough while still being mindful of my comfort (whatever numbing stuff they use is a game changer!). She was extremely competent - Dr. Mai diagnosed and fixed an issue with an abrasion on my tooth that had been causing me discomfort for over a year before I even had to mention it to her! I was very impressed. I had to make a secondary appointment to fill in a nasty cavity, but it was every bit as pleasant as my first appointment - they were able to get me in the very next week, and my dental assistant that day, Summer, was very kind - we chatted about our shared bookworm tendencies and she even gave me some reading recommendations. I was once again in the care of Dr. Mai for my filling, and she was awesome once again. If you're looking for a great dentist, this is the place. I cannot recommend them enough!!

Wonderful experience! Everything I needed was done in one visit. Expert professional care in a nice…read moresetting!

Wonderful staff. Very knowledgeable and caring. I went to them for two wisdom teeth extractions…read more They took very good care of me. The surgery went very smooth in all aspects. Their bedside manner is astronomical. They really do care about their patients. They have completely changed my outlook on dentist and dentisty. I no longer fear or dread going. I actually look forward to going to them now. I would recommend them to everyone.

Fraudsters! These people only care about making money! They had a really bad attitude when I…read morequestioned the RECOMMENDED care plan. The only thing they wanted to hear was yes and okay. The actual dentist only showed up at the very end, for a few minutes with a bad attitude.