Alex and his partner are the only ones at this company (aside from the lady desk assistant that you…read morecall). They try to make this appear like a large operation but it is a poorly run business. They gave me a quote for a window by the door and i accepted. After Alex and his partner showed up 3 hours late they hurried up to replace the window because they were behind. They made dents in all the trim and did a HORRIBLE CAULKING JOB. The caulk was thick and thin and not smoothed out at all. Alex said it will look better after drying. After the horrible caulking dried i called them back and said this wasn't acceptable I called the assistant lady back to get him to refix the caulk. She said he'd come out Monday next week and he never showed. I called her back again and she was acting frazzled that she couldn't get in touch with him (BS because they work hand in hand). He never came to fix the caulk and it looks horrible. The caulk is so messy and gives the front of the house a horrible appearance, along with the banged up and dented siding. Save your money and go with someone more affordable! There's only one dude doing these projects with a horrible hand for patience and quality work.

I replaced one window with a broken frame and seal and several windows with broken balances,…read morelatches, and shoes. Alex and Ash came out and did an assessment and gave me a price quote right there - they ordered the materials with no money down like the other poster said. The prices they quoted were reasonable and I saved a lot of money over full replacement. 2 weeks later they came out and did the job in one afternoon. At one point during the repair - Alex pointed out that I did not need to replace all 4 balances on one window, just needed to replace 1 and reduced the price on the spot. Alex and Ash are a great crew - very professional, helpful, and honest. They are very responsive over the phone, take the time to explain the repairs, and show you what needs to be done. Would do business with them again and highly recommend.

Straight forward business; just what I expected. Professional, they came in did the work and clean…read moreup and my project was complete. Simplicity, I'm getting the job done. I paid they guys to do the work. They delivered. I would absolutely use them again. Really enjoyed talking to the salesman, thanks for being upfront. Recommended.

I have had excellent experience with Horace of Penwin. They replaced some windows in my townhouse…read more Everything went well. He went through all the details with me, explained everything, and communicated very well. They did what they said they would do. I'm gradually replacing the windows in my townhouse, and I intend to use them for the rest of the windows moving forward. On top of everything, Horace happens to be a great gentleman who is nice to work with.

Adelphia replaced my roof in 2015 and gave me a 10 year warranty. They did a great job at a very…read morereasonable cost. Earlier this year (11 years after my roof was replaced), I noticed an issue with the edge of the roof. I knew the warranty had expired but I reached out to George at Adelphia. I explained the situation and he had a crew stop by to examine my roof. They found the problem and suggested a fix. When I told George what they found, he said that he would honor the warranty even though it had expired. This is the kind of customer service you only dream about! If you want a good job at a reasonable price with world class customer service and reliability, you need to go with Adelphia Exteriors for your home renovation needs. They are outstanding! I highly recommend them.

Replaced two windows in 2024. Two years later the top sash was falling down on one of them. They…read morestood by their warranty on the windows, scheduled a technician to come out and fix the issue immediately. The service didn't take long and the technician was friendly.

Needed to replace a broken window pane. Joe was very responsive and able to repair the window…read morewithin a few days. Would not hesitate to use him again.

My house is 35 years old and so many windows and glass doors lost the seal between the double…read moreglass which resulted in ugly cloudy appearance and reduced visibility into the outside. I consulted with window replacement companies and the cost was about $54,000. Thanks to my good friend Lee Brady, a fantastic real estate broker with Century 21, I called Jo and Mike with Virginia glass and windows, which was the best thing I could have done. They replaced the window's and large back doors' glass flawlessly to a point that no one can realize that the glass was replaced. Once again the window are beautiful and we can see the gorgeous outside. The good news is the cost - $6,250 and they even vacuumed the carpets... I recommend them enthusiastically both from cost and quality of work stand point and bed side manners - just nice guys !

The owner who is a woman who is very difficult to deal with. I had a date set for the install but…read morethis was continuously pushed delayed . Then I'm informed the worker is to be done on a Saturday rather than the normal work day weekday. Then she starts demanding that she's paid completely before I ever see the windows or have the work completed. This is a nightmare and I would avoid having anything to do with her.

I recently purchased 6 double-hung windows from Windows Direct VA. I met with the owner who meet me…read more In Manassas to measure and provide me info on the line of windows offered and then a quote. The price was very fair compared to comparable windows. The installation workmanship was first rate! I will certainly use them again whenever I need windows for the many rental condos I own and manage.

Jim and his crew are outstanding! I would recommend them to anybody in need of getting their…read morewindows replaced.

I'm very happy I contacted Jim at Certified Windows. I had…read morenothing but a Great experience. The quality of the windows and service were second to none. Jim who is very knowledgeable always communicated and stayed in touch through the entire process. The team was professional,efficient and exceeded my expectations. I would highly recommend them. Mark K.

I had a very disappointing experience with this company. When I originally called to schedule the…read moreappointment, I was also told that the representative would provide a quote during the visit. When the representative came to my home, I specifically asked how much the service would cost and was told $650. However, after the visit, the written quote I received was higher than the amount I was verbally told. When I contacted the company about the difference, they refused to honor the verbal quote and did not offer a fair or professional resolution. In my opinion, this was misleading and unprofessional. Customers should be able to rely on the price they are given during an appointment, especially when they specifically ask for the cost.

RIBA was responsive and did great work. They replaced my roof quickly and on my schedule which was…read moregreat. The price was fair and we had no issues with the workmanship - those guys worked hard and quickly! My one complaint is they got some tar on my white garage door, and when I mentioned it they said they would have someone out to clean it that week. That didn't happen, and I admittedly didn't follow up. We are moving soon and have someone power washing the house so we are just going to have them do it. I would use and recommend them to others in the future.

This is the second time we have used Consumer Construction at our home and both times we have been…read morevery pleased. Consumer construction did our roof a few years ago.... it was a fine job then. They did an entire tear off of two layers, and some wood replacement as well as a reinstall; all in one long day. Not one nail got left behind and it continues to work flawlessly. Recently, they did new windows, doors and siding our home. The project was done in under two weeks and the results are dramatic. The crews that did the work treated my home and my time with respect and I especially like that once they begin a job, the stay on it and get it knocked out. (None of this 'sorry - we will be back next Wednesday because we are working too many jobs stuff' or subcontractors running wild) Patrick who installed the doors is a particularly skilled carpenter. Consumer Construction uses quality materials, and excellent craftsmen. You will pay a fair (not a bargain) price but you will get a professional result with a minimum of fuss. Also, end price was exactly as quoted in both cases.

In ~2014 we hired CCInc. to address damage from the Direcho storm…read more I made a request - please hide exterior wires/cable under siding. FAIL (see pic) They replaced roof, however neglected to not only use under-layment under the shingles, nor drip edge. FAIL (see pic) Clearly this contractor doesn't care about the quality that his subs are doing, and/or they stink at communicating requests to subs. Steer clear...