Incredibly disappointing. I fell in love with a beautiful fur coat at their Wayne location, which fit perfectly except needing one small alteration. I paid $4,000 down on an $8,000 coat - no small amount of money - and when I went to my fitting, not only had they sold the original coat I fell in love with, but they remade a coat that was a completely different style and way way too big. They said they would fix the coat and were apologetic, and I gave them three more fittings to try and get the coat right. I just had my final fitting 6 months after the initial interaction and the coat was still too big, the hem was not even, one sleeve was longer than another, the lining hung out from the bottom, and the fur looked like it had been messed with too much to the point it was no longer beautiful. I'm very disappointed that they sold the coat that I had actually put $4,000 down on and tried to pass off a completely wrong coat to me. Be very careful of their negligent and deceptive practices. read more